Tagged With "Business Inkjets"
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Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: The Cannata Report 30th Anniversary Awards & Charity Event
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: You're In Sales Your Brand Does Matter... 5 Creative Ways Sales Reps Can Become Brand Magnets
Thank you for your e-mail.I will be out of the office and have limited access to my e-mail from August 15th through August 30th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I had the time at lunch today to listen to a recorded webex meeting from Photizo that offered up speculation on why HP bought Samsung. Here's my takeaways: Patents, more than 6,500 of them 1,500 world class engineers The eventual replacement of all canon marking engines with Samsung Thus, as there was much hype about the purchase of Samsung, I don't think was for the laser based engines, but more for the patents, the engineers, and the laser engines for HP printers. In addition, HP will now...
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Re: 10 Ways to Close Net New Business
Looking forward to the new series Art. Your efforts are appreciated and rewarding.
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Re: 10 Ways to Close Net New Business
I am looking forward to it too. Interested in the strategy of getting to the point where the prospect is ready to decide outside of their current vendor.
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Re: HP should Buy Xerox
In 2016, Apex Technologies (now NineStar Corporation) purchased Lexmark at a 17% premium above its share price. In the background, the Chinese gov't had purchased a 5% stake in Apex (at that time a relatively small and unknown maker of 3rd party toner and inkjet cartridges). In fact, Lexmark sued Apex for for at least 15 patent violations. Via what is known as the IC Fund, the Chinese gov't is supporting its technology companies with the goal of of advancing China's, "Made in China 2025", a...
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Re: Ditching the Polo Shirt Can Increase Your Sales
It's becoming the norm it seems. I wear a polo if I am in the office for the day, but wear a dress shirt for meetings. I have not worn the tie in quite some time unless it was a major account type of deal. I found that most don't care if you wear a tie or not. I had one customer in a corporate office setting see me putting my tie on in my car out his window and when I walked in he told me to take it off and never wear a tie in his office again because it made him uncomfortable because he...
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Re: Ditching the Polo Shirt Can Increase Your Sales
I've been an outside rep in both office technology and healthcare/IT. I am 43, so kind of on the cusp of old/new dress code. I would say to know your audience and where you are. When I visit Northeast customers/suppliers I dress how you said you do. I was just in Texas and I wore an untucked polo. Sounds sloppy to some I guess.... but the rep I was with who wore a jacket was laughed at by the customer and said "why on earth would you wear that here?" The rest of the night I was the one...
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Re: Ditching the Polo Shirt Can Increase Your Sales
Buttoned down shirt with a tie or jacket says "professional," "consultant," A polo shirt says "peddler" I don't care where you are or what the prospect says. A "peddler" in a suit WILL make people uncomfortable. A professional consultant in a polo shirt will most likely be seen as a peddler. I know I just skewered a lot of sacred cows but I caution you to not discount what I am saying just because you don't like dressing up. Some of the people reading this are better off in a polo shirt...
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Re: Ditching the Polo Shirt Can Increase Your Sales
I feel like many clients are intimidated by someone in a full suit and tie. You want to relate to the customer and I rarely even see ties in the workplace anymore. Millennials just don’t care about a piece of cloth around your neck. But I’m 30 so obviously there’s a generational thing here too. I do agree with the shoes though, studies show it’s the first thing someone notices about you. I think a nice polo with a company logo shows your part of the team.
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Re: Ditching the Polo Shirt Can Increase Your Sales
I can agree with not needing the tie & suite jacket with existing accounts. At least with net new accounts a suit with no tie is still appropriate. Appreciate the comment .
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Re: Ditching the Polo Shirt Can Increase Your Sales
Be yourself and dress for your audience. That being said, its a rare day I'm not in khakis and a polo shirt.
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Re: Ditching the Polo Shirt Can Increase Your Sales
I wonder how many prospects would prefer their attorney wore a polo shirt?
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Re: Ditching the Polo Shirt Can Increase Your Sales
Now that’s funny 😆 I wouldn’t especially if I was meeting him or her for the first time
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Re: 3 Sales Stages Copier Reps Can Use Content To Close Net New Business
Thank you Art. Glad you enjoyed.
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Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
Awesome, bring it to NJ!!
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Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
Art, Plan on attending in Dallas in April. A central spot for all parts of the U.S. Investing in growth is a good thing. I am sure Stratix will support your endeavors.
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Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
haha, you're a funny guy!
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Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 15 Years Ago, The Last Week in January 2004
In the next day or so I'll be blogging about the new Ricoh IMC MFP series. There's a lot of new stuff and I'm chomping at the bit to get my hands on one. Enjoy these threads from 15 years ago this week! Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno Boston Mike · 1/28/046:58 AM document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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This Week in the Copier Industry 10 Years Ago, The First Week in December 2008
Enjoy these awesome threads from ten years ago this week! Weekend Copier Notes from 11/30/08 Neal · 12/1/087:06 AM . to strengthen its sales network in the U .S. after losing IKON to Ricoh . - Canon announced it has sold an imagePRESS C 7000VP production color system to The Processors, a printshop in Irwindale, CA. - Kodak announced it has sold a NexPress S2500 production color system to Evergreen Printing of New Jersey. - More details on Memjet Technology, the company that promised to...
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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Continuously Modify
“If you are forced to change you waited too long and should have Modified along the way.” Well, everything must end or at least it gets depleted. We have all found ourselves saying. “What do you mean that doesn't exist anymore.” “Customers buy outcomes; the means to their achievement always modifies.” Today we must Constantly Modify. If you're forced to change you waited too long. The marketplace customers either of business to business or business to the consumer are modifying quickly and...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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This Week in the Copier Industry 10 Years Ago, The 1st Week in November 2008
If last week was an indication of how sales will be for the end of the ear, then it's going to be a end of the year. But, resting on your laurels or pipeline is not a good idea, deals can drop off for a number of reasons. Before you know it, you have no pipeline for the end of the year Always keep prospecting! #alwaysbeprospecting Enjoy the threads from ten years ago this week! Weekend Copier Notes from 11/02/08 Neal · 11/4/086:52 AM 4260, running at 55ppm, but is A4. Canon announced it will...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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This Week in the Copier Industry 10 Years Ago, The Last Week in October 2008
We're in to the last 8 weeks of the year. Prospecting that was done in July & August will now start to pay dividends and carry you through the end of the year. If you're just prospecting now for November and December then you're toast! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 10/26/08 Neal · 10/27/087:45 AM WEEKEND MFP INDUSTRY NOTES 10-26-08 The following is a quick review of copier/MFP industry news from industry publications. Kodak ’s print controller...
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Wide Format Technology Update- The Canon TX Series printers and MFP Systems
Just about a year ago, Canon USA released their new TX Series of Wide Format inkjet printers and MFP Systems. Canon has positioned the TX Series as a higher volume solution to capture opportunities on the production side of the aqueous inkjet technical documents market. There are two basic TX Series models available, the TX 3000 and TX 4000. The difference in these models is their supported print width, the 3000 being a 36” printer and the 4000 is a 44” printer. Both TX printers are single...
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This Week in the Copier Industry 10 Years Ago, The Second Week in July 2008
Ten years ago, it still seems like yesterday. Color MFP's were all the rage and third party solutions started to take center stage. Enjoy the threads from ten years ago this week! RICOH ANNOUNCES NEW EFI COLOR PRINT CONTROLLER TO MAXIMIZE WORKFLOW AND PRODUCTIVITY 7/9/088:23 PM savings and productivity. The company's robust product portfolio includes Fiery( R ) digital color print servers; VUTEk( R ) superwide digital inkjet printers , UV and solvent inks; Jetrion( R ) industrial inkjet...
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This Week in the Copier Industry 10 Years Ago, The Second Week in August 2008
There's an interesting thread below titled A4 Device Poll. It's a short thread and I disable the poll site years ago. However, from reading the thread it was about ten years ago that A4 devices were starting to talk hold. What I can't believe is that the major A3 manufacturers have continued to lower prices on the A3 boxes and move very slowly with offering full functionality for A4 devices. It's been ten years! Enjoy the threads from ten years ago this week. Topic Weekend Copier Notes from...
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This Week in the Copier Industry 10 Years Ago, The Second Week in August 2008
One of the last threads in this blog is Sales Tips , that was an ongoing thread ten years ago, I just read a lot of those threads and it's worth the time to pat those threads a visit. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/17/08 Neal · 8/21/086:53 AM attributed to an un-named IKON sales rep; “At the beginning of the month, we sell solutions (Documentum, Captaris RightFax, Objectif Lune, etc.), but by the end of the month we just sell copiers ( Canon...
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This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013
I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one. This Week in the Copier Industry 5 Years Ago. Enjoy these most excellent threads from just 5 years ago! Who Makes the Best Multifunctional Copy Machine? Art Post · 8/28/1310:23 PM manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and...
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This Week in the Copier Industry 10 Years Ago, The First Week in September 2008
Labor Day weekend is just about over. The end of the fiscal year 2018 is only 120 some days from gasping it's last breath. I'm looking forward to the these last four months of the year because yet again I still have that desire for success. Time to crack the whip one more time! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/31/08 Neal · 9/3/088:27 AM $588 million o 10/98, Dan Doyle resigns as CEO o 2004, DANKA sells its Canadian subsidiary to Pitney Bowes o...