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Tagged With "Toshiba Sells"

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Re: All Ricoh A4 devices = no stapler

GIntel ·
The 501/601 are based on a Kyocera MFP without a stapler, so Ricoh didn't have much of a choice on that one. Agreed that its a disadvantage against other A4s, so with Ricoh you will either have to sell the C401 with a finisher or an A3 MFP for the foreseeable future.
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Re: Perspectives on Riso

Jason H ·
I know this isn't, most likely, the perspective on the actual usage of the riso's but we had looked at becoming a dealer when someone in our market went out of business. They were the only riso dealer in our market. I find it easy to sell against the riso unless someone truly needs 150 ppm and doesn't care about anything else. It seems I only see them in church's now where they are very old school and they say "that's just the way we do it and don't want to change." We decoded agaonst being...
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Re: Perspectives on Riso

fisher ·
We've had very little success with them in the years we've been a dealer. They run well but they are a hard to move item. Support from the manufacturer was non-existent but they are making a renewed effort now in that regard. Just doesn't seem to be much of a market for a real expensive really really fast machine with marginal image quality. We still do well enough with their duplicators and the supplies for them to stay in the game. I just don't think the Comcolor products are priced right.
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Re: What's the weirdest place you've sold a copier to?

Art Post ·
Wow, those are some great install! Not a copier, but I did sell a cash register to strip club once.
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Re: Kyocera finally launches color inkjet PPS

jredmon ·
Due to image quality, is recommended for transactional, transpromotional and direct mail applications.....Reminds me when I used to sell Riso and we made this disclaimer!!...Not great copy quality but if you are wanting something that is cheap and fast, we have it for you!!
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Re: Kyocera finally launches color inkjet PPS

Art Post ·
That's a shame! Was really hoping to hear about some kick ass color print quality
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Re: The End Of The Day With Ray! Beware of the Predators!!

SalesServiceGuy ·
Which episode did you comment that everybody is trying to sell Document Mgt systems these days and why you think that is not the best idea? BTW, I purchased some eLearn courses on www.selltowin.com because of one of your SAT AM episodes. Thanks,
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Re: Post-Virus We Must Defeat The Zombie Companies!

Ray Stasiezcko ·
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers

Ray Stasiezcko ·
Art, Thanks for comments it's conversation which starts change. There is way more applications for A4 MFPs than those few applications you suggest. The large disruption will be from those who can isolate the realities of the customers needs and sell based on those realities. Declining Marketplaces are disrupted when the old way continues delivering to all the market's customers the same way they did before the decline. The old way needs to focus on the realities of over 80% of the market...
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Re: Will outside Sales Rep's go away?

Jason H ·
ImageClass?? If so that’s throw away junk just like the HP’s etc. I believe that stuff has been sold online for some time now. We don’t sell that series due to the extremely high cpc’s
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Re: Will outside Sales Rep's go away?

fisher ·
I rarely sell a stand alone printer anymore.
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Re: Will outside Sales Rep's go away?

Jason H ·
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Special Announcement from Art

TML ·
CONGRATS ART! So excited for you and your family! Sucks to have been knocked with the flue so close to the birth of your grandchild, but take the great with the bad. I know we've spoke about it before, but my wife's still pregnant as yesterdays due date came and went. Kid doesn't realize he's impeding on poppa's schedule to sell! Congrats and get better soon!
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Re: Special Announcement from Art

Art Post ·
wOW, BIRTHDAYS ARE SO CLOSE! Putting up a picture soon
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Re: Will outside Sales Rep's go away?

grizzlyadams ·
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Art Post ·
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Jason H ·
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: When is Net New Business not Net New Business?

Jason H ·
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: Global Imaging aquires Conestoga Business Solution

Art Post ·
Global Acquires Pennsylvania-based Conestoga Business Solutions - Tuesday, July 07, 2015 Global Imaging Systems Acquires Pennsylvania-based Conestoga Business Solutions; Bolsters Xerox’s Presence in SMB Market LANCASTER, Pa., July 6, 2015 – Global Imaging Systems (GIS), A Xerox Company, has acquired Conestoga Business Solutions, an award winning, independent office equipment dealer in the Pennsylvania region. The company will offer the full range of Xerox office and printing technology, and...
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Re: Target GP Margins

txeagle24 ·
Across the board, I probably average 12-15% margin above whatever markup management puts in before my "Sales Cost" is published. For printers & desktop A4 devices, I just want to get a bunch of them in the field running pages & making money, so I sell most of them at my Sales Cost. That recurring revenue stream & volume in numbers is more valuable than making a few extra dollars on the hardware. On larger A4 MFPs, I'll typically have a 20-25% margin, because I typically propose...
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Re: Toshiba now has tier based CPC's?

txeagle24 ·
I pretty much never see anyone proposing Toshiba color equipment, so I haven't seen this. There are a few Kyocera dealers I've seen proposing their tiered color billing capabilities. What shocks me is that no Ricoh dealers have started marketing this. The Cxx02 series & Cxx03 series have the ability to report multiple tiers of color coverage for billing purposes, but in a market with 7 dealers + RBS selling RFG products I have yet to see a single dealer pushing it.
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Re: Toshiba now has tier based CPC's?

Jason H ·
Ricoh hasn't even made us aware that those systems can do that.... I don't ever hear of anyone talking about the tiered rate. I wonder if, for once, everyone is on the same page and wants to keep it at a full page of color cost regardless. I hope it stays that way.
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Re: Toshiba now has tier based CPC's?

txeagle24 ·
Our Ricoh SSS told us about it. I'd love to be the first one to push it & make everyone else react. Plus, it would improve profitability if we could charge a higher rate for higher page coverage.
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Re: Toshiba now has tier based CPC's?

GIntel ·
Very interesting. Has anyone else seen Toshiba MFPs selling with tiered CPCs? Art, how were these deals structured? I'm seeing more and more of this from Kyocera (and less and less from Xerox ColorQube), but I'm interested to see how billing evolves once metering/billing and accounting technology catches up. Thanks, Jake
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Re: Toshiba now has tier based CPC's?

Calums ·
Hi, we sell Toshiba in the UK. The current colour range can run with a two tiered counter already. We used to sell the Kyocera range with this feature it seemed to be good and won us business, but lost us money in service. When colour costs are dropping to 4p, the percentage of toner from the 4p is getting less. So to breaking this down into 3 tiers could seem marginal. But let say you could offer 1.5p for 2% coverage then 2.5p for 2-5% coverage and then 4p for above, you have now lost out...
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Re: Toshiba now has tier based CPC's?

Art Post ·
Jake Not sure, I got this from one of our branches. I will try to get additional detailed info on Thursday of this week, hopefully a quote also.
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Re: Toshiba now has tier based CPC's?

GIntel ·
Thanks Art. Very interesting. - Jake
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Re: Toshiba now has tier based CPC's?

SalesServiceGuy ·
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Toshiba now has tier based CPC's?

Art Post ·
SSG How have you been? Thanx for the response, I had heard of this tiered cpc for color happening in another state and just wanted to confirm.
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Re: Ricoh & Epson = "perfect together" NOT!

Jason H ·
They are never going to get their act together. I spoke with Jim Corridi at the CDA meeting several months ago and he told me big things were coming down the pipeline very soon because he agreed it would be hard to upgrade 3406WD systems with a 3406WD system. He also, however, acted like the Epson was going to be the latest and greatest thing for all of us that sell wide format. Not sure why since we don't typically mess with the ink jet machines. You can find the Epson's extremely cheap...
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Re: Ricoh & Epson = "perfect together" NOT!

GR81 ·
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
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Re: Ricoh & Epson = "perfect together" NOT!

Art Post ·
We don't sell the Epson, I do hear that many Ricoh wide format dealers are looking to change. The W3602 is due out something this spring, Ricoh is waiting to exhaust inventories on the W3601. I have not sold a W3601 yet this year and believe I only sold a handful last year, I used to sell at least a dozen a year. The W3602 will have the GUI as the color systems and many of the same features, sad but the GUI and the MFP features will still put us way behind with the likes of KIP & Oce
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Re: Ricoh & Epson = "perfect together" NOT!

Art Post ·
I meant we don't sell the KIP brand, we do sell the Epson wide formats
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Re: Charge for IT support

Art Post ·
We charge for IT support, we sell it in block time agreements. For hardware, we'll take care of anything that is related to the mfp device, if we find that the fix was not related to an issue with the mfp device, we will charge time and material for the fix.
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Re: up against the Xerox Phaser 7800 with a SP C831dn

copyme ·
Thanks and congrats on your sale and the others. Also thank you for the link and your advice. The company is a small design firm and I don't think they go all out with the Pantone matching and that calibration tool. I will let you know if I sell it.
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Re: Sharp bond risk jumps as losses over 4½ years top $10 billion

Art Post ·
WOW! Some take ways from the article above: Sharp does not have core business that it can look to in the future 510 billion syndicated loan payment due March of 2016. That's almost 4.2 billion US dollars! Ouch! "The chances of banks calling the 103-year-old company’s loans are therefore low", seems to me like there are more cuts to come, more business units to sell. Banks accepted shares in the company earlier this year after it defaulted on debt payments
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Re: Leasing, Insurance, Padded Rates, Buy Out Price

Art Post ·
txeagle seems you may have the best answer, just quote them MSRP and we should be safe. We just went through one of these where the copier was damaged by fire and was covered under the BOP policy. The insurance company paid the stream of payments plus the residual. I'm always somewhat concerned when I have to quote a price to the customer and then that customer uses that for the value of the equipment to the leasing company. If you sell at MSRP and the equipment is leased, then you need to...
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Re: Leasing, Insurance, Padded Rates, Buy Out Price

txeagle24 ·
If you sell at or above MSRP due to significant GP or because a buyout was involved, I would quote the Stream of Payments of the hardware + the buyout, excluding the portion of the monthly payment attributable to Service/Supplies in the case of a bundled lease/service agreement.
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
1). The new e4508LP uses the heat of the fuser to decolorize the blue toner to clear. The seperate RD30 erasing device is still available and presents a few advantages. 2). The MSRP does not include the seperate RD30 erasing device nor is it needed. 3). Not yet available. 4). Not yet available but probably. 5). Not yet available. 6). Regular 20 lb bond paper works fine. 28 lb bond paper will produce a better erase. 7). 45 cpm is the speed of black only. 35 cpm is the speed of the erase...
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

Art Post ·
thank you!! So, I guess the erasing will count as a click. Thoughts?
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
I do not know yet. The product is not yet released in my area until mid August.
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
There is an all inclusive cpc charge for the Erasable Blue toner. The cost per copy analysis suggests that if on a 60 month lease you do not expect the the customer to erase more than 210,000 pages (3,500 pages per month) you can forget the parts cost and charge the same cpc as for Black at around $0.010 per page with a decent profit. There is no charge other than the users effort to recycle pages printed with erasable blue. If a sheet of paper costs $0.010 and Erasable Blue costs $0.010 you...
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

Art Post ·
SSG, ty for this. In order to erase the blue toner, does the device count a click for that?
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
There is no charge to erase pages. A 3rd paper drawer would probably be useful. Letter/ Legal/ Erasable. The number of erased pages are recorded and displayed in the useful Paper Re-use Report which describes sheets of paper saved, CO2 saved and money saved. The Eco-MFP can erase pages at 17.5 sheets per minute.
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Re: Question about Toshiba MFP's

SalesServiceGuy ·
Less than 5% of my Toshiba clients are not under a Maintenance Service contract. Toshiba sells lots of kits designed for trained service techs to install but not typical end users. Even those customers who prefer not to be invoiced for monthly meter reads we try to automatically collect the meter reads via email or fax and usually but them on copy blocks.
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Re: Question about Toshiba MFP's

Art Post ·
Ty, SSG!
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints

SalesServiceGuy ·
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints

SalesServiceGuy ·
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
 
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