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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
What consumables are not included? Only the toner? What about other parts like drums, fuser, rollers etc.? Do you do those kind of agreements for MFP's too?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks. Interesting. I wonder what the advantages and disadvantages of those ink jets are (compared to laser MFP).
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

George KRebs ·
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

Art Post ·
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
President Trump announced today, effective Sept 24 2018, a 10% tariff on a broad list of $200 B worth of Chinese goods. https://ustr.gov/about-us/poli...inalizes-tariffs-200 On this final list are all forms of copy devices. No mention of printers. No mention of toner. Unless China makes serious trade concessions to the USA, without retaliatory tariffs of its own on USA made goods sold in China, the 10% tariff will rise to 25% on Jan 01 2019. These devices are on the final tariff list,...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

Art Post ·
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

txeagle24 ·
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

John Saramak ·
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of February 2004)

ben bramhall ·
I am out of the office until 05/03/2014. I am on annual leave until Wednesday 5th March 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk ; or to place a service call and/or order toner for a machine please contact our service team on 08457 44 55 65. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment...
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

Art Post ·
I had the time at lunch today to listen to a recorded webex meeting from Photizo that offered up speculation on why HP bought Samsung. Here's my takeaways: Patents, more than 6,500 of them 1,500 world class engineers The eventual replacement of all canon marking engines with Samsung Thus, as there was much hype about the purchase of Samsung, I don't think was for the laser based engines, but more for the patents, the engineers, and the laser engines for HP printers. In addition, HP will now...
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Re: Will H.P. Uber the Imaging Channel

Czech ·
This is a great article! One point that I disagree on is that HP will be entering the SMB market with this acquisition. What's the point? Dealers own the SMB market, and most dealers will sell whatever their customers already have. Where HP has the advantage is going into their national and global accounts where they dominate with MPS contracts on A4 devices. Finally, they can go back to the banks/governments/etc and kick out the Canon/Ricoh/Xerox A3 devices that are in there. And because HP...
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Re: New Ricoh MP C401 C401SR Spec Review

kathie ·
We bought one of the C300 when they were clearing them out and imagine my surprise to learn we also had to put toner in it! All the other printer based models come with starter cartridges. Anyway, the toner cost more than the fricken machine!!
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Re: Print4Pay Hotel Enjoys a Day @ Ethos Technologies

jredmon ·
Art, I have also been in the industry for many years…Jan. 1983. Working on Savin Liquid Toner machines. It would be interesting to see the presentation that you have put together to compare the information that you put together here with what goes on in my world in Illinois. Jeff
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Re: HP should Buy Xerox

SalesServiceGuy ·
In 2016, Apex Technologies (now NineStar Corporation) purchased Lexmark at a 17% premium above its share price. In the background, the Chinese gov't had purchased a 5% stake in Apex (at that time a relatively small and unknown maker of 3rd party toner and inkjet cartridges). In fact, Lexmark sued Apex for for at least 15 patent violations. Via what is known as the IC Fund, the Chinese gov't is supporting its technology companies with the goal of of advancing China's, "Made in China 2025", a...
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Re: HP should Buy Xerox

SalesServiceGuy ·
I do understand where you are coming from in terms of your data that A4 MFPs are destined to displace A3 copiers at an accelerating rate. I also agree that A3 copiers vendors need to step up their game in terms of IT support and capabilities. A3 vendors still hold a couple of cards that IT centric print resellers do not have. 1). Feet on the street, experienced outside sales reps who can make 20 cold calls a day. We are in the B2B business which to some people means belly to belly 2).
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Anders And ·
Will somebody please explain to me how you can offer unlimited prints at a fixed price, when your cost varies with the actual volume of prints? The only way flat rate is possible is the fact that print is declining, and you use that as a smoke screen. Flat rate is, as I understand it, like leasing or selling a car to a customer with free limitless gas and miles at a fixed monthly price. Obviosly you have to have escape doors in your t&c's - my customers will find out right away. When we...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Art Post ·
I was hoping some one could chime on this. Let me see if I can get Ray's attention on this
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Ray Stasiezcko ·
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: HP should Buy Xerox

SalesServiceGuy ·
I am interested in your thoughts and data points that can confirm or deny that Lexmark OEM toner and OEM imaging unit yields tend to be, in the real world, often well below expected stated volumes. A real profit killer in cpc and MPS contracts.
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Re: Who's Afraid of the Epson WorkForce C20590 100ppm MFP?

Jason H ·
@printguy @Art Post We have not sold a single one yet. Most people seem to have no interest in ink. I like the product. It is a Kyocera finisher. The problem with the finisher is that it slows the machine down to half speed. So ultimately someone is getting a 50ppm system, not a 100ppm if you have the finisher. Space is an issue if you have the finisher. I talk about the product to everyone but most people revert back to a toner system. I don't think this is going to be a game changer as...
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Re: IT Security, Compliance Become a Difficult Balancing Act

Sherri ·
Thank you for your e-mail. I will be out of the office and have limited access to my e-mail from March 31st through April 10th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
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Re: Do Black & White Copiers Really Exist?

tkern ·
Um, you can use the Positive/Negative setting and it reverses the "colors" of black and white. I know,I know, still not copying/printing in white toner! ;-)
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009

Art Post ·
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014

Art Post ·
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009

Art Post ·
It's been a hectic week for me. Had to spend a couple days in PA for meetings, coupled with the end of the month. January was nothing but a bummer. That's what happens when you cram everything in for the end of the year. One item I was happy with was my commission check. Back to rebuilding the pipeline. Enjoy these threads from ten years ago this week. Weekend Copier Notes from 1/25/09 Neal · 1/26/096:56 AM server, which is a relabeled Konica Minolta PRO C 6501. This certification is based...
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This Week in the Copier Industry 15 Years Ago, The Last Week in January 2004

Art Post ·
In the next day or so I'll be blogging about the new Ricoh IMC MFP series. There's a lot of new stuff and I'm chomping at the bit to get my hands on one. Enjoy these threads from 15 years ago this week! Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno Boston Mike · 1/28/046:58 AM document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014

Art Post ·
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013

Art Post ·
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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This Week in the Copier Industry 10 Years Ago, The First Week in December 2008

Art Post ·
Enjoy these awesome threads from ten years ago this week! Weekend Copier Notes from 11/30/08 Neal · 12/1/087:06 AM . to strengthen its sales network in the U .S. after losing IKON to Ricoh . - Canon announced it has sold an imagePRESS C 7000VP production color system to The Processors, a printshop in Irwindale, CA. - Kodak announced it has sold a NexPress S2500 production color system to Evergreen Printing of New Jersey. - More details on Memjet Technology, the company that promised to...
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014

Art Post ·
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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This Week in the Copier Industry 15 Years Ago, The Last Week in September 2003

Art Post ·
Last week was a killer! Not that I sold anything, but I had a golf outing on Monday (did secure a meeting out of that), two full days of training in PA on Wednesday and Thursday. Friday AM I left for the Jersey office and what should have been about 2.5 hours turned into almost 5 hours because one of the major highways was closed in both directions. I had to bird dog my way home on the back roads of eastern PA. Enjoy these threads from 15 years ago this week! New Ricoh Type-H Staple...
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This Week in the Copier Industry 10 Years Ago, The Last Week in September 2003

Art Post ·
There's a cool blog below from Bill Siderys titled MFP & Copier Pay Plan Changes for the Future . If you get the chance check it our. Bill is still a member of the Print4Pay Hotel, and I'd like to thank him for his valued long time membership. Check out the threads from ten years ago this week! Weekend Copier Notes from 09/28/08 Neal · 9/30/089:36 PM , selling out to Ricoh . Details on NewCal: o Founded by former Kodak copier technicians, Steve Tarpley & Ken Wilkens in 1991 o Won...
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6 Reasons Why Flat Rate Service Program Will Change the Copier Industry

Art Post ·
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see the industry evolve over the last 38 years! Back in the early eighties their was only one plan for a copier maintenance agreement. We included "x" amount of...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013

Art Post ·
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003

Art Post ·
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003

Art Post ·
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003

Art Post ·
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003

Art Post ·
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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Selling Copiers in the Seventies with Steve Mcbride

Art Post ·
About a month ago I had the opportunity to attend the BTA National event in New York City. While at the event I ran into Steve Mcbride, Steve is currently VP of Sales with Innovolt. We had an interesting discussions about the cool Bluetooth technology with the Innovolt Smart Protectors (you can get these from Polek & Polek ) and how techs can identify the voltage in the MFP through a smart phone. I also found out that Steve had started selling copiers in the late seventies. Thus, I asked...
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This Week in the Copier Industry 10 Years Ago, The 1st Week in November 2008

Art Post ·
If last week was an indication of how sales will be for the end of the ear, then it's going to be a end of the year. But, resting on your laurels or pipeline is not a good idea, deals can drop off for a number of reasons. Before you know it, you have no pipeline for the end of the year Always keep prospecting! #alwaysbeprospecting Enjoy the threads from ten years ago this week! Weekend Copier Notes from 11/02/08 Neal · 11/4/086:52 AM 4260, running at 55ppm, but is A4. Canon announced it will...
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A Halloween Tale of an A3 Copier’s Death

Ray Stasiezcko ·
A Halloween Tale of an A3 Copier’s Death As the copier homicide unit arrived, the scene was familiar. The office hallway barely lit the trash can next to the copier was laying on its side, the window was broken from the inside and when looking out one can see an A3 Copier laying smashed on the sidewalk below. Recognizable by the owners manual still taped to the broken 11/17 paper drawer and the rainbow color on the sidewalk created by splattering CMYK toner. Yes, it appears there was another...
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This Week in the Copier Industry 10 Years Ago, The Last Week in October 2008

Art Post ·
We're in to the last 8 weeks of the year. Prospecting that was done in July & August will now start to pay dividends and carry you through the end of the year. If you're just prospecting now for November and December then you're toast! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 10/26/08 Neal · 10/27/087:45 AM WEEKEND MFP INDUSTRY NOTES 10-26-08 The following is a quick review of copier/MFP industry news from industry publications. Kodak ’s print controller...
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To Ricoh "What I Want for Christmas 2018"

Art Post ·
I always like to start these Christmas blogs with a small story about Christmas tradition in other countries. In Ireland, people celebrate Christmas in much the same way as people in the UK and the USA , but they also have many of their own Christmas traditions and customs. Christmas for Irish people, who are Catholics, lasts from Christmas Eve to the feast of Epiphany on January 6th, which some Irish people call 'Little Christmas'. Epiphany isn't now widely celebrated in Ireland. There is...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003

Art Post ·
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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A Few Copier Vignettes from the Late Eighties & Nineties

Art Post ·
The picture in the header showed our demo room back in either 1989 or 1990, might have even been 1991. As you can see by the photo Atlantic Office Systems (the first one in NJ) was Authorized for Adler Royal, Brother, and Tele VaxaFax (facsimile). Sometime later Adler Royal was purchased by Mita and the Adler Royal brand was changed to Copystar. I thoroughly hated the name Copystar because there was no brand recognition, at least with Adler Royal, our clients knew about Royal typewriters. We...
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The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
If you've been around as long as I have, then you're old! No, really it's that you've seen or heard about some of the coolest marketing programs from our beloved copier manufacturers. One program has recently has a ton of chatter on the Print4Pay forums lately. That's the KonicaMinolta All inclusive unlimited click program. I first heard of the program through one of my Linkedin connections and he was touting how awesome the program is for clients. In fact he's authored his success on the...
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Canon C356iF-C256iF II Spec Check Review

Art Post ·
It's not often that I'm intrigued by a competitors color MFP. It was two or three weeks ago when a prospect asked, "what do you know about the Canon C356iF?". Well, I was kind of embarrassed because I knew nothing about that Canon device. The only thing I could mutter out was that I would have to do some research and get back to them (not good). It's not like me to not know about my competitors devices, thus I started my quest to know as much as I can about the Canon C356iF. I'm not going to...
 
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