Tagged With "Cape Town"
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Re: GR firm wins Muskegon school district's copier bid
Gee, IKON is a "Grand Rapids firm"? Who knew? I guess "Multinational Conglomerate" doesn't sound as good in the home-town paper.
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Re: Ricoh Production Printing
Ricoh has nothing that will handle that volume. I believe Xerox, Oce and the Hiedelberg "Digimaster" are the only games in town. Canon was relablin ghte Heidelberg series, not sure if they still are.
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Re: Possibly moving to Ricoh....
Thank you to everyone for your input. I was offered the position and accepted. I will now be selling RICOHs, but I have the option to also sell Sharps. To fisher: I understand what you are saying. However, my current boss has provided neither my co-worker nor myself any real sales training. He won't even demonstrate how to sell (we think it's because he can't). I have also learned that we are being underbid by the other Sharp dealer in town, and our service dept head has said our prices are...
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Re: Cloud Printing
I was in a small town last week at an six person Accountanting firm. They were using Cloud Computing for storage and document collaboration. They were concerned about the large amounts of paper documents that they had to store, retrieve and off site storage. They did not want to get a bigger office so they saw cloud computing as a way to get rid of filing cabinets. They liked the ability to be at a clients office and pull up their files at the customer's location. They liked the ability to...
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Re: Hurricane Sandy Highlands NJ
HIGHLANDS - After weeks of stress and struggle following Hurricane Sandy, Highlands residents will gather together tomorrow afternoon for some serious fun at a free benefit concert. The concert, starring many well-known Jersey Shore musicians, will raise funds and awareness to help rebuild their town. The Hope for Highlands benefit concert will take place Sunday, November 25, from 2 p.m. to 6 p.m. at the Seastreak Ferry terminal, 325 Shore Drive in Highlands. Although the concert itself is...
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Re: Leasing Company Copiers are Underwater
Found out today, that Assurant does cover floods, I actually got a document from them about their services and I'll post it here later. Seems like most BOP policies will not cover floods, and Assurant will. However this leads to another issue, when leasing companies ask for "proof of insurance" and get a copy of the rider, do they not check to see if their equipment is covered in case of flood? If they miss this and do not charge for insurance is it then their loss and not the lessee? Some...
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Re: Leasing Company Copiers are Underwater
I'm in the same boat. I now think that taking the leasing company's insurance is the best option for the customer. My customers with leasing company coverage have had a delay of a few weeks but next week I will deliver the first unit that was covered. Took a while but its a done deal. Another customer with their own insurance immediately got new gear right away. They were dead in the water without equipment so they did a new lease. I put on my sales order clearly that it was the customer's...
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Re: Leasing Company Copiers are Underwater
I beleive the T's and C's on all leases says insurance will be billed unless a certificate of insurance is provided regardless of PO or not. Also as a municipality isnt there a standard Fiscal funding out clause maybe the town councel just needs to defund the dept or copier.
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Re: Erie businessman gets fed prison for copier fraud
There is a special place in hell for people who rip off churches. Have a church in my home town that was ripped off for about $20K by a copier company that had already gone out of business. The vendor wrote the church a 63 month lease with the service packed into the lease payment 3 months after the sherif had put a lock and chain on their doors. To make matters worse when the pastor of the church signed the lease he accidently signed in the wrong spot. When we got our hands on the actual...
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Re: Are you a Data Miner?
Sure! How much time ya got? "Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine's "natural" or un-paid ("organic") search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. SEO may target different kinds of search, including image search, local search, video search,...
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Re: Gas Price Check
I got this today... Are you aware that the Saudis are boycotting American products? Shouldn't we return the favor? Can't we take control of our own destiny and let these giant oil importers know who REALLY generates their profits, their livings? How about leaving American Dollars in America and reduce the import/export deficit? An appealing remedy might be to boycott their GAS. Every time you fill up your car you can avoid putting more money into the coffers of Saudi Arabia. Just purchase...
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Re: Gas Price Check
Prices around town jumped $.30 this week alone. Every station I have seen is at $2.15.
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
FWIW, we haven't been a pandealer for many years now, and can still order parts, anything we want.. . . from MSC. What is MSC? I just got off the phone with Scott, my (former) sales rep. Apparently Panasonic cut 15,000 jobs nationwide (last day is end of February), and dumped all but the top handful of dealers. Those employees who lost their jobs can re-apply, but the "new" positions will be far fewer. Here's what I know so far: -If you have an existing Parts account, you'll keep it. Whew.
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Re: Daily Sales Philosophy
Confucius say "When you have faults, do not fear to abandom them." Yoshida say, "The Sheriff who lose control of the town, may soon need to shoot The Deputy."
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Re: Assume My Copier Lease....What?
Originally Posted by Kiwispike: Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept. I agree when the market rate is above what you can buy it for, however, but you just never know. Recently we had the Sandy disaster here in NJ. Many companies moved in for one or two years to help with the rebuilding process. They would be viable candidates to assume a lease that may have...
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Re: GBC ProClick Pronto 3000
I was able to confirm with GBC that the ProClick P3000 is discontinued. They did sell lots of them but withdrew the product over issues of reliability. Thanks for helping me not stepping in it in front of a potential customer. I have a local GBC sales rep helping me but I am unsure how buddy buddy he is with the competition in town.
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Re: Firmware Issues That Need To Be Resolved
I see where you are coming from John. I cannot comment on your SM because I have known some "small town dealer-owners" who will contrict a service depts effectiveness. Sometimes because he doesnt trust the SM, sometimes because he doesnt trust anyone. If you cut the balls off of the members of the choir, you will have a choir of sopranos. As far as firmware updates, I apply them when they affect the specific operation of the machine. Thats probably 30-40% of the time. Firmware updates...
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Re: auto allowance
Flat rate seems silly to me, we have some techs that can spend all day in one building running calls (because that Building is their territory) and others that can drive 500 miles in a single day. The intent may be to reward fewer return trips, but unless their territories all cover the same geographic area, it just rewards those with "in-town" territories. My company pays techs .37 cents a mile, and it adjusts Monthly (it used to adjust Quarterly until the recent crisis) tied to the price...
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Re: E-Copy just like all the rest.....#$%$
Art, Much like you, I sell for a relatively small dealership. We have taken on e-copy and I am going to be trained on the software (or at least on selling it) next Wednesday. Here's what I don't understand: I would find it incredibly unlikely that my dealership spent $12,000 to take on this product. I am wondering if you have a less than honorable e-copy rep and I will be reading your post at the meeting next Wednesday to the group (that should put the rep on his heels right off the bat). My...
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Re: Super Bowl Pick the Winner!
Thanks for the smile. It's genetic: my mother is a ferocious Bears fan! (So I leave town when the Steelers and Bears play....)
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Re: BizHub
Ricoh MFPs use 2 bit depth technology with 4 shades per color, vs. Konica's 8 bit depth with 256 shades per color. The Konica color engine (which came from the Minolta side, noted for their color technology) handles color better because it is built to. (What I see when I look at print samples of the same photo: the Konica color looks crisper and more "full bodied"; the Ricoh color looks blotchier and pixelated.) If you have a exacting graphics or marketing client, you can't just skate by.
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Re: The End Is Nigh
Czech, I don't know how long (total years) you've been in the industry. The wealth of knowledge you've brought to the questions I've asked in the forum tell me probably longer than the 5 years you mention. I have only been in the business full time for 10 years. I have been around it with my father since I was a kid....30 years. i do think some, if not most of your points are valid: I like Art usually have about 6-8k per month on commissions, just selling boxes. I am in a big market with a...
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Re: The End Is Nigh
More for Czech I see what you do on LinkedIn, I see what you write, you my friend "is the value" that you bring to your clients! Like I stated before, selling copiers now seems to be more about identifying those clients that you can ands can't make GP. You need to make that assessment ASAP during discovery. There are many boxes I don't make money on (GP), however there are spiffs from the manufacturers and @ $200 bucks each for some color units, you can pocket another $1K in spiffs. Don't...
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Re: Combined Maintenance Agreements
We pretty much combine contracts as much as possible & target offer contract profitability more so than per machine. Occasionally, there will be separate contracts (or meter groups) for out of town placements based on varying CPPs, different models, servicing dealer requirements, etc.
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Re: CPC rates vs Machine Cost with Customers
From a small town in South Africa and a technician .The cpc defines the type of company you are dealing with as a costumer or company shopping for a copier any sales person or copier company that has a lower cpc is normally going to be the worse pick . A low cpc quote is not a good thing and these companies will often escalate the cost per page and service contract ,they will have a bigger sales team then technical and this loss they are running at the undercutting of cpc to win deals is...
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Re: If you make your living selling MPS
Great article from West! Those are some interesting stats. Regarding "Canon go Kaboom": Canon will always push hard for colour because they want to maintain their #1 spot in the marketplace. On the dealer side profitability is based on what the account needs. If a customer is doing 10 colour prints a month on an inkjet printer, dealers will sell a monochrome box. Corporate Canon on the other hand will push for a colour box, even though the colour volumes are not enough to make profit on the...
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Re: Canon Business Systems Pulling a Ricoh
I am dealing with this right now, my DBM is looking into it but I'm skeptical having lost two previous accounts to Ricoh Direct. One was a school district we had seven mfp's in Ricoh had one billable obsolete AF 650 so "technically" we weren't the incumbent. Ricoh has a lot of ways to get around their rules. Ricoh "says" the dealer cost is the same as direct but we see them sell at our cost all the time. Originally Posted by txeagle24: We've had issues with Ricoh finding (or try really hard...
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Re: Canon Business Systems Pulling a Ricoh
This has been a great thread so far! We're a mid size dealer in central pa and have most of the directs knocking around in our area. TABS, KMBS, RBS, CSA, Xerox and now Global just bought a small dealership. In addition we have quite a few other Indy dealers like us. I whole heartedly agree with what some one said before about selling the value of your company, service and the relationships. I've also told customers point blank I cannot compete with the directs price so if that's all that...
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Re: Canon Business Systems Pulling a Ricoh
We've had issues with Ricoh finding (or try really hard to find) ways around Rules of Engagement. One example I will use is a former customer I had that had all of their local Ricoh MFP placements with me but had a few old units from Xerox locally & several Ricoh units in a different market from RBS. The customer was looking to upgrade a Ricoh machine that I had placed a few years earlier. Ricoh went in and gave them pricing that was 25% lower than I could offer, & when we brought up...
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Re: I Don't Walk Away from Many Opportunities, But this One was Crazy
Good for you Art! There are pond scum dealerships in every town. Let them have that business. You would think that the customer would learn...
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Re: Xerox Global Rumors today
Webster town supervisor Ron Nesbitt concerned over what he says is talk of huge layoffs at # Xerox today @ SPECNewsROC 1 10:22 AM - Dec 13, 2018
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Re: New sales hire goals
The New Rep should make at a minimum 15-20 Cold Calls per day. However with that said if after the 15-20 Cold Calls he has not gotten a good Lead then he has to keep going. Ultimately his success and your Businesses success depends on filling a Pipeline and filling it with good quality info. Remember that you're the new guy (Business) in town others have already built relationships. People buy on relationships. Have your new Rep discover pain that the Customer may be experiencing. i.e. ask...
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Jillian Libenson
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Davidp
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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DTiQ Named One of 20 Most Promising Retail Solution Providers by CIOReview Magazine
BOSTON , Jan. 23, 2019 /PRNewswire/ -- CIOReview today announced that DTiQ has been recognized as one of the top 20 Retail Solutions Providers of 2019. DTiQ earned the CIOReview ranking for its retail performance improvement solution. DTiQ improves how retail locations are managed by combing intelligent video with advanced analytics in a unique managed service offering. "It's a great honor to announce DTiQ as one of the 20 Promising Retail Solution Providers 2019. By delivering an...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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Datto Continues to Accelerate Growth in Europe
BARCELONA, Spain--(BUSINESS WIRE)--Oct 30, 2018--DattoCon-- Datto Inc. , the leading provider of IT solutions delivered through managed service providers (MSPs), today announced exceptional growth in Europe, Middle East and Africa (EMEA) – serving small and medium-sized enterprises (SMEs) through more than 3,000 MSP partners. Globally, Datto now serves more than 500,000 SMEs in over 130 countries through over 14,000 MSPs. Datto unveiled metrics detailing its commitment to the EMEA region,...
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Master Service Providers Face New Competition
Most MSP technology resellers who are increasingly delivering IT Security Services, understand they will outsource the heavy lifting associated with IT Security, compliance, and education. I think the time has come that there will be a new competition which will challenge Master Service Providers, especially those with limited resources. Two thousand nineteen will be the year of new options and game-changing competitors. Some will re-invent themselves becoming the new competitor, and some...
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A Lookback: Pacific Office Automation Expands with New Branches in 2018
PORTLAND, Ore. (PRWEB) October 16, 2018 This year, office equipment leader Pacific Office Automation acquired Yost, an office solutions provider with locations in Idaho Falls, Pocatello and Burley, Idaho; the rapidly-growing industry leader has also opened its doors in Boise, ID and Southern California. With these acquisitions and expansions, POA adds five new branches to its existing list of West Coast locations and thus continues to grow its potential customer base. The acquired Yost...
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Clark Construction and Ricoh USA Sign Office Leases at Stadium Square
Caves Valley Partners (CVP) has announced two new tenants for its recently-completed 72,000 sq. ft. office building at 145 W. Ostend St. The building is part of CVP’s $275-million Stadium Square mixed-use development. The new tenants are Bethesda, MD-based Clark Construction Group, LLC and Malvern, PA-based Ricoh USA, Inc. Both will occupy approximately 3,000 sq. ft., street-level office suites. Ricoh USA will move into its space this month and Clark Construction is currently building out...
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This Week in the Copier Industry 5 Years Ago (First Week of March 2014)
Avoid Insulting the Customer Obvious, right? Well, people do it without even realizing by using comments like "did you understand that?" and "are you following what I'm saying?". This automatically shrinks the customers' intelligence and ability to catch on. It is down to your own ability to make the customer understand and therefore if you feel the customer is failing to do so, use comments such as "did I explain that clearly" and so on. Enjoy these threads from 5 years ago this week!
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This Week in the Copier Industry 5 Years Ago (Second Week of February 2015)
It's Friday night and late. Tuesday evening I traveled to Atlantic City for our annual showing of wide format copiers and white boards. Our event started Wednesday in the AM and lasted until 1PM today. I'm getting too old to put in 10 hour days on the show floor (lol). I love doing them because of the interaction with potential clients and you never know who you're going to meet. We brought the BIG 65 inch white board and it was the sizzle that we needed to catch all of those prospects. All...
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This Week in the Copier Industry 10 Years Ago (Second Week of February 2010)
Some additional tidbits from the show I was at for the last three days. I learned along time ago that in order to be successful at these types of events that you need to engage with people when they walk by your booth. You need to greet everyone that walks by and then ask them a question. The question I asked the most is where they were from, after getting a response I would then ask if they have a plotter or ask if they've ever seen a white board before. The questions sparked conversations...
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Letter bombs explode in ABN Amro, Ricoh offices in Netherlands, no injuries
AMSTERDAM, Feb 12 (Reuters) - Two letter bombs exploded on Wednesday at two separate locations in the Netherlands but nobody was hurt in the incidents, which police blamed on an extortionist who had demanded payment in bitcoin. Both explosions were minor, one at an ABN Amro bank mail-sorting office in Amsterdam and the other 225 km (140 miles away) in a mail room of Japanese electronics group Ricoh, police said. No arrests have been made. "The police believe the most likely scenario is that...
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This Week in the Copier Industry 5 Years Ago (Second Week of March 2015)
I arrived back in town from Aruba late on Monday. Yup, I took a vacation and rarely accessed the internet! Yay for me. To say the least I came back to state that is in pure panic mode with corona virus. Tuesday was not so bad as four opportunities went HOT. Did the work that I had to and subsequent days produced almost nothing, no email responses, no phone call responses and in four days I was only able to set four meetings for next week. Starting on Monday I'll be sending ZOOM requests for...
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Color-Logic Certifies First South African Xerox Iridesse Press
PRESS RELEASE For Immediate Release For more information, contact: Mark Geeves at 513-258-0047 or mark@color-logic.com Color-Logic Certifies First South African Xerox Iridesse Press West Chester, OH; March 2020-- Color-Logic has certified Webprinter--an online printer based in suburban Cape Town, South Africa. Webprinter uses a Xerox Iridesse press and an in-house design service to supply South African businesses with business cards, folders, flyers, postcards, booklets, leaflets, posters,...