Tagged With "Insights Into The Imaging Channel"
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
I just created my own YouTube channel doing product videos with future ones planned mostly focussed on MS365. https://www.youtube.com/watch?v=_OotckdOtEg ... and I am working Linkedin a lot more in different ways. Most of the people I know say they have never gotten a lead from Linkedin. They think of this site as a static business card talking about who they are and not what they can do for the customer. They never post to Linkedin. Like most things, Linkedin requires almost daily work to...
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
SSG that's an awesome video! You can send links to clients, and direct them to your channel. It's a virtual demo that keeps on giving. Kudos I have some of the same issues with getting appointments through Linkedin, however I know of several peeps that use Linkedin as their only source for prospecting and they are doing well. I will keep working it since I have a Navigator account now
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Re: Will outside Sales Rep's go away?
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!
Great article, thanks Art! Take care, John John MacInnes President Print Audit - The Print Management Company Phone: 403 689-7627 Fax: 403 249-9471 jmacinnes@printaudit.com http://www.printaudit.com *There is always something going on at Print Audit. Click here.*< http://www.printaudit.com/news.asp > *Have Fun - Build Great Products – “WOW” our Customers***
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!
ty John! Love your products! Can't wait to meet you and the gang in September
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Re: Kyocera SWOT
Kyocera Guy, Way to earn the title! Thanks, man. To give the rest of the P4P crew some food for thought, here is what I have so far: Strengths Emerging as Europe Market Leader, Could be Replicated in Other Regions Ceyoniq ECM Acquisition a Bold Move, Solutions Goal $332M to $830M by 2018 HyPAS Platform Well Respected, Hybrid Java/Web Services has Potential Solid US Dealer Channel, Strong Partner Relationships and Value Proposition A4 MFP and SFP Expansion Creating Extremely Comprehensive...
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Re: Another Ricoh Dealer Takes on Konica Minolta
KenMark Office Systems Joins Elite Konica Minolta Dealer Channel Massachusetts-based Company to Offer Award-Winning Lines of Konica Minolta MFPs, Production Print Systems, Printers, and Software Solutions Ramsey, N.J. and Mashpee, Mass. - September 15, 2009 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that KenMark Office Systems (KenMark) of Mashpee,...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
KM has strengthened itself dramatically in the past 5 years and while losing this distribution channel is a kick in the rear, the biggest impact will be losing the high end Oce'. Would tend to think that will lead to KM getting deeper in bed with Kodak. I worked for Oce' for two years and frankly they are going to have to learn how NOT to sell on the lowest price now that they are being directed by Canon.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Canon and Océ: More Details Canon and Océ: More Details By Cary Sherburne on November 19th, 2009 Océ management conducted a well-attended press teleconference today to provide further details of its acquisition by Canon. Jan Hol, who was interviewed earlier by WhatTheyThink, was on the line from Europe, and North America was represented by Mal Baboyian, president, production printing systems, Océ North America, and Joe Skrzypczak President and CEO of Océ North America. Océ reiterated that...
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Re: Questions about Xerox's MPS Offerings to SMB Customers
Hey Art, I have not heard of the XPS program. But Xerox has alot of flavors of MPS, thats for sure. So far it looks like Xerox has a well developed direct-to-enterprise MPS program through Xerox Global Services (XGS). This has been around for a while, but they recently "announced" it as Enterprise Print Services (EPS). Four components: - Office support - Remote worker/device support - Production and mailroom support - External doc procurement (outsourcing) Its pretty all-encompassing. Thats...
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Re: Ricoh Pro C720
Just a guess, but this is baxically a slowed down C900 so I would think it would be handled like the C900 in the dealer channel.
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Lexmark A4 lineup
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: The Next One
I confirmed this w/ my Lexmark DSM, but he says that the re-branded models they're providing for Ricoh will not have the same solutions set as the Lexmark systems available through their BSD channel and that they should have a higher CPC. I'm not sure what the launch date is, because it was originally supposed to be first quarter of this year, but maybe my Lanier DSM meant Q1 of their Fiscal Year, which would mean after March.
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Re: Matt Espe named CEO of Ricoh Americas Corp
Mentioned in the Dealer Conference Call: Committed to Dealer Channel (6 times) Committed to "Rules of Engagement" (3 times) interesting comment: "ways to support your leasing needs" by Hickling or Hicklin "this multiphase process will take time"
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Re: Ricoh Ikon Letter
4. Will your branding change? For the foreseeable future, we will maintain a separate Ricoh Business Solutions channel and IKON channel to ensure consistency and continuity with our Dealers and customers. 5. Will this announcement impact how I use iSuite or PartsNet? No you will continue to utilize iSuite and PartsNet in the same fashion currently being used and will see no changes to the systems as a result of the integration planning. At your service...
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Re: Ricoh Ikon Letter
Email I sent to the email address referenced above: How will the changes that were announced today affect the RFG Dealer Channel? I work for a Lanier Dealer that was formerly a Gestetner Dealer. One of our primary concerns over the past several years is that RBS & IKON consistently undercut us on price, not only for hardware but also for service & supplies, which is where we make our profit. Additionally, there are currently 9 other entities (including RBS & IKON) in the...
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Re: Ricoh Ikon Letter
It will be interesting to see where the loyalty lies with this group of execs. I can remember shen they brought in Jim Ivy in Feb of 2000 (gee, it's been that long!), he moved in most of his guys from Savin. For the most part Ivy did an excellent job with Ricoh and Savin. I'm thinking Ricoh turns even further away from the Dealer Channel in the years to come.
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Re: Konica Minolta’s new 240f multifunctional is a versatile performer
Considering the fact that Konica-Minolta makes a number of the Muratec systems, could it be that this is a product that KM manufactured this product for their own distribution channel? Wait, who cares? It's a friggin' desktop.
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Re: Ricoh Ikon Letter
Old Glory, you are way off-base regarding profitability to Ricoh on an $8,000 sale through the dealer or through their direct channel. When Ricoh sells to the dealer, the dealer is responsible for all ofthe end-marketing expenses related to the brick-and-mortar + sales rep expenses. When Ricoh (or other mfrs) run their own branches, there is a tremendous amount of overhead associated with that operation. Hence, this is one reason why Ricoh's dealer division, while smaller, was the only part...
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Re: Ricoh Ikon Letter
It would seem that it all depends on where you structure your profitability. Since Ricoh is a Japanese manufacturer and sells its product to the US Ricoh company and then US Ricoh sells it to a dealer or direct, the profits can be structured to be very little if any in the US and very profitable in Japan. Ex: cost to manufacture is 10, sell to US mfg. sales concern for 20, US concern sells it for 22, dealers or direct sell it for 24. The cost of goods to the US is high and the profits remain...
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Re: Mark Pollack Joins Konica Minolta!
http://kmbs.konicaminolta.us/c...s-solutions-usa.html Industry Veteran to Bring Leadership, Expertise to Konica Minolta as Vice President, Marketing Communications and Program Development Ramsey, N.J. - July 29, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced Mark Pollack has joined the company as Vice President, Marketing Communications and Program...
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Re: Marketshare
Ricoh and Canon both say they are number 1 in the US and they are both right depending on how you are counting. Canon includes its desktop MFPs that sell in retail and Ricoh includes all MFPs priced above $1,000. Both include products that sell through any channel, but Canon has far more retail products that skew sales share in its favor. By Ricoh's math, it is number 1 with a 23.1 US share, followed by Canon. Ricoh also stated that it had the #1 color mfp share in 2009 (7 straight years)...
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Re: Another Ricoh Direct Give Away
Headshot: Weclome to the P4P Forums! Yes, the thread is about two years old and on going. There's a lot of customers that you can't sell value and thus they are the price buyers. Seems like theres more of these with the down economy. I know my self and others guys sell the crap out of value and sometimes it works and sometimes it doesn't. I think the biggest gripe between dealers and direct is the fact that direct in most cases can sell lower than a dealer can buy the equipment. Let's face...
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Re: Another Ricoh Direct Give Away
Well, my view the situation you describe is this: If Ford wants to sell cars directly, that's fine and they can do that. If they instead choose to sell cars through dealers, they do not need also come into the same market as those dealers and hang a big banner saying "$4,000 cheaper than not buying direct!" "Get better support by buying direct!" All I'm trying to say is this: If you have a dealer channel, support it. If you think direct is the way to go, just get rid of dealers. Simple enough.
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Re: Konica Minolta (US) Acquires IT Company
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the company has acquired All Covered, Inc. (All Covered), a leading provider of Managed IT Services to the small- and medium-size business (SMB) market. A nationwide technology services organization, All Covered delivers a diverse range of services including proactive server management, remote monitoring, cloud...
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Re: Lexmark Dealer MFPs vs IT Channel MFPs
The MFP's and single-function printers available via the Lexmark BSD channel are keyed differently than their counterparts that are available online & through the VAR channel. When orders are placed via Ingram Micro or TechData, a BSD receives discounts on both hardware and consumables. The impact the discounted consumables have on lowering the CPP is pretty significant, at least enough so to keep my customers from buying the hardware at a slightly lower price online.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs
Just to clarify, they aren't "basically the same" they are EXACTLY the same. There is no difference in any way between the X and XS, other than the toner they can accept.
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Re: New A3 TASKalfa 305/255
Its so easy to set up that the new models have already emerged in Europe in IT channel configurations identified as the FS-6025MFP and FS-6030MFP. We'll see about the US since this is not very dealer friendly from a service revenue perspective, but interesting none the less and a testament to how easy to maintain it is.
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Re: New A3 TASKalfa 305/255
If I were a Kyocera Dealer I'd be worried that this system will make it to the IT and VAR Channel here in the US.
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Re: Japan Crisis
Tsunami To Crimp Toner Supplies? Posted by Lamont Wood Mar 28, 2011 06:30 PM In the short term, yes, but in the long term things will probably sort themselves out, predicts economist's blog. Amidst all the other bad news out of Japan after the recent earthquake and tsunami, now it appears that toner may get scarce, at least for a while. \t A Forbes blog notes that Barclays Capital is predicting that Canon and Fujitsu Xerox may soon face shortages of toner material due to the disaster.
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Re: Ricoh USA Eliminates CEO/President
This is probably the best article I have ever read concerning the reality at Ricoh: http://industryanalysts.com/IA...esident_%26_CEO.html It is such an accurate depiction of the situation since IKON took over the reigns at Ricoh. The only item that I disagree with is that the Dealer channel is only about 12% of Ricoh's total revenue (as opposed to the 20% mentioned in the article). The comparison to how current leadership at Konica Minolta is steadily growing revenue and becoming the new...
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Re: KYOCERA MITA ANNOUNCES EXECUTIVE TRANSITION
Could it be that he will soon replace Ed McLaughlin when he leaves SHARP? Or, perhaps Ricoh will tap this executive to save their Dealer channel. Unless there is some type of scandal, such as the one that led to the demise of Mark Hurd at HP, then Michael may have left on his own accord. Where will he wind up becomes the question.
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Re: A Day That Will Never Be Forgotten
I was home in NJ getting ready to go out cold calling, had just came downstairs and I got a call from my mother-in law stating to turn on channel 7 because a plabe just hit the world trade building. I thought WTF??? How could that happen, and there it was, one of the towers on fire. I watched the news broadcast and then saw the other plane swoop in and hit the second tower! I was speachless, I tried to call the wife on her cell and could get a call out. I then went my backyard which...
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Re: Ricoh Loses another Top Exec
Today we are announcing a change in our direct field sales leadership as Mark Bottini has decided to resign his position as Vice President of Direct Sales for Ricoh U.S. to accept a senior leadership position at an outside company. I want to thank Mark for his many contributions to Ricoh and IKON. He started his career in sales with IKON over 20 years ago and has held many leadership positions at the Area, Region and national level. His leadership, commitment and enthusiasm have been...
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Re: Ricoh Loses another Top Exec
Your comments above demonstrate the frustration that many RFG (Ricoh / SAVIN / Lanier) Dealers are feeling, which began when Ricoh acquired IKON. Since then, many Independent Dealers have picked up another Product Line, or bolstered their business with the other Vendor(s) they were already carrying. Ricoh is simply not stable, especially for Independent Dealers that sell Ricoh / Savin / Lanier. Yet, even the IKON / RBS direct side is faltering and the musical chairs amongst 'leadership' will...
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Re: Ricoh Loses another Top Exec
You guessed correctly! Now that yet another 'IKON' guy has been named the Dealer Division VP for Ricoh, will it result in a final nail in the coffin for Ricoh's Dealer channel? Jim Corridi is the infamous Ricoh employye that managed the large IKON business before Ricoh acquired the GIANT. It was Corriddi who helped IKON grow their business to 46% of Ricoh's total revenues at one point, which harmed may RFG Dealers during the process. As one example, Jim negotiated a deal that allowed IKON to...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
Medical, Government (especially local municipalities), Healthcare, Mortgage, Title and of course anyone who does not use ledger size paper. I'm not so impressed with the scanning speed (over 30 ipm) is probably at 200dpi which is ok. Not impressed with Ricoh's the document feeder that is used. What I do like is the browser unit, this should enable users to connect to the web and utilize services like UDOCX, Google Docs and much more. All we can hope is that Ricoh does not release these to...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
If Ricoh does release these to the VAR channel, I hope they do the same thing Lexmark has done with their Business Solutions Dealer models that use a different, lower-cost set of consumables than the models the VAR channel has access to.
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Re: Ricoh Unveils Managed Document Services 2.0
Any thoughts? Any of Ricoh's MDS stuff trickling to channel outside of chaMPS?
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Re: What I Want for Christmas....
Instead, it looks like the Dealer channel will be getting a 5% Price Increase on Equipment and a 3% Price Increase on Aftermarket, effective January 1, 2012. I guess it's better than coal. Ho Ho Hos!
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Re: Canon shaking up the great white north
Wow, what comes around goes around right, could it be that copier history may repeat it self in the near future and become more dealer orientated (especially due to financial conditions), one would tend to think that this is the logical course of action in order to increase profits. Maybe ib the future when you look at the time line of the industry as whole, you would then see a 20-25 year blip where direct channel was seen more as a fad, rather than a good business model.
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Re: Canon shaking up the great white north
Your teaser headline made me think that Ricoh Canada had sold all of its branches. Not quite the case, just Sasquatch. It reflects the realities of a direct channel - very high infrastructure and management costs, along with the recognition that the mfrs need to focus on the opportunities where they have an advantage, in particular where they are large geographic or global entities. By using the dealers to focus on the SMB market, the costs to support that channel are much less. I can see...
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Re: Transform Global 2012
Day one has passed and overall, I'm impressed with the event. I actually ran into a couple of P4P members and finally after all of these years got to meet Lee Rummage from RJ Young. On Wednesday evening Oki hosted the evening reception @ Hiltons Signature Island. Food, drinks and networking, at this time I also had to the chance to meet Greg Walters (Death of the Copier) and now the newly elected President of the MPSA. I also ran across many new contacts and believe it or not many readers of...
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Re: Ricoh Dealership in Minnesota will buy.......
This will be interesting to see if this is a continued model. Is Ricoh looking to have the dealer channel target the down the street business and have the direct side target verticals, major and national accounts?
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Re: Ricoh Dealership in Minnesota will buy.......
If this is the strategy I am sure they have run the numbers. However, I would think that the down the street business is more profitable on the service side than the major and national accounts. The large accounts represent high revenues, but usually very tight service margins when compared to down the street business. I wondeer if overall profitability would suffer if they move all the down the street business to the dealer channel?
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Re: Konica Minolta Sales Up !
With other manufacturers, like IKON (I mean Ricoh), focused primarily on their Direct channel, Konica Minolta has become the organization with the friendliest and fastest growing Dealer channel. Now that XEROX has changed their business model, SHARP is on the brink of collapse, and Canon continues to suffer in the market, Konica Minolta may be in a very solid position going forward.
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Re: Ricoh Dealership in Minnesota will buy.......
Ahead of schedule: Ricoh Hands Over Accounts to Dealer MALVERN, PA. and MINNEAPOLIS, MN, Nov. 20, 2012 –Ricoh Americas Corporation and Metro Sales, Inc. announced a strategic agreement for the sales, service and operations of certain Ricoh direct channel commercial customers in the Duluth, Rochester and St. Cloud, Minnesota areas. Beginning December 1, 2012, Metro Sales, Inc. will acquire select Ricoh commercial accounts and support these customers with sales, service and supplies. “Metro...
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Re: NEC Corporation of America Announces Closure of Document Solutions Division (DSD)
Sharp seems like the Mfr that is going after the smaller dealers these days. After their financial situation & not selling thru the Global/Xerox channel, they are signing up more new dealers than anyone else lately.