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Re: What the heck is a Customer Success Manager?

Art Post ·
Paul Very nice. A few questions for you. Was the SBB just for printers or where their MFP's included also? At $35K per month I'm thinking their had to be some MFP's. As you know I'm a believer in SBB, and just wish the dealership that I work for could embrace SBB. it is the wave of the future and the only way to combat the race to zero for the cost per page. Art
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What the heck is a Customer Success Manager?

Art Post ·
What the heck is a Customer Success Manager? By Paul Giorgi, Jun 28, 2017 10:31:31 AM “ Customer Success Manager. ” Sounds like some sort of discount store greeter on steroids doesn’t it? Sometime earlier this decade, software companies decided to move toward Software as a Service (SaaS) where you paid a recurring set fee to access their software. Think of Spotify, Netflix and other subscription services that you pay for. As the SaaS trend moved to more complex applications and more business...
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Fully Managed Releases GrandCentral 4.0

Art Post ·
OTTAWA, Ontario--( BUSINESS WIRE )--Fully Managed, a leader in digital business transformation and managed services, today announced the release of GrandCentral Managed 4.0 on the NOW Platform®, the latest version of its pre-configured, managed ServiceNow® workflow automation solution. GrandCentral Managed is designed for organizations looking to adopt the operational efficiencies of the Now Platform, while reducing the initial cost outlay and time-consuming configurations of a full...
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