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Car Dealership Improves Customer Service by Streamlining Business Processes

Art Post · 6/6/1710:53 PM

Moritz of Fort Worth, a large car dealership, implemented DocuWare to simplify their work processes, bringing transparency to repair orders and the processing of warranty claims. Consolidating paperwork from four locations to one digital archive improved customer service, increased efficiency and strengthened document retention standards, shielding the company from fines for missing documents during an audit. Moritz is a large, privately owned new and used car dealer group with four...

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Car Dealership Improves Customer Service by Streamlining Business Processes

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