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Tagged With "Data Loss Prevention"

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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Art Post ·
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Jason H ·
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Sharp expects first-half operating loss due to falling prices for smartphone displays

Art Post ·
Yikes a 215 million dollar loss!! How much more can they lose?
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Re: Leasing, Insurance, Padded Rates, Buy Out Price

Art Post ·
Tx, ty for this this. I don't bundle MA/Supplies. I just don't want my customer to get jammed in case there is a loss. We've had quite a few losses here in NJ with the storm from a few years ago. I'm just looking for the right thing to do for customers who opt out of the leasing companies insurance. I'm somewhat skeptical of giving them stream of payments plus residual, may open up a can of worms.
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Re: Around the World with Ricoh

Art Post ·
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Selling Copiers in the Seventies with Darrell Leven

Peter Ryan ·
Hi Art, Canon’s “NP” series stood for New Process. I started in the industry in 1985 when Canon released the NP50, NP60 & NP80 liquid copiers. Fun times. Regards Peter Ryan Dealer Principal Mobile 0409 458 065 Email pryan@inlandtechnology.com.au Web inlandtechnology.com.au Tamworth 02 6755 6600 ​Longyard Homemakers, 383 Goonoo Goonoo Rd Tamworth NSW 2340 Disclaimer: The above information is provided “as is” without warranty of any kind. Inland Technology disclaims all warranties, either...
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Savin SPC221SF and scan to email

Art Post (Guest) ·
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Is selling at cost the future for print hardware?

JasonR ·
Hrmm, well, sure they are. Notice it doesn't say anything about Service or Supplies, we can assume those are either at their normal rate or slightly elevated. It doesn't say anything about lowering the lease rate on this MFD you are buying at "cost" either, so we can assume those are also either at normal or slightly elevated. If we also assume that their sales will increase by X amount due to the promotion, the only loss they could expect from this is if X amount of additional revenue...
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Re: "Green Jobs"

JasonR ·
Well, I recycle as well, but my goal is mainly to prevent my trash from winding up in a landfill. As far as the trees, we're currently using more of them than we are replacing. The amount of forested area on the Earth is massive, so cutting down a tree or 100 or 1,000 trees doesn't seem like it makes any effect. Over a 5 year period, we lose about 1% of our forested areas. This means an area previously listed as "forest" has to be reclassified as something else like plain, swamp, etc. That...
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Re: "Green Jobs"

JasonR ·
It's hard to place an accurate count on the number of trees we lose over a span of time because of the size of the number. Easier to track the loss of areas designated as forests since that highlights the biggest change, usually from nearly 100% of the surface area covered by trees to nearly 0%. The number of trees in a forested acre obviously varies wildly (from about 200 to well over 1,000 per acre), but let's use 500 to start. 500 trees per acre would equal 44 billion trees lost over the...
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Re: Is selling at cost the future for print hardware?

JasonR ·
If you can't speculate, how do you know they are idiots? The business model of selling products at a loss to gain future revenue is not new. Microsoft loses money every time someone buys an xBox, Dell gives away printers costing $1,000 for free, Razors and blades, etc. All of those examples have been very successful for years.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Tokyoamsterdam: Japan's Canon plans to buy Dutch copier and printer maker Oce for 730 million euros ($1.09 billion) as it tries to return to growth after the global downturn and fight rival Ricoh. Copier and digital camera maker Canon and Oce said in a joint statement on Monday that Canon intends to offer 8.60 euros per share, or 730 million euros, for Oce's outstanding shares. Canon's offer follows little over a year after Japan's Ricoh, the world''s largest copier maker, bought US office...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Go this via email today: Canon intends to make an offer of € 8.60 per Share for 100% of the outstanding Shares of Océ, representing a premium of 70% over Océ's stock price. There does not appear to be opposition to the deal either from European regulators or Océ board members. Océ will remain a separate legal entity as a Canon division, headquartered in Venlo (the Netherlands). The Océ brand is to be maintained and applied in all relevant markets. Océ will continue to lead its R&D and...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Found this on the web today:: By Pavel Alpeyev Nov. 18 (Bloomberg) -- Orbis Funds, the asset manager that opposed takeover offers by Warren Buffett and Citigroup Inc., rejected Canon Inc.’s 730 million euro ($1.1 billion) bid to buy unprofitable Dutch printer maker Oce NV as too low. Canon’s 8.60 euros-a-share offer “significantly undervalues” Oce’s assets, and Orbis doesn’t want to sell its stake of about 10 percent at that price, the Bermuda-based manager of $20 billion in assets said in a...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
SCENARIOS-Will Canon succeed in its bid for Oce? * Canon offering 730 million euros to buy Oce * Shareholder Orbis with 10 percent stake opposes offer * Oce shares remain above Canon's 8.60 euro offer By Harro ten Wolde AMSTERDAM, Nov 20 (Reuters) -Japan's Canon (7751.T) plans to buy Dutch copier and printer maker Oce (OCEN.AS) for 730 million euros ($1.09 billion), but large Oce shareholder Orbis said the offer undervalued the company. In response, Oce shares passed Canon's 70 percent...
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Re: Another Good One Resigns from Ricoh!

Jrlz ·
That is a loss. I also have worked with Linda over the years. She was a tremendous help.
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Re: CBS NEWS REPORT ON COPIER SECURITY

montecore ·
Art, this is a serious issue. This is no different than hard drives in our computers, laptops, netbooks or anything that uses a HD. They are all storing electronic digital magnetic information. Those that have encryption are not safe if you know what you are doing. These encrypted containers can easily be tapped and opened. If you don't believe me do a little research on computer forensics. http://en.wikipedia.org/wiki/Computer_forensics This has been an interest of mine that is quite...
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Re: CBS NEWS REPORT ON COPIER SECURITY

Chuck ·
Hey all, ServiceGuy raises an excellent point here! Is there a potential liability issue - did we know or should we have known that the HDD on the traded in or shipped back unit MIGHT have had personally identifiable information or other sensitive data on it? Did we take any precautions to prevent compromising that info?
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Re: Time in business requirements

JasonR ·
Well... If they leave the cash sitting in a Money Market, they will probably make 1%. They make profit when they lend it and it makes more than that. If they lend it and take a loss, they will be out of business faster than if they never lent at all.
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Re: Time in business requirements

Art Post (Guest) ·
gottcha, however that 1% profit may not be able to sustain them for long, btw great discussion thread!
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Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?

SalesServiceGuy ·
Much faster access time, 100% reliable, no moving parts, can't crash the drive head with sudden loss of power corrupting drive. Much smaller, lighter, much lower power consumption. Much less heat generated. Much less headaches for Service Dept compared to HDD as there is virtually no service required. An SSD can fit mechanically into the same hardware slot as a HDD. Just started showing up in laptops last year. MFP Copier vendors are always jostling to say they were first to market with some...
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Re: CBS NEWS REPORT ON COPIER SECURITY

JasonR ·
Well... Here's the deal. There are two levels of "Format". The most common "quick" format does not actually delete the data, it just forgets where the data is. That data can then be recovered by readily available software. A "low level" format actually writes over the data. Formatting a HDD a single time this way "effectively" destroys the data. The problem arises due to the fact that all this "writing" is actually placing + and - charges onto a metallic disk to represent 0 and 1. Even...
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Re: Booklet printing with saddle stitch using Adobe Indesign CS5

JasonR ·
BTW, John and I spoke on the phone, he wasn't referring to my "what's the error?" post Error: Undefined usually indicates data corruption or communication loss. It is not usually a true "Error". In a true PS error, there is a problem with the PS code, in an Undefined error, there is usually either no code or garbage.
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #6: They don’t know business basics. What they do: They reveal their ignorance of basic business and accounting principles. Why they do it: Unfortunately, it’s usually because they are, uhh… ignorant about basic business and accounting principles. What happens: The lack of such knowledge seriously limits the rep’s ability to add value to the discussion. The rep seems at a loss when the conversation moves to important issues like ROI and how the rep’s offerings will impact the...
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Re: IKON steals University of Kentucky MPS contract from Lexmark!

txeagle24 ·
I'm curious to hear Lexmark's side of the story regarding what transpired. This has to hurt considering U of K is in their back yard. Our Lexmark DSM hadn't even heard about the loss when we talked to him yesterday.
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN

montecore ·
These are all very interesting comments. Not sure if anyone has seen the videos and new interface on the color systems. Watch those videos on youtube and see yes that is a cool interface but is it really practical? From talking with others this is a very confusing non-friendly user interface compared to the previous MX color series. I think this is going to hurt this color series in the long run. The real challenge comes when there are MX units in an account then add this Aries series. Or...
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Re: KYOCERA MITA ANNOUNCES EXECUTIVE TRANSITION

Art Post (Guest) ·
GMAN Never thought of that with either Ed or Pietrunti, either one may play well for Ricoh. More importantly I think the industry as a whole is struggling to find and identify new ways to make profit with the slow demise of the printed and copied page. Quietly Ricoh has launched a new start up and site for it's eWriter solution. It's an imprtant step for at least one of he manufacturers to identify the loss of clicks, thus the eWriter solution model is based on SAS (Software as a Service).
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Re: Scan to folder and Vipre

montecore ·
Just out of curiosity. Are you in sales or a systems analyst? It seems like you have spent considerable amount of time if you are a sales person on one item that I service tech could resolve. Computers have been a hobby of mine for the last 25 years and Vipre is a very good AV that more and more people are switching to. You will not find a good AV comparative because the makers of vipre have to release the right in order to go head to head. I have been talking to them for quite sometime to...
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Re: ecopy Desktop NFR

Shaja ·
Sounds like the document you're trying to edit has had security applied to prevent changes. In ecopy, click on File/File Properties, and click on the Security tab. That will tell you what the creator of the pdf will allow you to do with the file.
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Re: Kodak & Possible Buyers?

txeagle24 ·
I wonder if Canon's partnership with HP would prevent them from being able to make a run at Kodak.
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Re: Would You Loan this company Money?

Art Post (Guest) ·
Currency in Millions of U.S. Dollars As of: Mar 31 2008 USD Mar 31 2009 USD Mar 31 2010 USD Mar 31 2011 USD 4-Year Trend NET INCOME 16.0 1.9 -21.6 -32.6 Depreciation & Amortization 6.3 6.5 4.7 9.0 DEPRECIATION & AMORTIZATION, TOTAL 6.3 6.5 4.7 9.0 (Gain) Loss from Sale of Asset -0.1 0.2 0.1 4.9 (Gain) Loss on Sale of Investment 0.9 0.1 0.0 -- (Income) Loss on Equity Investments -0.3 -0.2 -0.3 -- Change in Accounts Receivable 12.0 5.6 8.7 -6.1 Change in Inventories 0.3 -16.3 25.8 -4.0...
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Re: Why is single clicking an 11×17 on a “copier” legal?

Old Glory ·
Define the worst possible customer... * Difficult to get financed * Slow to pay * Overly demanding of the equipment * Overly demanding of the servicing dealer * Overly price conscious, to a fault * Next to zero loyalty no matter how good a job you do. * Can't be used as a reference within their vertical market because of the competitive nature of their industry. * The only potential positive is the hardware and after market volume which probably is at a loss so volume is actually another...
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Re: Taking on Water

GMAN ·
The p4p Community got this one correct! Ricoh lost -$342M in the U.S. last year. The worldwide loss was -$777M last year! Nice job. With Martin Brodigan already laying the hammer down (confirmed by Art and his sources), the rising tide of layoffs in America and abroad will be a tool to minimize losses this year. So far, the chaMPS Program has not been the answer.
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Re: Auxilio Loses another 1.6 million

yeti ·
I don't understand how companies feel comfortable running at a loss,and I don't understand how customers award contracts to companies that are not operating at a profit. If I was a purchaser looking for a vendor the first thing I'd be thinking about is will I still be dealing with the same company by the end of the contract. These guys are RIPE for a takeover.
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Re: Japan's Sharp Corp plans to sell its copiers and air conditioners businesses

Art Post (Guest) ·
Somewhere near last.... However, I just picked up this press release from Rueters also: Sharp seeking over $1.2 bln for plant and other assets -Yomiuri * Sharp also in talks to sell some Tokyo offices -Yomiuri * Sharp will struggle to find buyer for solar business-source By Reiji Murai and Tim Kelly TOKYO, Aug 16 (Reuters) - Cash-strapped Sharp Corp is in talks to sell its key solar panel plant in Japan as part of an asset sale seeking more than $1.2 billion, local media said on Thursday,...
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Re: Ricoh Dealership in Minnesota will buy.......

VinceMcHugh ·
Independent Dealers will never compete successfully with any Direct _BS branch on price. The _BS Branch has shown that they are willing to run their branches at a loss for years! We must sell at a profit, IMHO they should (Legally) have to also sell at a profit (Don't get me started on dumping). If you work for an independent dealer and you are trying to compete with a _BS Branch (that sells your product) on price then you are playing into their hands, and you are going broke. They can...
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Re: Leasing Company Copiers are Underwater

fisher ·
This storm is really exposing the flaws of leasing and their insurance policies. I have a number of clients who are just plain screwed. In the future I would have the customer take the leasing company's insurance and not send in the insurance certificates. I have customers who sent in insurance certificates only to find that they did not have flood contents coverage on their policy. One in particular had not even made the first payment on the lease and had only signed the lease 4 weeks...
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Re: Leasing Company Copiers are Underwater

CashGap ·
Agreed. The client (is it a municipality?) either took a risk knowingly "Eh, flood insurance, who needs it" or unknowingly (incompetence). They now have a loss. But, this is the trend... I made a bad decision, is there someone with the last name ", Inc." who can be coerced or compelled to pay the bill? Fixed that for you...
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Re: Leasing Company Copiers are Underwater

fisher ·
So, do you think it would be ethical for the leasing company to go after full stream of payments plus residual in the case I described??? I don't begrudge the leasing company a fair return on their outlay of money but to want the full stream plus residual 4 weeks after funding is excessive. That's making 40% interest on their money for a one month investment. Would you be happy as the leasing partner???? I doubt it. Keep in mind your reputation as a salesperson is attached to how your...
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Re: Leasing Company Copiers are Underwater

Art Post (Guest) ·
Found out today, that Assurant does cover floods, I actually got a document from them about their services and I'll post it here later. Seems like most BOP policies will not cover floods, and Assurant will. However this leads to another issue, when leasing companies ask for "proof of insurance" and get a copy of the rider, do they not check to see if their equipment is covered in case of flood? If they miss this and do not charge for insurance is it then their loss and not the lessee? Some...
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Re: Leasing Company Copiers are Underwater

CashGap ·
Well, of course. We all understand that there is NO question of ethics, both parties signed a contract and agreed to obligations. Both took on risks. Now one party has experienced those risks. Is GA entitled to what the contract says they are entitled to after 4 weeks, or only after 5? Five is pretty short... maybe they get what the contract says after 15 weeks, but not 14? Or maybe they get what the contract says if the contract goes to term but they eat it if anything bad happens prior to...
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Re: Leasing Company Copiers are Underwater

CashGap ·
Re: Leasing Company Copiers are Underwater
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Re: Leasing Company Copiers are Underwater

fisher ·
I'm in the same boat. I now think that taking the leasing company's insurance is the best option for the customer. My customers with leasing company coverage have had a delay of a few weeks but next week I will deliver the first unit that was covered. Took a while but its a done deal. Another customer with their own insurance immediately got new gear right away. They were dead in the water without equipment so they did a new lease. I put on my sales order clearly that it was the customer's...
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Re: Ricoh & Epson Plotters

Art Post (Guest) ·
The system on the web ex was the new Ricoh CW2200SP Color wide format MFP, this is Ricoh's wide format version of the gelsprinter. A point was made that the inks have been reformulated to prevent clogging of the print heads. I think it will be hard for any of us to forget the original gelsprinters that were horrific! The only available option is an additional roll feeder and at $14k list, I think it's over priced. I have yet to see one in action, I'd like to see one in action, but it is...
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Re: Sharp "What will Happen"

midsmanuk ·
Why would Sharp sell a highly profitable business unit they are more likely to dispose of units which are loss making, its a well known fact that they have already turned down offers for the print business from Samsung.
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Re: Sharp "What will Happen"

Art Post (Guest) ·
PLease up until 7 months ago, Sharp had stated the there was no interest in selling the MFP division. MY how things have changed after the delayed qualcom money, the loss of the Hon Hai deal. Sharp as stated here and in news stories is NOT in complete control of their future. Two major Japanese banks also call the shots with sharp execs. If the right deal is offered that would allow Sharp to become the premiere lcd display manufacturer in the world, then I think sharp will sell the MFP division.
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Re: MP 4002SP Blank page detection not working

CopyFax Jax ·
Don't be afraid to look something up in the manual: Blank Page Detect Use the Blank Page Detect function to prevent blank pages being scanned. Use the Blank Page Detect function to prevent blank pages being scanned. If the first page of the originals is blank, the machine beeps to warn you that you might have placed blank originals. Default: [On] When the Blank Page Detect function is set to [On], the outermost 1mm of an original's edge border cannot be scanned. Blank pages of custom size...
 
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