Tagged With "Desktop shortcut to stored images on HDD"
Reply
Re: What's the weirdest place you've sold a copier to?
The Amish Farmer-Printer may take the cake!! I don't think if I sold to every strip club or adult store in the region it would top that. That is awesome!
Comment
Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
Reply
Re: Desktop Shortcut to Scanned Images via store to HDD in scanner
interesting, I will see what I can come up with. Can anyone else lend a hand with this?
Reply
Re: Desktop Shortcut to Scanned Images via store to HDD in scanner
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
Reply
Re: Will outside Sales Rep's go away?
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
Reply
Re: Will outside Sales Rep's go away?
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
Reply
Re: Will outside Sales Rep's go away?
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
Reply
Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
Reply
Re: Nsi Autostore
Personally, I have not been successful in selling Auto Store so I'm probably not much help. However, I would ask why it would be necessary to bundle these things. If I was fortunate enough to be in a situation where the customer sees the value of the software and this criteria is necessary, I would propose a basic workflow and 3rd party DMS integration and Sharepoint integration would be professional services at a billable rate or discounted block of time.
Reply
Re: W6700sp help!
Like Art, it is rare that a 6700 leaves here without the aftermarket try. Just a heads up on that tray.......if the customer bumps into the tray there is a very good chance that the metal tray will fall on your customer's feet. I had it happen to me. To see what I mean mount the tray on your 6700 and push the tray forward in the center......the two hooks will disengage and the tray will come crashing down. I came up with a very simple modification to this tray that will eliminate the...
Reply
Re: Around the World with Ricoh
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
Comment
Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
It seems the prospects of tariffs going away anytime soon are fading. Eventually the cost of most goods in the copier industry are going to increase because of President Trump. SSG I'm okay with this! This may help in the long run because more clients may opt for something off lease, or even release their existing devices. In both cases I'll probably make more than selling new. You keep calling it a TAX, it's not a tax it's a tariff. When I go to the store and pay for an item, a tariff is...
Reply
Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
Reply
Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
If you arrange to sell a new copier, replacing the current vendor plus arrange to ship the old copier back to the leasing company, who will likely resell it to a used copier broker and I do not know the service codes to format the HDD on the competititve box, who's responsibility is it to preserve the confidentiality of the customer's info?
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
Hey all, ServiceGuy raises an excellent point here! Is there a potential liability issue - did we know or should we have known that the HDD on the traded in or shipped back unit MIGHT have had personally identifiable information or other sensitive data on it? Did we take any precautions to prevent compromising that info?
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
On all current Toshiba copiers with HDD, 128 Bit AES Encryption is offered standard but it has to be turned on by a Service Code. The cost is that it somewhat slows down the copier's performance. In my experience, 128 Bit is rarely turned on when I inform the customer of the trade off. Maybe I should just turn it on in the future and not tell the customer. The optional DataOverwrite kit is very rarely purchased by small Commerical customers but often by Gov't & Schools.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
Toshiba does offer a HDD DeCommissioning program. Basically it costs the end user $300.00 and some paperwork and we put the old HDD in the customers hands.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
This discussion has made me think that I perhaps need to update my blank Service Agreement to include new line items regarding HDD and info security. In a five year rental, people change. Without documentation, the person I talked to five years ago might not be around.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
I'm fine with sales reps who choose to take on the role of consultant in this area but liable??? I am not seeing that at all. Someone needs to help me understand how a dealer is liable if no promises to wipe the HDD are made. That's like accusing the Tooth Fairy of teaching kids it's OK to sell body parts for money...it just seems like too big of a stretch to me. I see manufacturers being held liable long before a dealer would be brought into the fight but even that is a stretch.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
I have seen statements on return forms from lease companies that state that the leasee is responsible for securing data that may be on the HDD. Regarding the show, CBS producers get paid to make reports for "good TV". I heard about this HDD concern a few weeks ago in an early morning "tip" from Clark Howard on CNN a few weeks ago. I Googled it at the time and found a print article. I think that the concern is valid but I think that it probably the hard way to find personal information. As...
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
I have 21 machines (mpc3500) to be relocated to another acct. Don't want to purchase new HD(s) or DOSS options, can something be done like put them in a computer and run some of the utilities that do the multiple overwrites of various bit patterns to feel fairly confident that the existing data is impracticable to recover. Or as one person suggested run large enough documents with grey pages in each function scan, print, copy, fax to fill the hdd with such images. I bet a product...
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
Here is a letter that management shared with us in our Monday morning sales meeting regarding the security of Ricoh hard drives. It is at least good to know that anything on the HDD is in a proprietary format. I don't think the difficult thing is going to be to make our RFG customers feel at ease that their data is not compromised. The real challenge will be addressing the concerns on competitive systems that clients want us to send back to the leasing company for them. Of course, that is...
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
I would be most concerned about brands that do not use proprietary compression systems but use variations of Windows. The brands that the show used are probably the most vulnerable. I agree with JasonR, removing the HDD and overwriting it would be a reasonable solution, or simply charge the customer a fee equal to the price of a new HDD or about $100 and hand the old HDD over to the customer before the machine is picked up seems reasonable to me.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
Simply handing over a copier's HDD removes the OS within the copier making it unuseable. Plus there is some labour to remove the HDD and reload the firmware onto it. At least $200 - $300.00 total vs turning on 128 Bit AES Encryption at the start - Free. Going forward, we format the HDD on all of our own brand copiers we remove. For competitors brands, where we do not know the Service Codes, we can only inform the customer of the risks.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
Apparently not all brands use the HDD to contain the OS but rather use the HDD as a repository to conduct certain functions.
Reply
Re: MFP Refurbishing & Recycling
In Nova Scotia, Canada we are no longer allowed to dispose of copiers by taking them to the landfill. We must pay a local moving company $30.00 per hour (or send our tech to their premises) to disassemble the copier into it glass, metal, plastic & electronic components. These components are then placed in different bins for recycling. It can take approx two hours. The tech does not have to be delicate in the disassembly so wire cutters, crowbars and sledge hammers are now part of our...
Reply
Re: At the end of term, who pays to ship the copier back to the leasing company?
SSG: Good Stuff, the return of the old system is one of the items that needs to be addressed, more often than not, if the customer has the space and the willingness to store and then ship the machine themselves, I'm all for that!
Reply
Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
A quick retail check reveals an 80GB SSD $235.00 vs 80GB HDD $99.00 I am sure an MFP manufacturer buying many thousands of drives would get a better price. Maybe an SSD would require a re write of copier firmware?
Reply
Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
Much faster access time, 100% reliable, no moving parts, can't crash the drive head with sudden loss of power corrupting drive. Much smaller, lighter, much lower power consumption. Much less heat generated. Much less headaches for Service Dept compared to HDD as there is virtually no service required. An SSD can fit mechanically into the same hardware slot as a HDD. Just started showing up in laptops last year. MFP Copier vendors are always jostling to say they were first to market with some...
Reply
Re: Who really needs 250 GB in a Konica Minolta Hard Drive!
Almost no idea what you are talking about. In my experience, people who have workflows that would benefit from storing images to the copier also need a Fiery controller. In those types of worflows with high-res color images, its quite easy to wind up with very large files. I've seen files stored on the Fiery that were more than 1GB for a single file. So, in those specific types of workflow, yes, a larger hard drive is not only useful but necessary. For general office work, there is generally...
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
I talked to an IT Manager today who told me that if you format a HDD immediately twice in a row, it effectively destroys all useable data on the HDD. Most HDs store data in two parts. The Security Key and the data. Some Data removal software programs only remove the security key. I am told this is like removing the Index from a book and scrambling up the book. The data is still there but needs to be rebuilt.
Reply
Re: CBS NEWS REPORT ON COPIER SECURITY
Well... Here's the deal. There are two levels of "Format". The most common "quick" format does not actually delete the data, it just forgets where the data is. That data can then be recovered by readily available software. A "low level" format actually writes over the data. Formatting a HDD a single time this way "effectively" destroys the data. The problem arises due to the fact that all this "writing" is actually placing + and - charges onto a metallic disk to represent 0 and 1. Even...
Reply
Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
Reply
Re: Competitive Copier Vendors
I think the local dealers biggest advantage against the National vendors is flexibility. Dealers naturally have much shorter chains of command due to having far less employees. Therefore, dealers can make quicker decisions. The National Vendors are always going to have the advantage of price and a lesser concern for profitability. If you cant beat them on price, thow in some change-ups on them. 1.Free Pro Services 2 Free HDD Decommissioning 3.Copy Blocks 4. Throw a "bonus" Office Chair,...
Reply
Re: Canon iR2525 is Killer!
I'm sure there are some Canon dealers with more info, but this is what I know/have seen: * Cheap: Seen it sell in public sector for: $1,843, $935, $1,470, and $2,660 * higher speed, memory, paper capacity, and price than predecessor * Durability theme: clean sheet design, longer life consumables, "ease-of-maintenance" * Includes color scanning * No HDD - positioned as high security, but obviously a cost-cutting move
Reply
Re: Canon iR2525 is Killer!
Art, Check this out: Specs Canon iR2525 It does not come standard with color scan-to-email, ifax, ftp, smb. You need a color send kit. There is no HDD. Does not come with PCL, PS. It has UFR II LT printing. Does not come standard with RADF or DADF as they call it. No searchable PDF's or OCR standard Smallest mono LCD screen on an A3 system that I have seen. 512 Ram...fraction of most MFP's in this range keyboard is not standard
Reply
Re: Cloud Printing
I was in a small town last week at an six person Accountanting firm. They were using Cloud Computing for storage and document collaboration. They were concerned about the large amounts of paper documents that they had to store, retrieve and off site storage. They did not want to get a bigger office so they saw cloud computing as a way to get rid of filing cabinets. They liked the ability to be at a clients office and pull up their files at the customer's location. They liked the ability to...
Reply
Re: Cloud Poll
Mircosoft Office 365 goes live today. http://www.cnbc.com/id/43557789 It does have the superior appealing feature over GoogleDocs of allowing business to store their data on local servers. With Google, it appears your data must be 100% in the cloud.
Reply
Re: Q. How does your company handle networking charges?
My rule is, if they need more training, or something wrong or inconvenient with the way I set up the print scan, I'll make it right, no charge. If they add a workstation and want it configured,if they changed their router/switch, decide (after 60 days or so) they need a different configuration, or some O/S related problem, that is chargeable. A case in point, a customer called me saying his can scan to folder icon has disappeared from his desktop. I suggested that the cleanup wizard has...
Reply
Re: Can you trust the Cloud?
Is 2012 the begining of the end for File Servers as more companies move to Cloud Storage? http://storagenewsletter.com/n...-egnyte-file-servers "Forrester found that 41 percent of information workers surveyed were using various unapproved online file storage and data services for work purposes." "it poses a huge threat to data/file integrity and security, as unapproved tools store and share proprietary corporate data through the cloud without any IT oversight."
Reply
Re: new C4502/5502
The attachment should answer both questions...key points and what has been launched.
Reply
Re: Aficio MP 9002 Series
What's new - What's Different See Attached. Just what you probably would have guessed.
Reply
Re: Samsung Brings Copiers With IPhone’s Power to Beat Japan: Tech
One nice feature the Samsung A3 products do have is, preloaded on the HDD from the factory, is the ability to print Colour samples, product brochures, MFP Ecology brochures and Why Buy Samsung brochures.
Reply
Re: Hurricane Sandy Highlands NJ
HIGHLANDS - After weeks of stress and struggle following Hurricane Sandy, Highlands residents will gather together tomorrow afternoon for some serious fun at a free benefit concert. The concert, starring many well-known Jersey Shore musicians, will raise funds and awareness to help rebuild their town. The Hope for Highlands benefit concert will take place Sunday, November 25, from 2 p.m. to 6 p.m. at the Seastreak Ferry terminal, 325 Shore Drive in Highlands. Although the concert itself is...
Reply
Re: Padded Lease Rates
If and only if you process the entire billing packet you may have a point. If you do the job of a Sales coordinator (Check the deal and paperwork for completeness and correctness) Billing administrator (Complete the funding detail sheet, send the deal to the lease company, confirm funding has hit, send off docs) Cut any buyout /payoff checks and deliver them to the customer. Store equipment for stream of payment deals, then package, load and deliver equipment to old lease company. Then you...
Reply
Re: Aftermarket software the would eliminate NCR
Maybe a better question is why they are printing the invoices at all? Any beyond the customer copy should be going automatically to a document management system. We had an Auto Parts store printing three copies at every trasnaction, even transactions that were just pennies. We saved them thousands.