Tagged With "Chateaux"
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
Comment
Re: view
This email has been sent to me about 10 times. Best Regards, Bernie NEW ADDRESS 10270 Alliance Rd. Blue Ash OH 45242 513.821.1199 phone 513.821.1190 Fax Duplicator Sales is now... [dsc logo] Bernie Reagan President DSC Office Systems 513.235.2867 Cell Read Bernie's Blog - Copier Truths, Myths and Outright Lies< http://www.duplicatorsales.com...-are-different/blog/ > www.DSCoffice.com < http://www.dscoffice.com/ >
Comment
Re: view
Bernie: I am uploading pics to the site. Your account is probably set to receive a notification every time there is an update. You can change that by going to your profile setting on your profile page. Art
Topic
5 Reasons The Top 100 Summit Was Over The Top
Posted on September 29, 2015 by Print Audit By West McDonald, Vice President of Business Development, Print Audit & Owner, FocusMPS It’s hard to believe that the 2015 Top 100 Summit has come and gone. All the planning. All the new ideas. All the effort. All the risk of trying something new. The fear of hoping that people would get something valuable from it all. Here are the Top 5 things that blew me away at the Top 100 Summit: 1. Location: Park City, Utah is one of the most gracious...
Blog Post
7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
What's one of things I found out about on my recent trip to the Top 100 Summit (hosted by Print Audit)? I'm a stone cold junky for sea level oxygen! Having lived at or around sea level all of my life, meant that I had no clue that my body...
Topic
Coretelligent Announces Acquisition of Chateaux, Expands Full IT Integration Capabilities
NEEDHAM, Mass.--( BUSINESS WIRE )--Coretelligent, a leading provider of comprehensive managed and co-managed white glove IT support, cybersecurity, backup and disaster recovery, and cloud services, and Norwest Equity Partners (NEP), a leading middle-market investment firm, jointly announced the acquisition of technology services and solutions provider Chateaux. The financial terms of the private transaction were not disclosed. s Based in Norwalk, CT, Chateaux has more than 30 years of...