Tagged With "NFP Picks"
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I had the time at lunch today to listen to a recorded webex meeting from Photizo that offered up speculation on why HP bought Samsung. Here's my takeaways: Patents, more than 6,500 of them 1,500 world class engineers The eventual replacement of all canon marking engines with Samsung Thus, as there was much hype about the purchase of Samsung, I don't think was for the laser based engines, but more for the patents, the engineers, and the laser engines for HP printers. In addition, HP will now...
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Re: Why I Spent 30 Minutes Researching a Headset and What That Means to Copier Sales Reps
Larry, good stuff. Just the other day I was at an appointment for an envelope press. It was an existing account, and before we could meet, they wanted me to send the pricing on three different models. I was somewhat reluctant, however, since it was an existing account, I caved. After a few follow ups, we had the meeting, which I thought was going to more about telling then what the system could do and can't do. After 20 minutes or so, the DM stated that she had done quite a bit of research...
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Re: Canon Business Systems Pulling a Ricoh
Had a deal recently that we were the incumbent and CSA came in and placed the exact same machine as we tried. Customer gave us the quote and our true cost was around 14,000 or 15,000 and they sold it to them around $9,000.00. Anytime CSA is in a deal there is a very small chance of winning. The only thing we have going for us is their service is very lousy so after the lost sale we usually pick up a service agreement at some point. Ricoh has been good about enforcing the rules of engagement...
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Re: How To Sell Copiers In The Age of Coronavirus
That was a great 45 minutes! Gave me a few ideas. I plan to watch again as there was a lot of content to take in plus forward to my sales teams. Really appreciate the recording. Two very informative videos from the CEOs of Konica Minolta and Xerox on what they are doing and what is happening with their companies during the Corona Virus pandemic https://www.youtube.com/watch?v=6GbwTyfpX8s Konica Minolta has health care robots to measure patients temperatures walking into hospitals and to help...
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Re: How To Sell Copiers In The Age of Coronavirus
WOW! That's crazy with the helicopter and the copier
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Re: Why I'm So Past Reading Sales Blogs on Linkedin
While that blog has some valid points, much like Art, I'm more inclined to think "when's the last time that writer took off their headset and actually pushed some pavement or had a face to face meeting?". While there is something to be said about not hard closing all the time, it's got to be done but with some skill. In my nine years doing this, each sale is different in that there are some customer that want to be hard closed and others that have their own way of making a decision. One...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009
Enjoy these threads from ten years ago this week! Weekend Copier Notes from 1/11/09 Neal · 1/11/098:32 PM replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh ), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U .S. Federal Government GSA...
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Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities
Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February. Well, that’s what some will say. In...
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A Selling From The Heart Professional Is Not A Sales Settler!
I applaud DirecTV with their bold and 'direct' ads on TV. They continue to make an impact within the cable TV wars; but they've also made a substantial impact within the sales world (more in a bit). In a sales campaign from a few years ago, they play on one single phrase which showcased a frontier-era family in a suburban neighborhood stuck in antiquated ways such as a horse-and-buggy and, by the way, cable. “We’re settler's son, we settle for things,” explained the father in “Neighbors”...
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A True Sales Professional Knows Their Value And How To Use It
One of the most drastic changes in selling over the past decade has been the rapid evolution in customers’ overall sophistication and knowledge (courtesy of Father Google). Many of the issues salespeople encounter comes from their short-term, transaction-oriented sales mentality. This transactional approach means they go from deal to deal and from order to order. Customers made to feel like a means to an end. A TRANSACTIONAL MINDSET A transactional sales mindset runs rampant in today's sales...
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This Week in the Copier Industry 5 Years Ago, The Last Week in September 2013
Wow, has it really been 5 years since the launch of Ricoh ICE. Well the threads from 5 years ago state it is. In addition I posted up a thread about copier demonstrations. Check em when you have the time. Enjoy the threads from 5 Years ago this week! 10 Awesome Tips for a Great MFP/Copier Demo Re: Adobe PostScript vs. Emulation IPS · 9/23/135:27 PM Czech is correct: there are Ricoh printer models with non-Adobe PostScript as well as 3rd-party Adobe controllers for Kyocera, Konica Minolta and...
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How Authenticity Can Maximize Your Prospecting Results
Authenticity is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake and disingenuous sales reps; that quite frankly many buyers despise them. However, authenticity separates sales reps from sales professionals and this is what buyers want! It may sound a bit touchy-feely but set aside some alone time, take a look inside yourself as sales is all about building credible, genuine and real relationships. In order to build relationships and change the way...
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Copier Quoting Tool Could Add Weeks of Selling Days Every Year
Usually I take Friday nights (yah I know it's Monday) off from writing a blog. My Friday's are usually spent relaxing with access to my iPhone or PC, and watching Gold Rush and ZNation. I had a call from my buddy Jesse with Pahoda Imaging while on my way back to the office from an appointment. Jesse is the smartest dude when it comes to marketing copiers on line. He's got his stuff down! Jesse sends me this link to check out one of his copier sites that he's just built. He told me that it...
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This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003
It's Sunday night, I start vaca on Wednsday of this week. Not a lot of stuff from last week, except for the additional tariffs that will go into effect the first week of August. We're not sure if copiers are included this go around. Enjoy the threads from 156 years ago this week! Sales Training Help 7/15/034:56 PM December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major...
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This Week in the Copier Industry 10 Years Ago, The Fourth Week in July 2008
Last week seemed to be pretty interesting. I've been working on an order for about six months and was told the paperwork was ready to pick up tomorrow. As soon as I have the docs in hand I'll be writing about this, till then mums is the word. Weekend Copier Notes from 07/27/08 Neal · 7/28/0810:46 AM Russian investors are considering acquiring the company. - Kodak announced it has sold a NexPress 2500 production color system to Mailings Unlimited, a print and mailing house in Portland, Maine.
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This Week in the Copier Industry 15 Years Ago, The First Week in August 2003
Where on the web can you take a walk back down Memory Lane for the Copier Industry? We're proud that we have data going back 15 years for press releases, documents, pricing, leads, and our most valued data is the threads from our members over the years. It's those conversations about pricing, solutions, issues or just needed some help to close a deal that makes the Print4Pay a special place for our members! Enjoy these threads from 15 years ago this week! Buyers Laboratory Presents Ricoh...
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This Week in the Copier Industry 15 Years Ago, The Third Week in August 2003
Seems like I may have misplaced a week. Last weeks thread was the first week of August, however I had notes in from the second week. Well, it's time for the third week in August notes from 15 years ago. Check out the awesome story from Old Glory below or click here Remember the 1035 Scanner/copier story? High-Speed Copiers: 8/19/037:29 PM begin? Does it require a dedicated salesperson ? Who are the best prospects? What are the best selling strategies? Perhaps any discussion of the topic...
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Four Glorious Reasons Why You Should Attend BTA National Conference in NYC
Every year I try to attend at least one BTA event. This year I'll be attending my first ever BTA National Conference in New York City on September 19th through the 20th. I haven't decided if I'm going to take the SeaStreak ferry from Highlands or have a Uber buddy of mine drive me in on the 19th and pick me up on the 21st. I'm pretty lucky that I think I have the best view of the NYC skyline in all of New Jersey, others might disagree, but I've got one heck of a view. One of the events that...
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This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013
I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one. This Week in the Copier Industry 5 Years Ago. Enjoy these most excellent threads from just 5 years ago! Who Makes the Best Multifunctional Copy Machine? Art Post · 8/28/1310:23 PM manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and...
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5 Tips to Help You Increase Your Sales in 2019
I started to title this blog and then stopped because I wasn't sure where I wanted to go with this. I wanted to write about the start of the new year and what reps can do to increase their skills and sales from last year. The first thing we need to do is to forget about last year. Whether you were a winner or a loser last year is over! An old saying in sales "is that you're only as good as your last month". Now is the time to forget about last year, now is the time to set your sales goals...
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3 Tips To Avoid Sounding Like Another Sales Monkey On The Phone
Paper shuffling, sweaty palms, time to go to the bathroom, nobody answers the phone, surfing the internet; the excuses run rampant inside sales bullpens. Sales monkey business has run amuck inside sales teams of all sizes. Isn’t the ability to pick up the phone to potential clients supposed to be one of the defining features of a sales rep? Then why do so many do almost anything but pick up the phone to potential new clients. Successful sales professionals do not make excuses! They...
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OMG, it's a Brother "Part 3"
It Tuesday evening, just past midnight my time and a little past nine pm Vegas time. The flight out to Vegas was comfortable and a nice flight. I had five hours to reflect on meeting Peter (my brother) at McCarren airport. About a week ago I had suggested that he pick me up at the airport on his way to Las Vegas. Peter agreed and the time was coming to and end when we finally would meet in person. For the last three weeks we've been chatting on and off. With most of the calls was more about...
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This Week in the Copier Industry 10 Years Ago, The Third Week in October 2008
I like to start these updates with some interesting things that happen to me in the last week or so. I received two leads and closed both of them from Linkedin. It was net new clients reaching out to me via Linkedin and requesting to set a meeting. Yes, this was the first I ever had two in one week. So I keep moving forward and keep growing my connections because you just never know when one of those calls might be for 20, 100 or 1,000 MFP's #nevergiveup Enjoy the threads from ten years ago...
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This Week in the Copier Industry 15 Years Ago, The Second Week in November 2003
So it was fifteen years ago that Ricoh launched the first GBC puncher. I remember it well, chads were evenly distributed through out the entire device! One of my accounts had to vacuum their GBC puncher once a week. Enjoy the threads from 15 years ago this week! Toshiba America Business Solutions Introduces the Flagship Model in its Workgroup Color Printer Line Boston Mike · 11/10/036:05 PM in TABS color printer product line. Boasting a powerful 600 MHz processor and 256 MB of standard RAM...
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Four Sales Tips to Help you Close More Copier Opportunities
Recently, closed quite a few orders in the last couple of weeks. Almost all of those opportunities had some stiff competition from other vendors. Thus, I'd like to share some of my secrets that I've used to help win the deal. But first I'd like to share some thoughts about buyers. There's two types of buyers in my book. One is the value buyer and the other is the price buyer. If you've been on Linkedin long enough you'll read sales guru's spinning the yarns of selling to value. The truth is...
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This Week in the Copier in Industry, The Last Week of November 2003
Looking back there was one incredible thread from 15 years ago and that had to do with a new member that refused give information that we required in order to approve them for membership. Those days were the early days from when we transitioned from an MSN community to a real web site. Back then all we had was the forums. Graham & Ted were also key players in getting the forums launched back then. Enjoy the threads from 15 years ago this week and make sure you check out that thread!
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This Week in the Copier Industry 5 Years Ago (First Week of February 2015)
Do you want to relive the madness from 5 years ago when Sharp was sinking fast? If so we've got many of those threads in this weeks edition of what went on in the copier industry 5 years ago. Foxconn and the people have done an excellent job in rebuilding the brand, the programs and adding quality dealers! Enjoy These Threads from 5 Years Ago This Week! Bid Tabulation for Canon, Lanier & Toshiba for 180 plus Copiers Art Post · 2/7/1511:41 PM...
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This Week in the Copier Industry 15 Years Ago (Second Week of February 2005)
Just a little more on the show that I'd like to share from this week. While standing at the end of our booth I was watching the reps from other companies in our section. So many peeps passed their booth and they did not say a word! No greeting, no communication, they waited for someone to speak to them first. Needless to say I'd bet dollars to doughnuts that many warm leads were lost because these reps were never taught the fine art of "hawking" while at a trade show. I was taught many years...
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What Do You Do When You Need Competitive Copier Specs?
Years ago and I'm talking before the dawn of the internet. There were only a few ways you could get information on other manufacturers copiers. BI (before internet) 1) Call your competitor and ask to speak to a sales person and fib about who you are, your company, and give a BS call back number. We did this many times in order to get answers to those speed, feed and feature questions. In many cases we got snagged and had to hang up. 2) Another way was to get your significant other to do your...
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This Week in the Copier Industry 10 Years Ago (Second Week of April 2010)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects . Share our FB posts daily. Enjoy these wonderful threads from ten years ago this week! Konica Minolta Helps AMG Resources Eliminate Paper Filing Guest · 4/8/1011:21 PM .A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third...
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COVID19 "Remote Working" Day Seventeen of Sales
Before I get started on my day I'd like to share a Youtube video from BTA and Brent Hoskins. BTA has some excellent resources for dealers to navigate through these tough times. COVID19 Today in New Jersey we had our highest one day death toll to date. I believe it was somewhere around 246 souls that passed in the last 24 hours. Today our Governor notified us that all non-essential construction will be shut down as of Friday at 5PM. There goes the next to last bit of the economy that was...
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COVID19 "Remote Working" Day Twenty-One of Sales
Another day, another dollar. Actually a great reminder that we can make what ever we want when we want. I may need to bag that for the better days that lie ahead. Our brilliant Governor just extended the "stay at home" order until May 20th! That's what I heard on the news today. I need to double check that, and if it's true I'm thinking that he'll be bumping heads with our President in the near future. Says he'll re-evaluate the states progress at that time. We need to open the state back up...
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This Week in the Copier Industry 10 Years Ago (Third Week of February 2010)
Still chatting about today. It was an awesome day for me. For something that I didn't think I would perform well in, let's just say I nailed it. Yes, there's still plenty of fight in this old dog when it comes to selling! Enjoy these threads from Ten Years Ago This Week! Océ and Konica Minolta revise production print alliance Guest · 2/17/1010:21 PM marketing manager for production printing at Konica Minolta Australia, told ProPrint the two companies will continue to sell OEM products under...
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MSP & MSSP Industry Notes for February 15th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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This Week in the Copier Industry 10 Years Ago (Last Week of February 2010)
Recently we had a contest for all of the salespeople at Stratix. It was not a demo contest but more about telling the awesome Stratix story to our clients. There were judges and then group winners for each branch. The group winners would then have the face off. Years ago we had this contest and I failed miserably, I was so bad that I wanted to be shot. I have a hard time memorizing anything that has to be word for word, not sure what my issue is but I have an issue. This will make a good...
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COVID19 "Remote Working" Day Forty-Nine of Sales
Yay! It's 4:47pm and I'm getting to write my blog for the day. In order to stay sane with each passing week I'll turn to jibjab and create some ecards for my team members. It's easy to do because you can get their images from facebook, instagram or Linkedin. Today I had some extra time to search for ecards where I could input 5 people. No on is safe from these videos! I had time to cut three of them today. Just a few minutes ago I sent them to our team with the subject line "a little pick me...
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COVID19 "Remote Working" Day Three of Sales
Starting today my wife is now working from home, thus I had the pleasure of setting her office up in one of our spare bed rooms. I really do hate being the IT guy at home. Never fails that it's my fault that when there's a network or connectivity issue. Never the less that telechat appointment I had for this AM cancelled early and rescheduled for next week. The only saving grace to the day is that one of my clients asked me to provide them with final docs for a wide format MFP. Not holding...
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Simple Managed Print Service Quoting Tool
I'll be the first one to admit that I'm no expert when it comes to Managed Print Services. Over time I've struggled with trying to sell it because I did not have a tool that would make it a simple process. The wait is over, that simple process is now a reality with Simple MPS Program from Harry Dearing and H4software.net We have a webinar scheduled for for April 9th at 1PM EDT, you can go here to register and get log in details Simple MPS Webinar . Here's some additional information that...
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COVID19 "Remote Working" Day Ten of Sales
Busy, busy day for me. I started at 7:30AM and it's now 9:45PM, I figure I still have another 30 minutes or so to go. One thing I noticed today is that the pace of industry press releases as slowed to a crawl. Tomorrow marks the last day of the year for most copier manufacturers, I can only image the deals that are available for dealers right now. Yes, it's one of those years that will go down in the history of the industry. Today was interesting to say the lease. I had 40-50 contacts in my...
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This Week in the Copier Industry 10 Years Ago for the Third Week of May 2010
Saturday night here is Jersey. Was a great day to get things done around the house. Enjoy these awesome threads from 10 years ago this week in the copier industry! Konica Minolta Contributes to Minimize Environmental Impact with a New MFP for Emergi Guest · 5/17/1011:27 PM design, and reduction of packaging materials. Having excellent eco-functions and featuring Simitri HD polymerized toner with superior image quality, Konica Minolta will provide this feature-rich 3-in-1 model -- printing,...
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Re: 12 Tips to Ricoh to Enhance the Ricoh W3601 Wide Format
Pick up the KIP line. They make it very easy to pick up their line, and they have most of the features you're looking for.
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Re: Selling Copiers "Reading Between the Lines"
Art, well put and so true. We have to use the technology advances of email and vmail to keep up with the pace. We have to be very careful on choosing between the live personal transaction or electronic. First, if someone doesn't know who you are through a preceding live chat, there can be misinterpretation of what you leave them. They may not know how to take it, or ignore it regardless if the message conveys value. We always need to take into account that we don't know when an electronic...
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The Risks of Email Blasts and How the "Junk" Button Can Hurt Your Business
Sending out large email blasts to your market is so tempting. With the click of the mouse you can instantly spray email newsletters and event invitations to thousands of emails that you have gathered from your CRM, customer lists, and (worst-of-all)...
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Those Magnificent Men and Their Copy Machines
Those Magnificent Men and Their Copy Machines In 1965 I was eight years old, entertainment for me came in the form of movies (my how times have changed) and one of my favorite movies as a child (and still now) is a comedy classic titled...
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This Week in the Copier/Office Equipment Industry 10 Years Ago 4th Week of October 2005
Rosa Parks , whose famous refusal in 1955 to surrender her bus seat to a white man in Montgomery, Alabama triggered a bus-boycott and the beginning of the modern U.S. civil rights movement, died at the age of 92. The recipient of the Presidential...
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Can I Print from My Digital Camera to My Color Copier with PictBridge?
Two recent appointments with clients actually tested my knowledge of one of the obscure features of our multi-functional copiers. On one appointment with a tech saving client, he wanted me to tell him about every option that was listed for the Ricoh MP 3003SP. It was the old Feature, Advantage and Benefit for each of those options that were listed, until I arrived at the PictBridge option for the Ricoh. It was my understanding that with the PictBridge option installed that would...