Tagged With "Deadly Topics from Deadly Sinners at Top"
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Re: What's the weirdest place you've sold a copier to?
The Amish Farmer-Printer may take the cake!! I don't think if I sold to every strip club or adult store in the region it would top that. That is awesome!
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: Hiring Sales Reps - what are you hearing
Surprising there are no replies yet. I would figure this to be a "hot" topic. We recently found one in the age demographic that will work out. He has more than a 45 minute ride, has closed a few orders already. Maybe you need to show them $500 at the interview and ask how they would like to get that $500, by working a week or trying to talk you out of it. After reading your thread it seems that neither of those "salespeople" have the "desire" to compete, yet alone the determination to "win".
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Will outside Sales Rep's go away?
All excellent points. My son (35) asked me the other day about Carvana and my thoughts about them. The first thing that came to mind is warranty, and service. I guess the question becomes (at least for me), what will be the relationship with the dealer for service and warranty when you bought the car from Carvana? Why should the local dealer expedite service, parts or put you at the top of the list for support when you did not buy from them?
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Re: Will outside Sales Rep's go away?
"Why should the local dealer expedite service, parts or put you at the top of the list for support when you did not buy from them?" I think more and more companies, our industry and others are separating the service department from the sales dept so much that each will be required to stand alone if necessary. There has always been a gap between sales and service and who wins is usually dictated by whether the person at the top came from sales or sevice. At some point the service dept is...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
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Re: Those Magnificent Men and Their Copy Machines
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: How I turned $15 into a 24K Opportunity
Hey Art! I started using Aweber email software about 5 months ago. I send out a monthly newsletter with a customized template. People read it! Best part is that you always stay top of mind with your prospects. I actually exported my contact list from my CRM software and imported that into Aweber. Currently have about 100 prospects and customers in my email list. It's great! Much cheaper than a mailer.
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Re: Nsi Autostore
I'd like to get a better understanding of the difference between a 3rd party app to Sharepoint and the devices native Sharepoint integration. We now offer a service similar to Premier for Sharepoint and obviously combining document input and controlling document output is a hot topic here these days.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Xerox explores sale of leasing finance unit: sources
I'm with you Czech, it's all about those top shareholders cashing in
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: top challenges faced by sales reps on a day to day basis
Old Glory I agree!! Solutions take longer, I've been working on a secure print solution for almost 4 months. I'm lucky if the deal will top 40K and even luckier if I get the deal. I've tried to focus on higher end hardware and multiple units. The multiple units is tough because everyone is involved and margins are so so at best. MY only saving grace has been the wide format stuff.
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Re: photocopier
Thats a custom painted top cover....these Mita Dc-111's didnt ship in burgundy/white. I too sold hundreds of them.
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Print Audit $50 August Gift Card Winner is .....
GMAN wins the gift ard for September, GMAN please PM me wih your address so Print Audit can send you your gift card!! New Members: 71 Total Hours Usage: 273 Print4Pay Hotel Message Board Top 5 Posters GMAN 23 Neal 22 JasonR 11 Old Glory 9 Top 5 Topic Starters Neal 8 jswinberlin 2 dfrazier 2 GIntel 2
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Agreed, Expanding direct sales was way at the top of Canon's priority list - especially after losing GIS,Danka,IKON. But without "Mega" dealers, this expansion was going to have to happen organically - which is hard. Ask the 8 CBS branches that opened this year without any clients or machines in the field. Given that Oce almost totally relied on direct sales. I would say that they easily have over 30 US sales branches. Maybe closer to 50. Those are both guesses though
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Re: Canon Forums
Cut and paste your thread and make a new discussion in this forum. It will get more reads when someone sees the topic. Art
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Working at IKON OFFICE SLUTIONS
I almost feel this is a chain letter where you replace the name of the company at the top and it becomes a generic gripe about any company. How many IKON's have a "Copy Guy" who makes copies? ... on a separate note, I also worked for IKON and found it to be a horrible place to work. 10 years later, I feel the same way about IKON and do not feel the same about my current employer.
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Re: I need everyones opinion on this!
I can see the resemblance on the top of the machine, but the paper drawers, engine and output all look dissimilar to me.
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Re: Where Do You see the Copier Industry in 5 years????
good stuff, hope to hear more from you soon!! Hope things in Maryland are good for you!! Art
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Re: Matt Espe named CEO of Ricoh Americas Corp
There are some wonderful people working at Ikon, some of them even know what they are doing, albeit a small number. However if they try and install their convuluted policies and processes into or on top of Ricohs watchout! The company formerly known as Ricoh will be dragged under by the Anchor formerly known as Ikon. Let the shedding begin.
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Re: Matt Espe named CEO of Ricoh Americas Corp
5 of these 8 people at Ikon now hold top Ricoh Americas Corp positions: Management Team Matthew J. Espe (RAC) Chairman and Chief Executive Officer Mark A. Hershey (RAC) Senior Vice President, General Counsel and Secretary Jeffrey W. Hickling (RAC) President and Chief Operating Officer Henry M. Miller, Jr. Senior Vice President, Chief Financial Officer and Treasurer Daniel Murphy Vice President, Global Strategy and Communications Tracey J. Rothenberger (RAC) Senior Vice President and Chief...
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Re: CBS NEWS REPORT ON COPIER SECURITY
Art, this is a serious issue. This is no different than hard drives in our computers, laptops, netbooks or anything that uses a HD. They are all storing electronic digital magnetic information. Those that have encryption are not safe if you know what you are doing. These encrypted containers can easily be tapped and opened. If you don't believe me do a little research on computer forensics. http://en.wikipedia.org/wiki/Computer_forensics This has been an interest of mine that is quite...
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Re: Are Step Leases ethical business practise?
If you find yourself getting blown away by a competitive quote being so much cheaper, a Step Lease might be in play. These type of compettive players know you are the incumbent in an account and well thought of. The only way they can get at your account is to come in at half your price with a large copy block and free paper included. You are immediately put on the defensive because the DM thinks they see such a good deal. The only way you can get back on top of this account, is to use the...
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Re: Are Step Leases ethical business practise?
Not only are the less than ethical copier sales people in the world, there are just as bad Lease sales people. When these two parties collude together the customers best interests are never at the top of the list. You cannot assume that the good Lease sales rep you work with has the same personal value system as the competition. You cannot assume that the good lease company you work with has a good local sales rep. You cannot assume that at the end of the lease, the Lease sales person you...
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Re: Time in business requirements
JasonR, you are on a roll. We could then mix the "bad" leases in a little at a time with pools of "good" leases, buy insurance on them, and sell those. We'd try not to think about the fact that those would be further mixed with more "bad" and "good" leases... To make this REALLY roll though, we'd need Congress to step up. Follow the pattern of the 90s, and punish any leasing company that insists on only writing leases with customers who can repay. Block the merges of those leasing companies,...
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Re: HP has been positioned as a “leader” in the latest Gartner “Magic Quadrant Report for
I'm fascinated by Gartner's ability to collect money for declaring that HP is a leader in printers. Imagine the possibilities. Would anyone like to buy a report from me in which I reveal the top two US cola companies? Anyone?
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Re: Marketshare
Ricoh and Canon both say they are number 1 in the US and they are both right depending on how you are counting. Canon includes its desktop MFPs that sell in retail and Ricoh includes all MFPs priced above $1,000. Both include products that sell through any channel, but Canon has far more retail products that skew sales share in its favor. By Ricoh's math, it is number 1 with a 23.1 US share, followed by Canon. Ricoh also stated that it had the #1 color mfp share in 2009 (7 straight years)...
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Re: Possibly moving to Ricoh....
Ricoh has tremendous market share Top four and not in this order KonicaMinolta, Ricoh , Xerox and Canon Ricoh puts much more into R & D for MFP's can others add to this?
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Re: Possibly moving to Ricoh....
Ricoh product ranks at the top of the industry. That being said, selling today is about far more than the box. What other value can you bring to the table with a given vendor/dealer? How about professional services, managed print services, software solutions, etc... I would take all of these into account when contemplating a move. If you are with or go to a dealer that only sells "boxes" you are limiting your self.
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Re: Possibly moving to Ricoh....
Unfortunately, I am already at a place that only sells "boxes". I don't know which companies in my area do those other services, or if the Ricoh dealership does so, but I know that I can't be too choosy, because some of the companies have no interest in hiring me. But according to the owner of the Ricoh dealership, they are doing very well. As far as the Ricoh itself, what I'm wondering is WHY it ranks at the top of the industry, WHY are people buying it? I can't find much in the way of...
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Re: The reason why Ricoh Bought Ikon
Chuck, it's a Ricoh box and similar to one of their laser printers. It looks Ricoh from top to bottom and side to side.
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Re: Can you trust the Cloud?
I just watched a video from the investment website called Motley Fool. They are stating that Cloud Computing is the next big thing to invest in. http://www.fool.com/shop/newsl...rce=irbsitlnk0000141 and point out the big three "Top Dogs & First Movers" They compared the early days of independent electrical producers to the large utilities we have today to the independently owned PCs and Networks of today to the future of cloud computing. Consumers of computers will soon expect it to be...
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Re: ACS, A Xerox Company, Signs $200 Million Contract to Provide IT Services for MGM Reso
Totally off the topic, but my wife got a letter from Wells Fargo last week stating that one of her student loans had been purchased by ACS, a Xerox Company. Weird.