Tagged With "Digital Shift Won"
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
In a hint at what is to soon happen with tariffs on copiers/ printers from China headed to the USA, Harley Davidson Motorcycles announced today that it would shift some production headed for Europe to other global manufacturing facilities to avoid paying tariffs estimated at up to $2,200.00 per bike. It could take nine to 18 months to make this change. It also said that it would not increase prices to European dealers and would take a hit to profitability for the remainder of this year at...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I, for one, don't care much what Ricoh thinks about my selling options. Tariffs also have a way of redirecting business decisions. China may sease to be a viable place for manufacturing. No manufacturer has 100% of their maunfacturing being done in China. No matter what, the effect of any tariffs will be watered down by whatever manufacturing that is being done elsewhere. I would really love to see something that tells what % of manufacturing is being done in China broken down by...
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Re: A Halloween Tale of an A3 Copier’s Death
All great comments, this the reason to change now if you still plan to be in this industry for another twenty years. I probably won’t be, but I still have a plan in place to make the shift to niche printing hardware devices. Still continuing to educate myself for the future
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: The A4 Challenge or Opportunity
Most are missing this great opportunity to shift dollars. The satellite channels are starting to tell end-users to shift print spend to IT Security, and other more pressing issues. It won't be long before the buyer starts circumventing the sales engine of yesterday. Thanks for posting Art
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Re: The A4 Challenge or Opportunity
Does Ricoh have an A4 that will shift sort or rotate sort?
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Re: The A4 Challenge or Opportunity
The Ricoh color A4 devices have a one bin tray, they may do what you are looking for.
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Re: The A4 Challenge or Opportunity
No, they do not The one bin is only an extra output tray, originally ment for seperating faxes
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Re: Can a Digital Copier Scan to Dropbox?
Great Post Art. Xerox have a DropBox app available for their new ConnectKey devices but the user has to buy a scanpack which cover X number of scans and has a 12 month shelf-life. The advantages of having it on the MFD as an App is that any user (e.g. at a college) can log in to their DropBox account and print or scan to / from their own account securely. We've been doing the same as you and circumventing the charge or need for an app by pointing the scan to a DropBox folder on a desktop.
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by Art Post: Whoa there Art.... I've been with Canon (CSA) for 20 years. We have thousands of well satisfied customers. Not everyone everywhere is going to be happy but, to the chagrin of our competitors, most are. If they aren't, they will leave. You know it and I know it. We have ROE's that are rigidly enforced where I do business, we are not out to buy the business and the competition from Canon's own dealers often force prices to rock bottom margins. You've been at this...
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Re: Canon Business Systems Pulling a Ricoh
CSA operates under a lawless abandon. Their number one goal is to move boxes even at a loss. While they didn't lose as much this past year, they still didn't turn a profit for CUSA (canon USA) and no one at the top seemed to care. Having met some of the top tier dealers in the northeast, the sore in every single independent dealers side is canon solutions america / canon business solutions. We all know competition is out there, but to have to explain why us as a canon independent dealer is a...
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by TML: CSA operates under a lawless abandon. Their number one goal is to move boxes even at a loss. While they didn't lose as much this past year, they still didn't turn a profit for CUSA (canon USA) and no one at the top seemed to care. Having met some of the top tier dealers in the northeast, the sore in every single independent dealers side is canon solutions america / canon business solutions. We all know competition is out there, but to have to explain why us as a...
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Re: "MFP Wars" Hi Speed A3 MFP's vs A4 MFP's
Art, one of the problems is dealers servicing a machine for $30.00 a month. however, the reality is the industry has allowed the sales engine to destroy the service model. selling full service on A3 for .006 or less in volumes of 5k a month. Dealers were chasing sales revenue as they sacrificed service profits. As volumes continue declining so will margins. Dealers will begin realizing that all the A3 service they gave away is too costly to manage and the shift will begin. The A4...
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Re: HP should Buy Xerox
Appreciate the comments. However, your arguments regarding A4 vs. A3 pertain to what’s good for you. Industries which are going through disruption or when an industry’s particular product or its services become less valuable to those once dependent on them. The disease of Product-Centric thinking will infect those with a stubbornness to modify. It is not up to those who sell a product or service to determine its value. Its value is determined by those who buy the product or service.
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Re: HP should Buy Xerox
There is little to no margin in A4. Folks who want those products are just going to buy on-line. Let them. Best bet is focus on areas where you can still make money. Let other people chase the race to the bottom stuff.
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Re: HP should Buy Xerox
It’s about the realities of data. Over 80% of the current A3 placements fit into the volumes you discuss. The facts in the data also show that A3 equipment takes three service interactions to only one service interaction on A4 running comparable volumes. All dealers need to reach out to BEI Services and understand the realities of the total service cost, especially as DaaS becomes the new billing model. In the near future, the customers will have new options more than likely which will come...
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Re: BYOB... It is Not What you are Thinking...
Larry makes some excellent points and don't I know it. For the last ten years I've grown the P4P brand and my own brand through writing at least two blogs a week, sharing content on LinkedIn, sharing on Twitter, and answering any questions related to our industry that I can find on the web. If you can't blog for your own company then blog for yourself on LinkedIn, it's a great venue to get started! Someone will say, well, uh, I don't know what to write (Denver just gets turnover on Panthers...
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...
A good book on this subject is: From a Good Sales Call to a Great Sales Call ...Close more by doing what you do best... by Richard Schroder. It's about how companies should conduct post sale interviews on all deals to determine why you won or lost. They quite effectively illustrate the value of this process and why someone other than the salesrep should conduct the interview. It pretty much proves that a very high percentage of the time, the salesrep really has no clue why they lost or won...
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...
Old glory, That's a fantastic idea. I had never thought about having someone do an "exit interview" from a prospect after losing a deal or winning a deal. I would bet most sales people don't even know why they won a deal, let alone lose one. I can say that even after many years of selling I still forget at times to ask the client why they chose me. Other times they come out and say it but I bet at least 50% of the time I forget to ask. I am more inclined it seems to ask why I lost rather...
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Re: Copier Side by Side Comparisons "Do You Remember Those?"
I totally agree I have used comparisons for 36+ years, and I have won several cases just by knowing my own product and also my competitors down to detail. I always make my own from brochures and user manuals, the ones on the web and also the books were too incorrect Sometimes it is the small details that gives you the edge
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Re: WHOA!! You Need to Check Out National AZON!
Art, you're right. National Azon is a great asset to us as reps to hit the AEC vertical. In addition they also sell just stand alone large format scanners. I worked with them (but didn't win) on an opportunity at a state archive for scanning super old documents. The rep was super helpful and if it weren't for a prior relationship we would have won. Also, they offer a pretty robust media selection for wide format. We've got several customers we order media for from these guys. They have a...
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Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Well, it happened some pioneers in the print industry are delivering an as a Service model. The Participates of the Imaging Channel must respond and deliver print equipment, its supplies, it’s parts, and its labor to repair in this as a Service model. A fixed cost for a product which eats consumables. Some in the industry are beside themselves and will more than likely lose control in how they proceed unless of course, they move forward timely based on knowledge over desperation caused by...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009
It's been a hectic week for me. Had to spend a couple days in PA for meetings, coupled with the end of the month. January was nothing but a bummer. That's what happens when you cram everything in for the end of the year. One item I was happy with was my commission check. Back to rebuilding the pipeline. Enjoy these threads from ten years ago this week. Weekend Copier Notes from 1/25/09 Neal · 1/26/096:56 AM server, which is a relabeled Konica Minolta PRO C 6501. This certification is based...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009
Enjoy these threads from ten years ago this week! Weekend Copier Notes from 1/11/09 Neal · 1/11/098:32 PM replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh ), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U .S. Federal Government GSA...
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Digital Tug of War
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Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities
Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February. Well, that’s what some will say. In...
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This Week in the Copier Industry 10 Years Ago, The Last Week in September 2003
There's a cool blog below from Bill Siderys titled MFP & Copier Pay Plan Changes for the Future . If you get the chance check it our. Bill is still a member of the Print4Pay Hotel, and I'd like to thank him for his valued long time membership. Check out the threads from ten years ago this week! Weekend Copier Notes from 09/28/08 Neal · 9/30/089:36 PM , selling out to Ricoh . Details on NewCal: o Founded by former Kodak copier technicians, Steve Tarpley & Ken Wilkens in 1991 o Won...
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A Selling From The Heart Professional Engages With Their Network!
Highly successful sales professionals have highly valuable networks. They've developed them, nurtured them and cultivated them over many years. They invest considerable time in maintaining them. Engaging with your community of connections will help build upon your personal brand on social sites such as LinkedIn. If you build a large and smart network and never engage with conversation, it is the equivalent of compiling a massive rolodex and never reaching out to anyone. REQUIRES PEOPLE...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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6 Reasons Why Canon's New 715iF A4 MFP Kicks Butt
It's not that often that I get the chance to blog about something other than a Ricoh MFP. It's all not that often that I get excited about an MFP from another manufacturer. However, the introduction of the Canon iF715 imageRUNNER ADVANCE Series has me chomping at the bit for a 75pp A4 device that I could sell. The Canon 715iF has an "up to" print speed of an amazing 75 pages per minute! The reason I mentioned "up to" is because many MFP's will grind and run slower with different files.
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This Week in the Copier Industry 15 Years Ago, The Last Week in October 2003
Wile reading through the threads I re-read a post that I wrote about my brother fifteen years ago. It was this week fifteen years ago that he passed away. Even though we had our differences he is missed. Enjoy the threads from 15 years ago this week! Scan & Capture From the Copier 10/28/036:57 PM alike. When scans replace printouts and copies, it often translates into lower lease charges for dealers and diminished (high-margin) consumables revenue. In addition, selling and integrating...
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Transportation Company Expedites Accounting Processes with Flexible, Digital Workflows
The Salmon Companies, a transportation partner of the United States Postal Service, started using DocuWare to merge its business processes with those of a company it acquired resulting in an efficient, flexible, digital accounting workflow. The accounting process automation improved employee productivity, reduced costs and secured information. Founded in 1946 for hauling a load of mail for the United States Postal Service (USPS), the Salmon Companies have expanded from a regional...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003
It's hard top believe that Global has been around for more than 15 years now. There's a thread below about them making their 60th acquisition. My how time flies. UPDATE 3-Xerox profit slips 7/29/038:06 AM 10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level...
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This Week in the Copier Industry 15 Years Ago, The Third Week in August 2003
Seems like I may have misplaced a week. Last weeks thread was the first week of August, however I had notes in from the second week. Well, it's time for the third week in August notes from 15 years ago. Check out the awesome story from Old Glory below or click here Remember the 1035 Scanner/copier story? High-Speed Copiers: 8/19/037:29 PM begin? Does it require a dedicated salesperson ? Who are the best prospects? What are the best selling strategies? Perhaps any discussion of the topic...
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This Week in the Copier Industry 10 Years Ago, The Second Week in August 2008
One of the last threads in this blog is Sales Tips , that was an ongoing thread ten years ago, I just read a lot of those threads and it's worth the time to pat those threads a visit. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/17/08 Neal · 8/21/086:53 AM attributed to an un-named IKON sales rep; “At the beginning of the month, we sell solutions (Documentum, Captaris RightFax, Objectif Lune, etc.), but by the end of the month we just sell copiers ( Canon...
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This Week in the Copier Industry 10 Years Ago, The First Week in September 2008
Labor Day weekend is just about over. The end of the fiscal year 2018 is only 120 some days from gasping it's last breath. I'm looking forward to the these last four months of the year because yet again I still have that desire for success. Time to crack the whip one more time! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/31/08 Neal · 9/3/088:27 AM $588 million o 10/98, Dan Doyle resigns as CEO o 2004, DANKA sells its Canadian subsidiary to Pitney Bowes o...
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I Clicked and Didn’t See You
It’s a digital world, where are you? Today more and more of yesterday’s customers are finding new providers who deliver a digital better experience. I still hear many in sales talking about the need and value of building relationships. The problem is they are using 1990 construction methods. Today not only buyers but assumed happy customers are clicking their mouses in search of knowledge or, in search of something different, and unfortunately, many current providers are not showing up in...
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Attention Sales Leaders: What Could Your Team Do With $7.2 Million Of Sales Opportunties?
Observe those successful in sales, and you'll soon notice they're good at the art of conversation. If you think this sounds easy, think twice. Having engaging sales conversations takes a tremendous amount of skill, practice and patience. With so many leaning heavily on social media for their interactions, the less face to face communication is practiced, the less skilled your team becomes in having business conversations. If your business relies on your sales team to win clients, the better...
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Another Sales Tragedy Caused By Leaky Bucket Syndrome
What's your focus on keeping and growing your existing clients? A smart sales team doesn't chase new clients at the expense of keeping and growing existing clients. 80% of future revenue will come from just 20% of your existing clients– Gartner Group It’s 50% easier to sell to existing clients than to new clients– Marketing Metrics Repeat clients spend 33% more compared to new clients– CMO.com What do you think is required to move your client relationships from good to great? GOOD TO GREAT...
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3 Keys To Help Sales Professionals Unlock The Digital Business Door
Technology and sales enablement tools are not only helping sales professional's gain momentum in their marketplace, they're also changing the way they sell their services. Selling successfully in a digitally driven, highly networked and socially empowered business world takes a new mindset and skill set. Inside many sales departments there's a tug-of-war happening, a generational change and shift in sales thinking. Tenured, well-seasoned sales reps are watching tech savvy young professionals...
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 10 Years Ago, The Third Week in October 2008
I like to start these updates with some interesting things that happen to me in the last week or so. I received two leads and closed both of them from Linkedin. It was net new clients reaching out to me via Linkedin and requesting to set a meeting. Yes, this was the first I ever had two in one week. So I keep moving forward and keep growing my connections because you just never know when one of those calls might be for 20, 100 or 1,000 MFP's #nevergiveup Enjoy the threads from ten years ago...