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Tagged With "Goal Setting"

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Re: What's the weirdest place you've sold a copier to?

TML ·
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: Desktop Shortcut to Scanned Images via store to HDD in scanner

fisher ·
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Will outside Sales Rep's go away?

Jason H ·
Yes agree! I’m not sure when they went online with them but I remember seeing them and didn’t have any use in selling them after that and the person over that product set doesn’t call or visit anymore 🤷🏽‍♂️
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Re: Will outside Sales Rep's go away?

Art Post ·
@Old Glory I don't think they will walk away from servicing the car also. The service department will need the business. However the owner of the company can set the mark with giving "preferred service" to clients that buy from them. I don't know when it comes right down to it, I can spend hours researching cars, reviews and pricing before I buy on-line. How much could I really save? $1,000 or $2,000 could that really be worth it, if I spend 40 hours doing the research or would I pay a price...
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Toshiba now has tier based CPC's?

SalesServiceGuy ·
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Nsi Autostore

Calums ·
I can't answer your question but would like to add another: I understand that you can set this software to enable scanning to email, which in turn you can set up electronic signature for authorising invoices for a work flow? Is this true and what modules do you need?
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Re: Ricoh & Epson = "perfect together" NOT!

fisher ·
Originally Posted by Art Post: Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the...
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Re: The Death Of The B2B Salesperson [Infographic]

VinceMcHugh ·
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: Canon IRC3330 email encryption

Czech ·
Jason, if it's not too late, you will need the Universal Send Security Feature Set. It allows you to set up a password-protect PDF files. They are encrypted to DoD standards. Here's a good link: http://www.imagerunneradvance....ssend_021f/func.html The encryption is the same across all iR ADVANCE devices.
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Re: Around the World with Ricoh

Art Post ·
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Client Pro's: Lower purchase or lease price for hardware Faster print speed than laser based vs same segment ink vs laser Unlimited pages No overage billing No unpredicted costs with overages Less downtime than laser Client Cons: Quality of prints or copies may not be equal to laser (does not matter if prints or copies stay in house) Print Head cost Ink cost may be higher than color laser, however that may be off-set by the lower purchase price Anyone care to add?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks! Same functionality regarding scanning? Scan to email, smb, ftp? Secure printing? Authentication and account track? Ability to implement solutions like paper cut? I guess this will be my last question
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Re: 57 Days of Selling "Day 16"

Kyocera Guy ·
Quick question Art. I am starting my pipeline for 2017. I have a goal set but my question is what % of that goal should I already have in my pipeline before the year starts to hit my annual goal for next year. Just your thoughts.
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Re: Manufacturer Support on Bids

Jason H ·
I agree. My KM rep and his boss were in the office yesterday and I asked him why he didn't show any interest in this opportunity and he said because you are buying at the lowest I can give you right now and there is nothing else I can do from a support part. He said he gave it about a 3-5% chance of winning the account based on what he read and what he could do. I am ok with that as most of our bid opportunities are not set up around here for dealers to participate. They always have some...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Part Three Leasing News Exclusive: Is the Disclosure Too Complicated? State Senator Steven Glazer Position on CA SB 1235 (Part 3 of 3) By Tom McCurnin Leasing News Legal Editor The bill to require full disclosure of interest rates is awaiting Governor Jerry Brown's signature. It was reviewed to be recorded and sent to his office late last week. It seems unlikely he will not sign it as it passed the State Assembly 72-3 and in the Senate 28-6 .It then will be up to the California Department of...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Old Glory ·
from today's Leasing News. Ralph Petta Reaction to Tom McCurnin's "Is the Disclosure Too Complicated? of SB 1235" [ http://leasingnews.org/hires/petta_ralph2018.jpg ] From: Ralph Petta President and CEO Equipment Leasing and Finance Association 1625 Eye Street, NW * Suite 850 Washington, DC 20006 "Allow me to take exception and set the record straight with respect to Mr. McCurnin's statement in his September 21 article(1) about passage of disclosure legislation in California, SB 1235 that...
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

George KRebs ·
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

Art Post ·
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: Savin SPC221SF and scan to email

Art Post (Guest) ·
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Need Help for Print Solution!

Art Post (Guest) ·
Will not work, cause document then needs to be stapled. I do remember that in most printers, you can set a feature where the printer will make a copy of the page that was sent, is this still true in most printers?
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Re: Need Help for Print Solution!

Art Post (Guest) ·
Well, I figured out a temp work around. 1. Customer prints invoice to ecopy. 2. While in ecopy, customer makes a copy 3. Customer then slects print, (RPCS driver) 4. Customer selects customized RPCS print IKon we set up. 5. Customer hits ok. Two part form is printed from printer, canary is pulled from second tray, white is pulled from first tray and then stapled. These are work orders that service techs will take in the field with them. Problem is customer states he does not want to use ...
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Re: Is selling at cost the future for print hardware?

5050 (Guest) ·
Without a value statement that goes beyond copiers and even mps at this point --- people will be selling at cost, because they are transient, non-professional, and either don't have or have confidence in their skill set. The Trick is to work with companies that aren't in the market to buy copiers---I guarantee that their are other challenges that they are facing and trying to overcome...When you do this you can sell at retail, because there is no competition and you earned that commission.
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Re: Need Help for Print Solution!

5050 (Guest) ·
can you not just set up a macro in the app?
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Re: Need Help for Print Solution!

5050 (Guest) ·
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: Need some help ---Scan Router for Vista 64 Bit

copyme ·
I am having trouble scanning to Vista with the 816mf and it doesn't even need ScanRouter, it is serverless. I posted the problem and got some helpful info as you have about possible firewall or antivirus interference. I also heard that you must set a password in Vista for shared folder - no choice - but I am not sure if that is true yet, need to get back to the customer's office soon to check. Also was told Vista Home was not scanner friendly but there was no explaination for that.
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Re: RING BINDING

Chuck ·
5050: Search the internet for "GBC Pro Click" and you should see a very, very similar example. Advantage of this binding is the ability to re-open and change/insert/delete previously bound pages from the "book". I don't like the resulting bind as much as I do the GBC Comb (Cerlok) Binding but the "Pro Click" bind is a finished set when removed from the device.
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Re: Personal Property Tax

Old Glory ·
First of all, we don't have this problem because the lease company we use (Clune Leasing) doesn't charge property tax. However, the potential pitfalls: 1.) Using a rate that was to include it and then having the lease company deny it later. That happened to us with Marlin Leasing. Make sure to get documentation ON EVERY DEAL done this way that all property tax is included. 2.) Property tax is a percentage of the funding amount. Anything added to the lease that raises the amount of the lease...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

txeagle24 ·
Here's one from a private school customer of mine a few years ago: We had just upgraded their fleet of Gestetner 3355's to a brand new fleet of Gestetner DSm660's. A teacher wanted to make copies of a book onto transparencies, and walked up to one of the new machines and ran them thru the bypass. The machine jammed up and completely stopped. So, thinking there must be something wrong w/ the set up of the new machine, she walked to another one of the BRAND NEW MACHINES and tried to run...
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Re: Dual Network Cards

Jomama ·
No, but you could set up a nw card then share out the parallel connection. I think.
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Re: Scan in One City, Print in Another

txeagle24 ·
Assuming that they're on the same WAN & that it's a Ricoh system, you can set it up to Scan to FTP, but instead of an FTP address, set the destination as the IP address of the printer they want it to print on. This also works great if you have a customer that needs to make color copies but doesn't want a full color MFP. You can color scan to FTP on the MFP and set the destination to a color printer, resulting in a color copy.
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Re: Scan in One City, Print in Another

Dan Morgan ·
See the attached pdf for better detail....
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Re: A4s and Single Function Laser in MPS

GIntel ·
no 3-5 is not back in MPS. Toner out is a way of describing the sales model for standard laser printers, where the aftermarket revenue is generated by the sales of toner and other supplies versus charging a set CPC for all supplies and service.
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Re: Scan on MP171spf and Print on SPC420DN

txeagle24 ·
On the 171spf, set up a Scan to FTP destination, but instead of an FTP address, input the IP address of the SP C420dn.
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Re: The Next One

txeagle24 ·
I confirmed this w/ my Lexmark DSM, but he says that the re-branded models they're providing for Ricoh will not have the same solutions set as the Lexmark systems available through their BSD channel and that they should have a higher CPC. I'm not sure what the launch date is, because it was originally supposed to be first quarter of this year, but maybe my Lanier DSM meant Q1 of their Fiscal Year, which would mean after March.
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Re: Canon is preparing to launch 5 new b/w A3 MFPs

GIntel ·
Thanks guys. Im all set now. Here is what I came up with... Mainly speed, paper capacity, and memory improvements: ir2525 vs ir2018 -Faster speed/print out time (25/5.4) vs (18/6.9) -Greater std/max memory (512/512) vs (128/256) or (256/256 for 2018i model) -Greater std/max paper cap (1,200/2,300) vs. (330/1,080) -Greater toner yield (14,600) vs (8,300) -Larger footprint ir2530 vs ir2020 -Faster speed/print out time (30/5.4) vs (20/7.9) -Greater std/max memory (512/512) vs (128/256) or...
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Re: Around the World with Xerox

Art Post (Guest) ·
Testing concluded this evening for the Ducati Xerox team and riders Noriyuki Haga, Michel Fabrizio and Troy Bayliss. The three-day test session took place on Thursday, Sunday and today, with the first two days of testing coinciding with the first and last day of World Ducati Week, allowing the huge crowds of Ducatisti to witness an official testing session first hand. Noriyuki and Michel were on track on their factory 1198 bikes while Troy Bayliss, testing for the second time this season,...
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Re: Booklet printing with saddle stitch using Adobe Indesign CS5

John ·
We solved the problem. We changed a setting within InDesign CS5 from "Binary" to "ASCII". I do not know why this works since that same setting in InDesign CS4 is set to "Binary" but it fixed the problem. Much thanks to JasonR for taking the time to call me and discuss the problem. Not alot of people would do that and I really appreciate it. I have attached a screen shot of the change from within InDesign CS5. Feel free to comment on why this would have made a difference as I have no clue. John
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
FAQ's attached.
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Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

Old Glory ·
Art, you need to read the stuff you send. The answer was in the Lanier FAQ's that YOU posted. Q. What is the new Quota Setting feature? A. Quota setting is a new feature that allows administrators to set limits on the volumes that individual users or groups can run on the machine. More than a User Code tracking feature, limits can be placed on different kinds of output (color/B&W mode, copy or print, etc.)
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Re: MFP Losing IP address

montecore ·
Art....looks like you found the culprit. My guess the modem was fine but the router would be what I would check. Usually once the IP on the MFP is set this will not change and should not zero out. What may be happening is you might be using a switch instead of a router...then your internet provider is using more intelligent DHCP servers that reset the IP address every 4 to 6 hours. Installing router will create an internal network with 192.168.xxx.xxx behind the firewall. I just did this...
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Re: Contract: Dept. of Ecology spent $250k on copies never made

JasonR ·
Does most of the business world really have *no* minimum amount of copies included? Obviously, including 30% more than you are going to run is a bad idea, but if a minimum is set at a reasonable level, it's easier to budget your expenses. Also, reconciling those overages on a quarterly or semi-annual basis would help even out the peaks and valleys.
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Re: First Look New Ricoh MPC2801_3301

Jomama ·
I set up two C4501s this week. This law office has two workstations that are Win7 pro 64 bit. The rest are XP. There are no cotton-pickin drivers for this series on Ricohs site. And the C5501 isnt even listed. I'm going back today and will try the Univeral print Driver (64bit). I have never used it before.
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Re: Digi Doc Flow vs NSI

Dan Morgan ·
I, too, have only feedback regarding DDF. I have at least 6 placements who love it - easy to set-up and use. For the cost, which I cannot relate to the NSI product (Autostore, I assume), DDF has a nice bit of functionality - especially if sold as the basic + features package.
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Re: New A3 TASKalfa 305/255

fisher ·
Set up the 305 for our showroom on Friday. I am very impressed with this machine. This is a very well thought out machine and is very well positioned in the market. The set up is so easy you could direct ship the machine to end users and they could unbox it and set it up themselves. Once the machine self calibrates it opens up a wizard in the display to guide the customer thru the network set-up. Very slick. It should also be foolproof to service as all pm kit items are color coded and...
 
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