Tagged With "repair"

Yes, I'm somewhat behind on my blog posts. I was reminded of this when I arrived at the office this morning. Friday, was not one of my better days, still fighting what ever bug someone gave me. I was able to accompany our resident rookie to an appointment with an existing account. This account had recently received a repair estimate for a duplicator that was almost seven years old. There was no maintenance agreement in place, and the estimate for repair was in the very low four figures. We...

Car Dealerships Discover the Key to Luxurious Customer Service Higher State Technology, a managed IT service provider, helped two major regional Lexus dealerships implement DocuWare. The dealerships gained total control of their data and reconfigured their filing rooms into luxurious spaces that improved the waiting experience for their customers. They digitized documents including vehicle sales documents, repair orders and more to allow staff from both locations to have quick immediate...

Moritz of Fort Worth, a large car dealership, implemented DocuWare to simplify their work processes, bringing transparency to repair orders and the processing of warranty claims. Consolidating paperwork from four locations to one digital archive improved customer service, increased efficiency and strengthened document retention standards, shielding the company from fines for missing documents during an audit. Moritz is a large, privately owned new and used car dealer group with four...

FOOTHILL RANCH, Calif. , May 5, 2021 /PRNewswire/ -- iBASEt, the company that simplifies how complex products are built and maintained, today announced the Solumina iSeries platform for digital operations is now available as a managed cloud service. Unlike alternatives, this offering is focused on providing customers with choices that best fit their business needs as they increasingly rely upon cloud-based services. This procurement and delivery option limits the impact of upfront hardware,...