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Tagged With "Business Intelligence Group"

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Re: Marco Acquires New Jersey Copier/Printer Company

Art Post ·
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company

livestrong ·
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company

Art Post ·
Yup, I agree.
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Re: Marco Acquires New Jersey Copier/Printer Company

Fuser ·
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ask Me Anything

TML ·
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything

Art Post ·
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

Art Post ·
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: The Cannata Report 30th Anniversary Awards & Charity Event

Larry Kirsch ·
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
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Re: 10 Ways to Close Net New Business #4 of #10

Art Post ·
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: Those Magnificent Men and Their Copy Machines

David Broaden ·
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: When is Net New Business not Net New Business?

Jason H ·
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?

Czech ·
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?

jay robinson ·
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?

jay robinson ·
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?

Jason H ·
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?

Art Post ·
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: When is Net New Business not Net New Business?

txeagle24 ·
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Around the World with Ricoh

Art Post ·
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints

SalesServiceGuy ·
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints

SalesServiceGuy ·
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
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Re: Toshiba Introduces Powerful Desktop Multifunction Printer Trio

Art Post ·
Anyone have info on these new models?
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Re: Ricoh To Acquire ColorGATE Digital Output Solutions GmbH, An Industrial Printing Software Company

msaeger ·
packaging, floor and wall coverings as well as textiles. Now these are mostly done using analog methods. This stuff is moving to digital look at the digital printing devices coming from HP, efi, and a bunch of people that were not part of the group selling printers to offices.
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Part Two: Leasing News Exclusive: The Opposition and How Senator Steven Glazer Got SB 1235 Passed (Part 2 of 3) By Tom McCurnin Leasing News Legal Editor The bill was "Engrossed and Enrolled" and presented to the Governor at 5 p.m., September 12th, awaiting his decision to sign or veto. How He Pushed It Through the Legislature What are the takeaways from this interview and SB 1235? ▪ First , I Was Surprised at the Overwhelming Support of Trade Groups for the Bill. When he rattled off the...
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Around the Word with Konica Minolta

Art Post ·
Konica Minolta Business Solutions Enters Predictive Healthcare Analytics with Value-Based Care Platform August 13, 2018 11:30 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ and Foster City, CA – August 13, 2018, Aug. 13, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Inc.’s (Konica Minolta) Business Innovation Center (BIC), technology innovator for the healthcare industry, announces today the company’s breakthrough entry into the healthcare analytics market: a Value-Based...
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Re: GR firm wins Muskegon school district's copier bid

GMAN ·
Not only did Office Machines Company (a SHARP Dealer) lose out to IKON, the following Ricoh Family Group Dealers lost out to IKON: Lanier = Advanced Imaging Solutions Ricoh = Applied Imaging Savin = Adams Remco This trend will continue, wherein more and more IKON wins are realized at the expense of the Independent Dealers.
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Re: GR firm wins Muskegon school district's copier bid

Neal ·
I understand that these dealers are part of the RFG, but they are also dual line dealers. Advanced Imaging recently taking on Canon and Adams Remco using Toshiba, especially for bid situations. Not as familiar with Applied Imaging, but I believe they are Canon also.
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Re: Need help with Pay for Print Solution

Old Glory ·
If I am hearing this right, you have two issues...USB access and driverless/wireless printing. Others have USB printing, we don't. However, we have HotSpot Printers that no one else has. http://www.printeron.net/landing/ricoh/Ricoh.html I am going to assume that you are not familier with this. HotSpot printers allow you to print from anything that has email access including iPhones or BlackBerries. You don't need drivers and you don't need to be on the network. You just email the file to a...
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Re: Savin SPC221SF and scan to email

Art Post (Guest) ·
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Neal ·
Konica Minolta Says It Has No Plan to Counter Oce Bid (Update1) By Mariko Yasu Nov. 17 (Bloomberg) -- Konica Minolta Holdings Inc., the Japanese lens and office-equipment maker, said it has no plan to counter Canon Inc.’s offer to buy Oce NV for 730 million euros ($1.1 billion). “There’s no plan to make an offer to Oce at the moment,” Minoru Ikehara, a spokesman at the Tokyobased company, said by phone today. While Konica Minolta had considered an acquisition of the Venlo, Netherlands-based...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Found this on the web today:: By Pavel Alpeyev Nov. 18 (Bloomberg) -- Orbis Funds, the asset manager that opposed takeover offers by Warren Buffett and Citigroup Inc., rejected Canon Inc.’s 730 million euro ($1.1 billion) bid to buy unprofitable Dutch printer maker Oce NV as too low. Canon’s 8.60 euros-a-share offer “significantly undervalues” Oce’s assets, and Orbis doesn’t want to sell its stake of about 10 percent at that price, the Bermuda-based manager of $20 billion in assets said in a...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
SCENARIOS-Will Canon succeed in its bid for Oce? * Canon offering 730 million euros to buy Oce * Shareholder Orbis with 10 percent stake opposes offer * Oce shares remain above Canon's 8.60 euro offer By Harro ten Wolde AMSTERDAM, Nov 20 (Reuters) -Japan's Canon (7751.T) plans to buy Dutch copier and printer maker Oce (OCEN.AS) for 730 million euros ($1.09 billion), but large Oce shareholder Orbis said the offer undervalued the company. In response, Oce shares passed Canon's 70 percent...
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Re: DECEMBER PROMOS* and HOME THEATER GIVEAWAY!!*

Eric Hanson (Guest) ·
If anyone needs details of the latest promotions or assistance with Large Format Solutions, please contact me at 856-547-3691 or eric@paradigmimaging.com Have a Safe & Happy Holiday Season! Eric Hanson Paradigm Imaging Group
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Is there a different approach?

Art Post (Guest) ·
Check this thread out: http://p4photel.com/eve/forums...76084491/m/162102322 What we need more of is open discussions for all. We're all in the same boat, whether we're selling Ricoh, Canon, Xerox, KonicaMinolta, Sharp...etc. Sharing our ideas how how to sell more, learn more about the competition, how certain third party software will enable a solution will all help us in the long run. Having a better group effort will help all of us, there are only a handful of us that will stay at one...
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Re: Ricoh Production Printing

GMAN ·
Tim Vellek to lead the Production Printing Business Group (PPBG) was also part of the announcement today. He has many challenges ahead...
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Re: Ricoh Production Printing

Tripper ·
Tim was already leading PPBG. I don't think this was a change at all, but a continuation of current responsibility.
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Re: Ricoh Production Printing

GMAN ·
Not sure my post mentions the word "change" anywhere. I do think it is interesting that they have not yet dismantled the Production Print Business Group (PPBG), as IKON (formerly known as Ricoh) tries to reduce costs.
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Re: Ricoh Ikon Letter

Art Post (Guest) ·
It will be interesting to see where the loyalty lies with this group of execs. I can remember shen they brought in Jim Ivy in Feb of 2000 (gee, it's been that long!), he moved in most of his guys from Savin. For the most part Ivy did an excellent job with Ricoh and Savin. I'm thinking Ricoh turns even further away from the Dealer Channel in the years to come.
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Re: Colortrac Inc. Distributes its SmartLF Wide Format Scanners via Promark Technology

Art Post (Guest) ·
Colortrac Announces Financial Results and Growth in Scanner Sales Colortrac Inc. Colortrac has achieved record unit sales, revenue, and profit in their financial year ending April 30th 2010. Not including new business from OEM agreements, worldwide unit sales of Colortrac brand SmartLF large-format scanners increased by 24 percent over the previous year. Colortrac's consolidated result (unaudited) shows that group revenues increased by 42 percent to GBP £7.3 million, with a corresponding...
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Re: A4 Page Volumes

M138 ·
I'm looking at a break point of around 10k/month, at that point, at least at my dealership, a3 is a lower tco. They [the samsung rep]say when you look at total volumes, 11x17 only accounts for like 3% of the global print volume. What I've seen is that its not accurate to extrapolate that only 3% of customers need it, it means that there is a wider group of customers that use it outside AEC, but they do a tiny amount of it. Even so, once you've got a feature that is used, even marginally,...
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Re: A4 Page Volumes

Art Post (Guest) ·
The most important question to ask is "how much do you copy 11x17"? If the answer is none, then the next question is "how often do you print 11x17"? When the answer is quite often, well A3 is then a no brainer, however if the answer is rarely, then I'll bundle an 11x17 laser or ink printer. Based on under 10K per month, A4 will save the customer on the TCO over the term of a 5 year lease.
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain

Art Post (Guest) ·
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: canon dealership

txeagle24 ·
Canon has a strong reputation for quality and great brand recognition with businesses of all sizes. I can't tell you how many times I've heard prospects say they'll never use anything but Canon equipment, especially for color, & we all know that's where the money lies. We're a sole-line Lanier dealer (w/ Lexmark on the side for desktops & A4 mono). From my position as a Major Account Rep, I would love to have Canon. That's always a tough call to make, though, for a dealer principal,...
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Re: MOM Sues OSU for $1M over COMDOC Secret...

Art Post (Guest) ·
Two outside entities are claiming Ohio State University .Ohio State University Latest from The Business Journals Leading the List: Highest-paid Ohio State officialsHarley-Davidson CEO aims to ‘wow’ riders to keep turnaround in gearSlideshow: Most expensive college football programs Follow this company .employees have had improper contact with companies going through public bidding for university business, Columbus Business First reports. Cincinnati office equipment supplier Modern Office...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Larry Levine ·
Canon had a release preview of the Canon 1700 today. Impressive unit and compact. Canon has aligned with Photizo Group for MDS/MPS strategies. My gut is Canon is jumping into MPS with not all oars in the water.
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Re: Need leasing help!

Printfun ·
Art- You can try Mart Financial Group, Inc. in Schaumburg, Il. They are not really big, but they have offered some creative ways to work with customers with these issues. Ph. 1-800-926-8755
 
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