Tagged With "Itex Show"
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: Our Best Friends Name is Darby and He's a Dog!
As a fellow pet steward I feel your loss. We had a similar discussion with a vet several weeks ago. She said If your pet can no longer do the activities it most enjoys that is when you know the difficult time has arrived. Your family pictures show a sofa that is now empty, but full of a life time of happy memories.
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Re: The "Your Price is too High" Objection
Would the lower price be a bargain if the competition doesn't show up when the customer needs them?
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Re: Six Reasons Why Copiers Leases Can Cost You More Than You Signed For
I received the below message via email yesterday. It's from Kevin Clune (President of Clune & Company LLC). I've known Kevin for years and appreciate his insight with leasing. Art, we haven’t talked in years but I still follow p4p. I liked your article about copier leasing but I thought I’d show you the attached marketing piece which shines a spotlight on some of the leasing industry’s most effective/injurious revenue enhancers. It’s a constantly evolving landscape as our industry is...
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Re: Tell em Columbo Sent You!
I agree with dr print. I always ask who my competition is and I know them well enough now to ask which rep it is. I've found lately with one company the owner has been traveling on appointments with a new rep. I've been using this to our advantage as the owner of that company is quiet an aged fellow that knows little about our industry anymore. Find out who your competition is and if that company is listed, ask how they came about selecting them (since you mentioned the incumbent is out).
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Re: OMG It's a Brother!
Thanx Jim, just goes to show us that we never know what God has in store for us
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Re: The Benefit of Building a Copier Quoting Tool
I will be working out the details for ITEX by the end of the week.If you're going to ITEX please stop by the Perfect Copier booth, the Copier Solutions booth, Arlington booth, DocuWare booth and BEI Services booth. I post something here and then post some times on the P4P Hotel Calendar.
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Re: Ditching the Polo Shirt Can Increase Your Sales
I feel like many clients are intimidated by someone in a full suit and tie. You want to relate to the customer and I rarely even see ties in the workplace anymore. Millennials just don’t care about a piece of cloth around your neck. But I’m 30 so obviously there’s a generational thing here too. I do agree with the shoes though, studies show it’s the first thing someone notices about you. I think a nice polo with a company logo shows your part of the team.
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Re: Ditching the Polo Shirt Can Increase Your Sales
I can agree with not needing the tie & suite jacket with existing accounts. At least with net new accounts a suit with no tie is still appropriate. Appreciate the comment .
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Re: ManagingThe Imaging Channel's Crisis
Anders, You read this the way you wanted. I am by far NOT predicting the end of the world. I am predicting the end of customers in the Imaging Channel being oversold based on outdated business processes. The technologies being exposed to organizations today will change their business processess and cause a speed up to the SMB's digitization. Regarding NEXERA they are the only organization in the world with data on service activity based on nearly 5 million devices. The article was written to...
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Re: HP should Buy Xerox
It’s about the realities of data. Over 80% of the current A3 placements fit into the volumes you discuss. The facts in the data also show that A3 equipment takes three service interactions to only one service interaction on A4 running comparable volumes. All dealers need to reach out to BEI Services and understand the realities of the total service cost, especially as DaaS becomes the new billing model. In the near future, the customers will have new options more than likely which will come...
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Re: ITEX 2017 "Day One"
I'm thinking of doing the premium membership I'm in The dfw area of Texas. Do you get a lot of copier leads for the state of Texas?
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Re: ITEX 2017 "Day One"
Hi Karl, I've seen at least a couple over my time here. The real benefit (IMHO) of the premium membership is the pricing and proposals you are privy to. It really helps to get an understanding of what street pricing is for certain brands and models.
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Re: ITEX 2017 "Day One"
Hey karl there are leads for Texas, and Texas is so massive there are spread out. Czech hit the nail on the head if you're just in it for the leads you maybe disappointed, it's the other stuff that has more value. Don't get me wrong their will be leads I just can guarantee how many and where they will come from
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...
Very good write up Larry. The statements are 100% right on that coming in second gives you nothing but the next phone call, door knock etc could be a win for you. I do want my sales reps to be pissed off and mad when they lose a deal. It tends to show me they really care. I personally get very upset when I lose a deal and I don't settle for second place. I am a sore loser when it comes to sales and I want my reps to be that way as well. I don't want to hear the BS "well there's always next...
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Re: Five Tips for Better Scanning of Documents with Your Copier
Even though we try to educate it seems we still get calls on lines on scans/copies. I know it's fundamental but when you train on a new unit always show them how to clean the scan glass/slit glass and how to troubleshoot the lines.
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Re: Linkedin Copier Sales Road Show - Chicago
I attended the Chicago show also & it really was eye opening. You hear a lot of talk about how social media can help you increase sales but Larry really did explain it in a way that can be understood & implemented in our day to day business plan. But he does stress to implement his ideas on top of your usual day to day prospecting & hunting for new accts. Great stuff Larry. It was the 1st Social Media type of Sales Seminar I attended. I was a bit skeptical but I see where it...
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This Week in the Copier Industry 15 Years Ago, The First Week in January 2004
Some of these devices sure do bring back some memories. interesting news with Ikon, and I remember the DiALTA Color CF5001 very well! Enjoy these threads from 15 years ago this week! Konica Minolta Unveils DiALTA Color CF5001 1/6/049:19 AM Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U .S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer /copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 15 Years Ago, The Last Week in January 2004
In the next day or so I'll be blogging about the new Ricoh IMC MFP series. There's a lot of new stuff and I'm chomping at the bit to get my hands on one. Enjoy these threads from 15 years ago this week! Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno Boston Mike · 1/28/046:58 AM document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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Sales Professionals Get To The Heart Of What Matters
Heart is greatly misunderstood. Heart is relevant in sales, culture, and in leadership yet so many get it wrong. Getting to the heart of the matter, if sales reps are unable to uncover a personal or emotional need for the prospect to make a change, then they might consider breaking off the meeting, thanking them for their time and move on to the next prospect. Yes, I know it may be harsh BUT all too often many sales reps will continue down the journey without finding what motivates the...
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Teasra is Going to ITEX
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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This Week in the Copier Industry 10 Years Ago, The Last Week in September 2003
There's a cool blog below from Bill Siderys titled MFP & Copier Pay Plan Changes for the Future . If you get the chance check it our. Bill is still a member of the Print4Pay Hotel, and I'd like to thank him for his valued long time membership. Check out the threads from ten years ago this week! Weekend Copier Notes from 09/28/08 Neal · 9/30/089:36 PM , selling out to Ricoh . Details on NewCal: o Founded by former Kodak copier technicians, Steve Tarpley & Ken Wilkens in 1991 o Won...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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Sales Professionals: Develop The Courage To Ask YOUR Clients For Feedback!
The consummate sales professional, runs their own business. They do their best to appease their clients, satisfy their needs and keep them loyal to their brand. How can you be sure your efforts bring about the desired results? If you fail to continually find out what your clients actually think about you and your service, you'll never be able to give them the best customer experience they deserve. It's their opinions about the experience they have with you that is helpful information to use...
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A True Sales Professional Knows Their Value And How To Use It
One of the most drastic changes in selling over the past decade has been the rapid evolution in customers’ overall sophistication and knowledge (courtesy of Father Google). Many of the issues salespeople encounter comes from their short-term, transaction-oriented sales mentality. This transactional approach means they go from deal to deal and from order to order. Customers made to feel like a means to an end. A TRANSACTIONAL MINDSET A transactional sales mindset runs rampant in today's sales...
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Attention Sales Leaders... What Type Of Experience Are Your Sales Reps Providing?
Quite often, we hear, toss around and intermix the word 'customer' and 'client',” but what exactly does it mean? When it comes to the experience they receive the same can be said. According to the American Heritage Dictionary, a customer is someone who buys goods or services from a store or business. The word client can also mean customer but it has a separate definition as someone who receives professional services. In a business context, the two terms are often applied differently based on...
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How Authenticity Can Maximize Your Prospecting Results
Authenticity is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake and disingenuous sales reps; that quite frankly many buyers despise them. However, authenticity separates sales reps from sales professionals and this is what buyers want! It may sound a bit touchy-feely but set aside some alone time, take a look inside yourself as sales is all about building credible, genuine and real relationships. In order to build relationships and change the way...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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Copier Quoting Tool Could Add Weeks of Selling Days Every Year
Usually I take Friday nights (yah I know it's Monday) off from writing a blog. My Friday's are usually spent relaxing with access to my iPhone or PC, and watching Gold Rush and ZNation. I had a call from my buddy Jesse with Pahoda Imaging while on my way back to the office from an appointment. Jesse is the smartest dude when it comes to marketing copiers on line. He's got his stuff down! Jesse sends me this link to check out one of his copier sites that he's just built. He told me that it...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003
It's Sunday night, I start vaca on Wednsday of this week. Not a lot of stuff from last week, except for the additional tariffs that will go into effect the first week of August. We're not sure if copiers are included this go around. Enjoy the threads from 156 years ago this week! Sales Training Help 7/15/034:56 PM December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major...
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Color Label Press University "Glossary of Terms" Part Nine, Course One
Yes, Since Summer is winding down, I thought I'd get back in the groove with the glossary of terms for Color Label Presses. It was a few months ago when I went cold calling in South Jersey. I was on the lookout for copiers but also wanted to keep my eyes open for companies that could benefit from a label press or a corrugated press. If you're not familiar with a corrugated press that device will allow a user print graphics for use on card board boxes. I was able to find three companies that...
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This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013
I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one. This Week in the Copier Industry 5 Years Ago. Enjoy these most excellent threads from just 5 years ago! Who Makes the Best Multifunctional Copy Machine? Art Post · 8/28/1310:23 PM manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and...
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Another Sales Tragedy Caused By Leaky Bucket Syndrome
What's your focus on keeping and growing your existing clients? A smart sales team doesn't chase new clients at the expense of keeping and growing existing clients. 80% of future revenue will come from just 20% of your existing clients– Gartner Group It’s 50% easier to sell to existing clients than to new clients– Marketing Metrics Repeat clients spend 33% more compared to new clients– CMO.com What do you think is required to move your client relationships from good to great? GOOD TO GREAT...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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OMG, it's a Brother "Part 3"
It Tuesday evening, just past midnight my time and a little past nine pm Vegas time. The flight out to Vegas was comfortable and a nice flight. I had five hours to reflect on meeting Peter (my brother) at McCarren airport. About a week ago I had suggested that he pick me up at the airport on his way to Las Vegas. Peter agreed and the time was coming to and end when we finally would meet in person. For the last three weeks we've been chatting on and off. With most of the calls was more about...
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This Week in the Copier Industry 10 Years Ago, The Third Week in October 2008
I like to start these updates with some interesting things that happen to me in the last week or so. I received two leads and closed both of them from Linkedin. It was net new clients reaching out to me via Linkedin and requesting to set a meeting. Yes, this was the first I ever had two in one week. So I keep moving forward and keep growing my connections because you just never know when one of those calls might be for 20, 100 or 1,000 MFP's #nevergiveup Enjoy the threads from ten years ago...
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This Week in the Copier Industry 15 Years Ago, The Third Week in October 2003
Crap there's a ton of threads below! From 1998-2003 many of us in the copier industry ew nothing about network printing and scanning. In addition neither did our managers and techs. The Print4Pay Hotel allowed us have a community where we could share experiences technical stuff and help meet our client expectations. Fifteen years later and all dealerships have on staff IT people and knowledgeable technicians that can handle most everything. Enjoy the threads from 15 years ago this week!
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This Week in the Copier Industry 15 Years Ago, The Second Week in November 2003
So it was fifteen years ago that Ricoh launched the first GBC puncher. I remember it well, chads were evenly distributed through out the entire device! One of my accounts had to vacuum their GBC puncher once a week. Enjoy the threads from 15 years ago this week! Toshiba America Business Solutions Introduces the Flagship Model in its Workgroup Color Printer Line Boston Mike · 11/10/036:05 PM in TABS color printer product line. Boasting a powerful 600 MHz processor and 256 MB of standard RAM...
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This Week in the Copier/Office Equipment Industry 15 Years Ago (Last Week of February 2004)
Just a short story from an order I had last week. The client was an existing account, almost five years ago it was net new. Thus I had some promo's I could throw at the client in order to secure the order. Now it comes time for the renewal almost 5 years later, there are some payments left in the lease. There is no way I can sell them at the same lease price per month. I also made an early mistake on the pricing when I met with the client. I never presented the lease price for the new...
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Emotional Alchemical Marketing
Emotional Alchemical Marketing By: Nathan Dube https://www.youtube.com/watch?time_continue=1&v=JzYFjCk6sMk The video posted above was created by a prospect/customer of a company I used to work for . The video was a submission for a promotional contest series that I created for my company to generate brand awareness regarding our products and services. The “Destroy Your Printer Contest” series is an excellent example of what I like to refer to as “emotional alchemical marketing”. The...