Tagged With "Stasieczko"

It’s 2018 two hundred forty-two years since the American Revolution ended and began the greatest government experiment in history. Our political landscape is no calmer today than it was in the beginning or, through the decades since its beginning. Our nation’s political partisanship seems to be the one consistent thing to maintaining our government. One should fear too much agreement over the peaceful diplomatic disagreements. It seems that many have blended protest with disrespect then...

When we think about innovation we don’t start this thinking process in understanding how something can be better we focus on why something should be better. The why it’s needed - is our driving force. So if this is true why is it that so many organization get stuck in the how? I believe it’s because the easiest way to procrastinate moving forward is by bogging down your drive with the madness of needing absolutes. “When you stop looking for absolutes, is when you discover the excitement of...

It has been about 20 months since I told the crowd I was speaking to at the RemaxWorld Summit in Zhuhai China that HP would buy Xerox. Soon after, another speaker would educate the audience on how that was never going to happen. I believe anyone who says “that will never happen” is void of the ability to imagine. I also spoke of the bigger threat for the remanufacturers. I stated it would not be the non-patent infringing new builds. It will be the OEMs as they fight to capture the...

Geesh, do I write the forward before or after the video? Ray Stasieczko makes some excellent points about the industry media not covering all of the news in our industry. I won't steal his thunder, but many of you know where I stand on this issue with other industry rags that I won't mention. There are web sites to visit if you only want the "happy" news about the industry or let's say the spin from one perspective. Over the years we've (Print4Pay Hotel) has always posted the good, the bad...

Many will stick with what they know as they budget for what they need to know a fatal mistake. It seems as many see no value in investing it what could be based on what should be. After all, why would anyone pay for a maybe? Well, the innovators are doubling down their bets that the old way sticks to that thinking. “The price paid to explore can be defined while the true cost of unawareness; however, greater may never be known.” It’s that undetermined fee toward improvement which usually...

Customer Experience isn't evaluated by those who deliver it, it's evaluated by those who experience it. It seems as many organizations think customer experience is about how they deliver, service, or respond. In fact, Customer Experience is about how your customers interpret or (Experience) your deliverable. I was reading an article regarding customer experience and it seemed to be a laundry list of do's and don'ts. In reality, Customer Experience is where a deliverables business plan should...

Amen

Ray's blog is right on time with the recent news of HP & Xerox partnership along with # DAAS

This, in my opinion, is 100% accurate. Clover may end up selling as well amidst declining revenue.

Thanks for posting Art. You have been a leader in providing content to the channel. Your site is a destination for many of many of the industry's leaders both direct and dealers. The industry will be challenged like never before and its actors need your venue. Thanks for what you do my friend.

Thanx Ray, love what you do and how you're making many think about the future

Don’t know what you are talking about Im welsh me.

Nice program kindly prepare us for our future best practices