Tagged With "Building"

I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "New Event: BTA's 'Building My Business' Webinar Series" sent on 4/5/2015 9:15:00 AM. This is the only notification you will receive while this person is away.

Is there customer loyalty in business today? I sincerely believe it is harder today to keep your clients happy than it was 10 years ago. We can thank all of the social media outlets for attributing to this. It has been engrained in copier sales reps heads retaining your customers is low-hanging fruit. However, understanding how to create loyal customers so you can retain them is one of the most important things for a dealership. For starters, it’s critical to know the fastest ways to lose...

Over the past week, I had the honor and privilege to be a speaker at the annual BTAS conference in Sydney, Australia. BTAS , Business Technology and Services; is Australia and Asia Pacific's premier event for dealers and resellers in the office equipment, document solutions and managed services arena. The conference has a growing international reputation of eliminating the sales pitch which can often blur dealer conferences and cuts right to the chase with relevant educational content and...

Building “Sticky” Services MSPs have been told time and time again that “stickiness,” or holding on to their customers throughout the business relationshp, is key to building a successful managed service practice. But doing so can require a combination of effort and patience, according to two MSP executives who have found success and shared some of the methods they used. Wayne Hunter (photo, right), co-founder and CEO of Allen, Texas-based AvTek Solutions, and David Cox, director of...