Tagged With "Business Content Services"
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: COVID-19 Impact on Dealers and the Channel?
I was on the MPSA call today. Here's some points of interest I was going to post on another thread but will put it here for everyone. One major MPS company reported 29% decline in pages or revenue Another major MPS company reported a 71% decline Healthcare for one of those clients saw a 40% increase More inquires from clients in respect to file sharing and content Expecting continuing decline for another 30 days in revenue and prints First week of April they hit bottom and has stayed that...
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Re: Marco Acquires New Jersey Copier/Printer Company
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: The Cannata Report 30th Anniversary Awards & Charity Event
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
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Re: Toshiba Introduces Powerful Desktop Multifunction Printer Trio
Anyone have info on these new models?
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Need help with p4p forums
The constant stream of competitive information, "war stories" and conversations surrounding best practices in the dog-eat-dog world that is our day-to-day reality keep me coming back on a daily basis to look for the next nugget I can use to win deals & reach my production and income goals. I hope my competition stays off these forums & would probably pay to keep some level of market exclusivity to this library of industry-specific content.
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Re: Are you a Data Miner?
I am looking for a Service with Canada content. Zoom seems pretty good for that. I will follow up the two other services.
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Re: Are you a Data Miner?
Good to hear, reach out to OneSource. I know they have Canada content. You can get a free trial to test it out.
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
Its a simple saying from the 70's means nothing. And you only see the attention getting parts of my posts do you ever read the content? Yes I am competitive, grumpy, mean and laser focused to provide: 1. My customers with the best possible imaging solution they can afford. 2. My sales people with the highest standard of living I can provide. 3. My company the most profit available. 4. My customers the best service second to none. No ulterior motives, just trying to share what works and...
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Re: Are you a Data Miner?
Sure! How much time ya got? "Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine's "natural" or un-paid ("organic") search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. SEO may target different kinds of search, including image search, local search, video search,...
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Re: Are you a Data Miner?
Which Content Management System (CMS) are you using? Wordpress, Joomla, Drupal ect.
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Re: Toshiba's Eco MFP. An industry first!
I could see companies that do a lot of business with governments using them. For instance, I have a client that works with prison systems throughout the USA. They occasionally have to respond to RFPs that require the proposal documents to be printed on paper with a minimum % of recycled content. It would also probably play well in markets that are big on "being green". Think the West Coast, Colorado, Austin & the like.
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Re: Toshiba's Eco MFP. An industry first!
As long as you have a power supply and a network cable drop (to scan the content of the pages before you erase them), you are all set.
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Re: 3850 & Camera Ready Art
From: JasonR Sent: 10/11/2002 7:32 AM Remember that even Ricoh is saying that the 3850 is BUSINESS color, as such there is no way this machine can be used for "real" proofing. A lot of people throw around the word proofing when they mean "prints we can do before we show this to the customer" or "prints shown to the customer with an understanding this isn't a "press proof". I'm glad to hear the 3850 output looks good, and for "camera ready art" while it isn't the machine I would pick, I'm...
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Re: CompTIA CDIA+(Certified Document Imaging Architech)
Here are the certification objectives taken off the Comptia website
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Re: Need help!
I don't know what you guys are talking about. We have tons of both 850's 1050's and 1085's (at least 50 from within my branch location) in the field. Mostly in schools (which I personally think is the worst environment to place a copier-due to too many hands on the machine by teachers who can care less about do's and don'ts.). But they quite often run PM to PM without any calls. And I've found that the majority of "in between calls" are due to user mishandling and abuse.Most of the...
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Re: 30 x 42 Half Scale
I stock and sell 15" paper (for other plotters that are spindle - loaded) but don't move very much, partly due to the need to offset the roll and CAD page setup hassles. Most customers are content with 22" output. Ricoh users don't have any choice.
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Re: Need Input for Color Deal
From the outside looking in, this deal begs for a total solution proposal that takes into consideration more than just speeds and feeds but you can't do it justice by tomorrow afternoon. What is the nature of the content? Is content that is color static and the variable B&W? If so, they would be better served financially with pre-printed stock. Is the intent purely to generate an invoice or do they intend to use this output to promote products or services. If it is the latter, have you...
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Re: White Papers?
AIIM International 1100 Wayne Avenue, Suite 1100 Silver Spring, Maryland 20910, USA Phone: (301) 587-8202 Fax: (301) 587-2711 E-mail: aiim@aiim.org TAWPI 185 Devonshire Street, Suite 770 Boston, Massachusetts 02110-9555 Phone: 1-800-99TAWPI E-mail: info@TAWPI.org AHIMA 233 N. Michigan Avenue, Suite 2150 Chicago, IL 60601-5519 Main Number: (312) 233-1100 Main Fax: (312) 233-1090 E-mail: info@ahima.org XPLOR 64 Thornridge Crescent Kitchener, ON N2M 4W1 Toll Free: 1-888-258-0335 Fax:...
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Re: EFI to Acquire ADS Communications, Inc.
EFI Connect 2004 User Conference Set for Las Vegas; Customers Invited to Fifth Annual Conference, June 27-30, 2004 FOSTER CITY, Calif.--(BUSINESS WIRE)--Feb. 23, 2004--EFI (Nasdaq:EFII), the world leader in digital imaging and print management solutions for commercial and enterprise printing, today announced it will hold the fifth annual Connect users' conference June 27-30th at the MGM Grand Hotel and Casino in Las Vegas. More than 800 customers, industry leaders, media and analysts are...
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Re: Ricoh Unveils “Play To Win” Strategy
May 17, 2004 - Ricoh Technology Exposition Showcases Industry Leading Products And Solutions Exposition Offers Glimpse of New Technology that Helps Maximize Workflow Efficiency Las Vegas, NV, May 4, 2004 – Ricoh Corporation, the leading provider of digital office equipment, will be conducting a Technology Exposition during its National Dealer Sales Meeting, VISION 2004 in Las Vegas. During the exposition attendees will be able to see and participate in demonstrations that show how Ricoh’s...
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Re: Ricoh Unveils “Play To Win” Strategy
Las Vegas, NV, May 5, 2004 – Ricoh Corporation, the leading provider of digital office equipment, today introduced GlobalScan frameworks for Documentum and Interwoven Worksite for use with existing Ricoh Aficio Multifunctional Products (MFPs). Today, more than 80 percent of generated business documents exist in unstructured information such as spreadsheets, presentations, e-mails, photographs, drawings, etc. Accessing that information is quite often a complex and tedious task. By enabling...
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Re: The new forums
When you look at the forums, you'll see a "new" indicator (the icon changes color and the word "new" appears) to the right of any forum - and any topic - that has new content since your last visit. You can also use the activity stream widget or page to stay on top of recent activity across the community.
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Re: Net New Business "How Do We Do It"?
As a chamber member I was able to get mailing labels for all the main contacts and plan on sending an introductory letter, with a follow-up call. Still looking for a templete of a letter that I could get some ideas from.
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Re: Net New Business "How Do We Do It"?
Getting involved in the community with non profits is a great way to meet new people.
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Re: Net New Business "How Do We Do It"?
40% of my business last year came from Schools or Government. I found a few niche pain points that almost any District or Department would experience and used that as my lead in with the appropriate person. For example, for schools, it was Common Core State Standards. Learning the implications and compliance issues got me lots of appointments and 4 new Districts. We utilize UCC Filing Data as another prospecting tool which works really well for having a leg-up when you walk in the front door...
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Re: Net New Business "How Do We Do It"?
I personally don't think there is a secret to it - just follow up and be the better rep. My competitors are huge companies; everyone knows who they are. However, their reps are lazy and don't visit their customers. Prospects are amazed when you have been following up with them within the past 3 years or so; meanwhile their current vendor has been through 3 reps already. It really is out of sight, out of mind in this industry.