Tagged With "Bakers Dozen Lease"
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Re: Ricoh & Epson = "perfect together" NOT!
We don't sell the Epson, I do hear that many Ricoh wide format dealers are looking to change. The W3602 is due out something this spring, Ricoh is waiting to exhaust inventories on the W3601. I have not sold a W3601 yet this year and believe I only sold a handful last year, I used to sell at least a dozen a year. The W3602 will have the GUI as the color systems and many of the same features, sad but the GUI and the MFP features will still put us way behind with the likes of KIP & Oce
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Re: Got A Situation! What would ou do?
If you hope to have any sort of longevity in this business, reputation is everything. The person that feels burned will tell no less than a dozen people about the bad experience they had. Sadly I meet people on a regular basis who have been badly stung by people in our industry. Really pisses me off.
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Re: New Ricoh 4410SPF "brainshark" review
Obviously competition in areas varies and often dictates what we can or can't charge. However, I think the day is rapidly approaching where there won't be enough opportunities at decent commission to make a living there. My level of support is often times predicated on the size (and therefore profit) of the deal. I say deal because if a deal has the potential of a dozen SP 4410's, it may be worth top level support. When I started 30+ years ago, 100% of the copiers sold were sold by people...
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Re: PaperCut
You would be correct in the difference from the Papercut NG version vs. the MF version. We have sold about a dozen variations and it is a great product that makes a lot of sense. We have implemented it with MPS and MF solutions and it helps us keep the competition out. It's also great with swipe cards (HID/Kastle, etc...). Good luck.
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Re: Epson 7700 advice request
NO problems, I have about a half a dozen in the field, the only issue we had was with a customer who had bad lot of paper.
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Re: Big, Big News from Xerox!!
May 1, 2003 - Xerox Partners with Industry Specialists to Develop Solutions for New Digital Office Products NEW YORK, April 30, 2003 – More than a dozen ready-to-go business solutions that will help customers increase productivity and transform their workflows were unveiled today by Xerox Corporation (NYSE: XRX) and its Premier Business Partners. The new or improved solutions couple the industry expertise of partner companies with the productivity benefits of Xerox office multifunction...
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Re: Ricoh Rumor!! New Strategy?
We have a half dozen or so in the field, no complaints here, I did watch a customer send a print job of a 100 page booklet and there was no pause. Is this just happening with copies? If so, it could be a memory issue. The machine that I spoke about had the memory upgrade installed before we put it in the field. That may be the issue. Let me know what you come up with.
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"
Art, I work in a Ricoh Direct (Lanier legacy) office located in an area where there are three local RFG competitors in our market. We have explicit instructions to disengage (turn around and walk out) if it's an IKON account or one belonging to the two other RFG dealers. Except for IKON, the dealers can compete against our MIFs and do so with no qualms. They kill us on price, too, which seems to be a different situation than is occurring in other parts of the country. As an example, a...
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"
Thanx for the input, most of us were taught the same way as you, although back in the old days were used features on the copier to figure out how a customer could save time with certain copy jobs. I'm sure different parts of the country depending upon Market area use different pricing. It's a mess but we all have to live with it (RFG), however all of us as sales people should try to get more dollars out of our systems and solutions because we have the best hardware systems and solutions out...
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Re: Samsung 6345n MFP
Yes, we have had successful scan2email and fax4ward2email. We have about 1/2 dozen in the field, the first two our techs pulled thier hair out trying to get it set up for scan2email. Keep in mind that this if this machine is going to recieve letter and legal faxes, it will only print then on letter or legal (no mixing), our solution to this was to set everyone up with fax4ward2email.
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Re: Ricoh 2035 vs Mita 4035
Art, Thank you so much for your help here! You have gone above and beyond! Ted, Mike & Merlin, Thank You as well! Here is what I have come up with. Kyocera Mita shortcomings: newer, with less overall experience with our rat race. I certainly recognize their connected experience, while on the other hand, why PS emulation and not the real deal? As it relates to the 4035 specifically: >Less efficient duplexing (thanks Merlin) >No 100 DPI scan >Only Tiff and PDF scan, NO M-TIFF,...
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Re: Ricoh 2035 vs Mita 4035
Greg... Here are the Kyocera Salesman Comebacks for your list just so you know.... This is not a knock on anyone, just telling you what I would say if these questions were posed to me... posted Thu February 12 2004 04:45 PM Art, Thank you so much for your help here! You have gone above and beyond! Ted, Mike & Merlin, Thank You as well! Here is what I have come up with. Kyocera Mita shortcomings: newer, with less overall experience with our rat race. I certainly recognize their connected...
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Re: Political Speeches
Politics effects us all and 4 years is a very long time. Thanks for posting this and I have forwarded it on at least a dozen times. He says he's not Muslim but just how closely does this align with what our Muslim enemies want??? Pretty darn close.
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Re: Jam Frequency
If the machines are well maintained with Ricoh supplies and parts and kept at the target volume, they (ours) generally go from PM to PM. Maybe 1 call in between. But is for instance a Gest 5502 is run at 2k a month, you will be there a half dozen times for CQ/Jams. Or a 2212 at more than 25K and you'll be clearing jams and replaceing fuser a half dozen times between PMs. Generally, these machines rum very well. Also I hve noticed that if the morale in the office is low the mchine takes the heat.
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Re: Introducing the Ricoh(R) AC104,
This retagged Samsung product is in my opinion below Ricoh's standards. As an independent distributor, we have sold some of the Samsungs over the past year and a half and found them for the most part to be a disappoinment. I believe Ricoh is targeting the same SOHO prospects we were when we began implementing the Samsungs. My conclusion is that these prospects are better off purchasing from retail stores if they want inferior products. There has to be a line we won't cross, and under $1000...
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Re: Firmware Issues That Need To Be Resolved
I see where you are coming from John. I cannot comment on your SM because I have known some "small town dealer-owners" who will contrict a service depts effectiveness. Sometimes because he doesnt trust the SM, sometimes because he doesnt trust anyone. If you cut the balls off of the members of the choir, you will have a choir of sopranos. As far as firmware updates, I apply them when they affect the specific operation of the machine. Thats probably 30-40% of the time. Firmware updates...
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Re: The End Is Nigh
A lot has been said. Some I don't totally agree with. Here are just a bunch of random thoughts. * First off, $44,000 YTD??? Is that calender year? The last thing I would be worrying about is GP. * I only work major accounts from an assigned list. However, when I had a territory, I didn't require GP out of every deal. If I could prepare and email a proposal in less than 10 minutes and that was all that was required of me, I'd do it with next to no GP. If it stuck, I've bolstered my revenue...
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Re: Six Reasons Why Copiers Leases Can Cost You More Than You Signed For
Cheryl Thanx for the response! I'm on the side of transparency. I want companies to recognize that there are some dealers that, well, they should not be doing business with. Here in the North East we're seeing some down right dirty tactics when it comes to moving product. You're right, no reputable dealer would uplift 25%, however we do have at leas one dealer that I know of that has the kind of uplift. Not sure what you meant here, can you clarify? "Let's recognize that the dealer never...
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Re: Epson T series 5270D
I've sold about a dozen and zero complaints. Thinking my clients may not be printing as much as your client though. In one recent sale, I also sold the Tameran stacker with the T5270 for a larger volume account.
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Re: Processor Cores
You are correct that 4 cores aren't 2x as fast as two cores. As Art said, "Faster is better" and 4 cores are definitely faster. One trick here is that the cores process different threads at the same time, but don't think about it as scanning and printing and faxing. Each separate function probably has a dozen tasks associated with it and those can now be processed faster with multiple cores. Is it faster? Yes. Is this a huge deal? No. Would the customer notice any difference in the end?
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Re: Ricoh Wide Format update
The biggest thing that jumps out at me with this product is that you are not carrying this machine up a flight of stairs. With the current model you can separate the main body from the roll base and you can muscle it up a flight of stairs. I have at lease half a dozen installs currently where the machine is on a second floor with no elevator.
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Re: Scanners Desktop vs Centralized MFP Scanning
Desktop scanners are a commodity that IT will buy from CDW. That's a fact. No way around it. I've got a major medical account where I have all the copiers and printers. The customer has at least 400 desktop scanners. Their IT Department buys them on line. The same goes for the half dozen White Boards they have. I did quote them on Ricoh Whiteboards and they thought I was out of my mind because my price was so far out of line with what they'd found on-line. I can't propose these products,...
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Re: Rep Retention and Recruitment
I'm not sure there is a hard and fast answer but we are going more toward spending that "salary and benefits" money on marketing, telemarketing and lead programs which in turn helps fund the best and most productive sales reps. We all know that it is getting harder and harder to make the money we have grown accustomed to making. It takes a lot more sales every year to even come close to making the income of years past so keeping good reps becomes a challenge. When I started in the business...
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Re: Does Your Copier Dealership Offer A Bakers Dozen?
I was explaining the Bakers Dozen to a rep about a week ago. I used it all the time about 17-18 years ago. It was an easier sell for people that were opposed to a lease.
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Konica Minolta Executive Team Serves Lunch to Those in Need
Ramsey, NJ, Dec. 20, 2018 (GLOBE NEWSWIRE) -- This week, members of the executive team at Konica Minolta Business Solutions U.S.A., Inc ., (Konica Minolta), spent an afternoon giving back to the New Jersey community. Through the Bergen Volunteer Center’s ‘All in A Day’s Work’ program, the team provided and served a three-course meal to those in need at The Bergen County Housing, Health and Human Services Center, an organization that aims to prevent and end homelessness in the state. As a...
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TPx Appoints Christine Moyer as Dallas Channel Manager
TPx , the premier managed services provider, has added Christine Moyer to its fast-growing national team of channel sales managers. She will work with channel partners in the Dallas area to ensure they have everything they need to be successful when marketing, selling and supporting TPx solutions. Moyer is moving to TPx’s channel management team from its direct sales team, where she was a top performer who regularly sold above quota. Prior to joining TPx, she was an account manager for PCM,...
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Konica Minolta’s Award Winning Digital Print Technologies Showcased at Print 18
Ramsey, NJ, Oct. 01, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) is excited to participate in the Print 18 show in Chicago, September 30 – October 2 (Booth# 1611), showcasing its award-winning digital print technologies. This is evident by the technology giant’s announcement at today’s press conference of being a recipient of the PRO award. This is in recognition of its ongoing commitment to excellence in the quality of its digital ink presses.
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Cognidox launches latest upgrade to leading document management solution
New version enables faster, simpler intranet creation and easier FDA record compliance Cambridge, UK, 20 September 2018 - Cognidox , the leading provider of document management solutions for the high-tech industry, today launched the latest version of its flagship lean document management software. Designed to meet the needs of its growing customer base, version 9.1 features multiple enhancements, many based on user feedback. Cognidox logo Companies can now create intranet pages simply,...
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Konica Minolta Partners with Printing Industry Midwest and Printing Industries of America
Minneapolis, Minn. – Printing Industry Midwest (PIM) is pleased to announce that Konica Minolta Business Solutions (KMBS) has become a “Premier Provider” supporting many of PIM’s signature events as well as being the print service provider for The Loupe, PIM’s official publication. In addition to KMBS’s new regional relationship with PIM, they are also building on their relationship with the printing industry at the national level. Printing Industries of America (PIA) and KMBS have joined...
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Printing Industries of America Announces Addition of Konica Minolta to National Buying Program
Pittsburgh, Pa. – Printing Industries of America (PIA) is pleased to announce the addition of Konica Minolta Business Solutions to its National Buying Program. Building on the existing partnership of the two organizations, Konica Minolta will now offer considerable discounts to PIA members on more than two dozen of its bizhub and Accurio digital production printers. “For many years, Konica Minolta has been associated with Printing Industries of America—as a member, as a sponsor, and most...
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Computex Technology Solutions Acquires Synetra, Inc.
HOUSTON, Aug. 02, 2018 (GLOBE NEWSWIRE) -- Expanding its reach and advancing its market expertise and IT services specialization, top-ranking national IT services provider Computex Technology Solutions today announced the acquisition of Dallas-based managed service provider (MSP) Synetra, Inc. The deal marks the fourth acquisition by Computex since 2012, and the first under the leadership of its President and CEO John Schilsky. “Computex continues to invest in the talent, technology and...
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VLCM Announces Partnership with ecoprintQ Inc, an Authorized Solution Center for PaperCut Software
SALT LAKE CITY--(BUSINESS WIRE)--Mar 11, 2019--VLCM, a regional leader in Managed Print Services, today announced its partnership with ecoprintQ Inc, Authorized Solution Center for PaperCut, a global leader in providing print management solutions. From simple tracking and monitoring of print jobs, to integrating BYOD printing or advanced custom job management, PaperCut software can be up and running in minutes. VLCM is one of the only Utah-based partners that has the capability to sell and...
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This Week in the Copier Industry 5 Years Ago (First Week of February 2015)
Do you want to relive the madness from 5 years ago when Sharp was sinking fast? If so we've got many of those threads in this weeks edition of what went on in the copier industry 5 years ago. Foxconn and the people have done an excellent job in rebuilding the brand, the programs and adding quality dealers! Enjoy These Threads from 5 Years Ago This Week! Bid Tabulation for Canon, Lanier & Toshiba for 180 plus Copiers Art Post · 2/7/1511:41 PM...
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COVID19 "Remote Working" Day Thirteen of Sales
I was hoping that day thirteen would be a lucky number for me. It wasn't and I'm still hanging in their with zero orders since I started working remotely. I had a tough time going to sleep last night, the mind was still running, thoughts of what to if this that or the other thing happens. Even with two sleeping pills it was not a good night. Think I finally dozed off somewhere in the 1AM area. Thursday has started just like every other day. By 8am I was at the PC and going through my CRM to...
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Sharp Earns 2020-2021 BLI PaceSetter Award
Recognized by Buyers Lab in the Smart Workplace: Collaboration Systems Category MONTVALE, N.J. , April 8, 2020 / PRNewswire / -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announces today that it is has earned a Buyers Lab PaceSetter award . Presented by Keypoint Intelligence - Buyers Lab, a world leader in independent evaluation of document imaging and smart workplace business products, the recognition highlights Sharp in the...
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COVID19 "Remote Working" Day Twenty-Five of Sales
The end of the day was pretty cool for me. After 5pm I had the chance to speak with a dealer principal out on the West Coast. Yes, things are just as bad out there as here in New Jersey. But we really didn't speak about COVID19 that much, instead our talk was about how the industry has changed in ten years and where are industry is going in the next ten years. It's always great to hear from dealer principals that still have the desire to go after it in this business! Yes, there are still...
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Copier dealers thrive selling content services solutions; Impact Networking, LLC and Kelley Connect share their successes as Authorized DocuWare Partners
If you want to provide real solutions for real business process challenges that organizations face every day, consider becoming an Authorized DocuWare Partner. By adding content services to your product portfolio, you can accelerate your sales with a unique selling proposition setting you apart from your competition. For complete details on the Partner Program, click here . To request to speak to someone about becoming a Partner, click here or contact mary.williams@docuware.com . Tonight, I...
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COVID19 "Remote Working" Day Forty-Two of Sales
This will probably be one of those shorter blogs tonight, however you never know once I start writing. A few minutes ago (it's 10PM) I just set an appointment for this Friday with a net new production prospect. I had emailed him earlier in the day and a few minutes ago I received the reply that yes Friday at 10AM works. Let me touch on the email a bit. The subject line was "hope you are well" and the base of the email spoke more about new 5th station color technology that could increase...
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COVID19 "Remote Working" Day Twelve of Sales
I'm going to start this a little different tonight. I'll start at the end of my day because that part of the day had a profound effect on the rest of the evening. Earlier in the day I text'd one of my clients that I have an opportunity with. The text was simple with "how you holding up". Since the churches are closed in NJ, I opted for the text rather than the call. I was also mildly concerned since there were many cases of the virus in his town and he's a bit older than me. Thirty of forty...
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COVID19 "Remote Working" Day Thirty-Seven of Sales
Thirty-seven business days now since I was optioned to working from my home office. The average number of selling days is twenty-two per month. Five days from now it will be two solid business months and 66% of the quarter. Our fearless and blessed Governor just extended his Executive Order for his Emergency Act for another thirty days in the State of New Jersey. I'm kinda torn about this now, 30 more days of working from home could be a good thing since I'm on such a roll and who wants to...
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AMN Achieves Highest Ranking Ever for Healthcare MSP in Global HRO Today Customer Satisfaction Award
DALLAS and SAN DIEGO, May 19, 2020 /PRNewswire/ -- AMN Healthcare (NYSE: AMN), the leader and innovator in healthcare total talent services to facilities across the nation, took second place in Overall Leaders and first place in Quality of Service Leaders in the global HRO Today’s 2020 Baker’s Dozen Customer Satisfaction Ratings: Managed Service Programs (MSP) . The HRO Today awards presented to AMN are an unprecedented achievement for any healthcare MSP provider, and also the highest...
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COVID19 "Remote Working" Day Forty-Four of Sales
It's 10:36PM on a warm night in New Jersey. Finally we have a day in the low eighties and there was no wind that blew in from the ocean. When that wind comes off the water we can be anywhere from 10-20 degrees cooler from inland parts of Jersey. There's also a chance that a week from today we just may be feeling the effects of a tropical storm that is suppose to move up the coast. If this storm becomes a tropical depression that stormed will be dubbed Arthur. What a great way to start off...
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Re: Charging for computer related calls
I know the feeling, I've had this conversation with many customers over the years. First and foremost, get a piece of paper (we call ours the Connectivity Support agreement) saying what is included and what is not. As others have stated, it's best to have the customer actively decline ongoing connectivity support, then the conversation is quite simple: "Well, we do offer an agreement that covers that, but I see here that you declined that service". My talk track when customers simply will...
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Re: Thoughts about Healthcare Reform Bill?
"It is, I guess, politically correct, widely believed, that to say that American health care is the best in the world. It's not. There's a much more complicated story there. For some kinds of care... rescue care. Yes, we're the best in the world. If you need very complex cardiac surgery or very advanced chemotherapy for your cancer or some audacious intervention with organ transplantation, you're pretty lucky to be in America.You'll get it faster and you'll probably get it better than in at...
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Re: How are things??/
its hard to say --- we have a large inventory and are selling a few dozen a month. It's typical for XEROX to put things on back order - i guess it depends on which channel you are going through. Xerox is a much slower company when you are competing direct, or with agents. Its very strange. All i know is that I have more than a dozen forcasted for December and 6 are going out this week.
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Re: OMG! Copier Rep Turned into POS! Read this!
Here's this guy's latest Press Release I picked up today: In his self-published, easy-to-skim book, Hustlewise: An Insider Exposes the Tricks to the Copier Trade, decision-makers (CEO’s, CFO’s, IT professionals, office managers or small business owners) will finally have a solid defense against all of the schemes and rhetoric and misdirection that reps throw at them when it comes time to finalize the deal. Memphis, TN, September 17, 2010 — Brady Spencer wants to give office managers...
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Re: Telemarketing trainers
I remember that Art. The prerequisite was to have a list of 60 prospects in your territory with a dozen machines each, all expiring within 6 months. with a requirement like that who needs a script cuz your territory would either be Manhattan or fantasy land. the big tip was to call on ppl who would believe you when you said " your boss said we should meet". if that worked, id just call human resources and tell them their boss just said we need my base salary.
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Re: 1,000 Ways to Increase MFP Sales
Here's a response I had from the blog and thought I would post the reply here for everyone. David Tarvin said... I looked for the "bakers dozen" lease in the posts and couldn't find it. Could you provide a link to it? David: Thanx for the reply! A Bakers Dozen lease was popoular in the 80's and some leasing company will write that program. How it worked was you took the purchase price, divided by 12 payments and the customer would sign a lease for 13 payments thus the last payment was the...
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Re: Problem with WinPrint
Well, I've seen this error a few times. v-tec is right thtat the windows firewall on the plotbase server *can* cause this, but in the 3 instances I've seen it, that hasn't been the problem. The good news is, you can still print with this error, it is just annoying. I actually called Ricoh about this problem and they were total idiots about it. They told me they knew exactly what my problem was and would fax me the fix, I got the fax which showed what ports to disable on the firewall. Problem...