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Ricoh employee named finalist in 2020 Stevie® Awards for Sales & Customer Service

Art Post ·
Innovator in customer survey collection and analysis to be recognized at 14th annual awards, February 28 in Las Vegas EXTON, Pa. , Feb. 3, 2020 / PRNewswire / -- Ricoh USA , Inc. 's David Pagenkopf has been named a finalist in the 14th annual Stevie® Awards for Sales & Customer Service. Ricoh nominated Pagenkopf, Project Manager, Process Improvement, for the Customer Service and Contact Center Individual category due to his work creating more effective, efficient and reliable feedback...
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Canon Solutions America Joins Industry Experts at the Confirmit VoC Summit

Art Post ·
NEW YORK, May 12, 2016 -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced that it participated in the Confirmit B2B Voice of the Customer (VoC) Summit, an annual event centered around best practice sessions and interactive discussions on key topics, including how organizational design for customer experience (CX) elevates firms beyond foundational CX capabilities and one-off experiences. During the event, held May 11 in New York, NY, Canon...
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