Tagged With "Top Secret"
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
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Re: Top 100 Summit Highlights
So refreshing to see our industry being open, social and online like this!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: In Search of the Office Imaging Industry’s Top Sales People
I just do not understand why this is necessary. Unless of course you and Art are on some sort of a reward, working for or with the US Inland Revenue people ? We all know who we are, that are any good at selling !!! I do not see any real benefit other than those with Narcissistic tendencies.
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Re: In Search of the Office Imaging Industry’s Top Sales People
At least with this award not everyone will get a trophy~
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Re: In Search of the Office Imaging Industry’s Top Sales People
What about the direct side Art?
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Re: In Search of the Office Imaging Industry’s Top Sales People
Larry: Both Direct and Dealers are good!
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Re: Top Ten MFP Copier Industry Predictions for 2015
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of April 2004)
I will be out of the office starting 04/23/2014 and will not return until 05/13/2014. I will have limited email access, if this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com. Thank you. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and...
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Re: My Top New Years Work Resolutions for 2015
Hey Art, Was wondering if you set resolutions to get x amount of $$$ in your pipeline for the year?
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Re: My Top New Years Work Resolutions for 2015
Nope, no resolutions for x amount of dollars. It's my belief that if you do the prospecting you'll have the pipeline of dollars.
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Re: A Funny Thing Happened while Phone Cold Calling Today
If I could make sixty calls in one day I would feel like Superman. What's your secret? My current process is: a) Research the prospect and company b) Write out a potential value proposition c) Contact the customer to schedule an appointment d) Depending on the outcome, follow up with an email or LinkedIn message 4 calls per hour * 6 hours = ~ 24 calls / day
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5 Reasons Why Those in the Copier Industry Should Be a Print4Pay Hotel Member
We've all heard the expression, it's not what you know it's about who know. The larger your network, the more access you have to opportunities. Almost twenty years ago I created the first and still the only web based forums for copier industry professionals (not a tech forum). Over the years I've been able to lean on others in the industry to get information that I need to close orders through the Print4Pay Hotel forum members. Sometimes it's competitive info, pricing, what's good, what's...
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This Week in the Copier Industry 15 Years Ago, The Last Week in September 2003
Last week was a killer! Not that I sold anything, but I had a golf outing on Monday (did secure a meeting out of that), two full days of training in PA on Wednesday and Thursday. Friday AM I left for the Jersey office and what should have been about 2.5 hours turned into almost 5 hours because one of the major highways was closed in both directions. I had to bird dog my way home on the back roads of eastern PA. Enjoy these threads from 15 years ago this week! New Ricoh Type-H Staple...
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3 Ways Sales Professionals Nail New Sales Opportunities Using LinkedIn
Inside Hubspot's State of Inbound 201 8, Salespeople cite prospecting as their #1 challenge when ranking the most difficult parts of the sales process. Sales people, it's no secret, you must make prospecting for NET NEW business a priority. This is the fuel that keeps your funnel consistently full of opportunities. Think about this quote for a moment and let it sink in... A consistent, systematic approach around prospecting for new business is a priority in order to maintain a healthy sales...
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This Week in the Copier Industry 10 Years Ago, The Last Week in August 2008
Well it was ten years ago this week that the news broke about Ricoh purchasing Ikon. Ten years later the Ikon purchase was a bust with Ricoh writing off millions in future profit & revenue. That's what happens when you purchase a company that can't spin a profit. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/24/08 Neal · 8/28/087:52 AM in the United States: o The current Digital Print Center (DPC) sales & marketing division will be disbanded § This...
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This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013
I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one. This Week in the Copier Industry 5 Years Ago. Enjoy these most excellent threads from just 5 years ago! Who Makes the Best Multifunctional Copy Machine? Art Post · 8/28/1310:23 PM manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and...
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This Week in the Copier Industry 15 Years Ago, The Second Week in September 2003
Haha! Something pretty funny in with one of the links below. "Moving closer to the paperless office". This was fifteen years ago. Do you remember the Ricoh C1224? Was a color MFP that had a speed of 12 pages per minute in color and 24 pages per minute in black. Needless to say that Ricoh never informed sales that the copier would go into auto calibrate during a print or copy run for up to minutes! Relive that experience with the threads below Enjoy the threads from 15 years ago this week.
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3 Key Ingredients To Bring To The Business Table
If you wish to sit with executive leaders at the decision-making table, you need to learn, consume and mirror their characteristics. Now granted, not all sales require C-level or executive access. However; engaging at this level is critical if your goals are to build strategic client relationships, be perceived as a trusted professional and to differentiate yourself from the competition. Do you have what it takes to gain a seat at the table? EARN THE RIGHT TO SIT AT THE TABLE Business...
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This Week in the Copier Industry 10 Years Ago, The Last Week in December 2008
WooHoo, I'm on vacation this week, well at least from my day job! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 12/28/08 Neal · 12/29/087:08 AM , president of Xerox Office Group (XOG), Xerox products now account for only 55% of the MFPs that Global locations are selling . (now that Xerox is experiencing slower sales in the U .S., will it continue to allow other brands to be sold in its Global subsidiary?) In an article in The Wall Street Journal, Bill Jordan,...
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This Week in the Copier Industry 5 Years Ago (Second Week of April 2015)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects. 1. Promote yourselves and our business daily on social media Enjoy these incredible threads from 15 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of April 2005 Art Post · 4/12/157:15 PM . Built-in Wi-Fi in printers could make a tech's 4/18/05...
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COVID19 "Remote Working" Day Twenty-Two of Sales
Ah day twenty-two which marks a full selling month of working remote. No driving, no buying coffee, no traffic, no rude drivers, no tolls, no gas and not many buyers was the plot of month one. Wow, could I really still be working remote for another month? Many times when I'm in the office and cutting it up with new reps I'll pose this question to them, "what type of day is it today?". Then I wait and wait and finally I'm told it's rainy, sunny, warm or cold. I then tell them the correct...
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In Times Of Crisis, Sales Professionals Get Reacquainted With And Recapture Their Hearts
Heart in sales, it's not a dirty word. Within the sales culture, an image of the heart is often associated with weakness or being too mushy gushy. However, the heart is strong and powerful, the driving force of life, one heartbeat at a time! Your ability to succeed becomes crippled when there's an unbalanced connection with your heart. Embracing a heart-centered approach to sales rests with your ability to stop, look inward, and reflect upon the course of action you know is the right one,...
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Imaging Channel's Classroom
"Repetitive learning is a Procrastinator's Journey." It's not about Chairs or seats, no meters, one-rate, everything free, or what a few minuscule-dealers with less than 100 customers claim to be doing new ever week, which will align the Copier/Printer industry with the realities of the marketplace. It's about smart business people understanding the importance of data over the noise of nonsense. Those who follow me will remember back when the industry started filling seats in courses on how...
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In Turbulent Times, Sales Professionals Give Of Their Hearts And Minds
Can a giver of heart succeed in a sales world riddled with unscrupulous, fake, and disingenuous people? Is giving, the secret to long term sales success? Unfortunately, many within the sales focus on the almighty dollar. Ask a group of salespeople, why they got into sales and often you'll hear "for the money" . For the record, I'm all for making money. It allows us to feed our needs, wants and provides for our family. Making money isn’t evil, nor is being wealthy. The evil happens when you...
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This Week in the Copier Industry 5 Years Ago for the Second Week of May 2015
Enjoy these threads from 15 years ago this week! Sharp Earns Business Technology Association’s Art Post · 5/12/1510:36 PM manufacturers were also presented with 2015 Channel’s Choice awards. KYOCERA Document Solutions America received the award for its Outstanding Performance as a Secondary Product Line Provider. The company also received an award in the three-way tie in the Corporate Support performance category. Tom Walsh, vice president of the Western Division for Kyocera, accepted the...
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This Week in the Copier Industry Ten Years Ago (First Week of April 2010)
Hot Dog! Yes, I'm going to mention those savory dogs in a bun. Ten years ago we had a discussion on the forums where to get the best hot dogs in New Jersey which evolved into the best dogs in the US. Have you been to one of these joints? Care to add your own? Enjoy these delicious threads from ten years ago this week! Sir Speedy of Los Alamitos Selects Konica Minolta's bizhub PRO Digital Presses to Dri Guest · 4/7/1011:03 PM , Konica Minolta Business Solutions U.S.A. Inc. "Counting on Konica...
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Re: BTA East Grand Slam 2013 "My Top Six Likes" Part 2
Thanks for the kind words, Art. It's amazing what can be done with the new social networking tools when they are used the right way. See you on Oct 9 at our webinar! www.dealermarketing.net/specialwebinar
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Re: BTA East Grand Slam 2013 "My Top Six Likes" Part 2
Darrell, you should populate that on our calendar of events which is located on this site
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of April 2004)
I will be out of the office starting 04/04/2014 and will not return until 04/07/2014. If this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com . Thank you! This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and delete it and all backup copies ...
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Re: My Top Ten Copy Machines of All Time #2
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of May 2004
I am out of the office until 05/27/2014. If you need immediate assistance, please contact Colette at 303 262 5817 and ask to be redirected. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 5/18/2014 5:48:46 PM. This is the only notification you will receive while this person is away. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of May 2004
I am out of the office until 05/27/2014. If you need immediate assistance, please contact Colette at 303 262 5817 and ask to be redirected. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 5/18/2014 5:52:26 PM. This is the only notification you will receive while this person is away. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific...
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Re: Top Ten MFP & Imaging Industry Predictions for 2016
Nice! I would like to contribute a few of my own predictions as well: Xerox will sell its MFP division to focus entirely on production equipment and business services. Toshiba Tec will not sell nor merge with Sharp. Toshiba is too much of a powerhouse in North America alone. Konica Minolta will continue opening up direct branches due to the rapid growth of their brand. These branches will quickly fall apart when they realize that the dealer model is more profitable. Samsung will start...
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Re: Top Ten MFP & Imaging Industry Predictions for 2016
Sorry for being the bearer of gloom & doom, but I think Czech is either being either overly-optimistic or things in the Great White North are just different than in the Southwest USA. Here are my predictions: Lease volume trends based on UCC filings from EDA show that 2015 placements have fallen by over 13,600 since 2013 (almost 10%) & are now at levels nearly equal to 2009 & 2010. Faced with increased competition for fewer units running less volume due to digitization, dealers...