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Re: Six Reasons Why Copiers Leases Can Cost You More Than You Signed For

Art Post ·
I received the below message via email yesterday. It's from Kevin Clune (President of Clune & Company LLC). I've known Kevin for years and appreciate his insight with leasing. Art, we haven’t talked in years but I still follow p4p. I liked your article about copier leasing but I thought I’d show you the attached marketing piece which shines a spotlight on some of the leasing industry’s most effective/injurious revenue enhancers. It’s a constantly evolving landscape as our industry is...
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Re: Imaging Channel, Let's Become the Innovation Channel!!

Art Post ·
Ray Good stuff, however when discussing imaging (which is a wide portfolio of devices), everyone seems to forget about the huge growth of niche imaging devices. Those devices include wide format, grand wide format, label presses, and envelope presses. While in Las Vegas in the spring of this year, I was able to attend the ISA Sign Expo. I've been to a lot of events in the past year and the ISA was the largest event I every attended. Two hundred thousand square feet of convention space with...
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019

Larry Levine ·
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014

Art Post ·
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)

Art Post ·
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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Perfect Copier Quoting Tool Could Save Your Reps upto 100 hours a Year

Art Post ·
On the 19th, 29th and 21st of this month, there is a webinar about quoting tools for copier dealers. It is interesting when you consider how long it takes for most of us to put together quotes. It gets even more important when there are 5, 10, 20 or 50 reps selling for a company. We were working out how expensive doing quotes can be. 1 rep doing 15 quotes per month Each quote takes 30 minutes 7.5 Hours per month (basically 1 selling day per month) - We expect most reps will save this much...
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How Authenticity Can Maximize Your Prospecting Results

Larry Levine ·
Authenticity is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake and disingenuous sales reps; that quite frankly many buyers despise them. However, authenticity separates sales reps from sales professionals and this is what buyers want! It may sound a bit touchy-feely but set aside some alone time, take a look inside yourself as sales is all about building credible, genuine and real relationships. In order to build relationships and change the way...
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Selling Copiers in the Seventies with Steve Mcbride

Art Post ·
About a month ago I had the opportunity to attend the BTA National event in New York City. While at the event I ran into Steve Mcbride, Steve is currently VP of Sales with Innovolt. We had an interesting discussions about the cool Bluetooth technology with the Innovolt Smart Protectors (you can get these from Polek & Polek ) and how techs can identify the voltage in the MFP through a smart phone. I also found out that Steve had started selling copiers in the late seventies. Thus, I asked...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003

Art Post ·
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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This Week in the Copier Industry 15 Years Ago, The Last Week in October 2003

Art Post ·
Wile reading through the threads I re-read a post that I wrote about my brother fifteen years ago. It was this week fifteen years ago that he passed away. Even though we had our differences he is missed. Enjoy the threads from 15 years ago this week! Scan & Capture From the Copier 10/28/036:57 PM alike. When scans replace printouts and copies, it often translates into lower lease charges for dealers and diminished (high-margin) consumables revenue. In addition, selling and integrating...
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3 Strategies Sales Professionals Use To Decline Being Invited To The Pity Party Of Discouragement

Larry Levine ·
Sales professionals constantly face the temptation to give into discouragement. Bad news and rejection are inevitable in sales. What's important is how you handle it. Let's be honest, we all get discouraged. It’s just one of those potholes we face as we navigate down the road called sales. When we get discouraged our attitude, belief and emotions turn negative. When this happens our productivity plummets, we tend to retreat, withdraw and bitch about everything. The risk of giving up on...
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Attention Sales Leaders... How Well Are Your Sales Reps Opening Up New Conversations?

Larry Levine ·
Conversations are the strongest sales tool that sales reps have in order to effectively build credible relationships between their clients, their brand and their company. Unfortunately, many in sales believe their customers enjoy working with them because they have the best products and best customer service. You kidding me! The way sales reps open up new conversations has a direct bearing on the close. They way sales reps open up conversations, the direction they take those conversations...
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Attention Sales Leaders... Your Sales Reps Must Get Valuable Before They Get Visible!

Larry Levine ·
In my previous blog, "Attention Sales Leaders... How Well Are Your Sales Reps Opening New Conversations?" I shared, the way sales reps open up new conversations has a direct bearing on the close. The way sales reps open up conversations, the direction they take those conversations along with the strategy behind those conversations; all will have a direct bearing on the close of the sale. Let's dive into this a bit deeper as we uncover the next layer in effectively opening up new...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003

Art Post ·
It's hard top believe that Global has been around for more than 15 years now. There's a thread below about them making their 60th acquisition. My how time flies. UPDATE 3-Xerox profit slips 7/29/038:06 AM 10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level...
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This Week in the Copier Industry 15 Years Ago, The First Week in August 2003

Art Post ·
Where on the web can you take a walk back down Memory Lane for the Copier Industry? We're proud that we have data going back 15 years for press releases, documents, pricing, leads, and our most valued data is the threads from our members over the years. It's those conversations about pricing, solutions, issues or just needed some help to close a deal that makes the Print4Pay a special place for our members! Enjoy these threads from 15 years ago this week! Buyers Laboratory Presents Ricoh...
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Four Glorious Reasons Why You Should Attend BTA National Conference in NYC

Art Post ·
Every year I try to attend at least one BTA event. This year I'll be attending my first ever BTA National Conference in New York City on September 19th through the 20th. I haven't decided if I'm going to take the SeaStreak ferry from Highlands or have a Uber buddy of mine drive me in on the 19th and pick me up on the 21st. I'm pretty lucky that I think I have the best view of the NYC skyline in all of New Jersey, others might disagree, but I've got one heck of a view. One of the events that...
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This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013

Art Post ·
I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one. This Week in the Copier Industry 5 Years Ago. Enjoy these most excellent threads from just 5 years ago! Who Makes the Best Multifunctional Copy Machine? Art Post · 8/28/1310:23 PM manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and...
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This Week in the Copier Industry 15 Years Ago, The Second Week in September 2003

Art Post ·
Haha! Something pretty funny in with one of the links below. "Moving closer to the paperless office". This was fifteen years ago. Do you remember the Ricoh C1224? Was a color MFP that had a speed of 12 pages per minute in color and 24 pages per minute in black. Needless to say that Ricoh never informed sales that the copier would go into auto calibrate during a print or copy run for up to minutes! Relive that experience with the threads below Enjoy the threads from 15 years ago this week.
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Behind Every Great Sales Professional You'll Find A Coach... Who's Your Coach?

Larry Levine ·
Kobe Bryant and Michael Jordan had Phil Jackson. Tom Brady has Bill Belichick. What's the common denominator? Coaching benefits professional athletes, so why don't more in sales leadership, sales management and in sales have coaches? Tom Brady, the New England Patriots quarterback credits much of his passing success to Tom Martinez his former quarterback coach. He worked with Brady to refine his release and improve his throwing technique. Atul Gawande a surgeon and writer for the New Yorker...
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Hey Sales Leaders: Is Your Sales Team Still Partying Like It Is 1999?

Larry Levine ·
This blog isn't meant to cause you any sorrow. This blog isn't meant not to cause you any pain. Allow me to take you back a few decades, the Thomas Guide was a sales reps best friend. It was the spiral-bound version of what our present day smartphone GPS accomplishes. Remember carrying around both a pager and a cell phone? How about taking photos and having no clue how they'd turn out? All of this got me thinking... STOP LIVING IN THE PAST Many sales leaders are still guiding their sales...
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3 Tips To Avoid Sounding Like Another Sales Monkey On The Phone

Larry Levine ·
Paper shuffling, sweaty palms, time to go to the bathroom, nobody answers the phone, surfing the internet; the excuses run rampant inside sales bullpens. Sales monkey business has run amuck inside sales teams of all sizes. Isn’t the ability to pick up the phone to potential clients supposed to be one of the defining features of a sales rep? Then why do so many do almost anything but pick up the phone to potential new clients. Successful sales professionals do not make excuses! They...
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)

Art Post ·
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Art Post ·
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 10 Years Ago (Second Week of April 2010)

Art Post ·
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects . Share our FB posts daily. Enjoy these wonderful threads from ten years ago this week! Konica Minolta Helps AMG Resources Eliminate Paper Filing Guest · 4/8/1011:21 PM .A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third...
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This Week in the Copier Industry 5 Years Ago (Second Week of April 2015)

Art Post ·
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects. 1. Promote yourselves and our business daily on social media Enjoy these incredible threads from 15 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of April 2005 Art Post · 4/12/157:15 PM . Built-in Wi-Fi in printers could make a tech's 4/18/05...
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Contex Hosts Month-Long Webinar Series to Help Customers Working Remotely During Pandemic

Art Post ·
Free webinars to be held three times weekly in April at 11am Eastern Chantilly, VA — April 6, 2020 — Contex , the world leader in large format scanning, today announces a month-long, free webinar series to help customers working remotely as a result of the current pandemic. The webinars will be led by Contex scanning expert Jerry Gautereaux, who will provide assistance and answer questions about customers’ large format scanning solutions. The webinars will be held three times a week at 11am...
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COVID19 "Remote Working" Day Eighteen of Sales

Art Post ·
Make no bones about it, I'm mentally drained. Jersey is still the same and I don't want to keep harping on what's going on here. What was cool today is Greg Walters & I had our third installment of "How to Sell Copiers in the Age of Corona Virus. For those that haven't caught the first three episodes it's basically me and Greg talking about what's going on and shooting ideas back and forth. What I liked about today is that we turned the mics on to hear from others in our Zoom meeting. We...
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This Week in the Copier Industry 5 Years Ago for the Second Week in April of 2015

Art Post ·
For those of you that are new to the industry, there's a cool blog I wrote about making the phone calls. Believe it or not the phone is your friend. You can read that here or below. Fourty Eight Hundred Phone Calls a Year Can Equal a Lot of Dough! Enjoy these awesome threads from 5 years ago this week! Bid Tabulation for Xerox_Sharp_Samsung_Canon_Kyocera.pdf Art Post · 4/14/1512:55 PM Topic Konica Minolta Expands and Enhances Corporate Communications Team at US Headquarters Art Post ·...
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This Week in the Copier Industry 5 Years Ago for the Last Week in April of 2015

Art Post ·
Below are some of the threads that were popular 5 years ago this week. One thread that's great for newbies is State of the "Art" Sales Technology. Enjoy these awesome threads from 5 years ago today! Multiple Copier Pricing Spreadsheet Art Post · 4/30/1511:12 PM Topic Fuji Xerox and Ricoh for the the Provision of Print and Imaging as-a-Service PlaaS Art Post · 4/30/1510:13 PM an option of two (2) one year extensions. The combined purchasing power of the Queensland Government has enabled the...
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This Week in the Copier Industry 10 Years Ago (Third Week of February 2010)

Art Post ·
Still chatting about today. It was an awesome day for me. For something that I didn't think I would perform well in, let's just say I nailed it. Yes, there's still plenty of fight in this old dog when it comes to selling! Enjoy these threads from Ten Years Ago This Week! Océ and Konica Minolta revise production print alliance Guest · 2/17/1010:21 PM marketing manager for production printing at Konica Minolta Australia, told ProPrint the two companies will continue to sell OEM products under...
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This Week in the Copier Industry 15 Years Ago (Last Week of February 2005)

Art Post ·
Why would this week be different than the rest of the weeks in February? Since I depleted by pipeline at the end of the year it's been quite the struggle to rebuild. Thus I'm no where near where I need to be with February coming to an end on Monday for me. To make matters worse I'm off to Aruba the first week of March for our Presidents Club Trip. I was able to add a couple of large opportunities this week, one for MNS and the other for 30 plus devices. At this time both are March or April...
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This Week in the Copier Industry 10 Years Ago (Last Week of February 2010)

Art Post ·
Recently we had a contest for all of the salespeople at Stratix. It was not a demo contest but more about telling the awesome Stratix story to our clients. There were judges and then group winners for each branch. The group winners would then have the face off. Years ago we had this contest and I failed miserably, I was so bad that I wanted to be shot. I have a hard time memorizing anything that has to be word for word, not sure what my issue is but I have an issue. This will make a good...
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Sales Professionals Do Not Suffer From Conversational Narcissism, Are You?

Larry Levine ·
Think about this statement for a moment... Sales reps who take over conversations poison their own well. When you steal your customers voice, you lower their belief in you. Narcissistic sales reps enjoy hearing themselves talk. Without fail, they find a way to circle back to their story. their product, their industry tenure and their support. They don’t intend to be rude, but they sure do get blinded by their sales light, their own dramas and sales crapola. A SOCIAL EPIDEMIC We live in a...
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This Week in the Copier Industry 5 Years Ago for the Second Week of May 2015

Art Post ·
Enjoy these threads from 15 years ago this week! Sharp Earns Business Technology Association’s Art Post · 5/12/1510:36 PM manufacturers were also presented with 2015 Channel’s Choice awards. KYOCERA Document Solutions America received the award for its Outstanding Performance as a Secondary Product Line Provider. The company also received an award in the three-way tie in the Corporate Support performance category. Tom Walsh, vice president of the Western Division for Kyocera, accepted the...
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This Week in the Copier Industry 5 Years Ago for the Last Week of May 2015

Art Post ·
Two selling days left in the month and I looking for another $10K to get me over the hump. Two days of pushing coming up and it should be exciting! Enjoy these awesome threads from 5 years ago this week! Ricoh Multi Copier Lease Award in Missouri ART POST · 5/31/1512:50 AM TOPIC Ricoh SP4520dn print will not print... ART POST · 5/26/159:58 PM Ricoh SP4520dn print will not print on to carbonless paper from Relyco. No matter what we did it was still pulling two sheets. Rats!!! Proposed...
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MSP & MSSP Industry Notes for March 14th, 2020

Art Post ·
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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COVID19 "Remote Working" Day Eleven of Sales

Art Post ·
WTF eleven days! Another late night issue for me again. It's sometime after 10PM, thus this will be another short blog again. Today our dealership had a TEAMS meeting set for 11AM. The plan was to lay out the strategy for the next 30 days or so. Yes, it seems like another 30 days of remote working is in order. I am also very thankful for that, because at least I have the ability to produce. I can't go over the details because it just doesn't make good business sense with competitors reading...
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COVID19 "Remote Working" Day Thirty-Two of Sales

Art Post ·
Yay! Our Governor is opening State and County Parks on May 2nd....with conditions with social distancing. Getting to hate that "social" crap. Many people are furious in New Jersey about the handling of the shut down along with not having the ability to get outside. After pressure the Gov caved to the pressure. However, here's what I think, we'll have such an influx to the parks and beaches from knuckle heads (govs favorite word) and out of state peeps that he will close the parks on Monday.
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This Week in the Copier Industry 5 Years Ago for the First Week of May 2015

Art Post ·
I've been in the copier industry for 40 years. Our industry has always been somewhat recession proof since we provide technology services. With another round of lay-offs in recent weeks it seems our industry is not immune to COVID19. We must be prepared for doing business in a post COVID19 business world. Which means protection of our workplace along with putting safeguards in place to protect our clients while we are in their place of business. These plans need to be developed and finalized...
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Re: Connect the MFPs you sell to any folder

Iris ·
Hi Timw, I would definitely recommend setting up multiple shared folders! I know this will save your customers a lot of time and really add value to the service you provide. Especially when every end-user gets direct access to the folders he or she uses most. Having this kind of conversation with your prospects is sure to give you insight into what is important to them and which solution will suit their needs best. You'll be surprised how many prospects aren't sure what the MFPs will be used...
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Re: The 30 Day Count Down is on for ITEX 2015

bandit41076 ·
If you plan to attend, let me know and lets chat!
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Are Your Salespeople Good Losers? Ask Cam Newton...

Larry Levine ·
"Show me a good loser, and I'll show you a loser" Vince Lombardi Well... "Here is looking at you kid! I admit I have Bronco Nation running through my blood, albeit Boise State Orange. Was I happy the Broncos won, of course. Peyton Manning, whether winning or losing is a class act. Peyton Manning and Cam Newton two phenomenal athletes at polar opposite spectrums of their careers. By now who hasn't watched the video clip of Cam walking out on the media, I laughed to myself as I watched.
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Eliminate Copier Overage Charges Once & For All

Art Post ·
Most every company owns and or leases a copy machine. In most cases these copiers are covered under a maintenance/supply agreement. The billing model that is most prevalent is where a company charges a fee for "x" amount of pages for black and color prints/copies. Those contracts are be billed annually, quarterly or monthly. In addition to the base charges (annual, quarterly or month), there is also a charge for prints/copies that were made in excess of the agreement. For example. Annual...
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The Cannata Report 30th Anniversary Awards & Charity Event

Art Post ·
This past Thursday night I was delighted that the great people at Muratec (thank you Lou & Jim)had invited me to sit at their table for this years The Cannata Report Awards & Charities Dinner. This was my third time in as many years attending the event, and it never fails that this event brings back all of those memories from when I started in the copier industry back in 1980. Starting at as technician, forced into sales (because I wasn't that great at...
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This Week in the Copier/Office Equipment Industry 10 Years Ago 2nd Week of October 2005

Art Post ·
Ten years ago this week, five autonomous robots completed the 2005 DARPA Grand Challenge , the winner (to be declared on Sunday) travelling the 132 mile course in less than 7.5 hours.   Just think of the future, will companies like Ricoh, Canon,...
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Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!

Art Post ·
After viewing the first Print Audit Insight Webinar a few months ago, I thought I would pick five existing accounts that I would approach and offer them a print analysis of their fleet.  Over the last month, I identified those five accounts, and...
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New Ricoh W6700SP Wide Format Review

Art Post ·
It's been more than five years since Ricoh has updated the Ricoh W3601 wide format printer/scanner/copier. I wasn't sure exactly how long, but googled it and found the press release for the MP 3601 that was dated March 10th, 2011. Far too long for me, but at least there is something new and different to offer our W3601 clients an upgrade path. Ricoh's wide digital wide format entry started with the MP W240 (4ppm), then the MP W2400 (4PPM), later came the MP W3600 (6ppm), and the last one of...
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Over the River, Through the Canyon of Hero's, it's off to Linkedin Copier Sales Roadshow I Go

Art Post ·
On April 15th, I'll be attending the LinkedIn Copier Sales Roadshow at Wells Fargo Connections New York in Manhattan. Now, my first thought was to get into NYC, the night before and then hold up the night in a hotel room, thus I could be bright and shiny for the 8:30AM start. However, my wife reminded me that we live in Highlands, and Highlands has a ferry service that travels to NYC every day, in fact the ferry will stop on the East Side at the 35th Ave Pier. Thus, the early morning of the...
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Top Ten Copier Proposals & Quotes for March 2016

Art Post ·
What can you find out by viewing your competitors proposals and quotes? I can gain insight about how professional that dealership of branch is, meaning a well put together proposal usually means that the dealership of direct branch is professional in everything they do Cost per page, is there something new? Have I missed some new marketing gimmick? How low can they go? Pricing, when I see proposals & quotes that have some GP in them, that actually helps me in my sales. Others are getting...
 
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