Tagged With "Copier Sales Reps"
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Re: What's the weirdest place you've sold a copier to?
Lol, those were two good ones! I can't remember if I've ever had weird sale.
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Re: A Couple of True & Not So True Humerous Copier Incidents
On a cold call I stopped in at a doctors office. The Office Manager was so glad to see me. She said that she was having fax issues and every time they received a fax it jammed. I told her I wasn't a tech but I would take a look. She escorted me to the fax and I looked down to see some questionably cheap paper. I simply asked if she had tried changing paper. She said "I don't have any control of the paper the hospital sends when they fax me." OooooK. She obviously didn't understand the...
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Re: All Ricoh A4 devices = no stapler
If it helps, Canon A4 staplers are usually around $900 whole sale.
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Re: All Ricoh A4 devices = no stapler
$650 on a B&W A4, $615 on a color A4. Ricoh is missing the boat one this one...
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Re: Ten Ways Copier Reps Can Make Their Proposals Stand Out to Win More Orders!
Thanks. Good reminder. Enjoy the holidays.
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: Post-Virus We Must Defeat The Zombie Companies!
Although I am 60% on board with your move to A4 strategy, most of the rest of the stuff you are posting is "knocking it out of the park"! I would like to see a poll. As a business owner, during COVID-19 would you prefer? 1). No lease payments for 90 days 2). 1/2 price lease payments for one year The auto industry is pushing no payments for 90 days but I think business owners are more concerned about cash flow for the next year. I think the correct strategy is to offer as part of your...
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Re: Post-Virus We Must Defeat The Zombie Companies!
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Marco Acquires New Jersey Copier/Printer Company
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Will outside Sales Rep's go away?
@Jason H it's my understanding that Canon has a rep dedicated to Amazon for the ImagePASS mfp's already
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Re: Will outside Sales Rep's go away?
ImageClass?? If so that’s throw away junk just like the HP’s etc. I believe that stuff has been sold online for some time now. We don’t sell that series due to the extremely high cpc’s
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Re: Will outside Sales Rep's go away?
@Monte I hope/think that even though buyers will research online that they will still want some interaction with a salesperson. If in fact the manufacturers allow the sale of high end MFP's online then the dealers will have to change a lot of how they do business. My hope though is that it does not come down to this. I buy a lot online and my wife grocery shops online and has them delivered to the house, BUT I don't look at most things like groceries. I want to go talk to my insurance agent.
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Re: Will outside Sales Rep's go away?
Even if they meet a rep, that doesn't mean that they won't oftentimes turn-around and order online. Building relationships and providing solutions is all good and I have accounts that I am very tight with. However, when the day comes that all the business I get is only from those accounts, I will starve.
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?
@fisher I agree almost completely, but to play devils advocate I will say that we are selling more desktop printers now than we ever have before. Mostly brother, as we became a partner a couple years ago. I think people are looking for reps to show them a better way than just buying another HP off amazon, but the rep still has to have a higher level conversation with the client...not just hey buy your printers from us.
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Re: Will outside Sales Rep's go away?
I believe it will be a mixed environment, just like with PC's and other peripherals. For the small number of placements, onesie-twosie, I see E-commerce and inside sales taking over the role of the outside sales rep. For the larger accounts a sales rep will continue to play a role.
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Re: Will outside Sales Rep's go away?
In 10 years there WILL be outside sales reps, and many of them will be the committed, true professionals of today. The E-Commence platform have changed our business and how we do it. For example gone are the days when you could duck into a 15 story office building and cold call. But electronic format can still be your attention getter and facilitate your efforts in creating interest. I can buy anything on line and cut out the sales person. Try doing your own investing and getting the right...
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Re: Quality Digital Office Technology
Art, we've got a rep that covers York / Gettysburg and he confirmed this. He said he heard it went down ~ 6 months ago and they started reaching out to clients towards the end of 2019 to let them know. Gonna be a big change as Quality had a lot of loyal clients (also were giving away service at rates like .003 & .032- > I've gotta imagine that'll change quickly)
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Re: Ricoh Pro C5300
I tried to get more details from my Ricoh production rep, he tells me more info will be available towards the end of the month and that was it, hoping for some big changes, especially in the LCT area.
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Re: What Do You Do When You Need Competitive Copier Specs?
This was the 'bible' of the day https://www.ebay.co.uk/itm/WHA...E-1991-/311076261441
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Re: What Do You Do When You Need Competitive Copier Specs?
i ALSO REMEMBER Better Buys for Business in the US! Ty for posting this
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: Those Magnificent Men and Their Copy Machines
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: Those Magnificent Men and Their Copy Machines
Terrific. All supporters are to be commended for their generousity and support..
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, what do you recommend to transport copiers… ie stairclimbers or general devices to move copiers around re installs etc.? Thanks for your help. bob
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Re: Those Magnificent Men and Their Copy Machines
we have stair climbers when no elevators are available, other than that, we are shrink wrapping and use the cabinets, except when they are console.
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Re: Those Magnificent Men and Their Copy Machines
What brand do you suggest? Sent via BlackBerry by AT&T
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Re: Those Magnificent Men and Their Copy Machines
can anyone help bfox, I'm not that familiar with the manufacturers for stair climbers. I found this on the web http://www.escalera.com/moving/copymachine.htm
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Ricoh & Epson = "perfect together" NOT!
Call that KIP sales Rep again and make a deal with him. If you can get the deal with 2 KIP 9900s (those will replace the 4 Oce's), then you get to be a KIP dealer. He will also spend half as much in toner as those Oce machines just eat toner.
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Re: Nsi Autostore
Art, the big thing is for Nuance/Copitrak do this you need external tablets, and people are pretty sick of ecopy. We embed right in the MFP for Ricoh, Konica, Canon and Xerox so even if there's too many months left in the current lease we can embed the software in the current equipment and then just move the license to your MFPS when it's time to change hardware. I just did that with a POA rep in Denver, the customer had Canons and when they're ready switch we'll move it for a very small...
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Re: Charge for IT support
We had never charged for it after the sale until about 6 months ago due to people calling all the time for driver installs, scanning issues related to their internet etc. We used to offer an optional network/it yearly agreement and people would decline and then start calling for help. We decided to send out, initially an opt-out to ever customer who had current devices, and after every sale send one out. We did it as an opt out due to the fact that customers would decline the option and...
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Re: up against the Xerox Phaser 7800 with a SP C831dn
Thanks and congrats on your sale and the others. Also thank you for the link and your advice. The company is a small design firm and I don't think they go all out with the Pantone matching and that calibration tool. I will let you know if I sell it.
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Re: Top Ten Copier Proposals & Quotes for October 2015
I'm not in KC anymore Art. I've been in Delaware for the last 9 years. I had Gates BBQ ready to ship out some burnt ends on dry ice I'll be in NJ soon for Canon imagePRESS training. I'll let you know when we can get together for a New Jersey Hotdog! Andrew