Tagged With "Ghost"

In the past I've called my self a hunter of wide format devices. I'm know moving on to call myself a hunter for color labels, which will lead me to placing net new label presses. Over the last month or so, I've noticed multiple rolls of color labels in Wawa's, Quick Chek (both of these are gas station/food markets here in New Jersey). In addition I also scoped multiple rolls of labels in McDonalds and Dunkin Doughnuts (or Dunkin as they have re-branded). See and ye shall find color labels...

You know what I hate? Being ignored. I’m not talking about being ignored by a completely unknown prospect that I’ve cold called once. But I’m talking about when a hot prospect ghosts you. I’m sure this has happened to all salespeople. You have some good contact with a prospect, things are moving along according to plan, and then POOF, you never hear from them again. It’s this disappearing act that really bugs me. (And it happens even if you’re using an amazing self-writing CRM like Spiro .)...

Once upon a time we were pitching Sony Pictures on a deal. We had an initial call that went well, we flew to LA, did a big demo – a lot of people were there and everything went great. We sent them a proposal, even flew out again to followup, but never ever heard a single word after that. A cool deal that we were totally stoked about went up in smoke. Ghosting is a frequent occupational hazard in sales – everything goes well with a client, you’re getting positive vibes, then they disappear...

Many moons ago, I was pitching a huge deal to Sony Pictures. It all was going according to plan -- we had a great initial call, flew to Los Angeles to demo the product, and nailed it. Things were looking good. We sent them a proposal, even flew out for a second in-person follow-up. And then … they dropped off the face of the Earth. A deal we thought we had in the bag all of a sudden hit the skids. I like to call this “ghosting” -- when a sales process is chugging along smoothly with a...

It happens all the time. You call a prospect at the scheduled time and the line rings and rings and rings. No answer. You send a short follow-up email to set up another call. Still nothing. You’ve made good on your promise to connect, but you’re being met with radio silence. So what’s a sales rep to do when the deal rests on a prospect’s responsiveness? What to Say to No-Show Clients and Prospects After a Missed Meeting Default to the idea that there are many reasons a prospect could have...

That was a lot of fun man. I enjoyed it!

This series is all about connected with some of the most tenured and talented reps I know in the industry today. I'm asking them to give up the ghosts for prospecting net new, what's hot for hardware/solutions and what's working from them in their market place. Please join us!

@Jason H thanks so much for doing this! Hoping we can chat up for some chats in the near future. Hopefully in person!

I will not name names, I will not name names. OMG, it is so tempting to tell everyone. Well I could always name names with private messaging The Story I will tell you a story about about a third party print supplier in our industry. For me that supplier should have been more client focused and more driven to solving a print issue rather than to tell the client there is no solution they could offer. Now the print issue was not with the device that they support, but rather with the print that...

Been ghosted? I explain the two different types of ghosts and how each ghost should be handled

Thanks for the reminders stay safe

With the economy changing I'm thinking we'll see more ghosting from both net new and current. Would love to share what we do to get a response from a client when you are ghosted.

I've got one right now. Gave me the order. Postponed delivery twice. Now ghosting. Ghosting says more about the ghost than anything.

I'll start. Phone call; I'll leave a message stating "have I done something wrong" Email; I'll start a new subject line and change it to "I missed you". Not lying, do this after you get the VM and do leave a message

@fisher OMG, keep at it