Tagged With "ITSM"

SCOTTSDALE, AZ , Sept. 18, 2018 /PRNewswire/ - Solarwinds Empower MSP Conference - MSPWorx, a division of CareWorx Corporation, pioneering the Managed ITSM model to the mid-market, today announced their new MSPWorx Partner Program. CareWorx, one of the top 50 global managed service providers, created MSPWorx earlier this year as a separate division to deliver what it calls Managed ITSM, which includes: 24x7 Service Desk, GrandCentral (ServiceNow-as-a-Service), Remote System Administration...

AUSTIN, Texas--( BUSINESS WIRE )-- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced it was named a November 2019 Gartner ® Peer Insights ™ Customers’ Choice for IT Service Management Tools . Gartner states, “IT service management (ITSM) tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSM tools facilitate the tasks and workflows...

TAMPA, Fla. , March 4, 2021 /PRNewswire/ -- Shield ITSM has selected vXchnge , a carrier-neutral colocation provider with data centers across the United States , to host its Pittsburgh -based IT infrastructure. The new colocation deployment replaces an existing client's on-premises solution and will allow the managed IT services provider to serve more clients in and around western Pennsylvania . "Our partnership with vXchnge allows us to offer clients greater resiliency without the cost or...

Think Tank Software Solutions is excited to announce a new strategic partnership with Docusign , the intelligent agreement management company which positions itself as a global leader in electronic signature technology. Finalised in August 2024, this partnership marks a significant step in Think Tank’s ongoing mission to deliver innovative digital employee workspace experience solutions that streamline operations and improve efficiency for its clients. Driving innovation in IT service...