Tagged With "Gross Profit"
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Re: Your Copier
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
That's not really the point I was trying to make. The point is that a salesrep shouldn't assume anything as fact because the facts vary from dealer to dealer and lease to lease. That having been said, you are missing a big part of the lease equation and that is the "alternative forms of revenue" that comes at the end of the lease. Anytime a lease is ended effectively, the lease company loses the chance of an automatic renewal (evergreen clause), in some cases they lose the chance to sell the...
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Re: Lease Maestro Checks into Print4Pay Hotel
Hello Garrett - The dreaded "Evergreen" clause. This clause has caused many problems customer and dealers over the years. Depending on your situation, it may be tough for you to get the customer out of the contract early without some significant work on yours and the customers part. Based on your comment of "win the business", I am assuming that you are not the original dealer that put the customer into the lease with the an "Evergreen" renewal clause. If this is the case, there is a good...
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Re: Memoirs of a Copier Sales Person "Revenue Quota's Don't Suck"
I was all over the place on this blog. My apologies but had to get this out there. Sick and tired of lazy sales people, sales people that don't, people that think they are sales people and sales people that DON"T HAVE REAL REVENUE QUOTA'S
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by Art Post: Whoa there Art.... I've been with Canon (CSA) for 20 years. We have thousands of well satisfied customers. Not everyone everywhere is going to be happy but, to the chagrin of our competitors, most are. If they aren't, they will leave. You know it and I know it. We have ROE's that are rigidly enforced where I do business, we are not out to buy the business and the competition from Canon's own dealers often force prices to rock bottom margins. You've been at this...
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Re: Canon Business Systems Pulling a Ricoh
It has been that way for years in my area. If Canon enters the deal all profit is gone.
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Re: Canon Business Systems Pulling a Ricoh
CSA operates under a lawless abandon. Their number one goal is to move boxes even at a loss. While they didn't lose as much this past year, they still didn't turn a profit for CUSA (canon USA) and no one at the top seemed to care. Having met some of the top tier dealers in the northeast, the sore in every single independent dealers side is canon solutions america / canon business solutions. We all know competition is out there, but to have to explain why us as a canon independent dealer is a...
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by TML: CSA operates under a lawless abandon. Their number one goal is to move boxes even at a loss. While they didn't lose as much this past year, they still didn't turn a profit for CUSA (canon USA) and no one at the top seemed to care. Having met some of the top tier dealers in the northeast, the sore in every single independent dealers side is canon solutions america / canon business solutions. We all know competition is out there, but to have to explain why us as a...
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Re: "MFP Wars" Hi Speed A3 MFP's vs A4 MFP's
Hi Ray I agree with the silliness of the low cost per page for A3. However most dealers have escalators that can raise the price as much as 10-15% per year whether it's A4 or A3. AS far as the $30 per month, almost no one will send out and invoice for $30 It's either billed quarterly or annually. One thing the A4 manufacturers won't due is too sacrifice the consumables. I also believe that dealers will always find a way to make their profit, whether it's Daas, flat rate, or seat based. I...
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Re: HP should Buy Xerox
Appreciate the comments. However, your arguments regarding A4 vs. A3 pertain to what’s good for you. Industries which are going through disruption or when an industry’s particular product or its services become less valuable to those once dependent on them. The disease of Product-Centric thinking will infect those with a stubbornness to modify. It is not up to those who sell a product or service to determine its value. Its value is determined by those who buy the product or service.
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Re: HP should Buy Xerox
There is little to no margin in A4. Folks who want those products are just going to buy on-line. Let them. Best bet is focus on areas where you can still make money. Let other people chase the race to the bottom stuff.
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Re: HP should Buy Xerox
I do understand where you are coming from in terms of your data that A4 MFPs are destined to displace A3 copiers at an accelerating rate. I also agree that A3 copiers vendors need to step up their game in terms of IT support and capabilities. A3 vendors still hold a couple of cards that IT centric print resellers do not have. 1). Feet on the street, experienced outside sales reps who can make 20 cold calls a day. We are in the B2B business which to some people means belly to belly 2).
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Wes also stated that early adopters will see greater profits with flat rate billing. Laggards will get in last and see the least amount of profit. Your statement about flat rate billing on RFPs will be more frequent in 2019. I receive many copier RF's Ill have to read them more closely to see if the flat rate is in the t's & c's
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Re: HP should Buy Xerox
I am interested in your thoughts and data points that can confirm or deny that Lexmark OEM toner and OEM imaging unit yields tend to be, in the real world, often well below expected stated volumes. A real profit killer in cpc and MPS contracts.
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...
too bad there are so many crappy sales cultures in the business world. Too many companies look at sales people as a necessary evil and pay too much money to consultants that are so far removed from the industry that they don't have a clue. Most of these "consultants" will make a statement that we can make add more profit with our "new" program. Most times that program is to cut the comp plan of the sales people. I call it "Ikonism"
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Re: Losing is the Key to Winning!
Art, Love it! Great perspective, a true professional. We can't bat 1.000 though it is a nice mindset. Being able to debrief, self-evaluate and learn how to improve is the key. The office environment we sell into as copier reps is rapidly changing and evolving. You may have lost the hardware sale but may look what you gained. Play your "sales cards" right and this can be parlayed into more revenue and more profit. Great job!
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence
I'd like to hear from people who have transition into MNS and are actually making money with it...making a profit that actually makes it worth it. Between the CDA members and others in the industry, I have heard so many people who are doing it to be deeper and wider in their accounts but the IT business is not profitable for them. I guess on the other side of the equation I'm hearing a lot of people who are buying an IT company and integrating them into their imaging companies. Seems the way...
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence
we're doing it, not sure if we're making money on it. Not privy to that part of the business. Stratix is one of those that just bought an IT company, seems that is the way to go since those IT companies are already turning a profit.
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Re: Recognizing Disruption
ebyers, ty for posting the reply. I've been out of sorts for the past few weeks with some much needed time off. Many dealers don't need to change because they are still making a great profit. Sorry, I meant GREAT profit! Thus change is not in order for them. Salespeople to make that change, it's possible, one great idea with a few bucks behind that idea could change everything. What Ray posted above could be the copier industry, or it could be IT services or maybe software. Print Audit has...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 15 Years Ago, The Last Week in January 2004
In the next day or so I'll be blogging about the new Ricoh IMC MFP series. There's a lot of new stuff and I'm chomping at the bit to get my hands on one. Enjoy these threads from 15 years ago this week! Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno Boston Mike · 1/28/046:58 AM document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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Sales Professionals Get To The Heart Of What Matters
Heart is greatly misunderstood. Heart is relevant in sales, culture, and in leadership yet so many get it wrong. Getting to the heart of the matter, if sales reps are unable to uncover a personal or emotional need for the prospect to make a change, then they might consider breaking off the meeting, thanking them for their time and move on to the next prospect. Yes, I know it may be harsh BUT all too often many sales reps will continue down the journey without finding what motivates the...
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This Week in the Copier Industry 10 Years Ago, The First Week in December 2008
Enjoy these awesome threads from ten years ago this week! Weekend Copier Notes from 11/30/08 Neal · 12/1/087:06 AM . to strengthen its sales network in the U .S. after losing IKON to Ricoh . - Canon announced it has sold an imagePRESS C 7000VP production color system to The Processors, a printshop in Irwindale, CA. - Kodak announced it has sold a NexPress S2500 production color system to Evergreen Printing of New Jersey. - More details on Memjet Technology, the company that promised to...
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities
Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February. Well, that’s what some will say. In...
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6 Reasons Why Flat Rate Service Program Will Change the Copier Industry
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see the industry evolve over the last 38 years! Back in the early eighties their was only one plan for a copier maintenance agreement. We included "x" amount of...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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Attention Sales Leaders... What Type Of Experience Are Your Sales Reps Providing?
Quite often, we hear, toss around and intermix the word 'customer' and 'client',” but what exactly does it mean? When it comes to the experience they receive the same can be said. According to the American Heritage Dictionary, a customer is someone who buys goods or services from a store or business. The word client can also mean customer but it has a separate definition as someone who receives professional services. In a business context, the two terms are often applied differently based on...
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Is This the Beginning of the End for the Padding of Lease Rates?
First off, I'm no expert in the equipment leasing business; however, but I have some peeps that are. A few days ago I caught a thread on Linkedin reposted from @KeithHachey (Americorp Financial LLC). See the pic below. The first item that caught my eye was the hashtag #leases and then the text at the bottom for "Impact of Senate Bill 1235 on Equipment Leases. Of course I followed the link and it lead me to the web site for the State of California Legislative for Senate Bill 1235. Bill 1235...
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This Week in the Copier Industry 5 Years Ago, The Last Week in September 2013
Wow, has it really been 5 years since the launch of Ricoh ICE. Well the threads from 5 years ago state it is. In addition I posted up a thread about copier demonstrations. Check em when you have the time. Enjoy the threads from 5 Years ago this week! 10 Awesome Tips for a Great MFP/Copier Demo Re: Adobe PostScript vs. Emulation IPS · 9/23/135:27 PM Czech is correct: there are Ricoh printer models with non-Adobe PostScript as well as 3rd-party Adobe controllers for Kyocera, Konica Minolta and...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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The 3 P's A Sales Professional Takes To Heart To Help Them Crush Sales!
As humans we're wired to seek out meaning and purpose in our lives. Nowhere is this ever so important than in sales, as this is where we spend much of our waking hours. I'm a firm believer that having a purpose matters more now than ever before. A sales professional thrives on being a part of a purpose. They live for becoming part of something that really matters, something that really makes a difference to the lives of their clients and prospects. In chapter 6 of my new book, Selling from...
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This Week in the Copier Industry 10 Years Ago, The Last Week in October 2008
We're in to the last 8 weeks of the year. Prospecting that was done in July & August will now start to pay dividends and carry you through the end of the year. If you're just prospecting now for November and December then you're toast! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 10/26/08 Neal · 10/27/087:45 AM WEEKEND MFP INDUSTRY NOTES 10-26-08 The following is a quick review of copier/MFP industry news from industry publications. Kodak ’s print controller...
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This Week in the Copier Industry 15 Years Ago, The Last Week in October 2003
Wile reading through the threads I re-read a post that I wrote about my brother fifteen years ago. It was this week fifteen years ago that he passed away. Even though we had our differences he is missed. Enjoy the threads from 15 years ago this week! Scan & Capture From the Copier 10/28/036:57 PM alike. When scans replace printouts and copies, it often translates into lower lease charges for dealers and diminished (high-margin) consumables revenue. In addition, selling and integrating...
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The 3 V's A Sales Professional Takes To Heart To Help Them Crush Sales!
Chew on this one for a moment... How much value are you creating for your clients and prospects to help grow your sales? All too often, I hear sales reps, sales management and those in executive management sing praise to the importance of creating value for their customers and prospects. Inside a sea of sales sameness, VALUE; irrefutably becomes the single biggest aspect within the sales process. However, in order build value, how many know the true meaning of value? Why is this so...
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This Week in the Copier Industry 10 Years Ago, The First Week in August 2008
A little of news this week is that the US Dollar is growing stronger vs the Japanese Yen. When this has happened in the past Japanese copier manufacturers have decreased pricing here in the States. When you couple this with the Chinese tariffs that may go into effect this week, it could mean that our industry may not see price increases. Japanese manufacturers might just bite the bullet on the increases in order to keep boxes moving out of the plants. BTW, the dude in the picture, had just a...
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This Week in the Copier Industry 10 Years Ago, The Fourth Week in July 2008
Last week seemed to be pretty interesting. I've been working on an order for about six months and was told the paperwork was ready to pick up tomorrow. As soon as I have the docs in hand I'll be writing about this, till then mums is the word. Weekend Copier Notes from 07/27/08 Neal · 7/28/0810:46 AM Russian investors are considering acquiring the company. - Kodak announced it has sold a NexPress 2500 production color system to Mailings Unlimited, a print and mailing house in Portland, Maine.
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003
It's hard top believe that Global has been around for more than 15 years now. There's a thread below about them making their 60th acquisition. My how time flies. UPDATE 3-Xerox profit slips 7/29/038:06 AM 10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level...
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This Week in the Copier Industry 15 Years Ago, The First Week in August 2003
Where on the web can you take a walk back down Memory Lane for the Copier Industry? We're proud that we have data going back 15 years for press releases, documents, pricing, leads, and our most valued data is the threads from our members over the years. It's those conversations about pricing, solutions, issues or just needed some help to close a deal that makes the Print4Pay a special place for our members! Enjoy these threads from 15 years ago this week! Buyers Laboratory Presents Ricoh...
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Four Glorious Reasons Why You Should Attend BTA National Conference in NYC
Every year I try to attend at least one BTA event. This year I'll be attending my first ever BTA National Conference in New York City on September 19th through the 20th. I haven't decided if I'm going to take the SeaStreak ferry from Highlands or have a Uber buddy of mine drive me in on the 19th and pick me up on the 21st. I'm pretty lucky that I think I have the best view of the NYC skyline in all of New Jersey, others might disagree, but I've got one heck of a view. One of the events that...
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This Week in the Copier Industry 10 Years Ago, The Last Week in August 2008
Well it was ten years ago this week that the news broke about Ricoh purchasing Ikon. Ten years later the Ikon purchase was a bust with Ricoh writing off millions in future profit & revenue. That's what happens when you purchase a company that can't spin a profit. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/24/08 Neal · 8/28/087:52 AM in the United States: o The current Digital Print Center (DPC) sales & marketing division will be disbanded § This...
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The Copier Industry Fast Forward Twenty Years
The year is 2039. It's hard to believe that it's been 15 years since the mighty Xerox Corporation folded. One remembers that statement in December of 2018 that touted Xerox "Unable to Adjust". My how the mighty have fallen. It wasn't only Xerox that fell to the paperless society that we now see today. Canon Let's take a trip back to late 2022, it was late in November that Canon announced that they were going to cease to manufacturing A3 multi-functional devices. That decision was made...
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Leasing Companies are not Exempt from Changes
Those in the technology industry face many challenges caused by innovation, new competitors, and changing buyer habits. Regardless of your core function in the technology deliverable whether you are a manufacturer, software provider, lessor or a reseller who delivers equipment and its services to the end-users, no one can assume yesterday’s circumstances will remain relevant tomorrow. Today all leasing companies in the channel are delivery models based on a monthly payment where hardware is...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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The Print Equipment and Services Industry must separate their deliverable.
Recently I had an opportunity to speak at ITEX, An Industry event for technology resellers. During that talk, I discussed the three types of deliverables or more importantly the three types of end-user customers within the print equipment and its services industry. This industry is strangling their full profit potential as they continue to deliver these different types of customers with the same processes. Here are the three equipment customer types: 1. High-Volume segments 6,7, and 8...
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This Week in the Copier Industry 10 Years Ago, The Third Week in October 2008
I like to start these updates with some interesting things that happen to me in the last week or so. I received two leads and closed both of them from Linkedin. It was net new clients reaching out to me via Linkedin and requesting to set a meeting. Yes, this was the first I ever had two in one week. So I keep moving forward and keep growing my connections because you just never know when one of those calls might be for 20, 100 or 1,000 MFP's #nevergiveup Enjoy the threads from ten years ago...
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This Week in the Copier Industry 10 Years Ago, The Second Week in November 2008
There's a pretty cool thread below that I wrote ten years ago. The thread was about what Japanese copier companies were manufacturing in WWII. Take a peek it may surprise you. Japanese Copier Companies & WWII Enjoy the threads from ten years ago this week! Weekend Copier Notes from 11/0/08 Neal · 11/10/087:21 AM Ricoh units, Canon ran full color, full page ads in major newspapers around the U .S. last week. The ads try to push customers to contact their local Canon factory direct branch...
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This Week in the Copier/Office Equipment Industry 15 Years Ago (Last Week of February 2004)
Just a short story from an order I had last week. The client was an existing account, almost five years ago it was net new. Thus I had some promo's I could throw at the client in order to secure the order. Now it comes time for the renewal almost 5 years later, there are some payments left in the lease. There is no way I can sell them at the same lease price per month. I also made an early mistake on the pricing when I met with the client. I never presented the lease price for the new...