Tagged With "Master Service"
Blog Post
Are Master Service Providers the Key to the Imaging Channel's Success? Short answer NO
Long Answer Follows With the recent ConnectWise acquisition of Continuum, one of the largest Master Service Providers, I thought it was the right time to share some thoughts regarding IT services and the Imaging Channel. It is approaching ten years; where's the momentum? It has been nearly a decade since Master Service Providers started courting the Imaging Channel in an attempt to assist the Channel in delivering IT services to their print services clients. Unfortunately, in this last...
Blog Post
MSP's Is Your Outsourced Help-Desk Making You A Commodity?
Today's MSP must deliver "Stellar Customer Experiences." Especially in this fast-approaching commoditization of the market. Master Service Providers strive to build a commonality they intend to scale. This commonality is destroying the originality of the MSP's they service. In enhance making them a commodity. "Commonality is the road to commodity." My experience in outsourcing the help desk with two different Master Service Providers I conclude the better option for the MSP's is to build and...
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This Week in the Copier Industry Ten Years Ago
This Week in Copiers Ten Years Ago Second Week of February 2013 I caught this in the threads from from 10 years. Amazing how dumb some crooks can be... Suspect leaves photo copier clue at crime scene Art Post (Guest) ยท 2/13/138:40 PM OTTAWA - If it's true, this is one stupid crook.Cops are circulating an image they believe a break-in suspect took of himself with a photocopier -- during the break-in. It happened very early Sunday at Dan Murphy Ford on Bankfield Rd. in Manotick.The... Enjoy...