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Tagged With "ServiceNow"

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MSPWorx Launches Managed ITSM Partner Program Providing MSPs with New Recurring Revenue Opportunities in the Mid-Market

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SCOTTSDALE, AZ , Sept. 18, 2018 /PRNewswire/ - Solarwinds Empower MSP Conference - MSPWorx, a division of CareWorx Corporation, pioneering the Managed ITSM model to the mid-market, today announced their new MSPWorx Partner Program. CareWorx, one of the top 50 global managed service providers, created MSPWorx earlier this year as a separate division to deliver what it calls Managed ITSM, which includes: 24x7 Service Desk, GrandCentral (ServiceNow-as-a-Service), Remote System Administration...
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ServiceNow to acquire Fairchild Resiliency Systems to help companies better manage risk at scale

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Companies can leverage the Now Platform to plan so work can still happen during service outages Organizations are betting on digital initiatives to drive competitive advantage, and it is difficult to generate value if they don’t take risks. Risk comes in many forms - from hurricanes and hacks – and poorly managed risks can have serious consequences for a company: at stake are an organization’s reputation, profit margins, and customer satisfaction and retention. To help organizations be more...
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Stefanini Achieves Bronze Services Partner Designation from ServiceNow

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SOUTHFIELD, Mich., Feb. 13, 2018 (GLOBE NEWSWIRE) -- Stefanini, a $1B global IT provider, announced today it has achieved the ServiceNow Bronze Services Partner designation. This achievement recognizes Stefanini’s commitment to training, certification and customer satisfaction to provide ServiceNow implementations. The ServiceNow Services Partner Program recognizes partners based on their experience, expertise, competencies and specializations. Stefanini has set themselves apart from other...
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AMI and Re-Source Partners Combine Top IT Asset Management Software for ServiceNow and ...

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SEATTLE & TROY, Mich.--( BUSINESS WIRE )-- AMI , the world leader in RFID and barcode IT asset management (ITAM) software, and ITAM managed services leader Re-Source Partners have teamed up to introduce AssetTrack Pro, a compete hardware lifecycle solution. AssetTrack Pro combines AMI’s AssetTrack, the most popular ITAM app for ServiceNow, and Re-Source Partners’ ITAM resources and logistics expertise for managing every hardware asset phase from planning and receiving through retirement...
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Highmetric Recognized as the 2021 ServiceNow Americas Customer Workflow Partner of the Year

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Highmetric Recognized as the 2021 ServiceNow Americas Customer Workflow Partner of the Year CHICAGO , March 16, 2021 /PRNewswire/ -- Highmetric , a leading technology strategy, design and operations partner to public and private sector clients and managed service providers, announced that it has been recognized by ServiceNow as the 2021 Americas Customer Workflow Partner of the Year. This award recognizes the partner who performed an outstanding job expanding their ServiceNow Customer...
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Fully Managed Releases GrandCentral 4.0

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OTTAWA, Ontario--( BUSINESS WIRE )--Fully Managed, a leader in digital business transformation and managed services, today announced the release of GrandCentral Managed 4.0 on the NOW Platform®, the latest version of its pre-configured, managed ServiceNow® workflow automation solution. GrandCentral Managed is designed for organizations looking to adopt the operational efficiencies of the Now Platform, while reducing the initial cost outlay and time-consuming configurations of a full...
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ServiceNow Innovates Field Service Management to Drive Exceptional Experiences

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SANTA CLARA, Calif.--( BUSINESS WIRE )-- ServiceNow (NYSE: NOW) today announced innovations to its Field Service Management solution at Knowledge 2021 , ServiceNow’s flagship digital experience for its customers, partners, and developer community. The updates provide modern, digital workflows to deliver better overall customer experiences and manage the increasing complexities of field service work while helping ensure the safety of both technicians and customers. The COVID-19 pandemic...
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Fujitsu acquires ServiceNow partner Enable

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Fujitsu Australia has made its third acquisition in 15 months, scooping up Melbourne-based ServiceNow partner Enable Professional Services. As part of the deal, Fujitsu will gain access to Enable’s ServiceNow advisory, consulting and delivery services, as well as its employees based across Australia, Singapore, Hong Kong, the Philippines and India. Enable will now operate as a stand-alone Fujitsu company under the leadership of founder Bruce Hara, and be re-branded ‘Enable, a Fujitsu...
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DTech Apps Releases Latest Version of DocIntegrator for ServiceNow

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MCLEAN, Va.--( BUSINESS WIRE )--DTech Apps, the leader in secure applications on ServiceNow, announced today that it has released the newest version of DocIntegrator . DocIntegrator seamlessly integrates access to Microsoft ® SharePoint with any ServiceNow environment, allowing users to create, review, and sign files stored in SharePoint directly inside of any ServiceNow workflow or solution including any ServiceNow Workspace solution. “Our team of software engineers developed DocIntegrator...
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SoftwareOne Acquires Beniva Consulting Group Inc. a Leader in IT Operations

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STANS, Switzerland — SoftwareOne Holding AG, a leading global provider of end-to-end software and cloud technology solutions, today announced that it has agreed to acquire Beniva Consulting Group Inc, a leading provider in ServiceNow, Configuration Management Database (CMDB), IT and Operations Management (ITOM), Cloud Advisory and Application Services. The acquisition adds deep process automation and service management specialization to SoftwareOne’s existing market-leading IT Asset...
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MSP & MSSP & IT Industry Notes for May 5th, 2024

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Sponsored by May 5th, 2024 Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and...
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K2 Services Announces Law Firm Modernization Partnership with ServiceNow

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CHICAGO, Aug. 06, 2024 (GLOBE NEWSWIRE) -- K2 Services, a leading provider of comprehensive managed IT services for the legal industry, today announces the company is deepening its partnership with ServiceNow. This alliance brings streamlined operations, accelerated productivity and workflow efficiencies to law firms. ServiceNow is an intelligent platform that integrates across systems and puts AI to work to automate and organize tasks, enabling people to do value-added work. With this...
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Presidio Acquires Elite ServiceNow Partner Contender Solutions

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Contender Solutions’ Portfolio and Deep Technical Expertise Provides Best-in-Class Consulting, Implementation and Managed Services in the ServiceNow Ecosystem November 11, 2024 02:00 PM Eastern Standard Time NEW YORK--( BUSINESS WIRE )--Presidio, a leading technology services and solutions provider, announced the strategic acquisition of a majority stake in Contender Solutions , an Elite ServiceNow partner. This expands Presidio’s ServiceNow enterprise software management consulting and...
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