Tagged With "Industry Copiers Printers"
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Re: What's the weirdest place you've sold a copier to?
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: What's the weirdest place you've sold a copier to?
Can't take credit for it, but one of our reps sold a colour copier to a strip club. Let's just say that they were printing a LOT of 11x17 posters....
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Re: What's the weirdest place you've sold a copier to?
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?
Wow, those are some great install! Not a copier, but I did sell a cash register to strip club once.
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Re: What's the weirdest place you've sold a copier to?
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: What's the weirdest place you've sold a copier to?
The Amish Farmer-Printer may take the cake!! I don't think if I sold to every strip club or adult store in the region it would top that. That is awesome!
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: Kyocera finally launches color inkjet PPS
Yup, agreed I heard from Kyocera peeps that many of the accessories are the same as the Ricoh accessories. I'd love to see the print quality on this printer. Kyocera send me some print samples!
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Re: Post-Virus We Must Defeat The Zombie Companies!
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Ricoh Copy Output Tray for MP 9002
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: 11 x 17 Printer
Ricoh makes the SP C842DN and it's a beast. Works day in day out with little service intervention. Here's the link https://www.ricoh-usa.com/en/p...r-printer/_/R-408106 Sharp or Brother does not offer a stand alone 11x17 printer?
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Re: 11 x 17 Printer
It has to be laser and heavy duty like that Ricoh you’re talking about. Brother has inkjet and Sharp has small stuff. They are expanding the department so volumes will go up. So it has to be heavy duty
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Target GP Margins
Thanks for the replies. Sounds like I'm about right with where my GP should be. txeagle: I know the feeling of those slim margins where everyone is dropping their pants!! I can make more GP on a single refurbished copier in a commercial account than 8 machines at a major account.
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Re: When did you first learn about the industry
Jason: They are awesome!! Especially the one of the left, givin the "eagle eye"!! Congrats.. I learned about the industry from state sponsored copier tech training course.
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Re: When did you first learn about the industry
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: Toshiba now has tier based CPC's?
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Nsi Autostore
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: up against the Xerox Phaser 7800 with a SP C831dn
You can't beat the SP831DN printer. It's a powerhouse! Check this link out Xerox Phaser 7800 with a SP C831dn. http://www.printershowcase.com/reviewrc830dn.aspx I have at least eight in the field, sold one last week and they all are performing well.
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
txeagle seems you may have the best answer, just quote them MSRP and we should be safe. We just went through one of these where the copier was damaged by fire and was covered under the BOP policy. The insurance company paid the stream of payments plus the residual. I'm always somewhat concerned when I have to quote a price to the customer and then that customer uses that for the value of the equipment to the leasing company. If you sell at MSRP and the equipment is leased, then you need to...
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Re: W6700sp help!
Got it, what we use is an exit tray that is sold by "Copier Solution Shop". The new exit tray will allow "e" size documents to exit to the front of the W6700 and they don't have to use the rear exit. I believe it will stack 50 or so. All of my clients love and their has never been a complaint. Here's the link https://www.copiersolutionshop...put-tray-rot-1.html, I will check for a video. I thought I posted one in the "pic's" section of this site.
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Re: W6700sp help!
You are welcome. Does anyone have a video of the MP6700SP with the paper exit tray from Copier Solution Shop?
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Re: W6700sp help!
Like Art, it is rare that a 6700 leaves here without the aftermarket try. Just a heads up on that tray.......if the customer bumps into the tray there is a very good chance that the metal tray will fall on your customer's feet. I had it happen to me. To see what I mean mount the tray on your 6700 and push the tray forward in the center......the two hooks will disengage and the tray will come crashing down. I came up with a very simple modification to this tray that will eliminate the...
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Re: Your Copier
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
I will answer that tonight, off to a few appointments this afternoon
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Device billing is when you charge a flat price for service each month. There clicks are unlimited, however the client needs to buy the consumables. Preferably from you.
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
What consumables are not included? Only the toner? What about other parts like drums, fuser, rollers etc.? Do you do those kind of agreements for MFP's too?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Thanks. Interesting. I wonder what the advantages and disadvantages of those ink jets are (compared to laser MFP).
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
There is an all inclusive cpc charge for the Erasable Blue toner. The cost per copy analysis suggests that if on a 60 month lease you do not expect the the customer to erase more than 210,000 pages (3,500 pages per month) you can forget the parts cost and charge the same cpc as for Black at around $0.010 per page with a decent profit. There is no charge other than the users effort to recycle pages printed with erasable blue. If a sheet of paper costs $0.010 and Erasable Blue costs $0.010 you...
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Re: Sharp Direct Service Pricing
Isn't this how the 2008 economy crashed? A bunch of banks selling worthless mortgage bonds that had no sustainable value, but they didn't care because they were getting rich off the commission fees? The copier bubble is bursting!
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
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Re: Up=Coming China Tariffs on Copiers parts & accessories
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...