Tagged With "Murphys Law"
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Re: Will outside Sales Rep's go away?
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
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Re: Nsi Autostore
interesting, I have an appointment with a law firm of 25-30 attorneys tomorrow. Will ask them their scanning workflow.
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Re: Need Help for Print Solution!
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: Is selling at cost the future for print hardware?
You might find this interesting: When I sold cars I learned that the "sticker" on new cars is the maximum sales price allowable by law. (this did not apply to trucks, SUV's, or used cars). No industry needs that level of Gov't interference, especially ours.
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Re: Is selling at cost the future for print hardware?
Not true. But car dealers routinely "train" using whatever version of the truth they think will make a sale.
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Re: Scan in One City, Print in Another
Good suggestion but expensive for a 20 copier install. ShareScan is a hardware add on level of technology to support and maintain that I was hoping to avoid. I was looking at eCopy Paperworks but this law firm has approx. 500 PCs. At around $180.00 per workstation this gets very expensive. Plus I am unsure if the law firm would move away from Adobe PDF. In the end, for me, for this quote, eCopy Share Scan is likely the best solution. It gives me a single solution for the required features of...
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Re: Scan in One City, Print in Another
The mind boggles! So the customer has the software applications that you reference and you are trying to find them a 'cheap' 'solution'......? Why? They have spent tens of thousands of dollars on those applications..all of which enhance their productivity as a law firm. You have a comprehensive solution to leverage (i.e. make work better!) each of their committed software applications and you think it might be 'expensive'? Come on, you have done more than most competitors simply by the fact...
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Re: A4s and Single Function Laser in MPS
My first thought is that your post has a lot of jargon in it I don't understand. (I'm directly responsible for MPS, so it's not that I'm unfamiliar with the terms). When Art can't understand your question about and industry he's been in for 20+ years, it's time to back up and re-write . Secondly, regarding your questions about placing supplemental A4 MFPs around, it all depends upon the customer. I have some customers that have central MFPs and NO additional MFP capability. I have others...
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Re: CBS NEWS REPORT ON COPIER SECURITY
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
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Re: Does your Copier Service Contract still reflect 1970's Analog Copiers?
Over my 15 years as a Sales Manager to 23+ independent dealers, I have seen many situations where dealers simply has far too simplistic service contracts that had not been updated ever. They mostly involve billable Pro Services, unstable Power Supply, two competitive vendors trying to flip each other's Service Contracts and Fuel Surcharges. (I have a large geographic territory with lots of driving.) I once sold two connected copiers to a law firm. They decided to upgrade from Novell 5.0 to...
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Re: First Look New Ricoh MPC2801_3301
I set up two C4501s this week. This law office has two workstations that are Win7 pro 64 bit. The rest are XP. There are no cotton-pickin drivers for this series on Ricohs site. And the C5501 isnt even listed. I'm going back today and will try the Univeral print Driver (64bit). I have never used it before.
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Re: Emailed request for quote????
This is a very good question Fisher. You are right this is becoming more common as prospects do not want a sales pitch they just want facts & numbers. Then you give them for what they ask. They really don't care about a solution they want the bottom line. Many of those places will give you ONE shot only so you better come in with some good numbers since you will not have a 2nd chance. Otherwise it comes down to a price war then you really lose because the last person they talk with in...
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Re: Judge approves a $4.9 million settlement to businesses who were charged payment incre
A judge ruled in favor of a class action lawsuit involving businesses nationwide, including ones from South Florida. South Florida businesses that are part of a larger class action lawsuit against two companies were awarded a portion of a final settlement of $4.9 million after the judge ruled in the class’s favor, a press release said. “Approximately nine thousand class members nationwide were included in the settlement,” said Lance Harke, lead attorney for the case from law firm Harke...
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Re: Q. How does your company handle networking charges?
1st 90 days, all inclusive, with no time limit on hours required to get the customer to say they are happy. Thereafter, billable at $95.00 per hour onsite. Dealer, Canada
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Re: A Day That Will Never Be Forgotten
I was home in NJ getting ready to go out cold calling, had just came downstairs and I got a call from my mother-in law stating to turn on channel 7 because a plabe just hit the world trade building. I thought WTF??? How could that happen, and there it was, one of the towers on fire. I watched the news broadcast and then saw the other plane swoop in and hit the second tower! I was speachless, I tried to call the wife on her cell and could get a call out. I then went my backyard which...
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Re: Why is single clicking an 11×17 on a “copier” legal?
We deal daily with some truly horrid regulations that started with someone saying "There oughta be a law...". This has the potential to be one more.
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Re: Patent infringement for scanning from copier.
It is sort of a scam....sort of. But not really a scam per se'. It's a real law firm. It's a real patent. And it's a real threatening letter. More of a cross between extortion and ambulance chasing. So what do you do when your client calls you about this since you sold them them the copier.
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Re: Patent infringement for scanning from copier.
By the way, you call it a scam but it is not. These are legitimate attorney's with what they believe to be a legitimate case. Whether it actually is legitimate in the eyes of the law won't be known until it actually gets litigated which may be never.
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Re: Patent infringement for scanning from copier.
Canon has sent a letter to their dealers asking us to have any of our Canon customers who receive this type of letter to forward them to Canon legal dept. and they will address the issue with the law firm who sent the letter. Way to go Canon!!! Are any other Manufacturers stepping up to do this??? If not, why not?
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
You old employer will not be able to completely stop you from making a living in your field. In fact the more restrictive the non compete is the less likely a Judge will be inclined to honor it. Can you post the non compete agreement (just sanitize the names on it). I have heard of a Judge who allowed the ex employer to pick a very limited area (NOT New England, but maybe Boston proper) this leaves many other territories available for a Sales Rep to work. Or another Judge told the ex...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
First: Your old employer is imploding. You don't ditch that many people all at once if things are going good or even so-so. Second: Non Competes are hard to enforce whereas Non disclosure/confidentiality agreements generally are not. (Non Attorney opinion, No I won't pay your legal fee's) Third: Did you re sign your non compete after the pay scale change? Is the pay change in writing, did you have to sign the pay change and do you have a copy? Did they give you anything in return for re...
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Re: Wells Fargo Rates
From: Ted Sent: 11/21/2002 8:03 AM The provision that rolls them over for a year has got to be in the fine print. I've dealt with enough lawyers to know that leases can be ammended. I've only had one law firm that didn't cross out (and initial) and make amendments to some of the terms. All my RMAP Leases with attorneys and a couple with Fleet have been "amended". I bet that you could cross out the provision that automatically rolls them over for a year and change it to monthly. Just make...
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Re: 1060 v Minolta Di551/Konica 7155 need help!
Thanks very much for the advice from all who responded to my call for help - the law firm is behaving as if the 1060's advantages are not important as they do not do much in the way of two sided, 5 cpm more is not that much faster, the doc server won't be used, etc. The Minolta is sort of like a 1055 with scanning would be and is leaving me with a price disadvantage. Still looking for the silver bullet to do it in! Will let you know how it turns out.
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Re: 1060 v Minolta Di551/Konica 7155 need help!
The silver bullet me be the new gWare Software that Ricoh is about to launch. gWare in conjuction with PCSM not only allows the law firm to track all prints but allows copies also to be tracked by a central print server and apply a cost factor to the copies/prints for billing purposes. You can even set it up to automatically email the data at a prescribed time. With this embedded software, they will no longer have to go to each copier and retrieve client code data and combine it with print...
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Re: Email 2 Ricoh America Corp about RBS
i doubt there is any law that covers this. As far as I know, it is perfectly legal to sell your product for one price to one person and another price to another person... Don't we all do this all the time? It actually reminds me of a lawsuit involving Microsoft where they had agreed on a "most-favored" clause in their contract with a PC supplier (Dell? I forget, doesn't matter) meaning that they had guaranteed Dell that no matter what deal they worked out with other suppliers they would...
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!
If you have a signed contract and RBS quotes a lower price, you have grounds for a law suit. It's considered unfair business practices and tortuos interference. Your dealerships laywer should send a letter to Ricoh's legal council seeking compensation. The last thing they want is a lawsuit.
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Re: Gas Price Check
Snopes says: Origins: The two most important basic facts about this misguided scheme for lowering gas prices are: • It was written several years ago, when the world oil market was considerably different than it is today. • It wasn't accurate even at the time it was written, containing many gross statistical errors and exhibiting a severely flawed grasp of oil industry economics. Although the message quoted above doesn't address where (outside of the Middle East) we import oil from, many...
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Re: Email 2 Ricoh America Corp about RBS
Illegal? As in "against the law"? Or did you mean "bad business" or "in violation of contract"? Asking an honest question. If you have knowledge of this being an illegal activity, please point us to the law or cite the case that applies.
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Re: 2090 with SR90 and EB-105EX
hmmmmmmmmm.............. What you showed me looks like some time of interference, digital banding, etc. I thought first of the laser. Hence you have informed me of the copy and print mode the machine is doing this. Have you thought about radio interference? As stupid as this sounds, all copiers under FCC law as a class (whatever devise) have to be able to accept radio waves, whether they are good or bad. If you guys are stumped with this. I would try to add a noise filter and to ask the...
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Re: Embeded Print Director/PCS 6.0
We installed PD 5 in a law firm with an MPC6000. It installed well, took some tweaking (as I understand) to work with their software and accounting system as it is ProLaw and does not have tab delimited nor CSV. We just printed the customer list,scanned it in, and converted to an excel file and gave it back to get it into the system. The customer was aware of the quirks of their accounting system and, in the end, the customer is happy with this solution and we are looking forward to placing ...
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Re: copy proof checks
Jrlz is correct, I had a customer call about this today and they stated to do the same thing when copying the check, enlarge it or reduce it. Here's what my SE emailed me when I stated "it's not against the law to copy a check" Printed reproductions, including photographs of paper currency, checks , bonds, postage stamps, revenue stamps, and securities of the United States and foreign governments (except under the conditions previously listed) are violations of Title 18, Section 474 of the...
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Re: GBC ProClick Pronto 3000
I had great success with the Proclick also, not that I sold a lot of them, however all are still running and customers are happy with the performance. The law firm is already billing for the labor with one or both of the solutions they will still save time and increase profit or decrease costs/
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Re: GBC ProClick Pronto 3000
I finally one this deal at a law firm replacing 2x Ricoh with GBC StreamPunch in line with 2x Toshiba and 1x off line GBC MagnaPunch Pro and an electric cerlox binding machine My proposed solution was $61k less expensive over five years. The Managing Partner at the law firm asked all 12 staff to vote for their preference. All 12 voted Ricoh. Needless to say, the staff does not pay the bills.
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Re: Software decisions
The only time I ever heard of a law firm changing a document was to avoid retyping it. That is something that’s already a hard copy. For this all you need is an OCR software. Once this is done, it can transfer to almost any application (word, excel, power point…)
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Re: Toshiba’s Erasable Toner
The main merit 1. Purchase quantitative * abolition quantity of paper substantially reduction possibility As for " " e-STUDIO350EB " the toner e-blue&trade which can be turned off; " By the fact that it corresponds, 1 paper 5 times *2 reuse (Lee use) it is possible to be able to point. The document of the temporariness where many papers are consumed at the office (the copy of the communication document, trial at the time of data compilation it prints) the copy and print such as printing...
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Re: OCR programs
I have several law firms that are using Omnipage Pro 14 from ScanSoft. They all seem to be very happy with the software and I think it is fairly inexpensive. I didn't sell them the software...one of my clients found it on their own and told me how perfect is was for their law firm, so I passed the info on to other firms. Good Luck, Brian
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Re: Leasing and Lawyers
Press Release (02/14/06) The Texas Parks and Wildlife Department issued a statement today saying Vice President Cheney broke no law by shooting a lawyer instead of a quail over the weekend. A TPWD spokesman noted that, in Texas, lawyers are not considered game creatures, and are thus not subject to seasonal limitations or bag limits. It was further noted that lawyer hunting was encouraged as the state is overrun with the pesky creatures. A local food critic said that, contrary to rumor,...
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Re: Is this True??? Xerox buys Global??
Xerox To Buy Global Imaging For $29 Per Share Acquisition increases Xerox's U.S. distribution to SMB customers by 50 percent; 1,400 more 'feet on the street' serving 200,000 new customers. STAMFORD, CT, 02 April 2007 - Xerox Corporation (NYSE: XRX) and Global Imaging Systems, Inc. (NASDAQ: GISX) today announced a definitive agreement for Xerox to acquire Global Imaging for $29 per share in cash. The total purchase price is expected to be about $1.5 billion. 21 Offices Focused on SMB Market...
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Re: Email 2 Ricoh America Corp about RBS
John, I agree there has got to be a law, and if there is not one, then there should be! All it takes is some gumption from someone to file a law suit.
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Re: Equitrac vs CopiTrak
This law firm will probably adopt Win 8 only when they are forced to ten years from now. They seem very loyal to Equitrac as it integrates directly with PC Law, their Time and Billing system.
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Re: Equitrac vs CopiTrak
I don't think there is a Billback solution out there that does not integrate with PC Law, or ESI law. or Juris.
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Re: Equitrac vs CopiTrak
SalesandServiceGuy, What version of Equitrac are you running at this law firm, Professional? How many devices & Users are you managing via Equitrac? Vince
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Re: Equitrac vs CopiTrak
I won a deal this week competing against 2x Ricoh 65 cpm at a law firm with Equitrac embedded into the control panel with two Toshiba's with external keypads. Equitrac will install their part of the deal via "remoting in".
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Re: Phone Sales
John: There is no golden goose for the right script. You will always get rejection. If you're getting rejection all of the time then you may need to change your script. It's very rare that on the first call I will get an appointment with any new account. My appointments with new accounts come after many calls and in some cases they could be two years or more in the making. One thing I try to do when making vertical market calls is to the DM that we've also worked with other law firms like...
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Re: Phone Sales
I've had recent success speaking to law firms about document management and accurate chargebacks to their customers. The ability to archive and index searchable documents is a big time saver for law firms. Here are some good high-level questions to ask: How do you accurately chargeback prints to your clients? Do you use PC law? How often do you outsource color prints for special clients? How do you manage your paper documents? Where do you store your paper documents? How much is it costing...
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Re: CPC rates vs Machine Cost with Customers
Wow, agreed the way some people think about overages in screwy. When I'm presented with .008 to my .0125, that means the difference per copy is .00425 per month. The client is averaging 5,000 pages per month. That means my service costs $21.25 more dollars per month, or less that $1.00 per day. Let me ask you, have I not proved that our service is worth the difference? We fall back to the value points. What blows my mind is when the difference is only .002 and the client is only doing 3K per...
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Re: Discovery Questions for the Legal Industry
Art, Depending in the type of law they practice, I ask about Bates Stamping. Do they do it? how? Law firms are also typically interested in OCR, PDF/A, and Creating Fillable Forms. I usually ask about these items. Vince
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Re: Buyer Zone: Yay or Nay?
We do not participate in any lead generation program currently so I am not speaking from experience but it seems to me that with every passing year, more people will begin their buying process with internet searches. To me that would tend to indicate that there will be more opportunities for quality leads to come from such sources. Virtually every industry has lead generating entities...cars, insurance, mortgage loans, even law suits, i.e. "if you or a loved one has ever..." Most of these...
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Re: NJ Copier Dealer Owner May Get 20 Years in Prison!!
Great to see these type of issues taken seriously by law enforcement and the courts. Too long have these issues been pushed to the side because the dollars amounts were too small to worry about.
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Re: Processor Cores
Something else that this might lead to is accomplishing multiple functions at the same time such as scanning & routing a document to a document management system while simultaneously making a copy. Law firms & medical offices would love that.