Tagged With "Connectivity Cover"
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Re: Are Copier Sales Reps Asking the Right Questions
As you said, this blog wasn't meant to cover all the bases but your comments about brand loyalty and brand/service provider loyalty are only true if the decision maker has been the same for each decision. If you aren't talking to the owner, you may be talking to a totally different person than the one that made past decisions. You need to know that before you decide whether to pack your bags and walk away. Also, in a leased equipment environment, the decision to stay with the same brand and...
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Art One of your better articles!! Short, sweet, to the point and should be helpful to most reps. Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Agreed! It's not about what you know, it's about who you know! Believe it or not your are connected to the people you are trying to connect with, you just don't know it. This is so true. Art, we should chat. I hit quota last month getting a lead off Facebook. Very cool potential to prospect on Facebook without getting people's "business guard" up.
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Czech: I have a P4P facebook, just don't use it. I have too much to on my plate with the site, LinkedIn and Twitter. I agree we should chat sometime!
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Re: Can a Digital Copier Scan to Dropbox?
Great Post Art. Xerox have a DropBox app available for their new ConnectKey devices but the user has to buy a scanpack which cover X number of scans and has a 12 month shelf-life. The advantages of having it on the MFD as an App is that any user (e.g. at a college) can log in to their DropBox account and print or scan to / from their own account securely. We've been doing the same as you and circumventing the charge or need for an app by pointing the scan to a DropBox folder on a desktop.
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Re: The Death of Linkedin?
True story: I met a guy on the driving range.....an annoying sort of fellow. We chatted for a few minutes and I didn't think anything of it. Next day I get a request from him on LinkedIn. Not wanting to be rude I accepted. Within half an hour he called my office name dropping my name trying to get an appointment with the owner of my company to get a crack at our 401K business. With the owner of the company out of the office the call got put through to me.......talk about an awkward...
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Re: The Death of Linkedin?
Cant blame the guy for trying. We all started with hitting the street at 8:30 to pound on doors and chase most anything that moved. The nature of Linked is a way to connect, but its tough when a request comes out of the blue.
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Re: The Death of Linkedin?
LinkedIn is becoming the new Facebook. Useless posts by people and political crap all over it. When you do anything business related you are inundated with requests to connect followed 20 seconds later with some sales script about setting up a meeting. I still use it all the time but get annoyed by it daily.
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Re: Tell em Columbo Sent You!
I would ask him - Who else are you going to involve in this process. If he mentions the name of the owner’s company, ask how do you know him. You may need to ask a follow up question to get to the owners name. If he does not mention the owners company don’t bring them up, you may end up putting that company in play. You never know how well he knows the controller. I might have 1,000 linked in connections, some of them I may not think of using. That’s my advice
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Re: Tell em Columbo Sent You!
I agree with dr print. I always ask who my competition is and I know them well enough now to ask which rep it is. I've found lately with one company the owner has been traveling on appointments with a new rep. I've been using this to our advantage as the owner of that company is quiet an aged fellow that knows little about our industry anymore. Find out who your competition is and if that company is listed, ask how they came about selecting them (since you mentioned the incumbent is out).
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Re: Tell em Columbo Sent You!
Art, I would not ask that question. They may not be in the deal and you do not need another competitor. I might ask however how important relationships are. That will tell you a lot about him. I also try to see who they do business with to try and connect with someone who I know that might know a c-level person inside your prospect. Just thoughts. Carl Sent from my iPad > On Feb 17, 2015, at 10:33 PM, Print4Pay Hotel < alerts@hoop.la > wrote: >
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Re: Tell em Columbo Sent You!
Thus, I took all the comments and made zero mention of the LinkedIn connection. I did ask about all of the other players and received. Names of the three other vendors, machine models, and monthly lease pricing for each of them. AS predicted price will play the most important part of the buy in, however, I was able to get me and my company to the top of the list (did not give the price yet)m due to the knowledge that I brought to table for automating a workflow process. Gotta just figure out...
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Re: Tell em Columbo Sent You!
If he gave you their lease pricing, he'll give them yours. You were right to hold that back and if price is all important, before I gave him mine, I would ask if all other proposals are in. If yes, then I'd ask, "If my price is best, any reason we couldn't go forward", etc. If price is all important and all prices are in, what else id there to do?
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Re: Canon Business Systems Pulling a Ricoh
Larry I am in NC. Have been doing this about 10 years. It's all I've done since college. I love the industry, for the most part, and really am at a point I couldn't afford to leave it behind. We are a family dealer so running the company has always been my goal so I've neve freaky wanted to leave either. For the ones that are single source RFG, we use to be in the same boat. We added Samsung in 2009 so we have seen tej good and the really bad of SAMSUNG. We brought on Kyocera for a short...
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Re: Tell em Columbo Sent You!
Simply ask what you need to do to obtain the business. If you believe the answer, you know what to do Art have paperwork approved. Best wishes.
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!
Hey Art I know your day is probably done by now, But just a heads up in case you don't already know. Marketbridge (link is located in InfoCenter) has 60 + customizable email templates that you can utilize for an email campaign or to help you EFFECTIVELY stay in contact with your customers and prospects. The templates cover different verticals, different horizontals, as well as specialty products (ACE), request for appointments, follow ups and holiday messages. It is easy to use and its...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003
It's Sunday night, I start vaca on Wednsday of this week. Not a lot of stuff from last week, except for the additional tariffs that will go into effect the first week of August. We're not sure if copiers are included this go around. Enjoy the threads from 156 years ago this week! Sales Training Help 7/15/034:56 PM December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003
It's hard top believe that Global has been around for more than 15 years now. There's a thread below about them making their 60th acquisition. My how time flies. UPDATE 3-Xerox profit slips 7/29/038:06 AM 10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level...
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This Week in the Copier Industry 15 Years Ago, The Third Week in August 2003
Seems like I may have misplaced a week. Last weeks thread was the first week of August, however I had notes in from the second week. Well, it's time for the third week in August notes from 15 years ago. Check out the awesome story from Old Glory below or click here Remember the 1035 Scanner/copier story? High-Speed Copiers: 8/19/037:29 PM begin? Does it require a dedicated salesperson ? Who are the best prospects? What are the best selling strategies? Perhaps any discussion of the topic...
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This Week in the Copier Industry 10 Years Ago, The Last Week in August 2008
Well it was ten years ago this week that the news broke about Ricoh purchasing Ikon. Ten years later the Ikon purchase was a bust with Ricoh writing off millions in future profit & revenue. That's what happens when you purchase a company that can't spin a profit. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/24/08 Neal · 8/28/087:52 AM in the United States: o The current Digital Print Center (DPC) sales & marketing division will be disbanded § This...
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This Week in the Copier Industry 10 Years Ago (Second Week of April 2009)
Super thread below titled Where do you see this industry in 5 years???? A must read to see what everyone thought back in 2009 about 2014. Enjoy these threads from ten years ago this week! WEekend Copier Notes from 04/12/09 Neal · 4/13/097:17 AM print color systems, the PRO C 550EX and PRO C 700EX: - Base MSRPs of $54,290 & $62,690 - C 550EX offers 55ppm full color and 60ppm b/w - C 700EX offers 70ppm full color and 75ppm b/w - Uses engines from the MP C 6000 and C 7500 mid-range color...
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This Week in the Copier Industry 15 Years Ago, The Second Week in November 2003
So it was fifteen years ago that Ricoh launched the first GBC puncher. I remember it well, chads were evenly distributed through out the entire device! One of my accounts had to vacuum their GBC puncher once a week. Enjoy the threads from 15 years ago this week! Toshiba America Business Solutions Introduces the Flagship Model in its Workgroup Color Printer Line Boston Mike · 11/10/036:05 PM in TABS color printer product line. Boasting a powerful 600 MHz processor and 256 MB of standard RAM...
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This Week in the Copier/Office Equipment Industry 15 Years Ago (Last Week of February 2004)
Just a short story from an order I had last week. The client was an existing account, almost five years ago it was net new. Thus I had some promo's I could throw at the client in order to secure the order. Now it comes time for the renewal almost 5 years later, there are some payments left in the lease. There is no way I can sell them at the same lease price per month. I also made an early mistake on the pricing when I met with the client. I never presented the lease price for the new...
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This Week in the Copier Industry 10 Years Ago (First Week of March 2009)
Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call. Also never "sell" during your fact-finding for several reasons: 1.) The fact-finding process gets interrupted or stopped. 2.) You come across like a dog salivating over fresh meat. 3.) You tip your hand and lose some of the thunder you will get from your proposal. 4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors. read the rest in the...
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This Week in the Copier Industry 10 Years Ago, The Last Week in November 2008
I guess the BIG news of the week from ten years ago was ere 50 cuts that Ricoh performed that week. However, that was right after the IKON purchase and within four months (end of Japanese) there was to be major cuts with high level legacy employees. Seems to me that one of the covenants if the Ricoh purchase was that all high level Ikon peeps would replace those at Ricoh. AS Vince would say "that's my two cents". Enjoy all of the threads from ten years ago this week. Weekend Copier Notes...
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This Week in the Copier Industry 10 Years Ago (First Week of February 2010)
I mentioned in the previous blog that we had our Kickoff Sales meeting for 2020 yesterday. Rather than drive the three hours home I opted to stay over night and leave first thing in the AM. 2019 was a very good year, I was back in President's Club for the 7th time, got me a $50 gift card for winning a contest at our branch. Maybe an old timer like me can win the Grand Prize next week, we'll see we have some talented peeps and all will be out for the glory. It's time to bring out the old dog...
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Is Buzzword Bingo Exposing You As An Empty Suit?
Buzz-riddled descriptive words may sound impressive but despite sounding important, there's usually little meaning nor substance behind the words. Way too many in sales are using the same standard sets of sales jargon to describe situations as a replacement for just speaking plain old normal language. They rely on buzzwords to communicate concepts rather than explaining what they mean. Let's get real for a moment... do you think this makes you sound or look smart? I bet it only adds more...
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This Week in the Copier Industry 5 Years Ago for the Second Week of May 2015
Enjoy these threads from 15 years ago this week! Sharp Earns Business Technology Association’s Art Post · 5/12/1510:36 PM manufacturers were also presented with 2015 Channel’s Choice awards. KYOCERA Document Solutions America received the award for its Outstanding Performance as a Secondary Product Line Provider. The company also received an award in the three-way tie in the Corporate Support performance category. Tom Walsh, vice president of the Western Division for Kyocera, accepted the...
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COVID19 "Remote Working" Day Seven of Sales
Seems every morning is identical to the last one. What keeps flashing through my mine is Bill Murray and Groundhog Day. Still no end in site for the lock down in the tri-state area. The infection rates continue to increase each and every day. Enough about the bad stuff. Let's focus on the good stuff. Today was CRM day and what I called soft prospecting today. The first course of action was to weed out the crap (all the small stuff) and maintain a better focus on those larger accounts. I...
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COVID19 "Remote Working" Day Nine of Sales
Sorry everyone, I'm going to make this short and sweet tonight. On a positive note today I receive and email from one of my clients that they like the first of 2 proposals that they reviewed and is looking at a May 1st timeline to move forward. Now I won't count my chickens yet, but that's the best news I've had all week. We scheduled a follow up in two weeks to see if we're still at square one with this virus. Oh ya, and this is a $60K opp. I had a chat with Greg Walters this AM and he told...
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COVID19 "Remote Working" Day Forty-Three of Sales
This is the first night since I started writing this blog series that I wasn't sure what I was going to write about. After 43 days of writing how much more can you cover or how much more content can you provide for other peeps with help they might need. Tonight I'd like to cover a few things I've been doing everyday other than taking the occasional break and lunch. Many weeks ago I learned that I can't work with the TV on in my office. It's too distracting especially when I have the news on...
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This Week in the Copier Industry 10 Years Ago for the Third Week of May 2010
Saturday night here is Jersey. Was a great day to get things done around the house. Enjoy these awesome threads from 10 years ago this week in the copier industry! Konica Minolta Contributes to Minimize Environmental Impact with a New MFP for Emergi Guest · 5/17/1011:27 PM design, and reduction of packaging materials. Having excellent eco-functions and featuring Simitri HD polymerized toner with superior image quality, Konica Minolta will provide this feature-rich 3-in-1 model -- printing,...
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Re: Connect the MFPs you sell to any folder
When connecting an MFP to say DropBox, the MFP still doesn't allow for an end-user to view that DropBox's folder tree (without added software), correct? So essentially the customer scans to DropBox, heads back to their computer, and then searches around the DropBox folder until they find their scanned file - which isn't much different than the issue the end-user described in the first place? Am I correct in this? I've been looking around for a solution that can help with this that won't...
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Re: Connect the MFPs you sell to any folder
Hello TimW, Thank you for that question. I think it is very relevant, especially as we do have the browse feature for SharePoint. For cloud services such as Dropbox, Micorosoft OneDrive and Google Drive, Udocx enables users to scan directly to any pre-define folder. This means users can scan to several specific destinations within Dropbox. For example, if you want to scan to the 'orders' folder within Dropbox regularly, you can make a 'scan to orders' App. This App will be available to you...
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Re: Connect the MFPs you sell to any folder
Hi Iris, Thank you for the response! This helps, but the folders still need to be pre-defined, which would be the same thing as setting up a shared folder, no? And the MFP can do that natively. So out of the box, the installing technician could conceivably set up "Scan to Dropbox -Orders," "Scan to Drop-Box - Leads," "Scan to Drop-Box - Accounts Receivable" since no software is needed for this. Or am I incorrect? It sounds like the major plus to Udocx would be the ability to view the folder...
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Re: Connect the MFPs you sell to any folder
Hi Timw, I would definitely recommend setting up multiple shared folders! I know this will save your customers a lot of time and really add value to the service you provide. Especially when every end-user gets direct access to the folders he or she uses most. Having this kind of conversation with your prospects is sure to give you insight into what is important to them and which solution will suit their needs best. You'll be surprised how many prospects aren't sure what the MFPs will be used...
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Re: Connect With Your Prospect
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "Post By Art Post: Connect With Your Prospect" sent on 3/31/2015 11:54:09 PM. This is the only notification you will receive while this person is away.
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of February 2006
Did anyone just catch that last episode of Walking Dead? WOW, right, just when you thought it was over for..........., then just the oppo. Not sure how they can top any of new episodes from here on it. RICOH/SAVIN 3515 fax forward ? 2/21/06 3:59 PM Are you able to fax forward using scan router lite?thanks,5050 Topic Canon, GBC Launch Professional Puncher A-1 2/18/06 4:22 PM February 17, 2006 Canon , GBC Launch Professional Puncher A-1 New in-line punching solution is compatible with Canons...
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How Much Do I Insure My Leased Copier For?
How much do I insure my leased copier for? Was a discussion I had with one of the sales rep in our office yesterday. From time to time, we will field calls from the clients asking how much to insure the leased copier for. The client then needs to submit that information to their insurance agent in order to produce a rider for the leasing company. Let me back up a moment. When a copier is leased, whether it's a dollar buy-out option or Fair Market Value, all of the leasing companies require...
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This Week in the Copier/Office Equipment Industry 10 Years Ago The Third Week of March 2006
It was Monday , under the sign of Pisces . The US president was George W. Bush (Republican). In that special week of March people in US were listening to So Sick by Ne-Yo . In UK It's Chico Time by Chico was in the top 5 hits. Inside Man , directed by Spike Lee , was one of the most viewed movies released in 2006 while Micah by Laurell K. Hamilton was one of the best selling books. But much more happened that day: find out below.. March 2006 Re: 2051 duplex copy from bypass? 3/17/06 4:06 PM...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of January 2006
Ten years ago this week KonicaMinolta exiting the camera business, and boy oh boy did they make the right move. A recent thread here on the Print4Pay Hotel forums mentioned KonicaMinolta's jump into the robotics industry. I believe the article stated KonicaMinolta needed to move towards "more fertile" ground as the imaging industry continues to contract. It's all about the consumables and I'm sure "bots" and robots will need plenty of those! Enjoy the threads from ten...