Tagged With "Warranty"

Recently, closed quite a few orders in the last couple of weeks. Almost all of those opportunities had some stiff competition from other vendors. Thus, I'd like to share some of my secrets that I've used to help win the deal. But first I'd like to share some thoughts about buyers. There's two types of buyers in my book. One is the value buyer and the other is the price buyer. If you've been on Linkedin long enough you'll read sales guru's spinning the yarns of selling to value. The truth is...

Yesterday, I posted up the new Ricoh Wide format MP 7100/8140 brochure and briefly skimmed over the specs and features.  However, today I needed to print one off for a potential customer.  What I saw was a statement about the warranty....

Hi All – Looking for any insights and feedback you guys have on warranty programs (esp. Canon, KM, Ricoh, Xerox). Specifically what's the typical program offerings/higher tier benefits , details and experience with claims/reimbursements , and especially benefits of parts warranty (for example, hearing Canon is not great in parts, doesn’t cover some/all once installed). Putting together a summary on this and happy to share when complete (pls PM). Appreciate any and all details/experience.

Online retailer IT Madness has stopped reselling Kyocera after the printing vendor accused the company of misleading customers over extended warranties – a claim the reseller flatly denies. Sam Robinson, director of IT Madness, was forced to defend the company’s webstore against what he called a “false accusation” of breaching Australian Consumer Law. read the rest here

Can anyone help GINTEL please

Thanks Art. Basically looking for any experience with Canon, KM, Ricoh, or Xerox warranties. Which programs are strong, which are weak, are there needs that some brands are best at supporting, etc?

Looking for any/all insights on how often customers purchase extended warranties on desktop printers. Can anyone share the average attach rate and/or what types of customers might purchase these.

we don't offer extended warranties for printers. It's either a maintenance supply agreement or the highway. However with Epson we will sell their extended warranty for thier plotters

BOSTON--( BUSINESS WIRE )-- Cork , the purpose-built cyber risk monitoring and warranty company for MSPs serving small businesses and the ISV solutions they manage, today announced that its Early Access Program reached full capacity in three weeks following its launch due to overwhelming MSP market demand. While Cork continues to onboard the more than 300 Early Access Program channel partners, the company opened a waiting list for the general availability of the Cork Protection platform...

Melville, NY, July 19, 2023 (GLOBE NEWSWIRE) -- Canon U.S.A. Inc., a leader in digital imaging solutions, today announced that 3M has recognized the remarkable quality of the Colorado M-series and includes its UVgel 460 white ink (which is an optional upgrade*) for approval in their 3M™ MCS™ Warranty program. This approval shows that 3M believes applications printed on the Colorado M-series in combination with the UVgel 460 and 3M’s approved media can achieve high quality standards.

New cyber warranty offers customers financial protection from the costs of cyberattacks Highlights: Cork's cyber warranty will be available to Barracuda's MSPs leveraging Barracuda's XDR full-stack offering, enabling MSPs to provide cybersecurity-as-a-service. The cyber warranty gives customers financial protection by covering costs related to data recovery, business interruption, and incident response in the event of a ransomware or business email compromise (BEC) incident. CAMPBELL, Calif.