Tagged With "experience"

NASHUA, N.H. and CHICAGO , Dec. 9, 2015 /PRNewswire/ -- Akumina Inc., whose InterChange software platform makes it easier for businesses to build adoptable digital experiences on SharePoint, today announced the release of Version 2.5 of InterChange. Unveiled at the SharePoint Fest Show in Chicago , InterChange v2.5 includes significant enhancements to InterChange's content authoring, site management and workflow capabilities. Akumina also released a free, turnkey intranet starter...

The old days of vendor complacency based on relationships are over. Today customers put more value on their Experiences , not only from the things they buy but those they engage to buy them. In a fast moving digital world, our customers can determine what they want, or believe they need long before they engage with those who deliver it. Organizations must learn how to monetize their Customers’ Experience , and then put the structure in place to exceed in providing a better experience than...

It seems many leaders get stuck waiting on buy-in during times of disruption. A term I define as a fearful leader’s excuse to remain status quo. Leaders who always chase buy-in have the wrong team or don’t understand the importance of job descriptions. It seems that many organizations pride themselves on simply doing common sense things. They are excited by simply doing what is expected, rather than creating the unexpected. Is accepting change anything special? Or does that saying breed...

Customer Experience isn't evaluated by those who deliver it, it's evaluated by those who experience it. It seems as many organizations think customer experience is about how they deliver, service, or respond. In fact, Customer Experience is about how your customers interpret or (Experience) your deliverable. I was reading an article regarding customer experience and it seemed to be a laundry list of do's and don'ts. In reality, Customer Experience is where a deliverables business plan should...

Colleagues, just wondering what industry websites (copier or printer OEM's) people think are the leaders in the following 3 benchmarks: Ecommerce Information sharing UI & UX (interface and experience) Country of origin is irrelevant but would be interested to know something of your personal experiences and why recommended them. thanks in advance, AC68.

Sorry, I just saw this. I have no experience but have given some thought to Shopify in recent weeks. Hoping some others can chime in

Konica Minolta Partners with Loadbalancer.org for Workflow and MPS Applications New Solution Offers Zero Downtime, Improved Performance and Scalability to Enhance Customer Experience Ramsey, NJ -- Konica Minolta Business Solutions, U.S.A., Inc. (Konica Minolta) today announced a new distribution agreement with Loadbalancer.org that will enhance customer experience by better distributing application, network and data traffic efficiently and securely, particularly in sectors where zero...

Apologies for the re-post but thought this is had enough content for it's own long post. Enjoy, also please post your thoughts! The thought of a cheap price is long forgotten after poor service or.... "The thought of a cheap price is long forgotten after poor service", we've all heard some variation of this line at some time or from someone. But, how about maybe "The thought of a high price is forgotten after excellent service"? I had to get a repair on my AC unit today, if it was a hot,...

Reading between the lines...... When a clients asks you "is that the only brand you sell?" What are they trying to tell you? In my years of experience it tells you a couple of things.... 1. They have better pricing on other devices 2. They would rather do business with you 3. Your product and services are in the mix Thus what can you do to help the process along?

Reading between the lines...... When a clients asks you "is that the only brand you sell?" What are they trying to tell you? In my years of experience it tells you a couple of things.... 1. They have better pricing on other devices 2. They would rather do business with you 3. Your product and services are in the mix Thus what can you do to help the process along? #clients #branding #valueproposition #value #selling

Could mean your brand has no brand familiarity or they've had one before and didn't have a good experience.

good point!

MSP & MSSP Industry Notes for October 3rd, 2022 Sponsored by October 3rd, 2022 Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this...

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Sponsored by March 10th, 2024 Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and...