Tagged With "Centric"
Blog Post
Are you Customer Centric or Product Centric?
Most in business would say “Of Course We Are a Customer Centric Business.” However with today’s rapid rate of disruption caused by organizations and Industries who continuously out innovate legacy organizations. I would say they are lying to themselves and here are my reasons for saying this. A company is built to sell a product which solves a problem. What happens when the problem the product solves is not an issue anymore? Or what happens when someone else circumvents your products...
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Centric Business Systems Acquires Carefree Office Technology, Inc.
OWINGS MILLS, Md.--( BUSINESS WIRE )--Centric Business Systems, a leader provider of document management technology in the Mid-Atlantic region, announces the acquisition of Carefree Office Technology, Inc., a successful office technology dealer located in Northern Virginia. “This acquisition allows Centric to gain greater density in our regional footprint and provide our world class service to the Carefree customers in Northern Virginia,” said Centric president, Rick Bastinelli. “I am...
Blog Post
Scaling Your Office Tech Business: Customer Centricity
Scaling Your Office Tech Business: Customer Centricity The path to scaling any business, especially in office technology, is fraught with challenges. Navigating these needs a strategic compass, a ‘secret’ if you will. A key finding from a Deloitte study proposes this secret: Align your business models and processes around the customer. This seamless integration of customer-centricity into your business structure is crucial for sustainable growth. A Vital Need to Maintain Customer Centricity...
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Doceo Acquires in Baltimore, Maryland
Doceo, a leader in business technology services throughout the MidAtlantic Region, is excited to announce that it has successfully completed the acquisition of Document Essentials. Document Essentials, a technology reseller and service company, founded in 1992 by Brian McMearty, has developed an impressive reputation over its 32-year history. While providing office technologies to over 1,000 commercial and nonprofit customers, Document Essentials has gained a commendable reputation for...