Tagged With "Epson Print Academy"
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Re: What's the weirdest place you've sold a copier to?
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: Desktop Shortcut to Scanned Images via store to HDD in scanner
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
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Re: Kyocera finally launches color inkjet PPS
That's a shame! Was really hoping to hear about some kick ass color print quality
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: Kyocera finally launches color inkjet PPS
Yup, agreed I heard from Kyocera peeps that many of the accessories are the same as the Ricoh accessories. I'd love to see the print quality on this printer. Kyocera send me some print samples!
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Re: Post-Virus We Must Defeat The Zombie Companies!
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Post-Virus We Must Defeat The Zombie Companies!
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Will outside Sales Rep's go away?
Monte I don't believe you are paranoid! The ecommerce is a real threat for sales peeps. In order to over come that we as sales peeps will need to wear additional hats to better serve out clients. Those as a trusted adviser, become more knowledgeable with cloud services, IT services, MSP, MSSP. It's my belief that we will evolve from just print to be able to consult on all aspects of business office. I would love to hear from others on this as well, this is a great subject for discussion.
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers
HI Ray and Happy New Year! The A4 Revolution will not happen until those A4 manufacturers provide A4 print devices with the A3 cost per page model along with advanced scanning and finishing. You're right that's there's only a small percentage of users that need 11x17. However 11x17 is only part of the picture with end users needs. Larger document feeders, and stapling is still a requirement in many offices. As you know we could debate this until 2021 or longer, but the end game is advanced...
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Re: Will outside Sales Rep's go away?
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ricoh Kodak Replacement
I've heard of nothing, but if you go on the Ricoh Japan site there were a couple of cool looking black only print devices.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Kyocera 6500i Mobile Print Question
Yes. Kyocera Mobile Print is available with all Kyocera printers and mfps. This is a free app on google play and lstore or Itunes depending on if it is a droid or apple device that you are using. This is an onsite solution that uses your wireless network. 100% free is the key for this PRINT/SCAN app.
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Re: Global Imaging aquires Conestoga Business Solution
Global Acquires Pennsylvania-based Conestoga Business Solutions - Tuesday, July 07, 2015 Global Imaging Systems Acquires Pennsylvania-based Conestoga Business Solutions; Bolsters Xerox’s Presence in SMB Market LANCASTER, Pa., July 6, 2015 – Global Imaging Systems (GIS), A Xerox Company, has acquired Conestoga Business Solutions, an award winning, independent office equipment dealer in the Pennsylvania region. The company will offer the full range of Xerox office and printing technology, and...
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Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!
Great article, thanks Art! Take care, John John MacInnes President Print Audit - The Print Management Company Phone: 403 689-7627 Fax: 403 249-9471 jmacinnes@printaudit.com http://www.printaudit.com *There is always something going on at Print Audit. Click here.*< http://www.printaudit.com/news.asp > *Have Fun - Build Great Products – “WOW” our Customers***
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Re: Ricoh & Epson = "perfect together" NOT!
Never. They're too focused on high-end production and SoHo machines to gave a damn about anything else. Nothing in between seems to matter.
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Re: Ricoh & Epson = "perfect together" NOT!
They are never going to get their act together. I spoke with Jim Corridi at the CDA meeting several months ago and he told me big things were coming down the pipeline very soon because he agreed it would be hard to upgrade 3406WD systems with a 3406WD system. He also, however, acted like the Epson was going to be the latest and greatest thing for all of us that sell wide format. Not sure why since we don't typically mess with the ink jet machines. You can find the Epson's extremely cheap...
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Re: Ricoh & Epson = "perfect together" NOT!
The "big things" was hopefully not a teaser to keep dealers on board for wide format. Still, the only two I know about are the higher end wf's and not the W3601 series, anyone hear anything else?
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Re: Ricoh & Epson = "perfect together" NOT!
We were talking with KIP but my father did not want to order 2 or 3 machines at one time for inventory like they wanted us to. I talked with Oce' and the guy was pretty much like talking to a wall and said he didn't need anymore dealers in his territory and pretty much hung up. I would like to have an alternative and not be at Ricoh's mercy. I have tried to upgrade 3406's with 3406's and it doesn't go over that well.
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Re: Ricoh & Epson = "perfect together" NOT!
Even "Oceania" Ricoh has the W2401. Even though it's not an upgrade it would help with price sensitive deals.
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Re: Ricoh & Epson = "perfect together" NOT!
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
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Re: Ricoh & Epson = "perfect together" NOT!
2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!
The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!
Number seems kinda low for OCE! Originally Posted by GR81: 2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!
Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!
Art, I think the industry is starting to figure out that Oce equipment is not as well built as it used to be. My techs hate working on them. In fact were finding the Ricohs are more reliable than the Oces. GR
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Re: Ricoh & Epson = "perfect together" NOT!
I do find the Ricoh's to be very reliable. What they need is speed though, IMO. Have worked with a steel maker on some projects and he has 4 big Oce's that run all day long, 5 days a week. He loved the 3406 but said he would have to buy about 8 or 10 of them do the same work the 4 high speed Oce's run. He wouldn't bite on the 7140's either.
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Re: Ricoh & Epson = "perfect together" NOT!
Call that KIP sales Rep again and make a deal with him. If you can get the deal with 2 KIP 9900s (those will replace the 4 Oce's), then you get to be a KIP dealer. He will also spend half as much in toner as those Oce machines just eat toner.
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Re: Ricoh & Epson = "perfect together" NOT!
We're still trying to figure out this whole wide format thing out. Had a repro company also that would not even glance at the 7140 nor the supposed upgrade
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Re: Ricoh & Epson = "perfect together" NOT!
I'm pretty sure that the repro companies think that Oce' is the greatest thing since sliced bread. I am hard pressed to find any that don't have oce
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Re: Ricoh & Epson = "perfect together" NOT!
Wide Format is in a big transition right now, I know KIP is no longer going to be putting any R&D into monochrome printing anymore. Its all color from this point forward, I know Oce (or CSA) is thinking the same way. I can't speak for Ricoh but at this point why would you put any money into it. Ink jet is not the answer ether so the Epson deal in not going to get you into too many doors. If the KIP 800 series is priced right (somewhere in the $25K-30K area) a lot of them will be going...
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Re: Ricoh & Epson = "perfect together" NOT!
Jason, We don't were a repro company as well and we only use KIP. It's tough getting a company to switch.... But like I said look for a big switch over to color in the next couple of years.
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Re: Ricoh & Epson = "perfect together" NOT!
Originally Posted by Art Post: Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the...
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Re: Ricoh & Epson = "perfect together" NOT!
The Epson argument has been going on for years. I brought one product in as a complement product and direct print production sales fought for Epson devices as part of the portfolio. I wouldn't allow it. However, with Vellek in charge of all product marketing, a lot changed. Overall profitability on Epson to Ricoh is about 7-9%. Plus there is no way to lock a customer into a toner inclusive deal when they could by it anywhere on the web. Losing proposition for Ricoh, winning for Epson. I ran...
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Re: Ricoh & Epson = "perfect together" NOT!
I'm wondering how the new KIP 800 series are doing. Many of my existing base w/ 5 year old + Ricoh's are asking if Ricoh will have something similar soon. Sounds like they won't? I can't believe that they aren't doing any R&D on it !!
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Re: Ricoh & Epson = "perfect together" NOT!
We don't sell the Epson, I do hear that many Ricoh wide format dealers are looking to change. The W3602 is due out something this spring, Ricoh is waiting to exhaust inventories on the W3601. I have not sold a W3601 yet this year and believe I only sold a handful last year, I used to sell at least a dozen a year. The W3602 will have the GUI as the color systems and many of the same features, sad but the GUI and the MFP features will still put us way behind with the likes of KIP & Oce
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Re: Ricoh & Epson = "perfect together" NOT!
I meant we don't sell the KIP brand, we do sell the Epson wide formats
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Re: Ricoh & Epson = "perfect together" NOT!
KIP 800's are doing great!!! Every single customer that has demoed it has ordered one. We have installed 6 and all are running great with no issue, we another 12 on order. Only bad part is it is taking weeks to get them. We may never place a "new" monochrome machine again.
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Re: Ricoh & Epson = "perfect together" NOT!
GR81 That's awesome! Wish we had those boxes. What's the average price you are reselling those for?