Tagged With "billback"

So here's a new one that has me stumped. A sales rep sold a Ricoh MP C4504ex to a real estate company. The company was hoping to bill back the realtors for copies and prints and have the users authenticate via the key cards with the Ricoh QCA and card reader. Everything is great on paper but no one brought up to the rep (and they didn't involve their solutions manager , yours truly, on the initial conversation) that 60% of the realtors use macs and lo and behold QCA doesn't work with Macs at...

We recently did this with a remax account, however we did not use pricing cards for authentication

So, a little more on this we used Ricoh Smart Device Accounting for monitoring copies and prints to the new MP C501SPF's. Users need to put pins codes in for print and a report is gathered each month by the administrator for bill back. No cards required. Our client uses both MAC's & PC's with no issues. Hope this helps. I'm not a wine drinker however a bottle of Patron would be acceptable

Use PA6 instead the new Infinite. When Infinite gets certified by Ricoh, you can upgrade to it with nothing more than a few mouseclicks.

Hmmm...both seem like some good starts I didn't think of, thanks guys. If either turns out the way to go, as mentioned, Art we'll send some Patreon , Old Glory open offer as well