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Tagged With "Copier Rep"

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Re: A Couple of True & Not So True Humerous Copier Incidents

Kyocera Guy ·
On a cold call I stopped in at a doctors office. The Office Manager was so glad to see me. She said that she was having fax issues and every time they received a fax it jammed. I told her I wasn't a tech but I would take a look. She escorted me to the fax and I looked down to see some questionably cheap paper. I simply asked if she had tried changing paper. She said "I don't have any control of the paper the hospital sends when they fax me." OooooK. She obviously didn't understand the...
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Re: A Couple of True & Not So True Humerous Copier Incidents

Art Post ·
Kyocera Guy, that was awesome!
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Re: Ten Ways Copier Reps Can Make Their Proposals Stand Out to Win More Orders!

Larry Kirsch ·
Thanks. Good reminder. Enjoy the holidays.
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Re: Top Ten Copier & MFP Quotes for November 2016

JeffR ·
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: Top Ten Copier & MFP Quotes for November 2016

Art Post ·
You should be finem what is the issue?
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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Marco Acquires New Jersey Copier/Printer Company

Art Post ·
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company

livestrong ·
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company

Art Post ·
Yup, I agree.
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Re: Marco Acquires New Jersey Copier/Printer Company

Fuser ·
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Will outside Sales Rep's go away?

Art Post ·
@Jason H it's my understanding that Canon has a rep dedicated to Amazon for the ImagePASS mfp's already
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Re: Will outside Sales Rep's go away?

Jason H ·
ImageClass?? If so that’s throw away junk just like the HP’s etc. I believe that stuff has been sold online for some time now. We don’t sell that series due to the extremely high cpc’s
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Re: Will outside Sales Rep's go away?

Old Glory ·
Even if they meet a rep, that doesn't mean that they won't oftentimes turn-around and order online. Building relationships and providing solutions is all good and I have accounts that I am very tight with. However, when the day comes that all the business I get is only from those accounts, I will starve.
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Re: Will outside Sales Rep's go away?

fisher ·
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?

Jason H ·
@fisher I agree almost completely, but to play devils advocate I will say that we are selling more desktop printers now than we ever have before. Mostly brother, as we became a partner a couple years ago. I think people are looking for reps to show them a better way than just buying another HP off amazon, but the rep still has to have a higher level conversation with the client...not just hey buy your printers from us.
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Re: Will outside Sales Rep's go away?

PatrickB ·
I believe it will be a mixed environment, just like with PC's and other peripherals. For the small number of placements, onesie-twosie, I see E-commerce and inside sales taking over the role of the outside sales rep. For the larger accounts a sales rep will continue to play a role.
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Re: Will outside Sales Rep's go away?

John Saramak ·
In 10 years there WILL be outside sales reps, and many of them will be the committed, true professionals of today. The E-Commence platform have changed our business and how we do it. For example gone are the days when you could duck into a 15 story office building and cold call. But electronic format can still be your attention getter and facilitate your efforts in creating interest. I can buy anything on line and cut out the sales person. Try doing your own investing and getting the right...
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Re: Quality Digital Office Technology

John-Austin Shepard ·
Art, we've got a rep that covers York / Gettysburg and he confirmed this. He said he heard it went down ~ 6 months ago and they started reaching out to clients towards the end of 2019 to let them know. Gonna be a big change as Quality had a lot of loyal clients (also were giving away service at rates like .003 & .032- > I've gotta imagine that'll change quickly)
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Re: Ricoh Pro C5300

Kitz ·
I tried to get more details from my Ricoh production rep, he tells me more info will be available towards the end of the month and that was it, hoping for some big changes, especially in the LCT area.
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Re: What Do You Do When You Need Competitive Copier Specs?

richard@ios ·
This was the 'bible' of the day https://www.ebay.co.uk/itm/WHA...E-1991-/311076261441
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Re: What Do You Do When You Need Competitive Copier Specs?

Art Post ·
i ALSO REMEMBER Better Buys for Business in the US! Ty for posting this
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Art Post ·
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Jason H ·
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Ask Me Anything #3

Carl Little ·
Clittle@sumnerone,com
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Re: Ask Me Anything #3

Carl Little ·
Clittle@sumnerone.com
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Re: Ask Me Anything #3

Art Post ·
Awesome Carl, I'll post the log in stuff here next week.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

Art Post ·
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: Those Magnificent Men and Their Copy Machines

Larry Kirsch ·
Terrific. All supporters are to be commended for their generousity and support..
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Re: Those Magnificent Men and Their Copy Machines

David Broaden ·
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: Those Magnificent Men and Their Copy Machines

bfox ·
Hey Art, what do you recommend to transport copiers… ie stairclimbers or general devices to move copiers around re installs etc.? Thanks for your help. bob
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
we have stair climbers when no elevators are available, other than that, we are shrink wrapping and use the cabinets, except when they are console.
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Re: Those Magnificent Men and Their Copy Machines

bfox ·
What brand do you suggest? Sent via BlackBerry by AT&T
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
can anyone help bfox, I'm not that familiar with the manufacturers for stair climbers. I found this on the web http://www.escalera.com/moving/copymachine.htm
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Ricoh & Epson = "perfect together" NOT!

GR81 ·
Call that KIP sales Rep again and make a deal with him. If you can get the deal with 2 KIP 9900s (those will replace the 4 Oce's), then you get to be a KIP dealer. He will also spend half as much in toner as those Oce machines just eat toner.
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Re: Nsi Autostore

John Mooney ·
Art, the big thing is for Nuance/Copitrak do this you need external tablets, and people are pretty sick of ecopy. We embed right in the MFP for Ricoh, Konica, Canon and Xerox so even if there's too many months left in the current lease we can embed the software in the current equipment and then just move the license to your MFPS when it's time to change hardware. I just did that with a POA rep in Denver, the customer had Canons and when they're ready switch we'll move it for a very small...
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Re: Top Ten Copier Proposals & Quotes for October 2015

Andrew Quillen ·
I'm not in KC anymore Art. I've been in Delaware for the last 9 years. I had Gates BBQ ready to ship out some burnt ends on dry ice I'll be in NJ soon for Canon imagePRESS training. I'll let you know when we can get together for a New Jersey Hotdog! Andrew
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Re: Top Ten Copier Proposals & Quotes for October 2015

Art Post ·
Andrew, awesome you coming to NJ, let me know and we'll settle and have chat some!
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Re: Selling Copiers “The Good Ole Days”

Tom Koenig ·
Come on Art, admit it. After 30 years of the good old days you would have been bored out of your mind. It is fun to look back on though. Sent from my iPhone Please excuse typos Thank you and Have a Great Day > On Nov 18, 2015, at 12:07 AM, "Print4Pay Hotel" < alerts@hoop.la > wrote: >
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Re: Need Kyocera Copier (dealer) Price List

Jason of RAM Copiers ·
Hi Art, I am with a Kyocera dealer and would love a premium upgrade. What exacly are you looking for?
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Re: Need Kyocera Copier (dealer) Price List

Art Post ·
Hey Jason: Thank you for joining!! I have the Kyocera pricing I needed. However, I will need it again in the future. We can do something then. But, we have a promo for a Premium/VIP. For each competitive (recent) quote or proposal that you email me, I will comp you a FREE month for each one. Will that work for you? Art
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Re: Samsung Copier Million Page Test "A Tree Massacre"

VinceMcHugh ·
Art, I think Samsung needed to do this test to shut the mouths of the critics. Now anyone who wonders or asks if the Samsungs are reliable will get a link to this test. My Service guys tell me that the Samsungs have been working well! And the new MX series with the Android (OS) Tablet has been very cool. That wish list item that you asked Ricoh for has already been delivered by Samsung! I have just worked with a 3rd party tech company to get the first non-Samsung Android App ported to the...
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Re: Samsung Copier Million Page Test "A Tree Massacre"

Art Post ·
Seems my Blog about the million page test was not that well received with Samsung. They complained to ENX Magazine who then pulled the blog off their site. Whatever happened to FREE Press? They were not happy that I pointed out that they used "x" amount of tree's for a 1980's type test! Since Samsung spends money with ENX, ENX pulled the blogs and is not posting any of my latest stuff. You know what, as far as I'm concerned we here this finance stuff about Sharp, Toshiba and none of the...
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Re: Samsung Copier Million Page Test "A Tree Massacre"

daninsun ·
On average for every tree taken down in US for paper it is replaced by three new ones This is one of the reasons there are more trees in US than in past Dan Schmidt (sent from mobile device) > On Nov 23, 2015, at 6:19 PM, Print4Pay Hotel < alerts@hoop.la > wrote: >
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Re: 6 Reasons Why Flat Rate Service Program Will Change the Copier Industry

TomO ·
Art, a terrific take on the changing forces in the business model of the industry. Moneyball has arrived in the imaging business.
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Re: 6 Reasons Why Flat Rate Service Program Will Change the Copier Industry

Art Post ·
Thank you Tom, writing it brought back some awesome memories
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
 
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