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Tagged With "Managed Solution Center"

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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: TeamLogic IT Opens in Denver

Art Post ·
Wow, franchised IT.
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Re: Those Magnificent Men and Their Copy Machines

David Broaden ·
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: W6700sp help!

fisher ·
Like Art, it is rare that a 6700 leaves here without the aftermarket try. Just a heads up on that tray.......if the customer bumps into the tray there is a very good chance that the metal tray will fall on your customer's feet. I had it happen to me. To see what I mean mount the tray on your 6700 and push the tray forward in the center......the two hooks will disengage and the tray will come crashing down. I came up with a very simple modification to this tray that will eliminate the...
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Re: Around the World with Ricoh

Art Post ·
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Around the Word with Konica Minolta

Art Post ·
Konica Minolta Business Solutions Enters Predictive Healthcare Analytics with Value-Based Care Platform August 13, 2018 11:30 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ and Foster City, CA – August 13, 2018, Aug. 13, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Inc.’s (Konica Minolta) Business Innovation Center (BIC), technology innovator for the healthcare industry, announces today the company’s breakthrough entry into the healthcare analytics market: a Value-Based...
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Re: Around the Word with Konica Minolta

Art Post ·
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Berniedsc ·
I had an appointment with a drug rehab medical center. I asked her how many users she had....oops. She said marijuana or cocaine? I still don't know if she was kidding or not. They didn't buy anything from me. They renewed their lease and paid on the used machine for 2 more years that I know of. And thought it was a very good decision. Perhaps they were users. Did that ruin the story?
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Lexmark A4 lineup

txeagle24 ·
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: CBS NEWS REPORT ON COPIER SECURITY

Art Post (Guest) ·
SalesSerice: I agree! Not only that it seems these were KM machines right? Also if you stopped and paused the video you could see the dates of the documents also. I saw nothing newer than 2008, again I'm thinking not a real big deal, however there could be liability for someone. The word is out now, it's all over twitter and I believe we'll all now have to answer these questions about security and what happends at the end of the term of a lease. It may create another profit center for...
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Re: Quake in Japan

Art Post (Guest) ·
Here's where the epic center was baciscally due east of Sendai
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Re: Quake in Japan

Art Post (Guest) ·
(Updates with Honda, Nissan closures beginning in fifth paragraph. See {EXT2 } for reports on the quake.) March 11 (Bloomberg) -- Companies including Sony Corp. and Toyota Motor Corp. halted output at plants after an 8.9- magnitude earthquake struck off the coast of Japan, damaging production facilities and causing power outages. Sony halted and evacuated six factories in northeastern Japan, said Yasuhiro Okada, a spokesman at the Tokyo-based company. He said the company was assessing the...
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain

Art Post (Guest) ·
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: A Day That Will Never Be Forgotten

txeagle24 ·
I was in my junior year of college and upon return from my 5:30am workout with the rest of my college baseball team, I laid down for a nap in my apartment until 7:45am Central time. After getting dressed and grabbing my things for my morning classes, I walked out to the living room and my brother was laying on the couch and told me a plane hit one of the towers of the World Trade Center in NYC. Of course, we were under the assumption that it was an accident until a little later when the 2nd...
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Re: Japan Crisis

Art Post (Guest) ·
Fukushima Evacuees to Return to Exclusion Zone to Check Property Story tools print this storyorder a reprintsuggest a storydigg thissave to del.icio.usSept. 16 (Bloomberg) -- About 20,000 families from the exclusion zone around Japan's wrecked Fukushima nuclear plant will be allowed to return to their homes from Sept. 19 to collect belongings and check their properties. They will be permitted to return in their own cars for the first time, said Masato Kino, spokesman at the Emergency...
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Re: W5100 vs W5100en

Jrlz ·
I am curious also. I noticed it yesterday on the info center. Dont even remmember an official launch.
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Re: Proximity Card Reader

montecore ·
Thanks for the update. Who said they were compatible with MIFARE cards? Magnetic strip cards is what I figured the hotel was using. Those work by a different mechanism. As Vince mentioned you can look at UniFlow but that might be a pricey option. You can also add a credit card/bill/coin-op solution for the business center. This is an easy way for walk up traffic. That way it keeps the front office people out of the equation to cash out guest. When you mention cloud printing what type are you...
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Re: Info360/On Demand Show 2012 in NYC

VinceMcHugh ·
I had planned on attending, and even registered for the event. I was psyched that it was back at the Javitt's Center in NYC (My old stomping ground). But as is all to frequently the case life got to busy and I wasn't able to attend. Now I feel relieved that I didn't really miss anything. I use to love flipping my name tag backwards and walking into the competitions booth(s) and having some kid tell me all about their products and how they worked. Good times! I would be interested to hear...
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Re: Ricoh CW2200SP & CW1200 Brochure for jp

Kitz ·
Easier to read
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Re: Sharp Announces New High Performance Workgroup Document Systems With Second Generatio

montecore ·
SSG that is good info....thanks for sharing but this is really not that hard. You can use google print to send a print job to workstation that is running google chrome and configured with the local printer. I have done this from my living room as a test to 3 different printers and walked into the showroom when I got to the office and went around a retrieved all the print jobs. This is a FREE solution once configured properly. I have not heard of Breezy before so will have to research that to...
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Re: Scan Router Pro Costs

Graham ·
From: ricohaficio Sent: 5/10/2002 6:37 AM How it all started....., Just a quick story for those of you who don't know. A few months after the 850 was first introduced, I was able to secure a demo for the 850 at one of my potential accounts. This account is a copy center and is a Canon House. The owner is a great guy, I had been courting his business for about a year before the demo. He stated that as long as the copy quality is similar to the Canon iR600's he would pull the trigger. They...
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Re: AS400 Connectivity

Graham ·
From: Lee Sent: 8/27/2002 9:41 PM I'll try to help here if I can: Ricoh has an excellent white paper on AS/400 printer setup located here (under white papers). http://www.ricoh-usa.com/support/knowledgebase.asp You can also look on Aficio League, as they have some information on the OMS400 software located in the Info Center under Sales Information Guides and Output Management Software. Your contact for AS/400 connectivity at Ricoh should be Mike DeBenedetto at 1-973-882-2000 ext 3173. He is...
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Re: Need help!

Art Post (Guest) ·
I don't know what you guys are talking about. We have tons of both 850's 1050's and 1085's (at least 50 from within my branch location) in the field. Mostly in schools (which I personally think is the worst environment to place a copier-due to too many hands on the machine by teachers who can care less about do's and don'ts.). But they quite often run PM to PM without any calls. And I've found that the majority of "in between calls" are due to user mishandling and abuse.Most of the...
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Re: Konica 50cpm color madness

Lee ·
Rumor has it that we might be getting a couple of these for some in-house testing in our copy center (I hope, I hope, I hope!) Thanks! Lee
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Re: Docu Breeze

Art Post (Guest) ·
KONICA INTRODUCES DOCUBREEZE - A BROWSER-BASED, AUTOMATED FILE PROCESSING SOLUTION DESIGNED TO INCREASE PRODUCTIVITY AND SAVE MONEY FOR COMPANIES OF ALL SIZES - Seybold San Francisco 2003, Moscone Center, September 9-11, Booth #213 WINDSOR, Conn. - September 9, 2003 - Konica Business Technologies U.S.A., Inc. (Konica), the innovation leader in digital imaging solutions and a subsidiary of Konica Minolta Holdings, Inc., introduces DocuBreeze. A browser-based, automated file processing...
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Re: SCANROUTER PRO WORKING WITH SAP

Art Post (Guest) ·
Junior Here is your answer in reference to the LAN fax. Response (Ken Kaelin) - 10/30/2003 07:44 PM Thank you for your support email. You should be loading the LanFaxM3 driver and it will install as a printer. You then print your document to the driver as you would a printer. Customer (art post) - 10/30/2003 07:20 PM This email was generated by a user of the Contact Center Email Form at Ricoh-USA.com
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Re: Q & A for Minolta Di3510f

Art Post (Guest) ·
Question What types of finishing are available with the Di3510-2010 series? Answer Single position stapling; corner stapling, 2-position stapling at side. Saddle Stitch Stapling, Center Creasing Selectable 2-hole or 3-hole punching
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Re: Shame on GE Capital

Graham ·
I have had the SAME problem, I have a customer who is so angry about this call center in India. He is a big time All American guy with Flags and Proud to be an American all over his wall. You should have heard him when he got a collection call from someone in INDIA, when he had not even recieved his first bill yet. GE Confirmed that this is indeed the case. Graham
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Re: C MP4500spf

cmarkowski ·
Since you're getting folded output, I assume you have the correct finisher, but just for the record, the booklet finisher is the SR3020 for the MP C4500 SPF. If you choose 2 center staples in the driver and the output is on a single sheet, you will get folded, but unstapled documents. This is the only way to get folded without stapling. It should be impossible to get multiple pages to fold without stapling.
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Re: 30 x 42 Half Scale

chops ·
Do they really have 21" and/or 15" roll paper available ? I would have them put 22" inch (standard and available) paper in and do a user define print size, making the defaults "auto-rotate", "middle-center" . Also do "maintain ratio" and "cut-select" to ANSI C, 17 x 22. Explain the benefits of an extra 1" border and you'll be fine. Greg
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Re: C MP4500spf

jswinberlin ·
Make sure that in Adobe Reader Page Scaling is set to None, Auto-Rotate and Center is deselected and Choose Paper Source by PDF page size is deselected. The application is overriding the print driver and messing you up.
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Re: VA Medical Centers and SEWP Contract

John ·
By the way, you can get a little information on the NASA/SEWP contract on the aficio league info center. John
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Re: VA Medical Centers and SEWP Contract

hawkdaddy ·
Re: VA Medical Centers and SEWP Contract
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Re: Ricoh Rumor!! New Strategy?

Art Post (Guest) ·
We had the Samsung and then moved to Muractec, support is fantastic from Muratec. We also registered with Sammy for a service center for there systems. Wehave been getting service calls on small printers, however its a new account and a contact that we did not have before! We have about 12 of the 45ppm devices in the field, all are working well and we are averaging one call for 30,000 pages! Most are user op since they are printer based MFP. Sammy has introduced a 55ppm, Muractec is suppose...
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Re: Ricoh Rumor!! New Strategy?

Shaja ·
Muratec sent us evaluation equipment, and it came in a Samsung box. They were pretty upfront about relabeling Samsung. Art, you wrote that you've been getting service calls on small printers once you registered as a Samsung service center. Can you share any more about that?
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Re: Ricoh Rumor!! New Strategy?

Art Post (Guest) ·
We also got set up with Sammy as a service center for thier laser printers. here you can have the best of both worlds. A: there are alot of samsung printers out there. B: You can get the support on the 4550N from Muractec
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Re: Gas Price Check

Old Glory ·
How can so many people, left and right of center agree on something yet not see any changes? That was rhetorical...the answer is because ultimately the government gets much of it's power via the tax code. As JasonR says, there would be ways to help the poor but with a national sales tax, even the criminals and drug dealers would pay taxes. Not to equivicate Harvard with criminals but I heard today that Harvard doesn't pay a penny of tax including revenue on a $37 Billion endowment. I am...
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Re: Which RFG Dealer...

GMAN ·
I'm still betting on RJ Young... RJ Young Opens Tennessee Distribution Center On Thursday, May 28, RJ Young (www.rjyoung.com), with help from Mayor A. Keith McDonald, cut the ribbon opening its doors to its new regional distribution center in Bartlett, Tenn. Many local companies came by to see the company's new location, demo room and warehouse facility. "We are very encouraged by the turnout from the business community," said Chip Crunk, president and CEO, RJ Young. "It shows that we made...
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Re: FS-C5030N color matching issues

Art Post (Guest) ·
pos Registered: 11/01/06 Posts: 3 05/07/07 at 08:40 AM Reply with quote #2 -------------------------------------------------------------------------------- Quote: Originally Posted by sdds_ca We placed a FS-C5030N printer in an office where they had previously used a Xerox Phaser. The customer has been vocal about their dissatisfaction with the color matching (not matching, depending on your point of view) relative to the file as seen on the monitor. They are using programs like InDesign and...
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Re: PDF's of User Manuals?

Old Glory ·
Getting up-to-date anything from Aficio League is asking alot but regardless, where do you find user manuals in the Info Center of Aficio League?
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Re: ARE YOU GOING TO THE SHOW???

Gregory (Guest) ·
I am definitely going. Likely for the weekend, so Sunday evening for dinner would be a great idea. Do not have plans for hotel yet. Is Sofitel near the Javits Center? Chances are my return to PA will take place late Monday.
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Re: Help Desk Hours

Art Post ·
We're offering 8AM to 5PM, but off hours should be a great profit center and end users should expect to pay more.
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Re: This is a good one!!!

Steven Breault (Guest) ·
George Carlin's off-center humor always works for me! LOL! Steve
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Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

v-tec ·
Hope this helps
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Re: Looking for great BBQ in NC

Steven Breault (Guest) ·
Hi beachcopy & John: Thank you. Meeting my son in Henderson, NC to bring him back home to Fairfax, VA. He's off to Great Lakes Naval Training Center on Sept. 28th. Thought we'd dig into some great NC BBQ. I used to live in Greensboro, home of Stamey's BBQ, but not going that far down. Steve
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Re: scanrouter pro

JasonR ·
SP2 activates Windows Firewall by default. In addition, if you turn around and deactivate Windows Firewall, SP2 pops up a warning everytime you turn your PC on that your PC is in danger and you should turn Windows Firewall back on. The solution is to turn off Windows Firewall (through Control panel) and then go to Security Center and tell it not to notify you.
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Re: The Great Debate

Steven Breault (Guest) ·
OK, I'll make a comment or two. Bush had an off night, but his resolve remains intact. I believe that substance, steadfastness and experience wins over show and confusion, every time. I am a Navy vet (68' to 72') and my eldest son is currently at the Great Lakes Naval Training Center in Waukegan, IL. and headed to the Avionic's school in Pensacola in December. He is very proud to be an American, supports his Commander-In-Chief and anxious to serve his country. I will rest easier knowing that...
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Re: scanrouter lite & win xp sp2

v-tec ·
SP2 closes the ports and programs ScanRouter uses to communicate. You need to reopen them. See attached.
 
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