Tagged With "Cut Server Option"
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Re: Canon and Konica Minolta Reps
Jason, Wow, that KM C6500 is ancient. It's all about the media. Does the customer run (or need to run) coated or heavier stocks? The C75XX series may suffice. However, it tops out at 256gsm and crawls when coated stocks are throughput. The C750 offers you superior quality, registration and efficiency (at a higher cost). Also, the C750 offers a more powerful front-end option, additional finishing options etc...
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Re: Desktop Shortcut to Scanned Images via store to HDD in scanner
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
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Re: Ricoh Copy Output Tray for MP 9002
Another route you can take with these discontinued options is to order the parts through service. For instance the product code for this one is B756 so if you were to go to rfg-esource and search for the product code there is a parts book for the copy tray option and you (service) can order the parts. I have needed to do this with things like fax options.
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Re: Ricoh Copy Output Tray for MP 9002
When you say you tried to order it do you mean the edp code for the option or the part number? Like the part number for the tray is AF043112.
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Nsi Autostore
JS, I am doing this for many accounts. The value prop for the customer is the ability to browse to folder from the MFP. I mention none of the other features unless asked. We install to the customers server, I build in 3 hours of pro services and then bundle the entire cost in the system. My selling advantage is that with my system you can browse to folder from the MFP easily. Art
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Re: Charge for IT support
We had never charged for it after the sale until about 6 months ago due to people calling all the time for driver installs, scanning issues related to their internet etc. We used to offer an optional network/it yearly agreement and people would decline and then start calling for help. We decided to send out, initially an opt-out to ever customer who had current devices, and after every sale send one out. We did it as an opt out due to the fact that customers would decline the option and...
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
"Whatever money the Trump Administration gave away to its citizens in its tax cuts of 2017 it is now going to claw back with higher taxes disguised as tariffs." Pretty much the only way to impact trade is to attack industries previously uneffected by imbalances. For instance, if the Canadians are charging a 270% tarrif on USA Dairy products, you can't resolve the problem using USA dairy. The only option is to offset using a previously non-effected industry, say Canadian Lumber. Obviously,...
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Re: Bizhub C454 Parts item code
Hi Jason, I think you are looking for an OT-506 Output Tray. Its the required output option when configured without a finisher. Have a great weekend, David
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Hello Art and the rest of the P4P members - Our industry association (ELFA), along with several independent law firms that represent many of our industry members are reviewing this legislation to determine the actual effects it will have on the industry as a whole and to provide guidance so that our members will be in compliance with the legislation. What we know at this point is that is you are involved in offering financing to businesses in California, you will be subject to this...
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Re: Smart Operations Panel
If they are new to Ricoh I don't even go to the Classic screen. It is inevitable that the Classic Screen will cease to be an option some day. I usually also include the Quick Print Release to the Home Screen.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Hopefully there are more A3 style components that will allow it to become an option for A4 customers printing on heavier stocks and media.
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Re: top challenges faced by sales reps on a day to day basis
I did not put an option for reps activity, because I believe most of the members here are true professionals and we understand how important it is to complete those activity goals for the week, month or quarter. You are correct, there are no short cuts, you need to work!! Originally Posted by dimaxusa: Wow. No poll answer regarding the rep’s activity…interesting. Over the years I have learned that if you work hard and SMART, you’ll hit your numbers. I also think that there is a condition...
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Re: Need help with Pay for Print Solution
Maybe I'm wrong about this but with the combined boards isn't there a chance John is a non-Ricoh-type person? I think Hotspot printers are a great option, other than the USB thing. Still trying to figure out how to handle the student walking in with just a USB drive. I guess he could email the doc to the printer from home .
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Re: Color MFP Trends, Tactics, etc
I have one of these in the P4P market, after 4 months all seems well and customer is satisfied with media offereing and quality. The one thing that has changed for this unit, since its the same engine as the MPC6000 and MPC7000 is that default from the factory is 11x17 single click and lower consumable costs. Making an inroad will depend on how dealers will position this unit, dealers more than ever can now be competitive with single click 11x17, and if you're going to play in the P4P you...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Need help with Pay for Print Solution
John, I don't know if this is still a live issue for you but I thought of you while reading up on the Fiery Controller Option for the C2800/C3300 and the C4000/C5000. In an FAQ Document under wireless printing options it states, "When printing from USB removeable media, the Fiery will print Postscript and PDF File formats. If the Fiery has internet access and the Native Document Conversion option (i.e. EFI PrintMe) then you can also print native Microsoft Office Documents from your USB..."
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Embeded Print Director/PCS 6.0
Ok I got the Java and the print director embedded installed fine. The customer wants to be able to track scans and fax also. According to the jobs list I did not do any scanning though I know I did. I found something the referanced an "Enhanced External Counter SDK" but cannot figure out where to download. Ricoh says it is part of the Java card. In the Administrator tab I see an option for this "Enhanced External Counter" but cannot see where to turn it on as it is greyed out. Ricoh has not...
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Re: Savin SPC221SF and scan to email
I know this is 3 weeks old but the reason that you can not send through Comcast e-mail server is because they are securing the server. Look in the customers e-mail settings in Outlook to get what you need. It is under Authentication and not all MFD's are capable of this. POP Server: Requires SSL SMTP Server: Requires POP before SMTP, port 465, and authentication of POP before SMTP or just authentication of just he name and password. Hope this helps.
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Re: Ricoh Aficio PRO 907EX
Thanks for sharing this..Whats the discount on the options here. The sum of the option MSRPs nearly add up to the total purchase price.
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Re: RING BINDING
RING binding is not a coil but it is plastic binder. If you look at the GBC option with the different dies you may get some idea. Ricoh's ring punch is only one type and it's installs the rings at the same time. It suppose to not slow up the machine. The binders are proprietary to Ricoh.
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Re: Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems
They actually did away with offering spf models and the fax option just gets added to the base model, which includes s/p. GIntel's and mmelrod's comments regarding the changes are pretty much the case. Pricing is pretty much the same as the prior models configured as sp models. Yes, the same will hold true for the 40/50 series, not sure how soon to launch though. Attached is the SIG that details all 4 units.
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Re: Scan on MP171spf and Print on SPC420DN
I am trying to get this going in the office and I am having an issue with the setup. What needs to be in the server/user name/password/path fields? Please let me know what you have used to successfully "scan-to-print" via FTP.
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Ricoh Pro C720
PPBG is planning on launching the Ricoh Pro C720 Series on February 1st. The Pro C720 has the same mainframe as the C900 and it's accessories are identical. This is a great addition to our product line, because it fills the gap between the Ricoh Pro C550/700EX and the Ricoh Pro C900. We really didn't have a product to compete directly against the bizhub PRO 6501 and this provides us with a much better offering. The only differences between the configurations of the Ricoh Pro C720 and the...
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Re: The Next One
Considering Samsung's penchant for allowing other manufacturer's to relabel there product (Xerox & Muratec already relabel their A4) I'm curious as to whether Ricoh's A4 will be made by Samsung or Ricoh, particularly since Ricoh already relabels some Samsung printers. The other relabel option could be Lexmark because of the relationship they have w/ the Ricoh InfoPrint division. I love the new Lexmark A4 products offered to their BSD partners, by the way.
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Re: Lexmark A4 lineup
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: MP 6001 print driver issues
I have run into a similar situation like this where we did not have full functionality after installing the driver on a server and pushing it out to the clients. It is usually a problem when you are working with an ERP type program as you mention. The only way you can fix it is to have some type of script written to that program or load the driver on the workstations. We loaded it on the workstation but only had to do it on about 15. I will forward this to my IT support manager and he may be...
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Re: MP 6001 print driver issues
We ended up going with PCL 5e on the server, and it works fine as far as I know.
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Re: PPDM from Ricoh, Questions
Art, this product works great. Comes with 1 licence, buy the 4 additional licences cheap. They must be installed on the desktop, not on the server.
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Re: PPDM from Ricoh, Questions
Hey all. I am one of the support reps from Ricoh for PPDM. The product is FABULOUS. The roll out has just started in the field, really, and we are learning the product. The only real problem we have been having is with the server. Those have been IIS issues, not PPDM issues. Also, watch for firewall conflicts. The product allows for BATES stamps, scan to almost anything, and 99% OCR. Once it is up, it appears highly stable. If it crashes, removal can be tricky, but we have a fix for that.
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Re: Canon is preparing to launch 5 new b/w A3 MFPs
Does anyone have spec sheets, option details, or consumables info on these?
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Re: CBS NEWS REPORT ON COPIER SECURITY
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
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Re: CBS NEWS REPORT ON COPIER SECURITY
A customer demanding to buy an additional option sounds like a good problem to have. The issue is when the customer demands that you provide the features of that option 3-5 years after he declined to pay for it.
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Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
Much faster access time, 100% reliable, no moving parts, can't crash the drive head with sudden loss of power corrupting drive. Much smaller, lighter, much lower power consumption. Much less heat generated. Much less headaches for Service Dept compared to HDD as there is virtually no service required. An SSD can fit mechanically into the same hardware slot as a HDD. Just started showing up in laptops last year. MFP Copier vendors are always jostling to say they were first to market with some...
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Answers to the questions I think are in there: Yes, you can wirelessly print to a 4420 with a wireless card, as long as the home has wireless. The router does not act as a server, it acts as a router. It will take the print job from the PC and "route" it to the printer, as long as you configure them both to be on the same network/IP scheme and print to that IP. Do you need a wireless print server? Well, the answer to that is "no" if you have a wireless card in the 4420 and "yes" if you not.
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Thanks very much and LOL about the paragraphs, you are right about that! So if I am understanding this correctly, I need to put the wireless print server next to the 4420NF and run a short CAT5 cable to it? I then can input an IP address into the 4420NF and tell the printer driver what it is. Or maybe it will assign one automatically under DHCP? I would then find it on the 4420NF and input that when settin up the driver? LAstly, do I need to do anything with the router if I use the wireless...
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Correct, short CAT5 cable from printer to wireless print server. Best to put in a static IP into the machine, otherwise, you'd have to print to the hostname of the printer and have something doing local DNS to map it from the name to the ever-changing IP. You shouldn't need to do anything at all with the router. Just make sure your IP for the printer is in the same range as the PC. for example, the PC's IP is 192.168.1.1, you could make the printer 192.168.1.44 For small home networks, it's...
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Re: "How Cool is this"? Digital Pen Printing Solution "Video"
This is very cool. Another solution to this would be to use a digital signature pad with pdf and/or msword drivers to sign the document online without then need to print it. Certainly not viable in all instances but another option.
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Re: MFP Losing IP address
Is it a static IP address or Dynamic? If it is a static IP, I do not see any way that rebooting the server or workstation could affect the IP programmed in the machine. Even if there's a conflict, the machine would still have the IP. Also, if it's static, there is nothing the switch/model/router could have to do with the IP address. If it's dynamic, then the device providing the IP could have an issue. In this case, I can't say if that's the server/modem/router. Honestly, the most likely...