Tagged With "Spring Training"
Reply
Re: Saudi-Based United Carton Industries Company Invests in Digital with EFI Nozomi Corrugated Printer
https://en.wikipedia.org/wiki/Nozomi_(train)
Reply
Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
Reply
Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
Reply
Re: Smart Operations Panel
I'm doing the same as Old Glory. It's taken some time but I'm able to train new Ricoh clients on the new interface. It's takes a lot of practice because I'm still use to the classic GUI
Reply
Re: Is selling at cost the future for print hardware?
Not true. But car dealers routinely "train" using whatever version of the truth they think will make a sale.
Reply
Re: New A3 TASKalfa 305/255
Sounds like Kyocera won't have much use for dealers if you can train a monkey to set it up and service it.
Reply
Re: New A3 TASKalfa 305/255
That is the future of most small and mid sized machines. Prepare yourself.
Reply
Re: Quake in Japan
(Updates with Honda, Nissan closures beginning in fifth paragraph. See {EXT2 } for reports on the quake.) March 11 (Bloomberg) -- Companies including Sony Corp. and Toyota Motor Corp. halted output at plants after an 8.9- magnitude earthquake struck off the coast of Japan, damaging production facilities and causing power outages. Sony halted and evacuated six factories in northeastern Japan, said Yasuhiro Okada, a spokesman at the Tokyo-based company. He said the company was assessing the...
Reply
Re: How will the earth quake in Japan affect...
Toshiba HQ Bldg. in Tokyo is designed to resist earthquakes. Employees actually felt sea sick on the upper floors as the building gently swayed back and forth absorbing the shock waves. The elevators stopped woring. All Toshiba employees are OK and the earthquake had no significant effect on MFP production. MFP production is mainly in China. Toshiba has closed all non essential facilities to comply with Govt request. In Tokyo, there are now rolling black outs and interruptions to train...
Reply
Re: Sales Manager Advice
I don't think you could have a selling sales manager who also (actually) manages 6 people. Selling sales mangers are great in areas that need someone in charge but the number of reps do not justify a manager (usually 2-3 reps). If you want someone to hire, train and actually manage people, don't give them a quota for individual sales. If you want someone to answer a few questions and turn in the month end paperwork without really "managing" anything, go with a selling sales manager.
Reply
Re: Ricoh Launches New Aficio MFPs With App2Me Solution
Without limits? If you sold a 171 and the customer had 50 workstations, you would install the print driver (and then the fax driver) on every one of them? My suggestion is to incorporate a reasonable limit to the installs. The customer needs to learn how to install the driver anyway since I doubt you would come back out in six months to install a driver on their new PC. Five workstations per device seems to work well. That's enough to make sure everything is working and train the customer...
Reply
Re: For all Replublicans, or Indies
Old Glory: I see Perry just came out with a plan for a flat tax for 20%, not sure exactly what that means.....you're from East Texas, what are you thoughts on Perry? I have relatives in Mass that state Romeny is a train wreck.
Reply
Re: For all Replublicans, or Indies
I'm still on the Cain train, I heard someone make a statement that Cain does not have any political experience and I thought, gee that could be a good thing. Really though, I'm sick and tired of career polititians. I think a business man will make business decisions to get the US economy back on track.
Reply
Re: Selling is dead. The Customer Community killed it.
Well written blog, however I as agree with many of the points in the blog. For example: 1. Selling is not dead; it has changed and will continue to change. As the author finally arrives at near the end “old selling” is dead. As buyers change, great sales people have to change with them. Selling is alive and well, it has just changed. 2. Buyer communities did not kill selling. If anything, they can help it. If your company is doing a good job and made a name for itself then the buyer...
Reply
Re: Managed Services "Are You in or Out"!
If you're going to sell I.T. you have to know I.T. and be able to speak their language. I take our I.T. Sales Specialists on a lot of calls, and once they start speaking geek, I know enough to somewhat understand, but the conversation eventually gets to areas that are completely Greek to me. It's just like if we were to get some sales guys from IBM and tried to train them to understand and sell imaging. It would be completely foreign to them.
Reply
Re: Managed Network Services discussion
I was being facetious when I mentioned Sears. Just trying to make the point that its not that easy. MPS is easy. Cross train tech guys on HP and Lexmark, that already know imaging basics and turn them loose. Then your synergies take over. Your regular reps sell it and you don't need a stable full of specialists that are persnickety to say the least maintaining it.
Reply
Re: 240WD
I have situations like this before, even though the 240W is only six years old, keep in mind they were around for almost 4 years! Ricoh has now listed them as "limited parts" or something to that effect. This is the first item I would tell them about. There has got be advantages moveing to the W3601 for them. Are they scanning if so, are they only scanning as a .tiff. Are they emailing the scans as .tiffs or are they converting to .pdf, if they are converting to .pdf, have they considered...
Reply
Re: SMB scanning and Administrative Login
Well, alot administrators have a 30, 60, or 90 day password policy. And when you setup a SMB scanning and the file destination is located on a server, the admin usually gives you the administrator password. Well, this password policy will effect you because you used the same credentials for each entry. They CORRECT workaround is to request a separate username and password created just for that MFP itself. And allow that newly created username and password FULL right access to the scan folder...
Reply
Re: So Many Choices
Scott: Of course one of the ways i keep up is with this web site, I can learn hardware and software as I "need to know" and still concentrate on prospecting, demoing and closing. To the new "recruit", how can one possible learn the features and benefits of the entire Ricoh line. We (COPI) sell the entire line, out of eight sales people we probably have two that have the knowledge to "sell it all"! I have seen numerous reps come and go, when they have had to learn product knowledge, sales and...
Reply
Re: Global buysCOMDOC...yes you heard correct!
Geez, what's with old dog copier guys and Algebra - took it twice in High School and passed it once then had to pass it again in college and barely passed. At RxR crossings I break out in a cold sweat waiting for Train A which left Peoria at 25 mph heading east and Train B which left Detroit heading west at 35 mph to collide 'cause I can't figure out where they'll crash . . .
Reply
Re: ARE YOU GOING TO THE SHOW???
I was just thinking of taking the train in on Monday. I have to do a family thing on that Sunday which I cannot get out of. Let me know what the plan is. Thanks, -=Mike=-
Reply
Re: Samsung Printers Win Pick Awards for Outstanding Achievement from Buyers Laboratory
Just in the last week I've read several threads on the P4P Hotel and heard from several dealers that they are loving the Samsung line of copiers. Watch out Canon, Xerox, Ricoh, Sharp, Konica Minolta, Kyocera and Toshiba the train is coming down the tracks!!
Reply
Re: territory splits
with us it's 40/60 with the 60 going to the installing rep who has responsibility to train and all follow up work
Reply
Re: 480 Scanning Problem (odd size drawings)
I have not tested any scanning on the 480W as of yet, but I always train customers to set the scan size versus using scanner mode. My experience has been that if your scan is slight skewed or off center, the scanner might recognize a bigger size. When printing, the printer will APS a larger paper size or not allow printing at all. If you have a scanned original that is just over 36", not only will the job redline, but you cannot force it to print to a specific roll. Basically, you are left...
Reply
Re: RPCS MANUAL?
Warren, I am not aware of a maunal for the RPCS driver. I train all my customers from my knowledge about the driver. I will do some checking. Art
Reply
Re: Scanners Desktop vs Centralized MFP Scanning
Desktop scanners are a commodity that IT will buy from CDW. That's a fact. No way around it. I've got a major medical account where I have all the copiers and printers. The customer has at least 400 desktop scanners. Their IT Department buys them on line. The same goes for the half dozen White Boards they have. I did quote them on Ricoh Whiteboards and they thought I was out of my mind because my price was so far out of line with what they'd found on-line. I can't propose these products,...
Reply
Re: Product knowledge
Our reps train the customers on hardware. Software we rely heavily on the manufacturer. For sales training we rely on the manufacturer but still do in house trainings as often as possible.
Reply
Re: Sales Rep Career Path
This is an interesting topic. I have been trying to figure this out as well. Usually the feedback I get from reps is that they don't feel like there is anywhere to go or move up to. I am trying to make them team leaders after they prove themselves and hire and train junior reps and create teams of 3-5 reps.
Reply
Re: Phoning for the Right reason
I agree. I get pitched all the time immediately before even hearing what they do or who they are with. I learned from a good friend of mine who runs a pretty large insurance company that they train their sales people to first ask if the prospect has a minute to talk. If so then they move on to value statement etc. and if not then nothing you say at that time is going to be of interest to them. They will then ask when a good time to call back is since they are too busy at the current time.
Reply
Re: Phoning for the Right reason
Originally Posted by Jason H: I learned from a good friend of mine who runs a pretty large insurance company that they train their sales people to first ask if the prospect has a minute to talk. Canon teaches their reps the same thing. The training program was called "B.A.S.E. Selling" if I remember. Phones would be much more effective if prospects actually answered them!
Topic
Henderson Legal Services Retains Greg Mazares to Expand National Sales Team
ARLINGTON, Va. , Aug. 28, 2018 /PRNewswire/ -- Henderson Legal Services, Inc., a leading global provider of deposition and related services to corporations, law firms, and government entities, today announced that Gregory J. Mazares has been retained as Executive Vice President of Sales to expand, train, and manage the company's national sales team. In this capacity, Mazares will provide experienced senior leadership of sales. He is based in Los Angeles , CA. Over the past 30 years, Mazares...
Topic
Canon Wins Inaugural Buyers Lab PaceSetter Award for Outstanding Serviceability in the United States
MELVILLE, N.Y. , Sept. 26, 2018 /PRNewswire/ -- Continually elevating its end-to-end service and support capabilities in today's connected world, Canon U.S.A. , Inc., a leader in digital imaging solutions, receives the first Keypoint Intelligence - Buyers Lab (BLI) PaceSetter Award for Outstanding Serviceability 2018-2019. The award recognizes the Company as the OEM that, according to BLI, has the best-designed tools, programs, and training for office technology for enterprises to enhance...
Topic
User Codes and Mac
I've always had problems with the combination of User Codes and Mac printing. We have an office that is 90% Mac and they have decided to implement user codes. With Windows, piece of cake...embed them in the driver and you're done. With Mac, I've used CUPs and some of the OS' allowed me to enter it as a default setting in Job Log but most haven't. When unable to I set up a preset titled user code and tried to train the customer to select this preset when printing...however, when printing from...
Topic
Conduent laying off 410 Colorado Springs positions
A New Jersey-based telecom company will soon lay off 410 according to notice filed with state labor officials last week. The company, Conduent Commercial Solutions LLC, spun off from Xerox Corp. in 2017 and local job cuts have piled up since then. Read the rest here
Topic
Ntiva Completes Strategic Acquisition of Network Alliance, Inc.
GREENWICH, Conn. , Jan. 31, 2019 /PRNewswire/ -- Southfield Capital, a premier lower middle market private equity firm, announced today that Ntiva (the "Company"), a growing IT services company offering managed IT, cloud and cyber-security solutions, completed the acquisition of Network Alliance, Inc. ("NAI"), a managed service provider ("MSP") that provides customized IT solutions to small and medium-sized businesses. With this acquisition, Ntiva continues to expand and strengthen its...
Topic
EFI Invites Syncoms for All-new Connect Conference Sessions to Help Customers Develop Winning eCommerce Strategies
NEWS -- FOR IMMEDIATE RELEASE EFI Invites Syncoms for All-new Connect Conference Sessions to Help Customers Develop Winning eCommerce Strategies FREMONT, California -- November 13, 2018 -- Electronics For Imaging, Inc. (Nasdaq:EFII) today announced that Ali Ridha Jaffar, vice president of Print and Technology for London-based Syncoms Group, will be presenting three all-new Business Builder sessions at the annual EFI™ Connect 2019 conference, January 22-25 at Wynn Las Vegas. Jaffar’s sessions...
Topic
Kofax Presents Partner of the Year Awards
IRVINE, Calif.--( BUSINESS WIRE )-- Kofax ®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, today announces the company’s Partner of the Year Awards. The honors were given to Canon U.S.A., Inc., Cranel Inc., Dynatos, Latourrette Technology, Optima Global Solutions and Ricoh at Kofax’s 2020 Global Kick-Off event. The Kofax Global Partner Program , with over 850 ecosystem partners and alliance relationships, delivers the most...
Topic
Intellinetics, Inc. Reports First Quarter Results
COLUMBUS, OH, May 18, 2020 (GLOBE NEWSWIRE) -- Intellinetics, Inc. ( OTCQB: INLX ), a cloud-based document solutions provider, announced financial results for the three months ended March 31, 2020. 2020 First Quarter Financial Highlights Total Revenue increased 135% from the same period in 2019. Software as a Service Revenue increased 13% from the same period in 2019. Net Loss of $646,211 decreased from the same period in 2019. Adjusted EBITDA Loss of $180,478, a decrease of 38% from the...
Topic
Avon council gets hacked, forced to reschedule meeting
Avon’s first attempt at a public meeting via the Zoom teleconferencing app was hacked on Tuesday, forcing the town council to reschedule the meeting. Mayor Sarah Smith Hymes said the hackers had malicious intent in crashing their meeting. “Thanks to everyone who tried to participate, and deepest apologies for any disturbing content you may have witnessed,” Hymes wrote in a statement. “As we navigate the new reality, we’ll make some missteps; please bear with us as we work out the glitches of...
Topic
KMWorld Recognizes Parascript in Knowledge Management
Parascript , which supplies the digital workforce with automated data entry solutions that process over 100 billion documents annually, is recognized for the fifth consecutive year by KMWorld for 100 Companies That Matter in Knowledge Management. KMWorld is the leading publisher and information provider serving the knowledge, content and document management markets. Knowledge management as a discipline focuses on how best to capture, distribute and use all information important to the...
Reply
Re: Customer Hand Holding
I know GE Capital can be a pain but at least there "out" clause is only 30 days as is USBanks. I know in my area that MOST of the dealers don't train their reps to even talk to their accounts about the need for a letter of intent. Seems mostof the time I, as the competitor, am informing them.
Reply
Re: On Demand Show in Phili 2009
Sound like to me that someones service manager needs to find another line of work. Just brighter toner? We have quite a few of the 6500 and 6501's out there and we don't see them every day, 12 X 18 isn't a single click and they were designed for the print for pay industry and CRD's. Perhaps he needs to train his techs better rather than gripe and complain online.
Reply
Re: Registration is now open for ITEX 2013. Sign up early and save big!
FOR IMMEDIATE RELEASE : REGISTRATION IS OPEN FOR ITEX 2013 NATIONAL EXPO & CONFERENCE The First Major Industry Event of the Year for the Channel Newton, MA, December 5, 2012 - Registration is now open for the 13th annual ITEX National Expo & Conference , to be held April 16-18, 2013 at The Rio in Las Vegas. Recognized as the industry's premier event showcasing all aspects of the evolving office market and the growing influence of IT services, ITEX brings together dealers, resellers,...
Reply
Re: P4P member and long time friend says Adios to the Industry!
Wow....I really liked Boston Mike contributions. But I feel his pain with micro-managing. I use to work for a vendor where I was micro-managed to death. It drove me crazy. It got to the point where I knew more about this industry and product line than my own manager. They were just the pencil pusher. They could not even do their own demo in the field and rep looked to them for help....but guess what they had no answers. How embarrassing. Then I hear about the other extreme when your manager...
Reply
Re: P4P member and long time friend says Adios to the Industry!
MONTECORE! Excellent post! I feel your pain and agree with all of your points! There are selling managers and truth be told, don't expect any decent leads when you company has selling managers. You'll prety much get the small stuff or the off product stuff that they know little or nothing about. Which leads me to: How can you do two things at once. How can you be an effective sales manager and sell? Personally, I don't think you can. There's not enough hours in the day! Get this, there are...
Reply
Re: My New website
212 is a corporate theme we have around here. At 211 degrees, water is hot. At 212, it boils and creates steam. With steam, you can power a train. It's the one degree that really makes the difference, and we take that extra degree approach to serving our clients.
Reply
Re: Xerox marketing FREE 120PPM Copiers
Interesting, the print shop involved here had an older imageRUNNER 60 ppm device. Unit was bought and paid for and you have a point with the Would never had bit on a new machine", I had been in touch for at least six months and he wouldn't budge for a 50 ppm color A3 printer. I know many print shops in my area that don't have Xerox, and have 30 percent or so have older copiers that they own. Point is that these were and are prospects for some type of device down the road. The Xerox rep made...
Reply
Re: Check this ^%$^ out!
Does not Xerox have most of that DND business. They were recently awarded a big USA contract. Does Xerox train USA Soldiers to be front line copier techs? I suspect they have a whole new meaning to Break/Fix. Blown Up! Replace it! Paper jam! Replace it. Xerox must have stacks of copiers in Iraq/ Afghanistan awaiting delivery.
Reply
Re: Scan Router Lite Delivery Server
From: Lee Sent: 7/8/2002 10:46 PM Is ScanRouter Lite not the neatest little piece of software? Here are some of the things that we do with the product: As recommended by Ricoh, we don't recommend installing it on a primary domain controller (PDC) or backup domain controller (BDC). I do have at least a couple installed on domain controllers, and they are working fine, but I always reserve the right to say "I told you so!" Installing it on the print server as mentioned above by GT from Boise...