Tagged With "Deadly Sinners"

Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.

Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.

I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...

Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!

I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...

Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...

No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...

Great minds think alike!

Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...

The 7 Deadly Sinners: Far From Expendable by Print Audit If you’ve been in the Managed Print space for as long as I have you will recognize every one of the following experts: Doug Johnson, Greg Walters, Ken Stewart, Brian Stevenson, Gregory Brisco, Robert Palmer, and yours truly. Anytime one of them has a session at a trade show you can be guaranteed the room will be full and the conversations will be lively. Read more of this post

What's one of things I found out about on my recent trip to the Top 100 Summit (hosted by Print Audit)?  I'm a stone cold junky for sea level oxygen!  Having lived at or around sea level all of my life, meant that I had no clue that my body...

The Avengettes Comic Has Arrived Just In Time to Save the Day! By West McDonald, Feb 1, 2017 10:50:42 AM When Print Audit released our first comic " The 7 Deadly Sinners vs. An Industry In Change ” we had no idea just how popular it would become. The comic explored the monumental changes going on in our industry along with some great advice on how to use them to your advantage. The Sinners might have introduced the issues, but who will continue their fight? Who will carry the torch and fight...