Tagged With "Workflow Part"
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Ricoh Copy Output Tray for MP 9002
When you say you tried to order it do you mean the edp code for the option or the part number? Like the part number for the tray is AF043112.
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Re: Ricoh Copy Output Tray for MP 9002
@msaeger someone on our service team tried to order with the part number is what I heard
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Target GP Margins
I heard it through the grapevine a while back that RBS (at least in DFW) is no longer sending field reps out unless opportunities are above a certain value, meaning they are handling the sales process via telephone and email from start to finish. I see this as being the way things will be done in the future. From a business perspective, it makes sense if it allows dealers/direct to employ fewer sales people while generating close to the same revenue. If there is no value in a transaction...
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Re: Ricoh & Epson = "perfect together" NOT!
The Epson argument has been going on for years. I brought one product in as a complement product and direct print production sales fought for Epson devices as part of the portfolio. I wouldn't allow it. However, with Vellek in charge of all product marketing, a lot changed. Overall profitability on Epson to Ricoh is about 7-9%. Plus there is no way to lock a customer into a toner inclusive deal when they could by it anywhere on the web. Losing proposition for Ricoh, winning for Epson. I ran...
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Re: Ricoh & Epson = "perfect together" NOT!
KIP 800's are doing great!!! Every single customer that has demoed it has ordered one. We have installed 6 and all are running great with no issue, we another 12 on order. Only bad part is it is taking weeks to get them. We may never place a "new" monochrome machine again.
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Re: Charge for IT support
Art, We charge an hourly rate for onsite, 1/2 that rate for remote support. We offer it as part of the Service Contract, as well as a separate block time (5, 10, or 20 Hours). Vince
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Re: W6700sp help!
Thank you!! This is very helpful! I will also dig around the in the pics section for a video this part would be amazing to get a hold of good video. Thank you again I very much appreciate it!
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Re: Manufacturer Support on Bids
I agree. My KM rep and his boss were in the office yesterday and I asked him why he didn't show any interest in this opportunity and he said because you are buying at the lowest I can give you right now and there is nothing else I can do from a support part. He said he gave it about a 3-5% chance of winning the account based on what he read and what he could do. I am ok with that as most of our bid opportunities are not set up around here for dealers to participate. They always have some...
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Re: Ricoh To Acquire ColorGATE Digital Output Solutions GmbH, An Industrial Printing Software Company
packaging, floor and wall coverings as well as textiles. Now these are mostly done using analog methods. This stuff is moving to digital look at the digital printing devices coming from HP, efi, and a bunch of people that were not part of the group selling printers to offices.
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Re: Canon's new 75PPM A4 MFP series
As much as I am not a fan of A4, but realizing it’s our necessary evil, I hope they do. The A4 has for the most part killed it for us as sales people. We have to sell many more units to make the same revenue....revenue, I say....profit margin is good for the most part, but we still have to sell more united to keep everyone happy. Was the worst thing a manufacturer could do in my opinion.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Ricoh brings enterprise-class workflow solutions to small and medium-sized businesses, via the cloud
Broken link- This is a neat new way to integrate workflow with cloud storage. Subscription based-
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Re: Oki 1450 vs Ricoh 6700 wide Format
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: top challenges faced by sales reps on a day to day basis
Keeping the forecast updated is part of our job; they need to know what that looks like on a regular basis. If you're a proven producer (which you are), they shouldn't feel the need to ask for updates on every account. That's nitpicking.
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Re: top challenges faced by sales reps on a day to day basis
Agreed forecasting is a part of the job, nitpicking is not.
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Re: GR firm wins Muskegon school district's copier bid
I understand that these dealers are part of the RFG, but they are also dual line dealers. Advanced Imaging recently taking on Canon and Adams Remco using Toshiba, especially for bid situations. Not as familiar with Applied Imaging, but I believe they are Canon also.
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Re: Need Help for Print Solution!
I'm not sure what the appropriate package would be, but it retails anywhere from $2,700 to $12,000. http://www.ricoh.com.au/ppt/588/Dataworks.aspx I'd probably contact your Ricoh solutions guy. Another product that may work is Reform by Fabsoft. http://www.fabsoft.com/product...part/multipart.shtml
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Need Help for Print Solution!
Well, I figured out a temp work around. 1. Customer prints invoice to ecopy. 2. While in ecopy, customer makes a copy 3. Customer then slects print, (RPCS driver) 4. Customer selects customized RPCS print IKon we set up. 5. Customer hits ok. Two part form is printed from printer, canary is pulled from second tray, white is pulled from first tray and then stapled. These are work orders that service techs will take in the field with them. Problem is customer states he does not want to use ...
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Re: Need Help for Print Solution!
So this effort is eliminate "carbon copied" work orders for service techs? What is wrong with the print "workflow" when the software application that generates a service form cannot be configured to print two of the same item? This is not an easy "printer-centric" fix. The application needs to either carry this information to the printer as part of the job or you must have some print-based software (Planet Press/Dataworks) telling the printer what to do. At this point, what other problems...
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Re: Need Help for Print Solution!
No they need to produce two part forms on carbonless paper. well I'm finding that out about the PlanetPress and Dataworks after the fact. The last thing I needed to so was go back and charge more. I had a few birdies that told me it work without any additional software. Oh well, back to the drawing board, and the customer.
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Re: "Green Jobs"
Cold (or hot) weather in one location (or country) is not indicative of a "Global" temperature change. I agree, our grandchildren will probably be the ones to learn the truth about this issue. I sincerely hope that you are right and either nothing is happening or we can't do anything about what is happening. If however, 95% of all scientists are correct and something is happening AND it's caused by man AND possibly mitigated or reversible by our actions, I want to tell my grandchildren I did...
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Re: Embeded Print Director/PCS 6.0
Ok I got the Java and the print director embedded installed fine. The customer wants to be able to track scans and fax also. According to the jobs list I did not do any scanning though I know I did. I found something the referanced an "Enhanced External Counter SDK" but cannot figure out where to download. Ricoh says it is part of the Java card. In the Administrator tab I see an option for this "Enhanced External Counter" but cannot see where to turn it on as it is greyed out. Ricoh has not...
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Re: Is selling at cost the future for print hardware?
I have good relatioship === but employer is a little big... I am positive that equipment is dirt cheap, lease rates are bumped, but just like any other company, overhead to run a company has to be built in somewhere...Business's are in business to make money.....Even Non PRofits..... Merlin, are you a principal? I think the real point that should be taken away from this thread is that people have the ability to look at their company from a different perspective, not just the side of a...
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Re: NEED HELP QUICK --- SINKING SHIP
Jason -- no the goal it to print a version of an 11 x 17 drawing and scale down to a letter size document. My PCL and PS3 driver is not reading the lines on the drawing as an image. I posted for a colleague so who just joined so I am not sure of the file format, nor am I familiar w/ this application. 2nd part yes -- they could do that -- that was a quick work around that we did - but was unhappy with the amount of clicks that it had to go through. They have a CANON that does it no problem.
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Re: NEED HELP QUICK --- SINKING SHIP
Here's part of the confusion, this is posted in the wrong forum. This forum is for Industry wide announcements. If you had it in the forum for Ricoh issues, that'd have told us more about what type of issue you were working on. RATIO is the company that makes the controllers/software for the Ricoh wide-format, so not an issue in this case.
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Sam for that nice viewpoint. By the way I really enjoyed looking at your website...there was alot of eye opening info there....thanks! GIntel: Let me give you another example that starts to get tricky when you have a buyout to consider. Here is the formula: (Machine Cost + Buyout + Profit) X rate factor = total monthly payment that should be (but does not need to be) less than CURRENT monthly payment for similar equipment. Define similar equipment? That means if they have a 20ppm unit...
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Re: Is there a different approach?
I think you are in for a pleasant surprise. For the second part I've quoted here, I think the idea is that as long as I'm only telling Ricoh people about Ricoh strenght's and weaknesses, that's great, as soon as I tell a Xerox person, I'm educating my cometition.
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Re: Ricoh Production Printing
Tim Vellek to lead the Production Printing Business Group (PPBG) was also part of the announcement today. He has many challenges ahead...
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Re: Ricoh Production Printing
Tim was already leading PPBG. I don't think this was a change at all, but a continuation of current responsibility.
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Re: Epson Stylus Series
Just installed the 9700 today at a client site today and it is amazing. Kicks out D size full color plots with full coverage in about 45 seconds, and they were beautiful. Love the flanges for the paper rolls in the fact that they are adjustable for either 2" or 3". Best part about the unit was the ease of setup and use of this system. Very happy to have this as part of the lineup I can offer, and not have to give my leads to my buddy who works for a competing large format dealership.
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Re: Ricoh Ikon Letter
It will be interesting to see where the loyalty lies with this group of execs. I can remember shen they brought in Jim Ivy in Feb of 2000 (gee, it's been that long!), he moved in most of his guys from Savin. For the most part Ivy did an excellent job with Ricoh and Savin. I'm thinking Ricoh turns even further away from the Dealer Channel in the years to come.
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Re: Ricoh Ikon Letter
Old Glory, you are way off-base regarding profitability to Ricoh on an $8,000 sale through the dealer or through their direct channel. When Ricoh sells to the dealer, the dealer is responsible for all ofthe end-marketing expenses related to the brick-and-mortar + sales rep expenses. When Ricoh (or other mfrs) run their own branches, there is a tremendous amount of overhead associated with that operation. Hence, this is one reason why Ricoh's dealer division, while smaller, was the only part...
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Re: CBS NEWS REPORT ON COPIER SECURITY
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
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Re: MFP Refurbishing & Recycling
In Nova Scotia, Canada we are no longer allowed to dispose of copiers by taking them to the landfill. We must pay a local moving company $30.00 per hour (or send our tech to their premises) to disassemble the copier into it glass, metal, plastic & electronic components. These components are then placed in different bins for recycling. It can take approx two hours. The tech does not have to be delicate in the disassembly so wire cutters, crowbars and sledge hammers are now part of our...
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Re: Mark Pollack Joins Konica Minolta!
http://kmbs.konicaminolta.us/c...s-solutions-usa.html Industry Veteran to Bring Leadership, Expertise to Konica Minolta as Vice President, Marketing Communications and Program Development Ramsey, N.J. - July 29, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced Mark Pollack has joined the company as Vice President, Marketing Communications and Program...
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Re: A4 Page Volumes
I'm looking at a break point of around 10k/month, at that point, at least at my dealership, a3 is a lower tco. They [the samsung rep]say when you look at total volumes, 11x17 only accounts for like 3% of the global print volume. What I've seen is that its not accurate to extrapolate that only 3% of customers need it, it means that there is a wider group of customers that use it outside AEC, but they do a tiny amount of it. Even so, once you've got a feature that is used, even marginally,...
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Re: A4 Page Volumes
The most important question to ask is "how much do you copy 11x17"? If the answer is none, then the next question is "how often do you print 11x17"? When the answer is quite often, well A3 is then a no brainer, however if the answer is rarely, then I'll bundle an 11x17 laser or ink printer. Based on under 10K per month, A4 will save the customer on the TCO over the term of a 5 year lease.
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Re: Marketshare
thats only the A3 market right? this is the frustrating part about marketing to this industry everybody claims they are #1 and have numbers to prove it GIntel Sharp's numbers? do you happen to know what they were prior to their Fall from grace?
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
Our dealer rep from Sammy was in late last week to discuss what we need to be able to handle the 11 x 17 release. In Canada they say it will be a 35 and 45 B&W and a 25 and 35 colour. Part of what they see is the ability to bid for larger deals where there is a need for SOME 11 x 17 but they can still do large part of deal with A4 product. He said they expect it for first quarter 2011. They know they are going to be an also ran in some ways but if they get the CPC in line then we know...
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Re: New A4 Color Models from Ricoh?
High Compression PDF (“JPEG 2000”): Reduces data capacity, while retaining image quality when color documents are scanned. When using the Ricoh High Compression PDF, the document is divided into the part of the character which is compressed by MMR and the part of the photograph which is compressed by JPEG. This results in the image becoming clearer and the capacity being reduced to a smaller file size.
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Re: Open-source 3-D printers head to a desktop near you
It may or may not happen, however how cool would it be to replace a broken plastic part from a stereo, cell phone, car, all of those little annoying parts that never get replaced. I could find many uses for this printer.
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Re: Message Received: Special members update
Obviously, I am not in your office but I feel I can guess what the purpose of those signs are and I have a hard time believing that they are suggesting that open dialog with peers on subjects designed (for the most part) to improve our production and effectiveness is the type of dialog they seek to condemn. Nude photos or threats against the President maybe but P4P hotel? Surely they have bigger things to worry about.