Tagged With "Smart Glasses"
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Re: When did you first learn about the industry
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
We had a school that called in service for a defective copier glass. It was broke and they definitely didn't have anything to do with that. It must be defective. when the technician got there, The machine was jammed with pictures of someone's rear end. Someone broke the glass while sitting on it and didn't remove the copies from the machine! Thanks! Amanda Byrne
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Re: CBS NEWS REPORT ON COPIER SECURITY
Certainly not to come across as a conspiracy theorist (although that can sometimes be fun, too), but didn’t the video show that return shipping paperwork was lying on the platen glass on at least one of the copiers purchased? I wonder how many copiers in that NJ warehouse have shipping paperwork attached or simply lying under the ADF. Wouldn’t an identity thief looking to purchase a copier be able to browse the NJ warehouse looking for shipping paperwork from financial institutions and...
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Re: MFP Refurbishing & Recycling
In Nova Scotia, Canada we are no longer allowed to dispose of copiers by taking them to the landfill. We must pay a local moving company $30.00 per hour (or send our tech to their premises) to disassemble the copier into it glass, metal, plastic & electronic components. These components are then placed in different bins for recycling. It can take approx two hours. The tech does not have to be delicate in the disassembly so wire cutters, crowbars and sledge hammers are now part of our...
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Re: Chester Heights Council OKs copier, developer’s contracts
Paperless Scanning huh? I wonder what it is that they are scanning? That's how glass platens get broken.
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Re: Advantages of Ricoh
Don't forget to pour yourself a glass of Kool-Aid when reading that document.
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Re: Green not printing correctly on Ricoh MPC4500
John, There is a simple test to figure out if it is the MFD or the Print driver. Put an original on the glass and make a copy of an original that has the correct color green. If it copies OK the copier is OK, and you need to focus on the print controller or print driver. If it copies and the green is bad on the copy then focus on the Copier. If the copier is off on the color you won't get it right on the driver. You need a break fix tech to adjust or fix the copier. as a side note remember...
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Re: It's Official, RICOH US launch of SP5200 Black A4
fisher....thanks for sharing your picture. First impression when I saw this was the way over-sized LCD control panel which is disproportionate from the top of the unit. Another thing was the small not so robust doc feed and how tall that unit is. How much does the doc feed hold? What size in the platen glass? Does the pages come out back to front or right to left? What are those drawer capacities? Looks like they can hold 2 reams, but I doubt that. Are those stabilizers on the bottom so the...
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Re: It's Official, RICOH US launch of SP5200 Black A4
montecore so many questions! Platen glass is letter only doc feeder is 50 sheets "Auto Reversing Feeder" I beleive the docs insert image up, not sure though. 550 sheet paper trays Unit will stand fine with the wheels and lower paper deck unit, most of the new models are coming with these bottom supports now. Finisher only on SR model and can be added to "s or sf" models no punch unit claim to fame on this is going to be workflow, embedded solutions, price, speed, ease of use, color GUI,...
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Re: 600 DPI QUESITON FOR THE EXPERTS--
From RIP Easiest method is to have them set it up on 8½x11 paper in their application, set 8½x11 paper in the tray, cut master, then just put evelopes in and print. From Glass Easiest method is to turn off auto paper size detection before making master, or set 8½x11 paper in the tray, cut master, then just put evelopes in and print. ANy other suggestions Art? Cheers, Jim.
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Re: 600 DPI QUESITON FOR THE EXPERTS--
I've printed envelopes from MS Word without a hitch from the feed tray. Load the envelopes, select envelopes from MS word application and away you go! Jim is right in reference to envelopes off the glass, make sure the paper detectio switch is off. Art Call me if you need help!
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Re: non-adhoc email addresses
I have a customer who uses ScanRT Light and emails from a 1224c S/P. You can do both. you set which ever one is used most as default and then press the little magnifying glass to get to the other. Should work on all scan to email machines. (2035/45 1060/75 ect.) JG
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"
I have mentioned before that all resources are being invested in IKON / RBS and support (field and financial) is being scaled back on the Dealer side at Ricoh. Just wait until April 2009! The current Ricoh leadership would applaud this situation and toast to it with an expensive glass of red wine.
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Re: 2232/38 series productivity!
If you want to beat an IR C3200 with the Ricoh, simply pick a sample file that has a solid blue or purple background and have them automatic duplex the prints. The Canon will leave little white specs on the second side of the print. Also, have them do a photo original off of the glass. The Canon does not have a good scan quality off of the glass. Good selling!
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Re: Daily Sales Philosophy
Confucius Say, "man who stare at twins, not necessarily looking at children." Yoshida Say, "Company with glass ceiling have many desks on first floor."
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Re: How do you charge for scanning
@bung 25... We reviewed this closely about 4yrs ago and as a business owner the actual expense when scanning is one of the top 2 main functions on a MFP can be higher than one would expect. Many doc feeders have multiple feed tires, and with labor costs being high, it only makes sence to charge for something like this. The last 6 months 68% of our Service calls that were "lines on the scans or copies" was due to people not cleaning the glass properly after instructed. 52 calls total @ $55 /...
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Re: 1515MF's
MY self-esteem is too strong to let any of you guys get to me!!! I did notice that I typed Mamory instead of Memory. That may explain some of my problems...my head is in the wrong place. I did find out the issue with the 1515 duplex. I was trying to take a two sided original, send it through the ADF, then turn the original over and send it through again. That's what you can't do. You can put it on the glass and flip it over and you can put two seperate originals in the ADF and get duplexed...
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Re: Jam Frequency
If neal was kidding, Im pretty sure I was too! Beach, Even if we assume all good PMs, supplies,talking to customers, if you knock out the top 10-20% we are back to all the varible stuff. like volume, key op availability. These can be all over the place. I dont think you can put a number on it. But if my back was to the wall I would say that a less than 30cpm machine with no connected components whuld not require more than 2 service vists between PMs. I would be on the case if a machine was...
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Re: How do Original setting adjustments work?
How much time have you got??!! At switch on the machine checks the white plate underneath the glass and some dummy pixels on the CCD. The machine then knows what white is and what black is. After the image is scanned it is passed to the IPU (Image Processing Unit). The IPU carries out at least 6 processes of filtering. Different filters are used to actually break down the image so that it can be sent to the laser for writing. It also looks at the make up of the image to detect whether it is...
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Re: TWAIN on Savin 2522
Can you TWAIN scan from the glass?, if so check to see if there is a box on the driver to Scan using the document feeder. I have seen this in a few of the TWAIN drivers. Please let me know. Art
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Re: TWAIN on Savin 2522
Vince, you're right, TWAIN driving is ridiculous. But, some companies have applications that only support TWAIN scanning (in this case I'm working with some software for a doctors office and there are a load of other people in my territory with this software). If they are all going to have to go to the supermarket so to speak, I'd rather sell them a 1515mf or if they already need to replace their existing copier a 2022. Art, I was able to scan from the glass into MSWord, there was no drop...
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Re: Ricoh MV310
The more common 71 code is 7-71h, which is a problem with scanner movement.In this case remove the adf and platen glass to access the scanner rod and clean it with alcohol.Do not lube it. As for fuser codes 0-05h and 0-07h are common.Check the door interlock switch and then the thermostat.
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Re: Toshiba’s Erasable Toner
The main merit 1. Purchase quantitative * abolition quantity of paper substantially reduction possibility As for " " e-STUDIO350EB " the toner e-blue&trade which can be turned off; " By the fact that it corresponds, 1 paper 5 times *2 reuse (Lee use) it is possible to be able to point. The document of the temporariness where many papers are consumed at the office (the copy of the communication document, trial at the time of data compilation it prints) the copy and print such as printing...
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Re: Upgrade AP3800CMF's with what?
Canon IR C3220...just kidding. I have found the 2238 series to be very good. Even better copy quality from the glass than the Canon.
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Re: Question with full bleed 8.5 x 11 true edge to edge
I agree with Txeagle, except that the memjet does an awesome job with inkjet glass, probable be great for his menus
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Re: Defeating the Check Security Features
I have found it helpful to fully understand what is going on and why. I always thought that it was the silver "hologram" looking thing that triggered the black copy but that is not correct. It is a patch of yellow dots that show up three places across the bottom of the check. You eliminate those and the check copies. This can be done by having that part of the check positioned on the glass so that the yellow dots don't scan but you have to be willing to give up the routing information that...
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Re: Ricoh MP C4503 import to address book
You are going to need to use Smart Device Manager NX. Its a nightmare to figure out the first time.
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Re: Ricoh MP C4503 import to address book
Art, I have Smart Device Monitor for Admin if you need it. I hate the new Smart Device Manager NX, it does a lot of stuff I don't need and doesn't do the things I used in smart device monitor for admin nearly as well. Importing a CSV file is very easy with sdma, open the program and make sure the monitoring is set to the right network (usually nothing needs to be changed unless you have a fairly complicated/unique network). Right click on the device you want to manage and select Address...
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Re: Buyers Are Liars!
Unreal! I had to have this talk with a rep the other day. This girl sees the positive in everything and is about as happy go lucky as anyone I've ever met. She didn't believe me that buyers are liars. She got strung along with a customer that was going to lunch with her, having a glass of wine in the evening with her, all the while telling her she would have an order soon. She stopped by her office and there was a brand new machine sitting there and it had been there for a couple weeks.
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Re: Canon IR C5255 First Copy Out Time
First print out or first copy out? Hard to believe the Canon is that slow. Is that from the glass or the document feeder if copy? What does the brochure state for FCOT?
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Re: Canon IR C5255 First Copy Out Time
Update from Canon service engineers: There is no fix for this. 1 - acknowledgment that FCO is slow and we will probably lose deals because of it. 2 - the specs are written from placing the paper on the glass, selecting tray 1, and starting the print. and then the real kicker... 3 - They don't get this spec from any kind of warmup time included. He stated they run 5 sheets to fully wake the machine and then start the test meaning no warm up times whatsoever are factored in. The spec sheet is...
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Re: Escalating Maintenance Agreements
There will always be an animosity between Sales & Service. Currently this is the most thorny issue (as long as your Service Dept provides good service). This stems, in part, from the Manufacturers getting into Direct Sales. To be fair to the Manufacturer's Direct Sales the trend was already heading this way, they just escalated it and made it significantly worse. Click charges getting lower and lower killing the golden goose of the Dealerships = Service & supplies billing! We can...
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HP Opens CES 2019 with Stunning Displays, PCs, and Security Innovations
LAS VEGAS, Jan. 07, 2019 (GLOBE NEWSWIRE) -- Today at CES 2019, HP introduced a series of bold new product innovations thoughtfully designed for the changing ways people live, work, and play. HP’s latest products provide powerful new ways for customers to connect, create, and compete – including a stunning new AMOLED display on its premium Spectre x360 15; a lineup of new Elite innovations featuring the next generation of the award-winning Sure View privacy screen; and, the jaw-dropping OMEN...
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FUJIFILM LAUNCHES NEW ACUITY LED 40 SERIES FLATBED PRINTERS
Hanover Park, Ill., February 4, 2019 – FUJIFILM North America Corporation, Graphic Systems Division announces the new Acuity LED 40 Series with instant-on LED curing, the newest addition to the highly successful, renowned Acuity platform. The new Acuity LED 40 Series of mid-volume UV flatbed printers are an innovative solution for customers in the sign and display graphics industry, offering superior print quality and application versatility with rigid or flexible substrates. Designed to be...
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Canon Unveils imageCLASS D1650, D1620 Multifunction Printers
MELVILLE, NY, Feb 6, 2019 – Adding to its award-winning imageCLASS solutions portfolio, Canon U.S.A. , Inc., a leader in digital imaging solutions, announces the launch of the new imageCLASS D1650 and D1620 compact, black-and-white, multifunction printers. Designed for small-to-medium sized workgroups in environments ranging from law firms to purchasing departments to accounting firms, the new imageCLASS models balance speedy performance, minimal maintenance, and the ability to expand paper...
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Shield Watch Prepares for an Exciting Year with New Brand and Product
TAMPA, Fla. (PRWEB) February 11, 2019 Shield Watch today announces its global rebrand to Concertium, a company focused on connecting people with data and devices to power digital transformation. Concertium will mark its public debut with the launch of Captain’s Chair IT, one of the industry’s foremost solutions for providing IT leaders and decision-makers with unprecedented visibility into information that can help turn insights into action. Captain’s Chair IT is the Company’s first step...
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Canon Solutions America Debuts Book Smart Suite
MELVILLE, N.Y. , Feb. 21, 2019 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced a new end-to-end solution designed to help increase the efficiency of book printing: the Book Smart Suite, a package of proven automated workflow, press, media, and finishing solutions for book manufacturers, publishers, and commercial printers looking to expand into the digital production book market. A fully automated book production workflow Book...
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Contex Completes the HD Ultra X Scanner Series with Two New Models
Thursday, February 21, 2019 Press release from the issuing company Unrivaled scanner series raises the bar in large format scanning ?with unprecedented speed, image quality, and productivity Alleroed, Denmark – Contex, the world leader in large format scanning, today introduces two new models to the HD Ultra X scanner series. The series now includes 36- and 42-inch models, completing the range of scanning solutions for Contex’s newest line of premium scanners. Introduced in 2018 to rave...
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Leading Commercial Print Service Provider Invests in the Netherlands’ First Ricoh Pro™ T7210
Ricoh Europe, London – Leading Dutch commercial print service provider Magneet Communicatiecentrum has chosen to extend its service delivery and speed up production with The Netherlands’ first Ricoh Pro T7210 UV flatbed printer. The operation already runs two Ricoh Pro™ C9110 heavy duty digital colour sheetfed presses, a Ricoh Pro™ 907EX and a Ricoh Pro™ L4160 large format printer. It has added the Ricoh Pro T7210 to help it deliver a variety of applications that are currently being...
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Canon Americas Headquarters Voted "Best Office Building" On Long Island
MELVILLE, N.Y., Sept. 13, 2018 /PRNewswire/ -- Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce that its corporate headquarters which is LEED Gold certified has been voted "Best Office Building" on Long Island by readers of the Long Island Business News in their annual Reader Ranking Survey. Located at One Canon Park in Melville, New York, Canon U.S.A.'s headquarters opened its doors in February 2013 and is home to Canon's operations in the United States, Latin...
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HP Pushes the Boundaries of Digital Creativity
October 15, 2018 09:05 ET | Source: HP Inc. News highlights: HP ZBooks add powerful new features to boost performance and productivity Z Club invites elite creators to experience the power of Z by HP cutting-edge solutions HP SmartStream Designer for Designers provides limitless possibilities for print and packaging LOS ANGELES, Oct. 15, 2018 (GLOBE NEWSWIRE) -- Today at Adobe® MAX , HP Inc. announced a bold new push to deliver the next generation of technology solutions for the world’s...
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Continuum Welcomes Phylip Morgan as Managing Director of EMEA
BOSTON & LONDON--(BUSINESS WIRE)--Oct 17, 2018-- Continuum ®, the exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, today welcomed Phylip Morgan as its new Managing Director of Europe, the Middle East and Africa (EMEA). Morgan, a 25-year veteran of the managed services industry in Europe, will lead Continuum’s operations in the region at a time when the company’s rapidly growing partner base is entering...
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Datto Equips Managed Service Providers with 20 New Product Innovations to Improve Efficiency and Service Delivery
BARCELONA, Spain--( BUSINESS WIRE )-- Datto Inc. , the world’s leading provider of IT solutions delivered through managed service providers (MSPs) and IT service providers (ITSPs), today announced enhancements to all product lines. Announced during DattoCon Barcelona, these innovations are set to deliver major efficiency improvements for MSPs and come just four months after Datto released nearly 20 updates and new features at DattoCon Austin in the U.S. These updates exemplify Datto’s...
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MGI to Preview New B1 Inkjet Printing & Embellishment Platform: The AlphaJET Industrial Print Factory
MGI to Preview New B1 Inkjet Printing & Embellishment Platform: The AlphaJET Industrial Print Factory All4Pack Exhibition to Feature Digital Press Advances with CMYK + White + 2D/3D Spot UV Effects + Variable Embossed Foil The “All-in-One” AlphaJET Industrial Print Factory FRESNES, FRANCE ( November 19 th , 2018 ) – The MGI Group will present the next phase of its “Innovation in Motion” strategy for integrated digital printing and embellishment technology at the Paris All4Pack Exhibition...
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2018 BTA National Conference to Be Held Sept. 19-21 in New York City
NEWS RELEASE For Immediate Release For More Information Contact: Aug. 9, 2018 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 2018 BTA National Conference to Be Held Sept. 19-21 in New York City BTA member dealers receive 2-for-1 registration; can use $150/$250 discount codes received with membership Kansas City, MO — The Business Technology Association (BTA) will hold its 2018 BTA National Conference, hosted by BTA East, Sept. 19-21 at the Stewart Hotel in...
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Docupace Elevates Advisor Experience With Latest Docupace Platform Release
Los Angeles, CA /PRNewswire/ - Docupace Technologies , LLC, the leader in secure and compliant cloud-based workflow and document management automation solutions for the financial services and wealth management industry, recently announced the Summer 2018 Product Release to their customers on August 9 th . This release emphasizes advisor focused widgets that will have benefits for its enterprise customers. "Widgets are customizable Docupace application extensions which provide quick-access,...
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Infoblox Offers Managed Service Providers New Core Network Solutions
SANTA CLARA, Calif. , Sept. 6, 2018 /PRNewswire/ -- Infoblox Inc. , the leader in Secure Cloud-Managed Network Services, today announced a new program that combines its market-leading DNS, DHCP, and IP address management (DDI) and DNS-based security solutions with a consumption based pricing model to enable Managed Service Providers (MSPs) to fill a gap in their service portfolio. DDI infrastructure is critical to enterprise networks. Most organizations, however, attempt to manage DDI...
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Online Tech Acquires Neverfail's Global Cloud Infrastructure Business
Acquisition amplifies Online Tech’s channel strategy; strategic partnership offers customers a robust, secure portfolio December 4, 2018, Ann Arbor, Mich. -- Online Tech , a leading provider of secure, compliant private, hybrid and multi-cloud solutions for service providers, channel partners and enterprise organizations, announced that it has acquired the Infrastructure as a Service (IaaS) and data protection assets and products of IT provider Neverfail . The acquisition, which includes...