Skip to main content

Tagged With "MP1600"

Blog Post

Bad Copier Sales People Still Exist, Don't They? Part1

Art Post ·
It's been a week of dealing with some BAD apples (salespeople) out their. Just about two weeks ago, I had an appointment with an existing client in my territory to replace an older MP1600.  We have something like six Ricoh's in five of...
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

Jason H ·
That's low down sh*t selling and I think you are correct in saying the new purchasing manager wanted to make a name for themselves. I had one recently where canon direct got involved and I received a small spreadsheet with formulas showing they would save 2% over the course of a 3 year lease by going with canon direct. 2% over 3 years! Nothing has happened yet but I feel sure they will go direct as we are at our bottom and the purchasing manager doesn't care about any of the value his local...
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

DKARRON ·
Just a thought about this , being a Ricoh dealer and reading this , it insinuates collusion between direct and dealers. " You stay out of my deals and I stay out of yours" . If I was a buyer it would deter me from buying Ricoh . Dayna Karron Solutionist Phone: (212) 507 - 9434 "Quality is remembered long after the price is forgotten" - Gucci slogan
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

Art Post ·
Good point, but what I should have stated is that, Ricoh Direct can't quote a system when it's a Ricoh Dealer Account and a Ricoh Dealer can't quote with a Ricoh Direct Account. Thus, there's ZERO collusion there. Of course as we know, open accounts is still a free for all. TY for the response!!!!!
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

John Saramak ·
Rules of engagement have two extremes. I worked for a direct and the worst thing I could do was to dabble in a dealer account. One warning was it. On the dealer side I had one manufacturer direct who basically laughed at any level of honoring a dealer account. Not only compete but slander and persist and it falls on deaf ears if you bring it to light. Your scenario here is a career mind bender for many of us. How can someone let 20-30 dollars a month squash a relationship?? I would be hard...
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

Jason H ·
Art, I wanted to add that all of our Ricoh staff tell us the dealer going after RBS accounts is perfectly fine with no recourse. Only RBS gets in trouble for this. I'll use the term trouble loosely since we know they will weasel around it somehow.
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

Art Post ·
LOL, I'm told the opposite here in NJ! TY, for this Originally Posted by Jason H: Art, I wanted to add that all of our Ricoh staff tell us the dealer going after RBS accounts is perfectly fine with no recourse. Only RBS gets in trouble for this. I'll use the term trouble loosely since we know they will weasel around it somehow.
Comment

Re: Bad Copier Sales People Still Exist, Don't They? Part1

Jason H ·
I think they make it up as the go really.
×
×
×
×
×