Tagged With "C811DN"
Topic
Ricoh MP 9000 & C811DN
These systems are now 9 years old, has there been any parts discontinuation notices from Ricoh on either of these devices??
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Re: Ricoh MP 9000 & C811DN
The last date for assured parts availability for the MP 9000 was 6/2015. Fir the SP C811 is 4/2017.
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Re: Ricoh MP 9000 & C811DN
What does that mean to us or the customer. Last Day of Assured Parts availability?
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Re: Ricoh MP 9000 & C811DN
This is what I've been told. The U.S. requires manufacturers to maintain a complete parts inventory for 7 years past the last date that the product was sold new. The final date of assured parts availability is the date that Ricoh will no longer replenish parts that run out. "What this means to you, Mr. Customer, is that from this moment on, you are on borrowed time. Not all service calls need a part, not all parts will run out at the same time but when you need a part that we can no longer...
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Re: Ricoh MP 9000 & C811DN
I put this in my presentation! TY, you saved me quite a bit of time!