Tagged With "Copy Star"
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Re: A Couple of True & Not So True Humerous Copier Incidents
On a cold call I stopped in at a doctors office. The Office Manager was so glad to see me. She said that she was having fax issues and every time they received a fax it jammed. I told her I wasn't a tech but I would take a look. She escorted me to the fax and I looked down to see some questionably cheap paper. I simply asked if she had tried changing paper. She said "I don't have any control of the paper the hospital sends when they fax me." OooooK. She obviously didn't understand the...
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Re: More than eight million pages printed by Coventry council in 2019
okay, who is going to do the match for the cost per page and the US dollar cost?
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Re: Ricoh Copy Output Tray for MP 9002
5 hours today spend on finding these trays. Yes, I finally found them. Seems Ricoh USA was the only one to discontinue these trays. After searching the internet again I then resorted to calling a contact in the Netherlands and South Africa. These out put trays are available through Ricoh Europe, thus if you need one please PM or email me and I can get you the contact person. Art
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Re: Ricoh Copy Output Tray for MP 9002
Another route you can take with these discontinued options is to order the parts through service. For instance the product code for this one is B756 so if you were to go to rfg-esource and search for the product code there is a parts book for the copy tray option and you (service) can order the parts. I have needed to do this with things like fax options.
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Re: Ricoh Copy Output Tray for MP 9002
@msaeger that's a great idea also. We tried that first and could not be ordered. in addition I found that the out put tray for the C6503 is similar in size and heard that it will work. Have someone checking to see if they are available.
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Re: Ricoh Copy Output Tray for MP 9002
When you say you tried to order it do you mean the edp code for the option or the part number? Like the part number for the tray is AF043112.
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Re: Ricoh Copy Output Tray for MP 9002
@msaeger someone on our service team tried to order with the part number is what I heard
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Re: Ricoh Copy Output Tray for MP 9002
Wow that is surprising. I mean they need to provide replacement parts what do they expect someone to do if one was sold and gets broken. Good luck! I hope you find a solution.
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Re: Ricoh Copy Output Tray for MP 9002
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Those Magnificent Men and Their Copy Machines
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: Those Magnificent Men and Their Copy Machines
Terrific. All supporters are to be commended for their generousity and support..
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Re: Need everyones help w/ how we give back to community
can anyone help with this?? I had a response from Ethos, need about 5 more.
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, what do you recommend to transport copiers… ie stairclimbers or general devices to move copiers around re installs etc.? Thanks for your help. bob
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Re: Those Magnificent Men and Their Copy Machines
we have stair climbers when no elevators are available, other than that, we are shrink wrapping and use the cabinets, except when they are console.
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Re: Those Magnificent Men and Their Copy Machines
What brand do you suggest? Sent via BlackBerry by AT&T
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Re: Those Magnificent Men and Their Copy Machines
can anyone help bfox, I'm not that familiar with the manufacturers for stair climbers. I found this on the web http://www.escalera.com/moving/copymachine.htm
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Re: Top Ten "Why Copiers Should Have Warning Labels"
Ty Jason! Had fun with this!! Ty for the email about your rep, that was very humorous sale!! Maybe post in on the forums?
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Re: Color MFP Trends, Tactics, etc
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Canon shaking up the great white north
Art all the manufacturers are in Toronto Kyocera Mita Konica Minolta Toshiba Sharp Ricoh Xerox Canon Pitney Bowes (Sharp the sequel) I Don't know if there is A Muratec or Copy Star direct The funny part is Pitney and Ricoh HQ's share a parking lot. This was a Huge sting to Ricoh, they were the incumbent and for a very long time now.
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Re: Canon, Oce launch jointly developed printers
This is old news. There is nothing on the market that competes with this direct press or copypress technology. The engineering behind these is phenomenal. This is the ONLY product in the history of BLI to receive a perfect 5 star rating for image quality. These have been out in the US since March-April. They are selling like hotcakes with a guarantee on the VP110 of 10yrs or 100 million impressions up to VP135 10yrs or 1 billion impressions. I just installed one about a week ago and it has...
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Re: New HP 70ppm Inkjet coming soon.
I don't think so, the "half the cost of color laser is based on color laser MFP's that sell for about $1,000 typically these MFP's will have a color per page cost of 18-21 cents per pages. See the notes below from the HP page: Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein...
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Re: 3 Days !!!! You call that Service? Really?
Art, quite a few years ago I copied from this site one of the most profound things that I had read about Customer Service. I've tried to search your archives with no luck so I'll re-type it here and if can find the source to attribute please post since it is not my intellectual property. Here goes . . . WHAT DO CUSTOMERS REALLY WANT? For years businesses have struggled to answer that question. Along the way slogans and discussions have come and gone - about customer satisfaction versus...
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Re: How do you feel about the industry?
They are telling you sink or swim o young one. Or use the force Luke. (There you have it a Star Wars reference)
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Re: How do you feel about the industry?
Yoda: I've been waiting for a star wars quote from you for years! nice
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Re: kyocera/copystar wholesalers
First of all Copy Star is an "off brand" of the main stay "Kyocera".
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Re: Ikon Press Release iR 105+
IKON Names Matthew J. Espe, President And Chief Executive Officer IKON Office Solutions, a provider of business communications solutions, announces that Matthew J. Espe has been appointed President and Chief Executive Officer. Espe was most recently President and Chief Executive Officer of GE Lighting, a $3 billion business with 35,000 employees and 55 manufacturing facilities across North America and around the world. He brings to his new position at IKON more than 20 years experience in...
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Re: 1224 not energy star complient?
We did you hear that at? The picture on the brochure shows an Energy Star. Thanks! Lee
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Re: 1224 not energy star complient?
Lee, If you read the last page of the 1224 Ricoh or savin brochure it is stated that the 24 is not energy star complient. Just to be clear the 1232 is stated to be complient.
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Re: Minolta (Monica) BETRL gives em 5 *'s
Minolta Co., Ltd. President Yoshikatsu Ota announced that the DiALTA Color series CF3102 and CF2002 copier-printer-scanners each received the "Editor's Choice Award" in the color copier category from Better Buys for Business and the "Five Star Exceptional Rating" from BERTL (Business Equipment Research & Test Laboratories). We are very proud that the CF3102 and CF2002 received the "Editor's Choice Award," matching the success of their predecessor, the CF2001, and the "Five Star...
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Re: Gas Price Check
Art, you've got it. Plus factor in the substantially increased mortality risk driving 100,000 miles in a 50mpg vehicle versus a 20mpg vehicle. We mask that by showing crash ratings based on the fiction that a tiny car will always hit or be hit by a similar tiny car. That's how you can have 5 star crash ratings for the Smart Car and 3 star crash ratings for Hummer H2's, by pretending that all collisions will involve a similar sized vehicle. You can probably pick up 2mpg with just the...
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Re: New 31 PPM color
BERTL gave the Toshiba version of this a 4 Star "Highly Recommended" Rating mostly based on cost/value equation...not high tech but fast and cheap.
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Re: Scan Router Lite and Vista
This is the text of the email I received 7/3/08 Jim, Here is the official response... "It will not (work with Win 2008)! ScanRouter is EOL December 31, 2008." Note: EOL meaning End-Of-Life, and will be made an official announcement in the near future. Please disclose what you feel is necessary. Thank you sir, Bryan Hogan Tactical Solutions Manager / South Integrated Channel Marketing Ricoh Americas Corporation 714-566-0688 bryan.hogan@ricoh-usa.com <mailto:bryan.hogan@ricoh-usa.com>...
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Re: RISO Redefines High-Speed Low-Cost Digital Color with Launch of New Inkjet Printers
Contact: David Murphy 978-739-3687 dmurphy@riso.com RISO REDEFINES HIGH-SPEED LOW-COST DIGITAL COLOR WITH LAUNCH OF NEW INKJET PRINTERS Revolutionary ComColor® series prints up to 150 color pages per minute for about half the operating costs of comparable toner-based MFPs Danvers, MA – June 17, 2009 – RISO, Inc., a leader in digital printing technology, today introduced its much-anticipated ComColor® series of full-color inkjet printer/MFPs to the North American market. With ComColor’s print...
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Re: Oce end user wide format pricing
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI> I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.