Tagged With "Data-as-a-Service"
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Ricoh brings enterprise-class workflow solutions to small and medium-sized businesses, via the cloud
Broken link- This is a neat new way to integrate workflow with cloud storage. Subscription based-
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Re: New Research Shows Small to Midsize Businesses Are Putting Themselves at Risk for Crippling Data Losses
Even though this is a press release from a vendor there's some excellent information that we can use!
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Re: Hackers can crash your printer, how to not let it happen to you
good blog to send to your customers
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Re: What the heck is a Customer Success Manager?
Paul Very nice. A few questions for you. Was the SBB just for printers or where their MFP's included also? At $35K per month I'm thinking their had to be some MFP's. As you know I'm a believer in SBB, and just wish the dealership that I work for could embrace SBB. it is the wave of the future and the only way to combat the race to zero for the cost per page. Art
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Re: What would your service department do?
If they asked me, I would tell them to make sales cost what the wholesaler bid plus the cost of the PM and limit the sale to a 36 month term lease and under 20K/mo. environment. I guarantee all would be happy...sales, service and customer.
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Re: What would your service department do?
We do quite a bit of pre-owned equipment. We probably wouldn't bother reselling a high meter machine like in the original post to a client. We would wholesale a machine like that. We cherry pick low meter machines from our own equipment that comes back and from several brokers. The majority of our pre-owned that we sell to customers has less than 200,000 total impressions and a lot of it has less than 100,000. Our supply of real nice, low meter pre-owned is such that we don't need to sell...
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Re: What would your service department do?
We do a fair amount of preowned equipment. We also cherry pick our own lease returns and a few brokers here and there. We typically do not put a machine back out in the field with more than 200,000 on it. Bigger machines maybe 300K but thats about our limit.
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Re: What would your service department do?
Of course I keep a few junkers around for the folks who only want to spend a thousand dollars or more. I'll never understand the thought process in that. We have a customer that buys a 800.00 junker about once a year. He is on his 4th one now in 3 years and even after showing him he could have bought a new one that would last a long time, he sends me a check for 800.00 and tells me to bring the machine over.
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Re: CPD declines to pay ransom in data attack
agree or disagree, did they make the right move?
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Re: More Info on "Subscription" Services
Well it's not exactly a subscription service. Take Ricoh ICE for example, if a dealer wants to resell it, it's available for purchase for 1-5 year terms for a decent discount. Now I've heard the same as you, that with the new intelligent series that users will be able to download apps and pay for them monthly. Which leads to a heck of a lot of questions. Who gets the comp? Is a credit card info residing on the hard drive? Who's going to support it if it's downloaded directly from the...
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Re: More Info on "Subscription" Services
We are often guilty of looking at everything through a dealer's lense. Ricoh doesn't look at anything with an eye to the dealer channel. When you look at SAS from the Direct perspective things make more sense.
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Canon Discovery Services Expands its Discovery Expertise with Key New Hires
NEW YORK , Jan. 28, 2019 /PRNewswire/ -- Canon Discovery Services, a division of Canon Business Process Services (Canon), has enhanced its discovery and litigation support capabilities with the addition of two industry veterans. Erin Corken joins Canon as Sales Solution Engineer while Brian Ingram assumes the role of Manager of Discovery Services. Ms. Corken is an attorney with extensive experience working at leading international law firms and FORTUNE 100 corporations. She has managed a...
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility
CHEYENNE, Wyo., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Green House Data, a leader in platform-agnostic managed IT infrastructure solutions including cloud hosting, colocation, and disaster recovery, has announced it will complete the Phase 3 expansion of its Cheyenne, Wyoming data center and headquarters by adding two new data center floors for a combined 7,500 square feet of white space that will meet ongoing demand for cloud services and colocated equipment. “The market has responded...
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HiGro Group portfolio company, DRS Holdings, LLC, Acquires the Assets of docuLynx
NEW YORK--(BUSINESS WIRE)--Dec 17, 2018--The HiGro Group LLC (“HiGro”), through its portfolio company DRS Imaging Services, LLC, has acquired a majority of the assets of docuLynx Inc., a leading provider of Document Management Software and Services. Financial terms of the transaction were not disclosed. Founded in 2004, docuLynx provides Document Management Software and Solutions (“DMSS”) to a large number of clients across the corporate, education, healthcare and government verticals.
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Magna5 Earns Microsoft Skype for Business SIP Trunking Certification
Dallas, TX, Jan. 23, 2019 (GLOBE NEWSWIRE) -- Magna5 , a national leader in cloud and managed IT services, today announced it has received Microsoft Skype for Business SIP Trunking Certification to drive team collaboration with calling, conferencing, video, and sharing. SIP trunking cuts costs and simplifies enterprise communications by allowing companies to consolidate their organization’s connections to the public switched telephone network (PSTN) at one central location instead of needing...
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Ricoh earns BLI PaceSetter award for Healthcare in the Hospital Networks category for its strong services, technology portfolio
MALVERN, Pa. , Feb. 11, 2019 /PRNewswire/ -- Ricoh USA , Inc. has announced that Keypoint Intelligence Buyers Lab (BLI) has awarded Ricoh a 2019-2020 BLI PaceSetter award for Healthcare in the Hospital Networks category. Buyers Lab, the world's leading independent evaluator of document imaging software, hardware, and services, selected Ricoh as a winner in this category due to its wide-ranging offerings and expertise that empower hospital networks with secured, effective tools ranging from...
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Canon Business Process Services On-Demand Webcast: The Role of Social Media Evidence in Product Liability Litigation
NEW YORK , Oct. 2, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights an important and timely legal issue. When mired in a product liability case, getting access to the other party's social media posts can be a critical part of the strategy for trial. Canon's webcast provides practical information on how courts limit access depending on privilege, relevance and proportionality as well as how legal...
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Managed Services Provider NuMSP acquires Info-Link Technologies, Inc.
CLIFTON, N.J. and MOUNT VERNON, Ohio , Aug. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced the acquisition of Info-Link Technologies, Inc. , a full-service information technology firm, offering complete network solutions for businesses throughout the greater Columbus area. This acquisition is another step on the path to grow NuMSP offerings targeted to the small and midsize business (SMB) market in...
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Canon Business Process Services Announces Webcast: "The Role of Social Media Evidence in Product Liability Litigation"
NEW YORK , Sept. 18, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) announces an upcoming webcast, " The Role of Social Media Evidence in Product Liability Litigation ," scheduled for September 25 at 1 p.m. ‒ 2 p.m. EST . The webcast focuses on how, in today's litigation environment, social media content can have a significant effect on a case. Product liability cases, whether involving prescribed drugs or medical devices, automobile or other product defects, are as susceptible...
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Konica Minolta Named to MSSP Alert Top 100 Managed Services
Ramsey, NJ, Sept. 19, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced that MSSP Alert, published by After Nines Inc., has named Konica Minolta to the Top 100 MSSPs list for 2018 Top 100 MSSPs for 2018 . This year marks the second consecutive year Konica Minolta has received this distinct recognition that honors the top 100 Managed Security Services Providers (MSSPs) that specialize in comprehensive, outsourced cybersecurity services.
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ARRIS Launches Managed Business Networks
SUWANEE, Ga. , Aug. 30, 2018 /PRNewswire/ -- ARRIS International plc (NASDAQ : ARRS) today introduced Managed Business Networks, a new set of enterprise solutions aimed at creating new revenue streams for service providers. ARRIS ® Managed Business Networks is part of ARRIS Professional Services. It combines expertise, processes and tools to help service providers deliver value-added enterprise services in verticals like small-to-medium businesses (SMB), education, hospitality, venues, and...
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Dealertrack Brings Same-Day Speed and Efficiency to Lenders Processing Paper Auto Contracts
NORTH HILLS, N.Y., Sept. 13, 2018 /PRNewswire/ -- Dealertrack Digital Document Services, founded in 2004, recognized the need to improve paper contract processing for lenders of all sizes while the auto retail industry transitions to a more digital-centric workflow. With service offerings to match each lender's contract volume needs, Digital Document Services provides all lenders with a same-day digitization of paper funding packages that enables faster funding review and approval. With...
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New Canon Whitepaper Explores Automating Information Governance and Compliance
NEW YORK , Oct. 9, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) has published a new whitepaper, " Automating Information Governance and Compliance ." The whitepaper, part of Canon's future-ready leadership series, addresses strategies for better managing information governance, regulatory compliance and data privacy, which are all pressing concerns for today's business leaders. To maintain a comprehensive information governance program, organizations must be able to preserve...
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Edge Technology Group Climbs to No. 42 on Channel Futures List of Top 501 Global Managed Service Providers
GREENWICH, Conn.--( BUSINESS WIRE )--Edge Technology Group, a global technology advisory and fully-managed IT service provider, today announced that Channel Futures , a brand within Informa , has named Edge to the number 42 spot on its 2018 MSP 501 Worldwide Rankings. The company advanced nine spots from No. 51 in 2017. The MSP 501 is the information technology channel’s first, largest and most comprehensive ranking of Managed IT Services Providers worldwide. Edge will be recognized at a...
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Konica Minolta MFPs Safeguards Data Against Hackers
Ramsey, NJ, Oct. 10, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced results from an extensive security test of Konica Minolta’s bizhub line of multifunction printers (MFPs) against hacking attempts. The tests, conducted by NTT Data, an internationally respected IT services provider, concluded that the printers were not vulnerable to major security breaches. The hacking of vital, confidential information is a risk businesses face...
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Williams Data Management Renews Its Commitment to Privacy With PRISM Privacy+ Certification
LOS ANGELES , June 29, 2018 /PRNewswire/ -- Williams Data Management, a leader in Records Management, received its renewed PRISM Privacy+ Certification (Professional Records and Information Services Management), which solidifies the commitment to protect the physical storage and handling of hard-copy records and off-line removable media of its clients. With its renewed certification, Williams joins an elite group of companies who are PRISM Privacy+ Certified. Only 35 businesses in the world...
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DocuWare Forms for Information Management Enhanced Web Forms for Clearer Data Capture
DocuWare Forms for Information Management Enhanced Web Forms for Clearer Data Capture New Windsor, July 17, 2018 - Web-based forms created with DocuWare Forms simplify and speed up data collection. Created by any user through an intuitive, no-code interface, forms combine with digital workflow to push along even the most complex processes. Recognizing the high utility of web forms and its widespread use in its customer base, DocuWare enhanced the functionality of input fields for optimized,...
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Ricoh brings enterprise-class workflow solutions to small and medium-sized businesses, via the cloud
MALVERN, Pa. , June 25, 2018 /PRNewswire/ -- Ricoh USA , Inc. today announced its RICOH Cloud Workflow Solutions portfolio, a collection of cloud-based technologies that bring streamlined simplicity to small and medium-sized businesses (SMBs) in affordable, scalable, subscription-based packages. These solutions empower digital workplaces by eliminating manual steps, reducing manual data entry and improving speed and accuracy, so SMBs can maintain their focus on core business activities while...
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MERP Systems Awarded Data and Document Management Systems Contract by the US Environmental Protection Agency (EPA)
HERNDON, Va., Aug. 14, 2018 /PRNewswire-PRWeb/ -- MERP Systems, Inc. (MERP) was awarded a new contract by the US Environmental Protection Agency's (EPA) Office of Chemical Safety and Pollution Prevention (OCSPP) for its Document and Data Management support. MERP will provide the EPA comprehensive Data and Document management services through a five-year $8.6 M contract to address data analysis, management, archival of documents and data pertaining to the Office of Pesticide Programs (OPP)...
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Docupace Announces New Data-Driven Formless Account Opening Wizard and Delivery of its Winter Product Release
LOS ANGELES , Jan. 28, 2019 /PRNewswire/ -- Docupace Technologies, Inc. , a leading provider of digital operations software for the wealth management industry, recently announced new advancements of the Docupace Platform with the delivery of its Winter Product Release that results in a better user experience and dramatically streamlines the client onboarding and account opening process for our customers. With the secure, cloud-based Docupace Platform, the Docupace team provides a suite of...
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Mopria Print Service Now Available for Unified Endpoint Management Solutions
The Mopria ® Alliance , a global non-profit membership organization providing universal standards and solutions for print and scan, today announced that its Mopria Print Service app for Android is now available for easy integration into Unified Endpoint Management (UEM) solutions, and is available on the MobileIron MarketPlace . Now IT departments using MobileIron solutions can easily offer and account for mobile printing across their enterprise, providing an essential enterprise function...
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FileCloud Unveils Governance, Automated Document Lifecycle Management for Multicloud Environments
AUSTIN, Texas--( BUSINESS WIRE )-- FileCloud , a cloud-agnostic enterprise file sync and sharing platform, today announced data governance features to enable automatic document life cycle management. Designed for data governance of regulated industries, FileCloud empowers organizations to automate the creation, retention, archival and deletion of files across on-premises and public cloud environments. Enterprise organizations are placing great emphasis on data governance as content...
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Workspace Of The Future On Display Today At The Dimension Data Digital Workplace Center of Excellence In Silicon Valley
NEW YORK , Oct. 11, 2018 /PRNewswire/ -- Dimension Data , a USD 8 billion global technology integrator, managed services provider and member of the NTT Group , announces the opening of a Digital Workplace Center of Excellence at the NTT Global Innovation Center in Silicon Valley. Through its ubiquitous mesh of voice, video, end-user computing, mobility and security technologies, the workspace of the future enables continuous innovation of fresh business models, processes and outcomes. The...
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Konica Minolta MFPs Safeguard Data Against Hackers
Repeated tests by NTT Data to access vital information failed to breach security MISSISSAUGA, Ontario, Oct. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. ( Konica Minolta ) today announced the results of an extensive security test conducted by NTT Data, an internationally respected IT services provider. The tests, which were conducted on Konica Minolta’s bizhub line of multifunction printers (MFPs) and were designed to simulate a series of repeated hacking...
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WorkSmart Expands IT Services to Atlanta
DURHAM, N.C. , Oct. 16, 2018 /PRNewswire-PRWeb/ -- WorkSmart today announced the acquisition of CDI Managed Services' small and midsize business (SMB) clients, expanding WorkSmart's footprint into Atlanta, GA and the New York Metro area. The acquisition was finalized on October 1st, 2018 . WorkSmart was founded in 2001 and has grown steadily to become the leading managed IT services provider in the Carolinas. "CDI Managed Services and WorkSmart share the same values, methodologies, and focus...
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Canon Financial Services Wins a BTA Channel Choice Award for Third-Party Leasing
Canon Financial Services Wins a BTA Channel Choice Award for Third-Party Leasing MELVILLE, N.Y. , Oct. 29, 2018 /PRNewswire/ -- In its commitment to supporting the dealer community, Canon Financial Services, a subsidiary of Canon U.S.A. , Inc., a leader in digital imaging solutions, wins a 2018 Channel Choice Award. Granted by Business Technology Association (BTA), the award recognizes Canon Financial Services for its third-party leasing. "We pride ourselves on our commitment to service with...
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Canon Business Process Services On-Demand Webcast: Expanding Procurement's Influence and Value
NEW YORK , Oct. 31, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights key challenges and opportunities for today's procurement professionals. Does your organization have an agile procurement team that quickly responds to changing stakeholder demands? Canon's webcast provides practical information on how improving agility is pivotal in elevating procurement's role to a trusted advisor. The webcast, "Top...
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Cloud Managed Service Provider, Comport, Discusses The Importance Of A Data Backup Strategy For Mid-Size, Large, and Enterprise Companies
RAMSEY, N.J. , Nov. 8, 2018 /PRNewswire/ -- As part of their commitment to helping businesses operate at peak efficiency, cloud managed service provider , Comport, discusses the importance of a data backup strategy for mid-size, large, and enterprise companies. When businesses reach a certain size, they start to accumulate a large amount of data. This information can range from customer details to files critical for operation, losing that data can create compliance issues, fines or worse.
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AWS Clears Enlighten IT as Managed Service Provider on GovCloud; Dave Levy Quoted
TYSONS CORNER, VA, November 12, 2018 — Amazon Web Services certified Enlighten IT Consulting as an approved provider of AWS cloud managed services to the former’s government customers following a third-party review of the latter’s offerings, ExecutiveBiz reported Oct. 12 . MacAulay-Brown , the parent company of EITC, said Oct. 11 the AWS Managed Service Provider designation serves to vet its subsidiary’s Big Data Platform and Rapid Analytic Deployment and Management Framework for use on AWS...
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Managed Services Provider NuMSP Expands with Acquisition of Swift Systems
CLIFTON, N.J. and FREDERICK, Md. , Nov. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced its entry into the Eastern Seaboard SMB IT services market with the acquisition of Maryland -based Swift Systems, a full-service managed service provider (MSP) offering comprehensive IT solutions for small and midsized businesses. This acquisition, the fifth for NuMSP, continues its buildout of a national managed...
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ViON Named to The Channel Company’s Managed Service Provider Top 500 List
HERNDON, Va.--( BUSINESS WIRE )-- ViON , a cloud service provider and market leader in the design, delivery and maintenance of mission-critical IT infrastructure solutions, announced today it has been named to The Channel Company’s Managed Service Provider Top 500 list (MSP500), which honors leading managed service providers who are driving change across the IT channel. ViON is recognized as a winner within the Elite 150 category, reserved for solution providers with a large IT footprint and...
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Canon Whitepaper Examines Leveraging Machine Learning and Artificial Intelligence
NEW YORK , Nov. 28, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) has published a new whitepaper, "Leveraging Machine Learning and Artificial Intelligence." The whitepaper, part of Canon's future-ready leadership series, explores the importance of reimagining business processes so that enterprises are better prepared to compete and deliver on their growth targets. Developments in techniques such as machine learning, artificial intelligence and process automation bring the...
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The Neat Company's Machine Learning Engine Now Supports Multiple Small Business Document Types
PHILADELPHIA , Oct. 18, 2018 /PRNewswire/ -- A leader in expense management and bookkeeping automation solutions for small business, The Neat Company's patented machine learning technology provides accurate data extraction of critical accounting-related data from small business documents and now supports automated data extraction and classification for receipts, invoices and other financial documents. Since its launch in 2002, The Neat Company has been continuously working to refine...
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10 Questions to Ask Your Law Firm’s Managed IT Services Provider
Managed IT services for law firms has evolved from its early days of providing offshore support services, data center space and outsourced IT hardware. The strategy of managed IT services has now emerged as a valuable approach for law firms who choose to partner with an expert services provider. With today’s innovative model, the managed services provider assumes operational responsibility for the firm’s IT systems and operations—either portions of or the entire IT function. Examples include...
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Xerox Announces US Expansion of IT Services – From Data Center to Desktop – For SMBs
Feb 03, 2020 — Solutions , Software NORWALK, Conn. — Xerox today announced the expansion of its IT Services across Xerox Business Solutions in the U.S. Designed specifically for small to medium-sized businesses (SMBs), Xerox IT Services provides a personalized suite of end-to-end IT solutions that streamlines technology procurement and implementation processes while providing reliable, always-on IT support. “Most small and medium-sized businesses can’t afford to build out an IT department...