Tagged With "Business World"
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Re: Marco Acquires New Jersey Copier/Printer Company
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: The Cannata Report 30th Anniversary Awards & Charity Event
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: Global Imaging aquires Conestoga Business Solution
Global Acquires Pennsylvania-based Conestoga Business Solutions - Tuesday, July 07, 2015 Global Imaging Systems Acquires Pennsylvania-based Conestoga Business Solutions; Bolsters Xerox’s Presence in SMB Market LANCASTER, Pa., July 6, 2015 – Global Imaging Systems (GIS), A Xerox Company, has acquired Conestoga Business Solutions, an award winning, independent office equipment dealer in the Pennsylvania region. The company will offer the full range of Xerox office and printing technology, and...
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Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: When did you first learn about the industry
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: Why Social Selling Stinks for Most Copier Sales Reps
Art, love this! You know my take on the integration of social into the sales process. Sales requires hard work as most will not put forth the effort. The reason why ones social anything stinks is their effort, plain and simple. Operating with an analig mindset in a digital world = death blow to a sales rep.
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
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Re: Toshiba Introduces Powerful Desktop Multifunction Printer Trio
Anyone have info on these new models?
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Hello Art and the rest of the P4P members - Our industry association (ELFA), along with several independent law firms that represent many of our industry members are reviewing this legislation to determine the actual effects it will have on the industry as a whole and to provide guidance so that our members will be in compliance with the legislation. What we know at this point is that is you are involved in offering financing to businesses in California, you will be subject to this...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: Around the Word with Konica Minolta
Konica Minolta Business Solutions Enters Predictive Healthcare Analytics with Value-Based Care Platform August 13, 2018 11:30 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ and Foster City, CA – August 13, 2018, Aug. 13, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Inc.’s (Konica Minolta) Business Innovation Center (BIC), technology innovator for the healthcare industry, announces today the company’s breakthrough entry into the healthcare analytics market: a Value-Based...
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: Another Ricoh Dealer Takes on Konica Minolta
Who will be next? ++++++++++++++++++++++++++++++++++++++++++++ A & A Office Systems Now Offering Esteemed Konica Minolta Product Line 9/9/2009 New England-based Company to Offer Award-Winning Lines of Konica Minolta MFPs, Production Print Systems, Printers, and Software Solutions Middletown, CT and Ramsey, NJ – September 9, 2009 – John Sullivan, President & CEO of A&A Office Systems (A&A) and Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider...
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Re: Another Ricoh Dealer Takes on Konica Minolta
KenMark Office Systems Joins Elite Konica Minolta Dealer Channel Massachusetts-based Company to Offer Award-Winning Lines of Konica Minolta MFPs, Production Print Systems, Printers, and Software Solutions Ramsey, N.J. and Mashpee, Mass. - September 15, 2009 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that KenMark Office Systems (KenMark) of Mashpee,...
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Re: "Green Jobs"
All good points. Yes, the weather is different today than yesterday. And we can extrapolate that to 100 years ago and 100 years from now. Human activity? Oh, our ego's would drive us to think we make a SIGNIFICANT impact. And science is asleep, replaced with faith labelled as "consensus". But I don't think many people who have seen a forest fire or volcano actually BELIEVE we impact the climate much more than the proverbial butterfly wings. Unrelated, I think MLB should handle World...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Tokyoamsterdam: Japan's Canon plans to buy Dutch copier and printer maker Oce for 730 million euros ($1.09 billion) as it tries to return to growth after the global downturn and fight rival Ricoh. Copier and digital camera maker Canon and Oce said in a joint statement on Monday that Canon intends to offer 8.60 euros per share, or 730 million euros, for Oce's outstanding shares. Canon's offer follows little over a year after Japan's Ricoh, the world''s largest copier maker, bought US office...
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Re: Competing Against Igen, Indigo, etc
You have to change your mindset and stop thinking like a copier provider. You need to understand the printing industry and its special needs, and how your equipment and service fits into that world (not, how printers fit into the copier world). My advice is to go lurk on printplanet.com .
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Re: Competing Against Igen, Indigo, etc
Haha, Thanks Shaja....I did some lurking on PrintPlant too Looks like the keys are quality output, reliability, and availability of service techs. Big advantages of the copier-makers' presses are price, size, and operator payroll cost savings. overall though it looks like the copier makers' presses are not replacing the indigos and iGens of the world. More like they are replacing lower-end light production systems.
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Re: The Effect Currency Evaluations have on the MFP industry
The Chinese YUAN has only marginally changed in the last 12 months compared to the USD. I have read on CNBC that this could be as much a result of Chinese Govt manipulating their currency on the world market to be undervalued to encourage exports.
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Re: The Effect Currency Evaluations have on the MFP industry
While it is probably fair to say that the majority of new copiers/ printers in the world are now manufactured in China, these facilities are owned by Japanese companies.
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Re: Additional Insured?
Thanks to everyone that has responded. I know there are different ways to deal with situations and it is always good to hear what others are doing. As far as the tailgate goes, I used that as an example from the real world of something one might not predict, but still has to contend with the consequences like lost property. That might be something for another post...
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Re: Are Step Leases ethical business practise?
Not only are the less than ethical copier sales people in the world, there are just as bad Lease sales people. When these two parties collude together the customers best interests are never at the top of the list. You cannot assume that the good Lease sales rep you work with has the same personal value system as the competition. You cannot assume that the good lease company you work with has a good local sales rep. You cannot assume that at the end of the lease, the Lease sales person you...
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Re: KM Promo
Again, just a marketing tool. In the commercial world you can show any MSRP price you want, but the good buyers of equipment only look at what they pay. It's no different than buying a car with a trade. Do you look at how much for my trade or how much you are going to pay.
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Re: Around the World with Xerox
Testing concluded this evening for the Ducati Xerox team and riders Noriyuki Haga, Michel Fabrizio and Troy Bayliss. The three-day test session took place on Thursday, Sunday and today, with the first two days of testing coinciding with the first and last day of World Ducati Week, allowing the huge crowds of Ducatisti to witness an official testing session first hand. Noriyuki and Michel were on track on their factory 1198 bikes while Troy Bayliss, testing for the second time this season,...
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Re: matt espe quits
WEST CALDWELL, N.J., June 25, 2010 /PRNewswire via COMTEX/ -- Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Kevin Togashi will assume the role of Chairman and Chief Executive Officer of Ricoh Americas Corporation effective July 1, 2010. Togashi takes on the role from Matthew J. Espe who has resigned his post as Chairman and Chief Executive Officer of Ricoh Americas Corporation to become...
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Re: Colortrac Inc. Distributes its SmartLF Wide Format Scanners via Promark Technology
Colortrac Announces Financial Results and Growth in Scanner Sales Colortrac Inc. Colortrac has achieved record unit sales, revenue, and profit in their financial year ending April 30th 2010. Not including new business from OEM agreements, worldwide unit sales of Colortrac brand SmartLF large-format scanners increased by 24 percent over the previous year. Colortrac's consolidated result (unaudited) shows that group revenues increased by 42 percent to GBP £7.3 million, with a corresponding...
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Re: Contract: Dept. of Ecology spent $250k on copies never made
Does most of the business world really have *no* minimum amount of copies included? Obviously, including 30% more than you are going to run is a bad idea, but if a minimum is set at a reasonable level, it's easier to budget your expenses. Also, reconciling those overages on a quarterly or semi-annual basis would help even out the peaks and valleys.
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Re: Can you trust the Cloud?
This pretty much sums it up... http://dilbert.com/strips/comic/2009-11-19/ Look forward, reason back. How many of us have big generators in the parking lot because we like to be in control of our own electrical uptime? Very few. Walk into any business and ask to meet the IT team. Now tell me you have more faith in those guys or gals than you do in an audited, bonded, billion dollar organization dedicated to storing your encrypted data and serving it to you at high-speed and high-availability...
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Re: Canon iR2525 is Killer!
Wow!!!! This is a killer all right.....how in the world can we compete against a 25ppm A3 machine with a price like that. From what I know this is stripped down compared to most 25ppm systems. There are many options that are standard on others. That is why this is so cheap. If someone just needs a barebone system at an incredible price this is it.
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Re: Tameran Folders
I would not sell the 5100 or 7140 without a Tameran stacker or finisher of some sort attached too it. Last year I sold a 7140 (the 14 D per minute) to a busy contracting office. First one I ever did. Delivered the machine with Ricoh's standard output attachments. I found out real quick that in the real world the Ricoh output attachments are useless. The combination of the machine being so fast and multiple users sending various size prints to the machine before previous jobs were removed...
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Re: Need help with p4p forums
The constant stream of competitive information, "war stories" and conversations surrounding best practices in the dog-eat-dog world that is our day-to-day reality keep me coming back on a daily basis to look for the next nugget I can use to win deals & reach my production and income goals. I hope my competition stays off these forums & would probably pay to keep some level of market exclusivity to this library of industry-specific content.
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: MPS And Profit
There are a number of factors that impact start-up cost for MPS clients. In the traditional "copier" world, prior to putting machines under contract we would inspect them, perform service to bring it up to spec and bill the client. In MPS, we just put them under contract, so the start up cost can be virtually nothing or cost an arm and a leg depending on the condition of the machines that are being placed under an MPS Agreement. Another factor is how much toner the client has on hand prior...